KFC India Complaints & Reviews

Hi
Today 04/10/17 me and my friend visit to faridabad kfc sector 12 and we are waiting for our chinese clients cause we have lunch and meeting planning so they get late for one hour but in mean time ur manager mr. Manish came and said very roughly this is not your meeting place if you want sit so order now or leave.
So i just want to know this is the respect which kfc give to his customer after his bad behave we didn’t fight...

Date of incident-1st oct 2017
Yesterday (1st oct 2017) i purchased a bucket of (5 pcs) hot and crispy chicken from devyani international ltd. Yatri niwas, ground floor, howrah satation, howrah, west bengal. Ph no.[protected]
Gstin no.19aabcd5534a1z2. Inv no 36817g46081 ord no 36817g46295 date 10/01/2017.
Description:it was a parcel order and while consuming at home found a hard flat circular substance (5 mm dia. Approx)....

Today in this evening we have booked one order from madhusudan nagar, bhubaneswar, odisha 751001. The order flows to automatically to kfc at pal height bhubaneswar. But that kfc fails to delivery the product on plea that this area does not come under their jurisdiction. So why in every order that kfc is mentioned as nearest booked which is failing to delivery....

On 19.09.2017 i had placed an online order in kfc of rs 554.60 but due to rain they had cancelled the order and its more that 2 weeks and still they had not refunded the amount i. E 554.60 which is deducted from our account. Also we had called them many time but the response from customer care and store is very venerable as they are not having any details regarding the refund.
Request please look into this matter and make them to refund...

Dear sir

I am inform to you today 30/9/17 came your kfc udaipur city (Legs city mall) i ordered one hot wings, hot n crispy and one coke when i got my items all i see that a one insect is there inside the hot wings and u asked her kfc staff he said that it is a part of bone but i know very well it's not a part of bone then i said give me some samples but i see that see what is this so he threw the insect and said that it's...

Hi,
I just made a transaction at kfc outlet, hsr layout, banglore, karnataka, 560102. I had a wallet balance of around 100rs in phonepe app (I don't remember correctly). The bill amount was 264 rs. The phonepe app asked me to pay 153rs through upi. I paid using my sbi bank account through phonepe and the transaction was successful and the money was deducted (153rs from bank and remaining from wallet) from the bank and from my phonepe...

I had swiped my card in kfc, phoenix mall, mumbai for a payment of rs.634 but they wrongly entered and took the amount of rs.6340 from my s/b account on[protected].

I asked them to refund the payment but they said that we made a void sale receipt, so that amount will be transferred to our account automatically within 2-3 working days. Till today the amount is not refunded to my account. How many days it will take to refund...

Hi, i have visited to kfc (Cp, new delhi) yesterday with my mom & younger sister. When we were having our meal, i come to know that my bag was stolen (Items in bag :- ₹17000, 1 gold ring, 2 gold ear ring, 1 sony xperia z). When i asked kfc manager (Tarun) for cctv footage, he compeletly neglected my request first but after involment of delhi police he got agreed, however how shame to know that kfc have all footage except during the hour...

Hi, i visited your kfc store in phoenix market city mall, viman nagar, pune on 9/15 to place an order and while doing that i told the attendant that i have a rs 100 voucher of kfc which i would like to redeem. They simply denied it..

It was so time wasting and unacceptable that why did kfc deny my 1000 voucher. This voucher has been given to me in sept 17 by my bank as a valuable customer as their premier customer.
br...

Yesterday 22/09 i placed order through ph [protected] and they said order will be delivered within 45 mins. When the order was not delivered even after 45 mins i called and they told its out for delivered. I waited again but still it has not been delivered even though the store is hardly 500 mtrs from my place and i am regular home-delivery customer for them.. I was so frustrated that i though its no point in calling them.. They don't understand......

Food. Ordered hot wings combo. Encountered unhygienic situation. The lady who getting my fries didn't wear any gloves literally touched them. When i told counter lady to replace them she gave me angry look and throw them in dusbin in angry manner. When complain to manager he kept saying sorry i'll talk to them bla bla. And it's not enough the same lady kept giving other customers fries without gloves. This happen while i was talking to manager....

I had placed an order for 18 pieces of chicken bucket @ 499 after tax it was 565 on may 11 bangalore. I was placing the order the amount got debited from my account but the page logged out suddenly. After sometime as i didn't receive any confirmation i called up the store, they said order is not placed and amount will be debited within 14 days. Its been 4 months that i keep calling cust care they tell they ll give a call back and you will...

One day offer of chicken hot and crispy i called in after ma'am we don't deliver in your area then i called in the evening changed my address to delivery area then ma'am we are out of stock ridiculous you guys are known for only chicken and you are out of stock of that only and then you publicise the offer that finger licking good atleast provide and have the stock before giving and add and promoting highly inefficient restaurants...

Had bought kfc from the outlet spot 18 building, shivar chowk, rahatni, pimpri chinchwad, pune, maharashtra 411017.
The hot and crispy chicken i got was grey colored at some parts. Chicken strips were so thin as if they have been torn in two to increase quantity as they sell it by numbers. I ordered take away for triple treat which cost me around 589 rupee and got stale chickens. Pics attached....

Hi, this is monami and i am a customer of kfc. Today i placed an order from the kfc branch at anupam pvr, saket at 13:38 pm. The order was online paid. However, i didn't receive any confirmation call from the branch. So, i decided to call these guys after 10 mins regarding my order. The person who picked up confirmed that my order was placed and that it would be delivered to me by 14:10 pm and i was okay. But now it has been 2 hrs already,...

This is nagesh mahindrakar from india, pune. I have been invited to taste the food for your today's newly one of the store in pune, senapati bapat marg. I had took rice bowl with spoon and given spoon was in pathetic quality and it broke into pieces and few particle gone into stomach accidentally. I had started vomiting post finished my food. This is serious concern about quality and control. Store manager had accepted that even before visiting...

The main issue is miss. Lavanya who is cashier had a rude behaviour to me
Its not at all a miss understanding, everything happened there is due to her negligence
I explain u in detail after reaching to ordering section i informed them that i am having nearbuy coupon lavanya's co worker called her to attend her duty by taking my order but do u know what she's doing? She asked the person eating food are you having mobile with...

On 27th aug 2017, i had ordered a kfc 5 in one zinger box, after commitment of food delivery in 40 minutes on the website, kfc 3b2 mohali delivered the order late after 1 and a half hour at 9.30pm. The order was placed at 20.08.

Here are the details

Order reference #: 3953382

Mr. Narinder singh staff of kfc 3b2 mohali came late after nearly 50 minutes of the desired time of delivery and started...

I ordered through zomato on[protected] at 8.30 pm and the time mentioned was 45 minutes. My food was not delivered. I visited kfc powai last month for a take away. The food was soggy, pushed down to my face by angry sales person saying that is the best i can expect to have. I never get delivery in time. I will never ever take food from kfc again. Worst supplier. You guys should go away from india....

I have taken chicken from kfc chembur (K star mall) branch, and this was my first experience with kfc but i am too disappointed with service and food which i took that chicken was sticking and not fresh i have picture as well so would return back my money and off course that is my first and last experience i never come back or suggest your company.....