[Resolved] Kent RO — full year amc with spares and service

Deepak Kulkarni1

from Hyderabad, Telangana

Address:

500020

Hello kent - can you please advise what is the full year amc with spares and services, i had a service engineer today from your associate amc and charged rs. 7500/- i am bit surprised as this amount is huge and i want someone from company clarify? Can you please advise if this is correct as i suspect there is some cheating happening with the local dealers. Here is the enclosed receipt.

Please advise

My details : deepak kulkarni
Phone : +91 [protected]
Email : [protected]@gmail.com

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Jan 3, 2018

Complaint marked as Resolved

Looks like the full year AMC with spares and Service is Rs. 6500/- which is hard to believe but it is truth.. Every year we have to shell out min 5000 to 6000 on filters, the reality of having Purifiers... nothing comes free of cost -:)

Kent RO customer support has been notified about the posted complaint.

Jan 01, 2018

Updated by Deepak Kulkarni1 I spoke to another person in Suriyha and he said its Rs. 6500/- and mentioned he will refund 1, 000/- Can you please advise if 6, 500/- is accurate?

Verified Support

Jan 02, 2018

Kent RO Customer Care's response Dear Mr.Deepak,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Warm regards,
Team Kent

Verified Support

Jan 03, 2018

Kent RO Customer Care's response Dear Mr.Deepak,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm regards,
Team Kent