Kerala State Electricity Board [KSEB] — Meter reading date and bill date discrepancies

Address:Kannur, Kerala, 670004
Website:KSEB

Actual Meter Reading date varies by about 4 days “Up or Down” than the billing date. Hence exceeding some slab limit marginally when ‘Up’, having to pay unduly more charges (for more than two months), where as we loose some units when ‘Down’ and the cumulative effect becomes more than bearable amount even if we try to control electricity usage.

Since your billing system do not have averaging and sum up for ‘2 month’ or 61 days, we had to pay, several times, such excess payment. Now the bill no.[protected]dated 22/02/2017 ( 254 units) 14 unit excess due to cumulative 4 days difference in Meter Reading.
Please look into the matter and adjust it at 240 units and charge accordingly.

Thanks
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Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
Feb 24, 2017
Updated by RMV
Not resolved
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In karayamparambu-mookkannoor road the number of street lights are very less and only few of them are properly working. So please try to increase number of street lights and make sure that all lights are working properly.
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