KFC India Complaints & Reviews

Hi team, this is to bring to your notice the disappointing service experienced at a1 mall kfc joint ahmedabad. We appreciate that all employees were differently abled but that should not compromise your quality. It was on 4may evening after 10 pm when we ordered grilled chicken, chicken wrap, veg burger, fries, chicken strips and drinks for 4 o[censored]s. Cold drink was replaced by mango shake which was loaded with artificial colour and essence. Burger, strips and fries were fine but grilled chicken was oozing blood which was unacceptable and my father got really sick after eating, we should have returned the order but as it late and also it took quite a lot of time to make the staf[censored]nderstand the order at the first place so didn’t had the time and patience to communicate again. This is unacceptable and we demand to be compensated for this miserable service.

We went to kfc outlet at vasant kunj mall in delhi, in ambience mall on 05 may 2018. We ordered for one smoky bowl rice, two chicken longer and one pop corn chicken.
The bill no is ti[protected]
7931 rahul
Id 1003753
Total bill amount is rs 432
The rice was very poor and burger was cold and tasteless
The salesman was indifferent and careless
It has shaken our confidence in kfc
Will never again go to kfc and share our experience with others
Suresh mohanty

This complaint is on so called kfc (India). Which only sells chicken to customers not the good service!
Im g c mouli from hyderabad telangana my complaint is,
On the 28 th of march 2018 order time is 15:38, i ordered some food on kfc website and made payment through net banking,
Total ordered food value is 380 rs! After that my order is not booked but money is debited from my account. Regarding this i contacted kfc customer care 5 times! Every time when i contacted kfc the response is "your message is received by our customer care team" but till now i dint get any proper response from kfc! I dont know what the kfc customer care is doing?? Why the kfc not providing a customer care number for consumer complaints?? They only providing that useless contact message option which is no use! I request consumer forum india to take a necessary action against the kfc india! So that people like me should not suffer in future!
Thankyou

The kfc in ahmadabad cg road is incompetent. They take hours for simple orders. They mess up the orders all the time and cut corners with the food. The rice bowl is not even half filled. The hot and crispy chickens are always undercooked and even raw sometimes. They have forgotten to deliver the cold drinks many times. They don't even send the ketchups and spoons most of the time. Please take necessary actions. I have had not one but 5 or...

I have ordered one popcorn medium chicken and i paid rs 110 and when i asked for bill they told machine problem. I told him to rectify it and give me bill and told him to give on table or i will collect it. At last when i was about to leave the restaurant i again asked for the bill.

The manager was rude at me saying that you should have collected the bill its consumers duty to collect bill not our duty to give you bill.

Venue - kfc bhopal db mall 3.5.2018

Regards
Oommen

I want to inform that today 03.05.2018, I lost my mobile phone at your store at Matigara, siliguri but no cc tv are working there.
This is very sad to know that you are running a big store there but no cc tv are working . The store manager said to me that from last few weeks your cc tv are not working.
My request is that please look into this matter immediately and resolve that. I want a positive feedback frm your end. the mobile may be not a big issue but some big incident may happen any time.I also lunched a legal complain to my local police station regarding this matter.

Utpal Hazra
[protected]/[protected]

Helo place is thalassery kfc district kannur. The ordered wings as well as other eatable product seems to be very salty. But first we had n t notice that, the n we had ordered pepsi, then also we noticed salty in pepsii too... I dont know what thesee fellows are using in these things.Another great thing is that washroom water is also so... Salty Then we are satisfied with our overall finding... Pls take neccessary steps to improve or stop these nuisances... We had complained there but i think they are taking it in very casual manner. We customers are no ###.

I have ordered 12 boneless strips bucket today and the order number is 2111. After half an hour of ordering, store people called me and said there are no delivery boys available and it will take one hour time. But they took three hours to deliver and that too cold ones. Is this the way you deliver to the customers. Your service is pathetic. And the store people reaction when asked about the late for delivery is very. Please take the necessary...

My self mallikkarjun i have ordered kfc on wednesday (11 april 2018), due to delay i have called the store and cancelled the order and they haven't given any acknowledge msg also. It has been 2 weeks that my payment of 730.48 hasn't credited to my account. Unexpectedly i have lost the order number but my transactions done thru mobile number [protected]. The store which took the order address is ground floor, rk cineplex mall, road number 2, banjara hills, hyderabad, telangana 500034.

