[Resolved]  Kent RO — Kent RO AMC :

Address:

Bangalore, Karnataka

I purchased Kent RO AMC last year in Dec 2013 in Delhi through Kent RO Systems Ltd. by paying the amount by cheque in favour of Kent RO Systems Ltd. Actually I am renewing this AMC from last 5 years without any failure. At that time, my plan was to move to Bangalore in Feb 2014, I asked if this AMC is valid in Bangalore too, Kent RO executive told me yes it is valid. I got the service by Kent engineers in Delhi but when I landed in Bangalore, Kent RO refused to provide me service against my AMC. They said AMC is valid only in Delhi. There is no written terms and condition on AMC was shared. This is totally fraud on Kent RO part. Please don't be fool by comparing Kent RO service level as other good companies like LG, Samsung maintains. Kent RO may not provide service to Kent product if you change your location along with the product.