[Resolved]  Kent RO — kent ro maintenance service

Address:B403 Shreedham Apartment Pranami Mandir Road Siliguri, 734001

I have called kent customers care for the service of my kent ro grand plus and after two days of my lodging of request a service man came and replaced two sediment filters but even after that the main problem of water not getting filtered through it remained the same. The mechanic told that they need to replace another filter also, and will be done the next day. Then the fellow didn’t turned up. He took rs1300 from us but with the assurance that the work will be done the best day. Now when we are calling the dealer he is denying to repair it today. The service boy phone is switched off.
I am fed up with such pathetic service by kent service provider here at siliguri west bengal.

Dr k n sharma
Phone no [protected]
[protected]@gmail.com
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May 25, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2019
Kent RO Customer Care's response
Dear Sir,

We sincerely regret the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent
Verified Support
Apr 24, 2019
Kent RO Customer Care's response
Dear Team,

As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards
Team Kent
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