[Resolved] Kent RO — Kent perk machine power is not coming (Request number:[protected]) | |||||
Hi, Hi my Name is Ramesh, located BTM second stage, Bangalore. Machine:Kent Perk, Model Number:R.O.SR.NO:KR[protected]. Problem:Mission ig getting Power shock. Request Number:[protected], I given compliant on 12/01/2017 then alloted sarvana, Ph:[protected], sarvana told that machine i will not do, then one more person alloted Naveen, Ph:[protected] then he is visted then he told i am unable to this mission i will send one more person, then alloted Basavanna, Ph:[protected], we called this guy was telling i will not do, you will give compliant any one no problem. again i called customer care then alloted Shashi, Ph:[protected], (16/01/2017)i called shashi but Sashi was not available then that agency people given one executive number, Ramu, Ph:[protected] . i called 3 times he was not lifted phone. today (17/01/17) again i called customer care, now they are telling you will wait one more day. Ex:if we complained in Airtel immediately that company alloted one exceutive, that exceutive immediately called and he ask address then immediately he will come and resolve the problem, once resolved the problem then from registered mobile he will call to airtel company then says problem was rectified in the presence of customer. Observation: Service is worst, Machine also worst. proper mechanism is not there. This type of worst service i never seen in my life. Note:My advice to all customers dont go for kent in the market lot of good service providers are there. 17/01/2017 you are alloted one more person Mr.Thirupathi, Ph:[protected], i called this guy, he is telling this is not my area i will not come, First you are failure allotting the query's, who is the capable to do this work then only you will allot query again they are not calling us we only to do call. this is not good. I waited four days any body not attended that why yesterday onwords i am posting compliant in consumer compliants and face book. If you are not take immediate action i will destroy your business via consumer compliants, face book, whatsapp and twitter. I am active member in social media. Regards, Ramesh Ph:[protected] Was this information helpful? | |||||
Feb 18, 2017 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Jan 16, 2017 rajeshchenna's response not workingproperly not fillteriing water Verified Support Jan 18, 2017 Kent RO Customer Care's response Dear Mr.Ramesh, as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance. Warm Regards, Team Kent | |||||
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