I made an online payment of 2000/-. The money got deducted but order wasn't placed. I placed another order(2000/-) as I needed it for guests. however same thing happens. I called customer care to make a complaint. But no money has been refunded yet. Im talking about 4000/- here. So disappointed at lack of response.
First time I called they said, wait a few days you'll receive it. And then I called again and she said email us and we'll try to respond

Today on 28 april.. I came to kfc at sector 34 chandigarh. It was 10:50. I waited 10 minutes and then go to the counter for my order. But they said please wait for more 15 minutes. And it was already 11:03.. I came from 5 km away for your food and you disappointed me there... Now i am going to switch to mcdonald's. I am disappointed with this... Be adament on you words..

Dear kfc head
Yesterday i visited kfc branch in ambala jaggi petrolpump.. They are not accept payment via credit card or another via digital payment.. It is not a good thing.. Please correct this wrong thing. I will be complaint in consumer court. I am working in bank and also installed swipe machine. I check their, there is no issue in machine and network is ok..

Not received 10pc chkn in wednesday special and saice and straw takeaway fully disappointed from kfc koyambedu pls look after this [protected] i m shocked aftet going home pls help me unable to connect to the branch pls help me i have ordered and waited for 30 mins pls help me i have ordered for 1850 rs all in vain pls help me i m very frustrated pls resolve me

I purchase food in kfc restaurant in cunningham road kfc yum restaurants yesterday. I participate kfc feed back survey and had discount code : 78555. Again i purchase garuda mall kfc ur staff abhishek u go to discount code and discounted to cunningham road kfc restaurant. This discount code apply all over india i know. Ur kfc staff abhishek is not suitable for costemer. Thank you

I made a successful payment of rs.236.46 to kfc on 17th april but i didn't get an order id. The order was not placed and i would like a refund because you guys took the money but didn't deliver anything.

This is the message i got —
You just made a successful payment of rs. 236.46 at billdeskfood1
For future reference, your order id is npt[protected].
Thanks,
Paytm team

For your reference and faster resolution also sent screenshots of the conversation between me and paytm and message i got of successful payment from paytm. I have complained several times but you didn't do anything.

Sir i was other paymnt in paytm tht time by mistake slected kfc voucher. Its unusful for me because i m pure vag.
I was complin in paytm for cancel my order n refund me i[censored]h cancl my ordr than paytm refund me. If this product usefull for me thn me not cancl my ourdr but i m pure vag so not useful it's west for me
[protected]@gmail.com

Hi,

First of all i'm big fan of kfc however from last experience i felt bit disappointed as i've ordered super six with two zinger at 11 pm and when i contacted at the branch to add one more zinger the staff said it won't be possible for them to make an extra burger still at the end they are ready to make it but i don't know why they have delivered the uncooked super six basket, it was a horrible experience.. I would request you to please don't drop the quality of the product as i'm very loyal customer of yours.
Regards,
Lovepreet singh,

Hi sir/mam,

I was order the food from "online. Kfc.co.in" on 20/april/2018 around 8.00pm to 9.00pm, while ordering the food after payment is completed but oreder was not confirmed, i didn't get the order id and ididn't get the food also, no one called to me regarding my order and my payment was done but my money didn't get refund till now i was so irritated about your customercare, please check with my complaint and please refund my money back as soon as possible, please check the below attachment of my transaction towards to kfc and check with transaction id details, i hope i will get money back with in 2 days of time, otherwise i will complaint upon your team

Regards
Sirisha.

I am a regular customer of kfc mangalore city center. Although it is a busy restaurant, they are not following the kfc hygiene rules. Tables we're not cleaned, the same person who does the billing, arrange the food, clean the table. This is rediculous. Never use glouse. Not to mention wash basin. Dirty and smelly. These people will spoil kfc name. Please look into this matter on urgent basis. Thank you. [protected]@gmail.com

This is to bring to your kind notice that i tejinder pal singh visited janpath branch on 21.04.2018 with my wife and kids at around 10.33 and we ordered the food.
The zinger burger was served to me i complaint about the bun it was too hard they gave me new one but again the taste was not that good which u use to serve and the other chicken which i ordered was also hard and there were mors complaints by the other persons. It was my last visit to kfc.