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KFC India Complaints & Reviews

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Last updated May 15, 2024
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KFC India reviews & complaints page 106

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B
Bindiya Revankar
from Pune, Maharashtra
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not money refunded

Address:North Goa, Goa

Kfc india — refund of money

I tried to give online order on 11/07/2016 (Tuseday) through my this account. Due to some problem, order was not placed but money (Rs. 387/- only) had been debited from my hdc account (Used hdfc debit card, older reference# 3651764 till date i did not get my money back as order was cancelled automatically. Please help me out from this situation and refund me my amount....
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J
jaiganeshrohin
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Pathetic and horrible service

Address:Chennai, Tamil Nadu, 600100
Website:www.kfc.co.in

I made a purchase at kfc, keelkattalai branch on july 9th, sunday at 11.30 am, we made the payment of rs.308 via paytm (Order id: 2913d971 / transaction id: [protected]) and the amount was debited from my paytm wallet and paytm confirmed me that the transaction was successful, but kfc kept on saying me that they have not received the amount, we paid additional rs.308 via hdfc credit card and got the items and we left home.

We...
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N
nija george
from Perumbavoor, Kerala
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Refund problem

Address:Ernakulam, Kerala
Website:Kfc.co.in

I have ordered KFC online but they said they don't have delivery on that regions so they cancelled the order and I lost 522 rupees.Its not yet credited in my account. I thought KFC is reputed organisation. Why you people cheating your customers. Please refund my money my order I'd 3568939....
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M
monika498400
from Delhi, Delhi
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5 pc hot and crispy @ 299

Address:Ghaziabad, Uttar Pradesh, 201016
Website:online.kfc.co.in

I have ordered 5 pc hot and crispy chicken @ 299 from crossing republik ghaziabad KFC Store
Date : 03 jul 2017
What they given me combination of 5 pc in which 2 pc is chicken wings
I asked the manager why 2 pc wings in 5 pc in hot and crispy, he said we serve 2 pc wing in this bucket.

My query is if this is a bucket @299 then what is the difference in other 15 pc wing bucket, I fely cheated
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O
Ojas Kapoor
from Noida, Uttar Pradesh
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Poor service,pathetic quality

Address:New Delhi, Delhi, 110075
Website:m.kfc.co.in

I visited the KFC city centre sec 12 Dwarka New Delhi ..my invoice no is TI[protected]..firstly the service provided by your employee Mr Aakash was not good as he misguided us about the pieces in the box of Chk N Share and his behaviour towards us was not as good as it should be with their customer..the order took almost more than half an hour to get ready and then the packing was not good as the box was not properly covered and there were...
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A
Aastha Dass
from New Delhi, Delhi
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Product not delivered on time

Address:110024
Website:KFC

I ordered my meal at 9:30 and didn't recieved my order after that on 1st July 2017. I even called the Kfc delivery centre in Lajpat Nagar 2 thrice and complained them about my order but no action was taken against it. I have a very bad experience from KFC Lajpat Nagar 2. I am a loyal customer of KFC and after such appaling experience I would never order further. Also my Rs 240/- were deducted for the meal I ordered and I want them to be reimbursed...
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S
Senthil Sundaram
from Bengaluru, Karnataka
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KFC popcorn chicken

Address:560066
Website:KFC restaurant

I bought large popcorn chicken from KFC situated in InOrbit mall whitefield Bangalore. The compliant is that they regularly give less quantity than the container, it is only 3/4 of the container. I notices This after I came back from the restaurant but tried to give complaint to KFC customer care but they said they take compliant only for home deliver issues. This is not the first time, all the KFC franchises are doing this cheap selling....
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S
sudipti s nirupam
from Noida, Uttar Pradesh
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Incorrect billing by kfc scindia house, order no 2494, dated 28 june 2017

Address:New Delhi, Delhi, 110001
Website:www.kfc.co.in

Dear sir i'm very sorry to inform that my credit card was charged rs.773 instead of a invoice of rs.733 made on date 28 june, 2017 at kfc sapprire foods india private ltd, 6&7 scindia house, cp new delhi-110001. The chk number is 2494 date: 28/6/2017, staff: 1014 (Aashish).
The invoice as attached shows an amount of rs.733 but my credit card was charged for rs. 773
I request you to look into the matter urgently and refund...
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R
Rumela Roy
from Kolkata, West Bengal
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KFC New Market Kolkata-rude behaviour of the employee

