Kerala State Electricity Board [KSEB] Complaints & Reviews

This is for requesting your urgent attention required for my complaint. I have installed Solar at home always we have Export more than the import. Each month meter reading is taking correctly and bill raising with wrong figure and providing silly excuses meter complaint. Several times i have complained in KSEB online portal and they rectify. This month also energy charges raised with out excess usage (Export high than import) and they provided same reason machine complaint.

Second thing last three months i have received the bills with 3 different Fixed Charges and Meter rent. Until July i have (3 Phase Connection) 120 Fixed Charges and 15 Meter rent. In Aug Month its increased to 160 Fixed Charges and 30 respectively. Sep and October fixed Charges again increased to 175 and meter rent to 41.30. Mobile [protected]
My Consumer No :[protected]
KSEB : Kaipamangalam
Name : Ansar P K
Mob :[protected]

Hi

Please check my Reading box, Bill amount received is too high as per my usage point mentioned in the current bill.
Regards
Jayasree Sunil
[protected]

No power supply from 4.00 PM today.
Consumer No.[protected]

My application no is[protected], it is more than 62 days since submission of application still waiting for new connection, when contacted, got reply that there is shortage of posts and they are not sure when it will be addressed

Sir,
No service after 6pm for the complaint of Power failure at home.Today also I registered a complaint at 6pm at Kseb kanjiramkulam Thiruvananthapuram District.They replied that they will come tomorrow.This type of negligence is repeating continuously.So please take steps to get quick service from KSEB.
Consumer number[protected]

Sir
No service is giving after 6PM if we register power failure complaint at home.Consumer No.[protected]
KSEB Kanjiramkulam

Consumer Number[protected]. On 25/08*/2022 by 6.40 lodged a complaint over phone to KSEB Njarakkal that from afternoon onwards there is no power supply in my house. Near by all the house is having power whereas in my home and near by one more house doesn't have power. Since its a single lane complaint the male guy who attended the call informed us that by Morning only they will clear the issue. Morning we have reminded regarding the same he assured that it will be resolved by morning. Till now (i.e[protected].15Pm) the problem is not resolved no one from KSEB checked the issue. When we call they will tell they are checking and clearing in the transformed for the single lane complaint. Who will pay for the suffering we had from last night onwards including Sr.citizen, New born Baby and pregnant lady. since I am paying for the service you have given to me its my right to know Who is responsible for the delay ?(my Sincere Thanks to the lady who took the phone in the afternoon session ).Who will pay for the irresponsible behavior of the your team

ബഹുമാന പെട്ട സർ,
വളരെ നല്ല രീതിയിൽ പ്രവർത്തിച്ച പോരുന്ന ഒരു ആർട്സ് ആൻഡ് സ്പോർട്സ് ക്ലബ്‌ ആണ് തൃശൂർ ജില്ലയിലെ ചിയ്യാരം സേവന നഗർ സഹൃദയ ആർട്സ് ആൻഡ് സ്പോർട്സ് ക്ലബ്‌... ക്ലബ്‌ പ്രവർത്തനം ആരംഭിച്ചിട്ട് രണ്ട് വർഷം പൂർത്തിയായി.. നാളിതുവരെ വൈദ്യുതി കണക്ഷൻ പോലും കിട്ടിട്ടില്ല... വൈദ്യുതി കണക്ഷൻ നു വേണ്ടി കേറി ഇറങ്ങാത്ത സ്ഥലങ്ങളില്ല അവസാന ശ്രമം എന്ന നിലയിൽ ആണ് അങ്ങേക്ക് ഈ മെയിൽ അയക്കുന്നത്... ആർട്സ് ആൻഡ് സ്പോർട്സ് ക്ലബ്ബുകൾ നാടിനു അനിവാര്യം ആണ്... അത് കൊണ്ട് തന്നെ... എത്രയും പെട്ടന്നു തന്നെ വൈദ്യുതി കണക്ഷൻ നു വേണ്ടിയുള്ള കാര്യങ്ങൾ വേഗത്തിൽ ചെയ്തു തരണം എന്ന് അപേക്ഷിക്കുന്നു... ഫുട്ബോൾ ലോകകപ്പ് വരാൻ പോകുകയാണ്... ക്ലബ്ബിൽ എല്ലാവരുടെ കൂടെ ഇരുന്നു കളി കാണാൻ ഉള്ള ആഗ്രഹം ഉണ്ട്... എത്രയും പെട്ടന്ന് കണക്ഷൻ അനുവദിക്കണം എന്ന് അഭ്യർത്ഥിക്കുന്നു... ക്ലബ്‌ രജിസ്റ്റർ no TCR/TC/2021...
എത്രയും സ്നേഹത്തോടെ
സഹൃദയ ആർട്സ് ആൻഡ് സ്പോർട്സ് ക്ലബ്‌ അംഗങ്ങൾ
ഷിജു :[protected]

I am giving you this complaint to make you aware of a bad situation I have faced at Kothakursi KSEB. My Consumer Number is[protected]. My bill number is[protected] and my bill date is Jul 15 2022 & Due date is Jul 25 2022 Unfortunately I have not been able to pay this one payment in this one day. My mother, grandmother and I have a little sister in my house. I am mostly in Ernakulam district for work. We agree that we are late in paying...

