Kerala State Electricity Board [KSEB] Complaints & Reviews

Address: Kannur, Kerala, 670004

Website: KSEB

Actual Meter Reading date varies by about 4 days “Up or Down” than the billing date. Hence exceeding some slab limit marginally when ‘Up’, having to pay unduly more charges (for more than two months), where as we loose some units when ‘Down’ and the cumulative effect becomes more than bearable amount even if we try to control electricity usage.

Since your billing system do not have averaging and sum up for ‘2 month’...

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Address: 695043

To change an electric post in a panchayat road standing in the road.. I have already submit a complaint..
With complaint id : [protected]
What is the procedure to change the electric post standing in a panchayat road.. Pls urgently take necessary steps.. It is very dangerous place it is standing.. Response the matter very immediately to avoid situation.....

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Address: Malappuram, Kerala

I am saritha k. i lives in parappanangadi municipality. i am a consumer of kseb (section : parappanangadi [ code : 6575], consumer number:[protected]. my address is printed on the bill - ' saritha. k d/o kalakrishnan n '- is wrong. please change it to ' saritha. k d/o v. balakrishnan '. please change it before next kseb electricity bill came....

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Address: 680307

Website: kseb

Consumer no[protected];consumer name:.William varghese;
Kseb chalakudy section 5651.Thrisoor dist, 680307.
On 14/3/16 submitted an request for temporary disconnection through speed post and personaly contacted the person to remitt the disconection fee, but they are not responding well .So please take needfull steps in this request .
Thanking you
T.K.Surendran...

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Address: Thiruvananthapuram, Kerala, 695009

Stay wire for post no. M/MT/69/5D coming under the KSEB Manacaud section is installed inside the nearby property without the permission of owner. The property is only 2.8 cents and due to the stay wire, construction or sail of the property is blocked. There are many posts nearby to the said one, and none of them has a stay wire for the support and the said post is also seems to be not require the support of a stay. The owner of the...

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Address: Alappuzha, Kerala

Dear Sir/Madam, I am a consumer of kseb (consumer no 4008), living in mulakuzha under the electrical circle of kseb mulakuzha.It has been months that we are suffering from Low Voltage problem.The problem is only in our side.Because of this so many electrical & electrical appliances has been not working/disturbed due to low voltage.People already given so many complaints to kseb mulakuzha for resolving the issue but they didnt do any action....

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Address: Ernakulam, Kerala

From the main concrete electric post on the north side of K R John Road, Moolamkuzhy, Kochi (Thoppumpady Division of Kerala State Electricity Board), wires for distribution of electricty crosses unauthorisedly through two private compounds including mine for supply of electricity to a few consumers on the south side of the road when supply can be done from a post on the south side. Two wooden posts are placed in my compound for facilitating...

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Dear Officials,

Since 4 years after the purchase of the computer at our house each and every components connected as well as related to computer were getting faulty and malfunctioning. Recently when we checked our house power supply we got surprised by the reading which was shown in the Multimeter which shows the power load and gound for our house supply. We found issue with the neutral supply from the Electricity board. When...

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Address: North Paravur

Respected Sir/Madam,
We have build a new home recently by taking home loan & when we applied for single phase connection, because of one additional switch (that can be used for plugin AC in future), the sub Engineer asked to change the meter and advised 3 phase connection is required. Me and my child only living in the house, as my husband is abroad & the electric consumption also very less.
We got a message that says Rs-32117 to be paid in order to revise the connected load. We have checked with the KSEB office, & they says its because the 3phase service line is going through the main road & the line is yet to come to your panchayat road. So we have asked like there are so many houses are there & they are living near this panchayat road. The road is not for me alone. Its a panchayat road. In future if I pay this much amount, will I get the amount back if any other family require the connection? They said a no.. My question is KSEB should provide at least the service line without incurring fees from the consumers. For new connection we can pay, but what if they are going to provide the same line to others. That doesn't make sense. So I need a clarification on these. where can I contact? How can we get a new connection in this situation?
Already the bank has given the required amount. So we have no option to change the load now as the electric wiring and the connection also need to be changed for the 3phase connection & it requires money..
Your guidance highly appreciated.
Your's faithfully,
Sijimol

