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KFC India Complaints & Reviews

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Updated: May 5, 2026
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KFC India reviews & complaints page 101

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S
Sohina Syeda
from Hyderabad, Telangana
May 17, 2018
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Address: Hyderabad, Andhra Pradesh, 500024

My friend and i visited a kfc restaurant near abids, hyderabad. We ordered the kfc chicken ate it and returned. Since then my friend is suffering from allergy. Her face isn't been recognised. She had a very severe allergy. If the chicken is rotten or infected then how could you sell it and make your customers ill. Many of your customers are becoming a victim of it. I kindly request you to compensate her as i don't want this to be an issue in the court. Thankyou.
KFC India customer support has been notified about the posted complaint.
Transaction ID ICIfd8bd[protected]aa4bc9477a379c6a this is UPI ID of transaction its debited but kfc order did'nt place its showed error try again later so i used Debit card payment i want refund ! thts it
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    ishwadrohit
    from Mumbai, Maharashtra
    May 13, 2018
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    Hi team,

    This is to bring to your notice that on 09-may-2018, some unidentified person has registered kfc and given the order using my email id i. E. [protected]@yahoo.com and mobile no. [protected].
    The order reference #: 6141547 dated 09-may-2018.

    Request your immediate action with regards to the same.
    I have not registered on kfc site so kindly un-register my account from kfc with username: [protected]@yahoo.com.

    There could be a possibility of hacking my email account and misusing the same.

    Regards,

    Rohit ishwad
    KFC India customer support has been notified about the posted complaint.
    I order KFC at 8:30 and it is now 9:45 it has been 1 hour but still I have not received my order can I cancel it after I have order KFC do something about it
    Hi,
    Yesterday i ordered for 5 in 1 zinger Box.The delivery box gave me a parcel in which Pepsi was missing and parcel was in bad condition.Burger was cold and the chicken strips masala was squeezed out.Please, this is not the way to treat online order.
    Hi Team,

    It's not a complain it is a formal request to provide KFC delivery service in Mayur Vihar Phase 1 area as other big giants like McD, BK, Dominos etc.. delivers to this area except KFC which is my favorite for chicken stuff.

    Kindly help to resolve this issue.

    Thanks
    Ankit
    [protected]
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      R
      Ryla Prazeres
      from Mumbai, Maharashtra
      May 11, 2018
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      Address: 403708

      We are very unhappy as to delivery being stopped cause of distance being more than 4kms.
      Earlier it was ensured that the delivery was done irrespective of the distance.
      It has happened many times, so date of the incident has not been recorded!!!

      We are located in South Goa, Sernabatim-Colva.

      It would be quite helpful if another outlet would be put up closer to where we are located.

      thank YOU!!!
      KFC India customer support has been notified about the posted complaint.
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        Y
        yogeshbisht
        May 7, 2018
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        Address: New Delhi, Delhi, 110049
        Website: online.kfc.co.in

        Hi,
        Look i am very disappointed by this behaviour. Dated 02/05/2016 19:46 from kfc online website i have order (Order reference #:6067172) super sixes item. But unfortunately kfc lajpat nagar-2, delhi outlet refuse to deliver.
        Since then no communication received from kfc, not even a apologise. This is so agonising to feel like.
        So request you get my refund amount which is 530.49.

        Thanks in advance

        Regards,
        Yogesh bisht
        KFC India customer support has been notified about the posted complaint.
        In 10 pieces of hot and crispy bucket they are putting 5 wings. I ordered 2 buckets of 10 pieces each so i got 10 wings 5 in each box this is very disappointing kfc is making there customers fools its like ordering wings bucket kfc is looting the customers. Why do they have to put more wings? They should put all the pieces in equal quantity.
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          L
          Lisa Adhyapok
          from Kanpur, Uttar Pradesh
          May 7, 2018
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          Address: Ahmedabad, Gujarat

