Kerala State Electricity Board [KSEB] — unstable supply in mechirathkunnu line

Address:Shoranur, Palakkad, Kerala, 679123

Shoranur - ganeshgiri mechirath kunnu line supply is very unstable for weeks now. Power coming and going very frequently without no good reason. Within one hour power will come and go many times.
As a consumer i tried all the ways to bring it to the attention of kseb.. Call.. Complaint registered.. Etc.. But still no solutions. They are simply saying something is causing mainline to trip we are looking.. Days gone still no resolution and they are not even taking it seriously. I dont know which door i should go to resolve this and atleast enjoy a stable connection. Please help
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Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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I am from Vazhakkala, Kochi. This is regarding the irresponsible behaviour by KSEB staff here. It has become a routine here that electricity goes off at night almost every day for atleast an hour after 11 pm. And when we try calling the KSEB Thrikkakkara west office, no one picks the call at all.
Dear Sir/Madam
I recently paid my electricity bill through federal bank gateway and the bill amount was deducted from my bank account. But at the same time my payment status show transaction failure. Can you please refund my amount or tell me where this money goes?
Consumer no.[protected]
Bill#:[protected]
Consumer name #Shaju

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    Kerala State Electricity Board [KSEB] Phone
    +91 47 1255 5544
    Kerala State Electricity Board [KSEB] Address
    Vydyuthi Bhavanam, Pattom, Thiruvananthapuram, Kerala, India - 695004
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