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

Nov 28, 2024

Updated by Siji mol Subject: Complaint Regarding Excessive Charges for Electricity Connection

Respected Sir/Madam,

I am writing to bring to your attention an issue I am facing with the Kerala State Electricity Board (KSEB). I recently built a house using a home loan and applied for a single-phase electricity connection. However, the Sub-Engineer from KSEB suggested that I must opt for a three-phase connection because of an additional switch installed in my home that might be used for an air conditioner in the future.

I live in the house with my child, as my husband works abroad, and our electricity consumption is minimal. Despite this, I received a notification from KSEB asking me to pay â‚¹32, 117 to revise the connected load. Upon inquiry at the KSEB office, I was informed that this amount includes charges for extending the three-phase service line from the main road to our panchayat road.

I find this unfair for the following reasons:

1. The panchayat road is a public road with multiple houses, not exclusively owned by me. KSEB should bear the cost of extending the service line as part of its responsibility to provide infrastructure for the public.

2. If I pay the full amount for extending the service line now, I was informed by KSEB that I will not receive any reimbursement when other households in the area connect to the same line. This seems unreasonable, as the line will serve multiple consumers in the future.

3. The process of changing the load to three-phase also requires alterations to the internal wiring of my house, which would result in additional expenses that I cannot afford at this time.

The bank loan I secured is strictly allocated for constructing my house, leaving no room for such unexpected costs. I request your guidance on how to proceed in this situation. My specific concerns are:

1. Is it not KSEB’s responsibility to provide the service line up to the panchayat road?

2. Are these charges justified?

3. What are the available alternatives for obtaining an electricity connection without incurring these high costs?

I kindly seek your intervention to address this matter and provide clarity on the obligations of KSEB in such cases.

Thank you for your time and support.

Yours faithfully,
Sijimol

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Address: Bhadramangalam chempu po vaikom,kottayam

Metre Damaged.
For Replacement

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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Address: KSEB PVT LTD pothanicad kothamangalam kerala 686671

Website: wss.kseb.in/selfservices

Dear sir
i have frequently complaining about low voltage in our area and while i complaining in online they closing the complaint without rectifying, A lady calls and there is no soulution made and repeatedly closing complaint without informing.conusmer number is[protected]

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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Address: Kottayam

Dear Sir,

We are writing on behalf of Mr. Lalu Joseph having consumer number[protected] registered under your jurisdiction.

We wish to invite your kind attention to the fact that the electricity charges amounting INR 30, 013/- paid by us on 14.02.2023 through UPI transaction is still not reflecting in the accounts of KSEB. We already contacted our bank and got the confirmation of receipt in the account of KSEB.

We are hereby attaching the bill copy, screenshot o[censored]PI payment and confirmation received from the bank for your kind perusal.We request you to kindly do the needful to account the receipt.

Please let us know if any more information is required.

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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Address: Chelavoor, kozhikode

Satyarthi road, chelavoor, post number PV7, in this area last 3 months frequent power cut for full long day. They are changing the Trabsformer its fine, they have to think about how people suffering, because they are not completing the work. The kseb operator simply sitting.

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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Address: Kachani, Karakulam, Trivandrum 695564

Kachani KSEB, Trivandrum is frequently disconnecting the power without intimation. It's the 3rd time in this week they have disconnected the power for the full day. This has caused a lot of issues for the natives residing in the locality (Varyakonam). The response from the Kachani office is also poor.
Please take this seriously as the services are realy poor. No actions were taken for the earlier complaints.
KSEB section: Kachani section
Ph[protected]

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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Address: Kachani, Kerala

The KSEB Kachani section is very poor in terms of services. The power is down for whole day from 8.30AM to 5PM for continuous 2 days without prior intimation. The notification came just 5 minutes prior to disconnection. The reason was stated a LT maintenance but the workers were seen drunken and were not in condition to work and the work was very slow. Similar incident happened on 20-Aug-2023 where the localities interrupted the Engineer. The same is been repeated now. The street lights are not turned on during nights and the condition of the lights are poor. The response to the quires are also not up to the mark. More over this office which belongs to Kachani, Karakulam panchayat is situated in Nettayam Trivandrum corporation area.