          Hi team, this is to bring to your notice the disappointing service experienced at a1 mall kfc joint ahmedabad. We appreciate that all employees were differently abled but that should not compromise your quality. It was on 4may evening after 10 pm when we ordered grilled chicken, chicken wrap, veg burger, fries, chicken strips and drinks for 4 o[censored]s. Cold drink was replaced by mango shake which was loaded with artificial colour and essence. Burger, strips and fries were fine but grilled chicken was oozing blood which was unacceptable and my father got really sick after eating, we should have returned the order but as it late and also it took quite a lot of time to make the staf[censored]nderstand the order at the first place so didn’t had the time and patience to communicate again. This is unacceptable and we demand to be compensated for this miserable service.
          KFC India customer support has been notified about the posted complaint.
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            S
            sureshmohanty
            from Delhi, Delhi
            May 5, 2018
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            Address: New Delhi, Delhi, 110010

            We went to kfc outlet at vasant kunj mall in delhi, in ambience mall on 05 may 2018. We ordered for one smoky bowl rice, two chicken longer and one pop corn chicken.
            The bill no is ti[protected]
            7931 rahul
            Id 1003753
            Total bill amount is rs 432
            The rice was very poor and burger was cold and tasteless
            The salesman was indifferent and careless
            It has shaken our confidence in kfc
            Will never again go to kfc and share our experience with others
            Suresh mohanty
            KFC India customer support has been notified about the posted complaint.
            May 05, 2018
            Updated by sureshmohanty
            please intimate action taken.
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              M
              mouligc
              from Hyderabad, Telangana
              May 5, 2018
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              Address: Rangareddy, Andhra Pradesh, 500072
              Website: online.kfc.co.in

              This complaint is on so called kfc (India). Which only sells chicken to customers not the good service!
              Im g c mouli from hyderabad telangana my complaint is,
              On the 28 th of march 2018 order time is 15:38, i ordered some food on kfc website and made payment through net banking,
              Total ordered food value is 380 rs! After that my order is not booked but money is debited from my account. Regarding this i contacted kfc customer care 5 times! Every time when i contacted kfc the response is "your message is received by our customer care team" but till now i dint get any proper response from kfc! I dont know what the kfc customer care is doing?? Why the kfc not providing a customer care number for consumer complaints?? They only providing that useless contact message option which is no use! I request consumer forum india to take a necessary action against the kfc india! So that people like me should not suffer in future!
              Thankyou
              KFC India customer support has been notified about the posted complaint.
              Jun 05, 2018
              Updated by mouligc
              hi this is what KFC CUSTOMER CARE INDIAN IS DOING I SUBMITED A COMPLAINT ON CONSUMER FORUM ON 5 MAY TILL NO NOW REPLY FROM THEM !!
              Aug 30, 2018
              Updated by mouligc
              consumer complaints indiaa, , see there is no response from KFC INDIA !! its about 5 months the issue .
              why the government gave permission to the company like KFC to sell there goods ! its a 1 one fraud company which dont give service to customers money and also so a reply to there complaints !! please kindly take a necessary action regarding the issue . im not asking for my self there are lot of people who are cheated by KFC ! see there are 844 complaints out of 18 is resolved see how the company treating Indian customers.

              thankyou
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                R
                Ritabrata Chaki
                from Visnagar, Gujarat
                May 5, 2018
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                kfc ahmedabad cg road

                Address: 380007

                The kfc in ahmadabad cg road is incompetent. They take hours for simple orders. They mess up the orders all the time and cut corners with the food. The rice bowl is not even half filled. The hot and crispy chickens are always undercooked and even raw sometimes. They have forgotten to deliver the cold drinks many times. They don't even send the ketchups and spoons most of the time. Please take necessary actions. I have had not one but 5 or...
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                O
                Oommen Vengal
                from Mandal, Gujarat
                May 4, 2018
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                Address: Bhopal, Madhya Pradesh

                I have ordered one popcorn medium chicken and i paid rs 110 and when i asked for bill they told machine problem. I told him to rectify it and give me bill and told him to give on table or i will collect it. At last when i was about to leave the restaurant i again asked for the bill.

