[Resolved] Kent RO — Kent Perk service was not done Kent company | |||||
Hi my Name is Ramesh, located BTM second stage, Bangalore. Machine:Kent Perk, Model Number:R.O.SR.NO:KR[protected]. Problem:Mission ig getting Power shock. Request Number:[protected], I given compliant on 12/01/2017 then alloted sarvana, Ph:[protected], sarvana told that machine i will not do, then one more person alloted Naveen, Ph:[protected] then he is visted then he told i am unable to this mission i will send one more person, then alloted Basavanna, Ph:[protected], we called this guy was telling i will not do, you will give compliant any one no problem. again i called customer care then alloted Shashi, Ph:[protected], (16/01/2017)i called shashi but Sashi was not available then that agency people given one executive number, Ramu, Ph:[protected] . i called 3 times he was not lifted phone. today (17/01/17) again i called customer care, now they are telling you will wait one more day. Ex:if we complained in Airtel immediately that company alloted one exceutive, that exceutive immediately called and he ask address then immediately he will come and resolve the problem, once resolved the problem then from registered mobile he will call to airtel company then says problem was rectified in the presence of customer. Observation: Service is worst, Machine also worst. proper mechanism is not there. This type of worst service i never seen in my life. Note:My advice to all customers dont go for kent in the market lot of good service providers are there. Ramesh Was this information helpful? | |||||
Feb 28, 2017 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Jan 24, 2017 Kent RO Customer Care's response Dear Mr.Reddy, your complaint is under process. Kindly cooperate with us. We will revert shortly. Warm Regards, Team Kent | |||||
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