I've paid an amount of rs 1730 towards kseb bill through their website and choose UPI as payment method and scanned the qr code produced and payment went successful. But the amount is not reflected till today and i reached out to kseb support regarding this and they are not providing a proper answer, "saying that the amount is not reached please wait for sometime."

Payment Date : 7/8/2022
Amount: 1730
Consumer Number :[protected]

Please see the transaction details below.

Paid To
TPSLUPIQR
₹ 1730
Txn. ID : T2208052240120153003654
Txn. Status : Successful
Debited From :
XXXXXXXXX6961
Canara Bank
Bank Ref. No. : [protected]

This purticular kseb office at kuruppanthara, kottayam dt. Never attends calls and are always late to fix power. Atleast 2 days in a week there will be no power for full night. I stayed many places never seen a kseb that is thia lazy and unprofessional. If electricity goes even becoz of small rain its gone for atleast 6 hours. This is unacceptable in 2022, plz do the sufficient

Respected,
When I call to KSEB, THIRUVANANTHAPURAM, NEDUMANGADU section office for complaint registration. The phone attended staff who have no patience to hear my complaints. And without any conversation he disconnect my call. At the second time of my call he trys to behave as angry with me. The KSEB THIRUVANANTHAPURAM, NEDUMANGADU section front office staff are too bad.
In my thoughts ' The front office staff only needs salary, but he doesn't behave to the consumers as good.
I want quick response against my complaint.
[protected]

With hope
Vishnu B S
22/07/2022
SD/-

Bamboos are touching Electric lines.
Consumer No.[protected], Lekshmanan

This is to report the failure of my transaction towards KERALA STATE ELECTRICITY BOARD using PNB Debit card and request you for the necessary action in this regard.

I have made the payment of Rs 1121/- for payment of electricity bill using my Debit card on 15 06.2022

The amount deducted but the transaction was failure.

I request you to check this matter and do the needful for the refund . It's...

Good day,

Dear Sir, Madam

We are facing power failure issue for a long time. consumer number is[protected].we had same problem from last week. This technician which is from KSEB sreekandapuram (kannur district)they don't want to fix the problem properly. Normally they took 24 to 48 hrs to fix .we are un happy with this service from KSEB sreekandapuram management team because of the customer service is very badly comparable to another service provider.

I hereby request to please resolve this issue as soon as possible.

Place:cherppini, sreekandapuram (KSEB)Kannur, 670631.

Thanks & Regards

There is no electricity in Andikkadankuzhi are under Ramanattukara section from yesterday 10.00pm onwards till now. we are unable to contact Ramanattukara Office via phone. The line busy from yesterday onwards with the same answer. Urgently check and assist to resolve this issue.

Hi,

This is from Mavelikara. Here the electricity issue occurs most of the time. Not to mention in the monsoon time, we will be glad if we get atleast 4 hours o[censored]ninterrupted power supply.
I personally know many people working from home and many other small scale business owners who depend on electricity to get the job done.

I am staying here for the last 2.5 yrs and electricity issues occur almost everyday. I call them daily and never have they responded once. They always keep the line busy. We tried from multiple numbers. But, it is obvious that the reciever of the landphone is set aside. This is the same case when neighbors try to contact them.

We totaly understand the limitations. But why cant they take the call and answer the queries. We donot know when the power will be back and cant plan the activities accordingly.

Anyway, we are paying the electricity bill and the associated charges. Customers dont deserve this.

Vellikulangara division board delay my connection without any reason above 1 month delay time, he is come for say take the earth rod to otherside, and another days says shift meter board..without any good reason..he is wasting many days…

I had called up the office of Kseb Manacaud section at about 5.30pm to enquire about the power cut and when will the power will be power be restored in our area to which the staff has replied that he is not bound to answer to me and that he added some abusive words that is repulsive ad disgusting. This is not the first time this has happened from this office and it needs immediate remedy.

Im a resident of Trivandrum City in Kerala,
Since the past 4 months one of the street light in my area is not functioning .

I had logged a complaint with KSEB in February 2022( compliaint no : [protected]), The issue has not been resolved till date . I had complained again on the 25th of April (Complaint Number : [protected]).No action has been taken till date. KSEB has never been so late in resolving complaints .

The street is totally dark during night and street light is very essential .

Please resolve the issue at the earliest

Thanks

Abbas
Consumer Number :[protected]
Phone: [protected]