                The manager was rude at me saying that you should have collected the bill its consumers duty to collect bill not our duty to give you bill.

                Venue - kfc bhopal db mall 3.5.2018

                Regards
                Oommen
                KFC India customer support has been notified about the posted complaint.
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                  U
                  Utpal Hazra
                  from Siliguri, West Bengal
                  May 3, 2018
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                  Address: Darjeeling, West Bengal, 0353

                  I want to inform that today 03.05.2018, I lost my mobile phone at your store at Matigara, siliguri but no cc tv are working there.
                  This is very sad to know that you are running a big store there but no cc tv are working . The store manager said to me that from last few weeks your cc tv are not working.
                  My request is that please look into this matter immediately and resolve that. I want a positive feedback frm your end. the mobile may be not a big issue but some big incident may happen any time.I also lunched a legal complain to my local police station regarding this matter.

                  Utpal Hazra
                  [protected]/[protected]
                  KFC India customer support has been notified about the posted complaint.
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                    S
                    sanjay kizhakayil
                    from Hyderabad, Telangana
                    May 2, 2018
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                    Address: Kannur, Kerala, 670671

                    Helo place is thalassery kfc district kannur. The ordered wings as well as other eatable product seems to be very salty. But first we had n t notice that, the n we had ordered pepsi, then also we noticed salty in pepsii too... I dont know what thesee fellows are using in these things.Another great thing is that washroom water is also so... Salty Then we are satisfied with our overall finding... Pls take neccessary steps to improve or stop these nuisances... We had complained there but i think they are taking it in very casual manner. We customers are no ###.
                    KFC India customer support has been notified about the posted complaint.
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                      S
                      Shanthan Nimmagadda
                      from Hyderabad, Telangana
                      May 2, 2018
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                      severe delay in the delivery and food is cold

                      Address: Hyderabad, Andhra Pradesh

                      I have ordered 12 boneless strips bucket today and the order number is 2111. After half an hour of ordering, store people called me and said there are no delivery boys available and it will take one hour time. But they took three hours to deliver and that too cold ones. Is this the way you deliver to the customers. Your service is pathetic. And the store people reaction when asked about the late for delivery is very. Please take the necessary...
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                      M
                      Mallikkarjun Bolem
                      from Hyderabad, Telangana
                      May 1, 2018
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                      Address: 500045
                      Website: online.kfc.co.in

                      My self mallikkarjun i have ordered kfc on wednesday (11 april 2018), due to delay i have called the store and cancelled the order and they haven't given any acknowledge msg also. It has been 2 weeks that my payment of 730.48 hasn't credited to my account. Unexpectedly i have lost the order number but my transactions done thru mobile number [protected]. The store which took the order address is ground floor, rk cineplex mall, road number 2, banjara hills, hyderabad, telangana 500034.
                      KFC India customer support has been notified about the posted complaint.
                      Myself sanjay order ref no [protected]
                      Dated 6 june 18 time 7.37 PM has still nit been delivered till 9.47 PM

                      If you cant provide service why do you take orders in lucknow
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                        S
                        Suki Yuki
                        from Chennai, Tamil Nadu
                        Apr 30, 2018
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                        I made an online payment of 2000/-. The money got deducted but order wasn't placed. I placed another order(2000/-) as I needed it for guests. however same thing happens. I called customer care to make a complaint. But no money has been refunded yet. Im talking about 4000/- here. So disappointed at lack of response.
                        First time I called they said, wait a few days you'll receive it. And then I called again and she said email us and we'll try to respond
                        KFC India customer support has been notified about the posted complaint.
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                          B
                          Babbi.cfg
                          from Ludhiana, Punjab
                          Apr 28, 2018
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                          Address: Chandigarh, Punjab, 160036

