[Resolved] Kent RO — Service contract fees & consumable are too high
Being a customer, I would like to notice that AMC of KENT RO & it's consumables are too high, which suggest us rather than taking AMC it's better to purchase New machines every alternate year. Since KENT charging very heavily likewise other AMC providers are also charging with hefty amount by not using genuine spares.
Being the market leader KENT should need to do some R & D that consumers should not have to bear more than 3 % of RO machine cost for the maintenance per year, otherwise it would be difficult for business.
Was this information helpful?
Jan 19, 2022Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Dec 10, 2021Kent RO Customer Care's response Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
Dec 19, 2021Kent RO Customer Care's response Dear Customer, we've been updated by our team that your concerns have been addressed. Thank you for your support. Regards, Team Kent