[Resolved] Kent RO — Installation technician is not coming in spite of repeated calling

Ron1951

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560038
Website:	amazon.in

My Kent RO Grand Plus sl no. KR[protected] was purchased on line from Amazon.in. As per information on Amazon's website, the installation has to be done free of charge by Kent. But the service center at Bangalore is refusing to do the free installation saying that the company is not paying them for the same.

I need to resolve the issue immediately so that the unit is put in use.

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Oct 31, 2016

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2016

Kent RO Customer Care's response Dear Sir/Madam,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm regards,
Team Kent

Verified Support

Sep 29, 2016

Kent RO Customer Care's response Dear Sir,

As per telephonic confirmation, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm regards,
Team Kent