[Resolved] Kent RO — "kent grand star" tank has been leaking since the first day of installation

Ku.alokanand

from Hosur, Tamil Nadu

Address:

Sarjapur main road, 562125

Hi Team,

I recently (6 September 2019) bought the Kent Grand Star by calling the customer service and sales team (+[protected]. The same day a person (Basavaraj Reddy, [protected]) came to my house on behalf of the sales team. He sent a technical expert to install the "Kent Grand Star" and the Kent tank has been leaking since the first day of installation. Already 4 service people visited my house.

Today I get a call from the people of my society because water was coming out of the house due to kent leakage.

Please help me to replace this faulty machine.

Purchase Date : 6 September 2019
Serial Number: KR19032058
Previous Closed Complain Case Id:
[protected]
[protected]
[protected]
[protected]

Current Open Complain Case Id:
[protected]

Thanks & Regards,
Kumar Alok Anand
Mobile : [protected]
Email : ku.[protected]@gmail.com

+2 photos

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Nov 30, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

Kent RO Customer Care's response Dear Sir/Ma'am,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent

Verified Support

Oct 30, 2019

Kent RO Customer Care's response Dear Sir,

As per update received from our service team your ticket has been closed.

Regards,
Team Kent