[Resolved]  Kent RO — water purifier not working properly - service provider charging unnecessarily

Address:New Delhi, Delhi, 110024
Website:www.kent.co.in

We have installed kent ro in our home. There are regular problems in the kent ro water purifier system. The part of the system are not working properly. The service provider are charging money unnecessarily by changing the parts even when it is working properly.

Last week, the service provider who came to see the purifier and he did not repair it properly.. The ro system is overflowing and have stopped working. He charged us inr 6500 and when we called him back he did not talk to us properly.

Details of the service provider are below.

Livsafe h2o solutions
3/133, lalita park, laxmi nagar, delhi - 110092

Person visited - rajan mishra

We are calling the call centre of kent ro and they are not responding us properly and delaying the compliant.

We are thinking of going to consumer court and filing police compliant for this harassment.
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Dec 28, 2017
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2017
Kent RO Customer Care's response
Dear Mr.Harinder,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent
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