                          Today on 28 april.. I came to kfc at sector 34 chandigarh. It was 10:50. I waited 10 minutes and then go to the counter for my order. But they said please wait for more 15 minutes. And it was already 11:03.. I came from 5 km away for your food and you disappointed me there... Now i am going to switch to mcdonald's. I am disappointed with this... Be adament on you words..
                          KFC India customer support has been notified about the posted complaint.
                          Dear team,

                          I visited today in kfc elante mall Chandigarh where they charged higher for 12 pc hot wings as compared to other stores, please find the bills attached
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                            J
                            Jätt Röyal
                            from Gurgaon, Haryana
                            Apr 26, 2018
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                            Address: Ambala, Haryana
                            Website: KFC food india

                            Dear kfc head
                            Yesterday i visited kfc branch in ambala jaggi petrolpump.. They are not accept payment via credit card or another via digital payment.. It is not a good thing.. Please correct this wrong thing. I will be complaint in consumer court. I am working in bank and also installed swipe machine. I check their, there is no issue in machine and network is ok..
                            KFC India customer support has been notified about the posted complaint.
                            I have ordered a combo pack on 27th April 2018. Payment was done through KFC website. Payment went successful. But order was not placed. Details of transaction is in attached screenshot. Please do the needful.
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                              Arvindan Pillai
                              from Chennai, Tamil Nadu
                              Apr 25, 2018
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                              Address: Chennai, Tamil Nadu, 600092

                              Not received 10pc chkn in wednesday special and saice and straw takeaway fully disappointed from kfc koyambedu pls look after this [protected] i m shocked aftet going home pls help me unable to connect to the branch pls help me i have ordered and waited for 30 mins pls help me i have ordered for 1850 rs all in vain pls help me i m very frustrated pls resolve me
                              KFC India customer support has been notified about the posted complaint.
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                                Nisha Christy
                                from Coimbatore, Tamil Nadu
                                Apr 25, 2018
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                                Address: 628002

                                I purchase food in kfc restaurant in cunningham road kfc yum restaurants yesterday. I participate kfc feed back survey and had discount code : 78555. Again i purchase garuda mall kfc ur staff abhishek u go to discount code and discounted to cunningham road kfc restaurant. This discount code apply all over india i know. Ur kfc staff abhishek is not suitable for costemer. Thank you
                                KFC India customer support has been notified about the posted complaint.
                                Dear sir

                                Today i purchased 5 in 1 meal box from swiggy and bill no is [protected] dated[protected]
                                The bun and chicken used in burger is not fresh old stock as a result i ate the whole stuff if something happens to my health i will complaint to FDA.
                                When pepsi one full bottle is available for 35 rs. Ifsc is charging more than that amount for just a cup of pepsi.

                                This is very unfair.They are looting.
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                                  bhagyashree patel
                                  from Bengaluru, Karnataka
                                  Apr 25, 2018
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                                  Address: 560076
                                  Website: [email protected]

                                  I made a successful payment of rs.236.46 to kfc on 17th april but i didn't get an order id. The order was not placed and i would like a refund because you guys took the money but didn't deliver anything.

                                  This is the message i got —
                                  You just made a successful payment of rs. 236.46 at billdeskfood1
                                  For future reference, your order id is npt[protected].
                                  Thanks,
                                  Paytm team

                                  For your reference and faster resolution also sent screenshots of the conversation between me and paytm and message i got of successful payment from paytm. I have complained several times but you didn't do anything.
                                  KFC India customer support has been notified about the posted complaint.
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                                    Anand Vijayvargiya
                                    from Valsad, Gujarat
                                    Apr 25, 2018
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                                    Address: 382443
                                    Website: kfc

                                    Sir i was other paymnt in paytm tht time by mistake slected kfc voucher. Its unusful for me because i m pure vag.
                                    I was complin in paytm for cancel my order n refund me i[censored]h cancl my ordr than paytm refund me. If this product usefull for me thn me not cancl my ourdr but i m pure vag so not useful it's west for me
                                    [protected]@gmail.com
                                    KFC India customer support has been notified about the posted complaint.
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