[Resolved]  Kent RO — kent is cheating in service

Address:560018

From: mr. Shivaprasad m
Address: no 70, 1st floor, 9th cross, rc agrahara, chamarajapet
City/town: bengaluru 560018
State: karnataka
Email: [protected]@gmail.com
Email: [protected]@gmail.com
Own mail id: yes
Contact no. [protected]
Display contact no. No
157.49.179.219/29/06/2018 / 2:52 am
Icft&c: consented

Subject: dont buy kent water purifier
Value: 14000

Please don't buy kent water purifier, this peoples cheating name on service, 1 year machine warranty 6 months filters warranty, agar 6 months ge andar filters ka problem huva tho filter ko hathodi leke maar maar ke clean karke dethe hei replacement nahi kartha hai. Kyunki 6 months warranty complete hona hai na. 6th months ke baadh me same to same problem ko boltha hai abh warranty katham huva hai aapka sediment filter karab huva hai abhi sediment filter ke saatha aur 4 filter daalna hai nahi tho repair nahi hotha karke boltha hai. Agar warranty ke period me same problem ko hathodi se maar maar ke ready kartha hei warranty katham hone he baadh poore ke poore naya filters daalna hai kyaa. Technician ko filters sale karne ke liye kithna commission dethe ho. Technician bhi chor ke jaise baathe karthe hei. Kya sabhi costumer ke khaan mai phool rakhna aap logonka kaam hei kya? Aur ake draama pre filter compulsory uska 1300 exrta. Agar pre filter ka zarurath hai tho machine ke saath kyu nahi dethe hei? Bhahana karke logonko loot rahe he aap log, consumer court me bhi complaint detha hu. Kent service my foot.
Kr[protected]
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Aug 4, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Jun 29, 2018
Updated by Shivaprasad3330
Technician water purifier repair nahi Kiya aur Mei OTP bhi nahi Diya fir bhi muje Kent service se message aaya hai ur problem resolved. Kya yahi hai aap ka service?
Verified Support
Jun 29, 2018
Kent RO Customer Care's response
Dear Mr.Shivaprasad,

we deeply regret the inconvenience caused. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent
Oct 17, 2018
Updated by Shivaprasad3330
Not resolved
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