Kerala State Electricity Board [KSEB] — Bbps payment failed

Address:

[email protected]

Ref: Consumer Number :[protected]
I have made online payment for bill on 14 Jun 2021through south indian bank, internet banking the money got deducted from bank, but the bill payment was not successful. My account at https://wss.kseb.in. is not showing as bill is paid. Please credit that amount back to my bank account or make the bill paid

Bills Service Name : Kerala State Electricity Board Ltd.
Transaction Amount : Rs. 3622
Date : 14 Jun 2021 05:07 AM
Biller ID : KSEBL0000KER01
Consumer Number :[protected]
Bills Bank Reference number : [protected]
BBPS Reference number : SI031165BA2AAAAAGLWK
Payment ID : HGA2P097AE[protected]
Status : Payment Failed : Biller connectivity issue