[Resolved] Kent RO — did not get help to change mobile number after so many calls

[Resolved] Kent RO — did not get help to change mobile number after so many calls

R Rishi Richi from Bhindar, Rajasthan Oct 5, 2018

I have been calling from yesterday morning to update my registered number. And requested also not to call on old number. Instead of so many calls and requests service care has not listening. I have closed my old Complaint 2 days back and your executive also returned back yesterday. Instead of this my old Complaint is still in line. And still somebody else getting calls on my old registered number after my requests. Kindly stop callings right now on old registered number [protected]. I can't tolerate more this type of leniency. Richa [protected] Was this information helpful? No (4) Yes (7)
Nov 8, 2018 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 Kent RO Customer Care's response Dear Madam, As per telephonic confirmation that your concerns have been addressed & the issue is resolved now. Thank you for your support.Please feel free to contact us in case you need any further assistance. Warm Regards, Team Kent Verified Support Sep 29, 2020 Kent RO Customer Care's response Dear customer, as we tried to call you on given number [protected], but didn't get any response. Please share your alternative contact details, so that we can help you better. You can also share your details at [protected]@kent.co.in. Alternatively, you can contact us at +91-[protected]. Regards, Team Kent. Verified Support Sep 26, 2021 Kent RO Customer Care's response Dear Customer, as discussed hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance. Regards, Team Kent
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Comments

ashish*161077

from New Delhi, Delhi

Sep 28, 2020

I want to update the new mobile number, as previous no. which was registered with Kent RO has stopped working Plz. suggest how to replace new no with old.

mamata2675

from Raigarh, Chhattisgarh

Sep 25, 2021

I want to change my address in kent app downloaded in my mobile due my transfer. However, the address part in kent app is not enabled to do so. Please help. My mobile no. is [protected].
Product serial no. KR[protected].