[Resolved]  Kent RO — overcharge from kent service engineer

I own a kent ro pearl.
Just after 1 year it parts start failing.
I have already replace filter, auto cut etc.

Today (6th nov) it stop working suddenly.
After raising complain a service engineer came and found out that pump and choke need to replaced.

He charged rs 3800 for pump. (Kent ro diaphram dp 100, 24vdc, amps.33, flow - 1.6l/min)
I have a pic of pump. I can send if required.

When i enquired with kent customer care, they told the price for same pump to be rs 2400. When i confronted service engineer he simply say that rs 2400 pump is without warranty and this rs 3800 come with 6 month warranty.

When i call customer care again they were clueless and said to go with what service engineer is saying.

Even when i search on internet same model is available for rs 2400.

This is a clear case of cheating.
Kent is already selling cheap quality filter and making hell lot of money by replacing parts.

But atleast overcharging beyond its actual price was not expected.

So stop this cheat and refund the extra price charged by the service man.