[Resolved] Kent RO — kent ro water purifier

Panchaliguha

from Bengaluru, Karnataka

Address:

560099

I live in bangalore. My kent ro water purifier was not disbursing any water, called the service centre, they sent someone who changed filters etc and charged me 4500 inr through google pay. He thereafter sent me a receipt over watsapp the next day after multiple follow ups and said this is the only thing he could share. This was done on 10th sep 2019. Today on 14th sep 2019, there is again no water coming out. Same issue. Few drops cmg out. Is this a spam? Genuine parts would not go bad again in 4 days.
Request the team to pls look into this immediately as i hv recd similar feedback about kent ro service. Seems like they may have installed faulty filters or other parts.

Looking forward to a resolution at the earliest.

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Oct 17, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2019

Kent RO Customer Care's response Dear Sir/Ma'am,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent