[Resolved]  KFC — complaining about amount debit but no confirm order

Address:

New Delhi, Delhi, 110018

I had made an online order on the KFC app and paid via google pay. Money got debited from my bank account but the order did not get confirmed. Then I had to pay cash for the order. Order no. 17449435, amount: 844.00. Google pay UPI transaction id :[[protected]]. Date: 29 Feb 2020. Request to please refund the amount asap.
if you guys cant able to refund me back atlest let me know so that I forgot and think i donate that amount to a fraud company. coz every time I call their consumer helpline no one able talk just playing passing to a ball game. my number is and my mail id is raman.[protected]@gmail.com.