Kerala State Electricity Board — Refund of online payment

This is to report the failure of my transaction towards KERALA STATE ELECTRICITY BOARD using PNB Debit card and request you for the necessary action in this regard.

I have made the payment of Rs 1121/- for payment of electricity bill using my Debit card on 15 06.2022

The amount deducted but the transaction was failure.

I request you to check this matter and do the needful for the refund . It's over than a month now.