Kent RO — i am lalan kumar from bihar and my contact no is [protected]

Kent RO — i am lalan kumar from bihar and my contact no is [protected]

R Rounit Raj

I bought kent rao approx eight ago And now it is not working proper and water filter so i registered a complaint regarding call coustmer executive and he says you buy from reliance and reliance provided service then i call reliance he says your mobile no is not registered so i am not provided service and both executive ask your product is in warranty then i say yes then he says if want chargeable service then i provided and i say my why are you giving me warranty on this product if you want to charge only make a fool coustmer i personally realise that in future i never buy such products Was this information helpful? No (0) Yes (0)
Kent RO customer support has been notified about the posted complaint.
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Comments

Kirti Nema

I purchased Kent RO 28th May 2020. Within a span of 4 months tap got cracked and the service technician told that the tank has also cracked.
It is frustrating that in the span of 4-5 months product got damaged or may I say that plastic quality of Kent is very poor or I received damaged piece of Kent RO. I want KentRoSystem to act on my complaint immediately and do the needful. Area manager is saying plastic is not covered under warranty .Are they making money by fooling customer

Kent RO Customer Care's response, Oct 28, 2020

Verified Support

Dear customer, we are sorry for the unpleasant experience you had. Please allow us to make it up to you as we believe in complete customer satisfaction. You can share your details via private message or at [email protected]. Alternatively, you can contact us at +91-9278912345. Regards, Team Kent.