[Resolved]  Kent RO — warranty support against kenr ro water purifier sr.no.kr [protected]

Respect sir,

I have purchase one ro water purifier machine from kent through online snap deal on jan 2017
May purchase invoice copy is attached for your reference
I have lodged complain through phone no. [protected] from register mobile no. [protected]
And various dated docate no. Is [protected], [protected], [protected], [protected] after that
Only one time one service engineer attended at 21/38, g. C. Bose sarani, konnagar, hooghly. Pin - 712235
And he said that he/we can't give warranty support without warrant card certificate having authorized signature with stamp by installer company/agency.
When i purchase my machine from snapdeal, snapdeal service provided i. E datanet enperise, bandel, west bengal was installed my machine.

Every time/moment when i register my complain over phone then your service provider agency (Him matore hooghly, mobile no.[protected] -) ring us and said your machine is ok we can't give support or repair your machine if required any time because on online purchase machine and misbehave with my wife (Miss nabanita lodh. Mobile no. [protected]) and said dont lodged complain for this machine. Warrant service given by instalation agency only.

Now, my request to you kindly change service provider and send one authorized kent service boy for periodical maintenance because
Water test have been changed and tds is found high. If required i can provide machine serial number

Note : i have another kent ro machine which was expired warranty at 57/7, b. K. Street, prayag appartment, uttarpara, pin 712258 and register mobile no. [protected].

Please reply me

Thanking you,

From: suman lodh, (Mobile no. [protected])