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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Address: 12 Thoppil Nagar, Muttada

Hi,

Regarding the above consumer number today I have got a bill#[protected]. Bill is for a period of 2months from 8.6.23 to 9.8.23. It states that I have consumed 452 units for 2 months. The bill amount is Rs 3008 which includes fixed charges Rs 350, fuel surcharges and monthly fuel surcharge (which is not justifiable). Additionally, an ACD/ADJ is noted which is Rs 2670. I don't understand this ACD/ADJ since until last bill it shows I have paid advance to KSEB and the amount is deducted for payable amount.

Hence please clarify the same at the earliest.

Regards
Somu Jacob

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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Address: Vaishnavam, North mankuzhy, pallarimangalam-P. O

Respected Sir/Madam,

I am a resident of Mavelikara, kattanam section. While taking the readings of this month, the officer noted that the meter is not working. We need to replace the meter, hope the officer informed the same in the section.

Request to kindly look into the matter.
Consumer Number :[protected]

Thanks and regards,

Vini

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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I have made an online payment for kseb bill on 21/06/2023 through upi method, transaction was successful and the amount debited from bank, but the bill payment was not successful. KSEB website is not showing as bill is paid.No reply from KSEB when I tried to contact them. Please credit that amount back to my bank account ASAP.
Payment Details
Consumer no :[protected]
UPI transaction I'd :[protected]

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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Respected Sir/Mam,
I was unable to pay my kseb bill payment with the due date 26/05/2023 because usually we are paying bills using Gpay but this time we didn't get any bills in the Gpay. So I tried to get bills using kseb quick pay through google. I chose UPI option and paid in the application by accepting the request from the kseb. But this bill was again showing as due amount. After waiting for 6-7 hours, I have done my bills using Paytm from other account and then it was successful. The amount debited was ₹964. Will I get the refund immediately?

Consumer no:[protected]

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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Address: Valiyavalapill House, iringaprom, guruvayur

I used the quick pay option on KSEB site and while making the first payment it failed but money deducted from the bank.

Second time i tried again the payment went through.

Attaching screen shot of the bank statement with transaction Id s. Please help in returning the first payment..

Payment made date 26th April
Consumer Number[protected]
Name V S Girish Kumar

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

Kerala State Electricity Board [KSEB] Complaints & Reviews

File a complaint to Kerala State Electricity Board [KSEB]

Kerala State Electricity Board [KSEB] reviews & complaints page 2

Meter reading date and bill date discrepancies

To change an electric post in a panchayat road standing in the road

Mistake in adress

Delay in request of temporary disconnection submitted 14/3/16'

Stay wire installed inside property

LOW VOLTAGE

Unauthorised usage of private compound

REQUEST FOR COMPENSATION

Revising connected load

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Metre Damage

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Low voltage

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Payment pending consumer number: 1146358027163

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Frequent power cut for full day, weekly thrive full day cut, nFrequent supply breaks,

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Power disconnection without intimation

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Power disconnection without intimation and power services

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Bill

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Electricity Meter is not working

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Money

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Payment was unsuccessful and money was debited from my account.

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Online Payment failed and money deducted from Bank

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Kerala State Electricity Board [KSEB] Complaints & Reviews

File a complaint to Kerala State Electricity Board [KSEB]

Kerala State Electricity Board [KSEB] reviews & complaints page 2

Revising connected load

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Metre Damage

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Low voltage

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Payment pending consumer number: 1146358027163

Post your Comment

Frequent power cut for full day, weekly thrive full day cut, nFrequent supply breaks,

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Power disconnection without intimation

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Power disconnection without intimation and power services

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Bill

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Electricity Meter is not working

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Money

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Payment was unsuccessful and money was debited from my account.

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Online Payment failed and money deducted from Bank

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