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[Resolved]  Kent RO — Water is not coming from the kent pearl purifier

There is no water coming into the transparent tank. I see the pure empty tank. I see the red light, but the green light is on. We have been facing this issue, since a week and do i need to say that we called customer care so many times and theya re irresponsible. Hoping for a solution.
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Complaint marked as Resolved Jul 1, 2020
They called me and sent technician to resolve the issue

Complaint Status


[Jul 01, 2020] Kent RO customer support has been notified about the posted complaint.
Verified Support
Kent RO Customer Care's response Jul 02, 2020
Hi khushwanth, We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details via direct message. You may also send your details to [protected]@kent.co.in or call us at +91-[protected] Regards, Team Kent
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    Kent RO
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