Address:Kolkata, West Bengal
Website:www.consumercomplaints.in/new_complaint

I am a regular consumer of KFC. Never faced such kind of behaviour in any outlet. Went to buy KFC bucket on 24th June 2017, at new market outlet Kolkata, and asked the employee about the 299 offer, though the adds are showing on TV, but not served, so as I asked him 2 times about that, he behaved so rudely which was not expected. The situation taken care by the in charge over there. Kindly train the employees properly to behave.
And...
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G
Ginse
from Varanasi, Uttar Pradesh
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Product size and weight

Address:New Delhi, Delhi, 110060

Hi
Myself Ginse Thomas as a regular customer of KFC Patel Nagar and Kirti Nagar delhi
Yesterday I bought 10 pieces of boneless strips from KFC Patel Nagar and it was a take away order and it costs me ₹ 299 + tax
The total amount was ₹360.
Please let me know the size and weight should I get for this price.
And pleas go through the photos which I uploaded with this complaint. I got 2-3 pieces with size...
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A
arunpri
from Delhi, Delhi
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Super six wednesday combo offer

Address:New Delhi, Delhi, 110002
Website:online.kfc.co.in

Hi, i ordered this product on 21 june 2017 at 11.33 am through swiggy from kfc 6 & 7 sciindia house cannaught palace new delhi. The product quality is in very poor quality and quantity is not as promised i. E 18, (We got 12 pcs)
The chckn pcs is smelling very bad and found some fungus likeit is 2-3 days old. When we contact kfc cp store mr. Ashish (Shift store manager) he refused to accept our complaint and denied his responsibility...
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K
Karan Sanger
from Bengaluru, Karnataka
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Order denied delivery and refund not received even after 20 days

Address:560102
Website:online.kfc.co.in

I placed an order with kfc on 31-05-17 order reference number #3393480 which was not delivered due to store denying delivery and i was told that the amount that i paid online will be refunded in 14 days, i still haven't received my money and it has been 20 days. It has been a terrible experience with first store denying delivery and store people being rude and now me still waiting for my money to be refunded. Tried contacting the call center...
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G
Gilju George
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Complaints against kfc lulu mall kochi

Address:Ernakulam, Kerala, 682 033

Yesterday 17.06.2017, time 22.24 bill no.56240 / chk 3336
I am coming with my kid and order the items for her.in the time of billing (After i pay the cash) the billing person said that it will take 15 minutes to fulfill the order.

Order things:-;
2 piece chicken
1 mojito
1 frooti
I wait for 20 minutes in kfc. Then i go to counter and ask the things is ready. He said that required to wait for...
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R
Ranbir1256
from Mumbai, Maharashtra
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Gift voucher

Address:560068
Website:online.kfc.co.in

I was trying to purchase a gift voucher of 250 from kfc android mobile application.
I have paid rs.250 fro paytm (Paytm wallet txn id : [protected])
My amount has been deducted but i didn't receive any voucher.
Billdesknut order : jpt[protected].

Billdesk reply :
Dear customer,

Thank you for writing to payment gateway support.

This is with reference to your e-mail...
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U
Udit Thakkar
from Delhi, Delhi
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Hate it

Address:East Delhi, Delhi
Website:Consumer complaint

I m a regular cosumer for kfc genrally i used to home delivery and every time they give chilli sauce and tomato sauce ad now they give me only tomato sauce which i doesn't eat and when i call them they doesn't pickup the call when the pickup the call they say we dont have any person to deliver to your door step an just by that i dont eat chicken on that day and throw it away. I need a best solution for this i want that 6's again with chilli...
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A
Ankush Mourya
from Mumbai, Maharashtra
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Beverage taxes

Address:400064
Website:Ns

Hi team, i purchased two beverage worth in total Rs 158, and was charged extra taxes worth Rs38 which is approx 24 percnt for a vat and other cess charges. As per IT dept of india revised charges on beverages shpuld only be 6% on the total bill and the manager at th kfc inorbit mall malad west mumbai told me the systems are not updated.I need a firm answer to this otherwise i am taking this casento consumer forum and let them see. I have...
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T
Tanya kurup
from Noida, Uttar Pradesh
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Not received online order, money deducted

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:m.kfc.co.in

This is my first experience with KFC online order

I had ordered 6 kfc hot crispy spicy chicken bucket, order amount 576 including tax amount of 90 and delivery amount of 30, pls can you send me the order or refund my amount back.
I am attaching screen shot of amount deducted from my ICICI account

I live at sec 74 super tech Capetown, CB2-306. Phone number is :[protected]

Tried to contact...
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J
Jaanika Prillog
from Kolkata, West Bengal
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Order reference #: 3416374 date: 04-06-2017 16:49

Address:Kolkata, West Bengal, 700156
Website:online.kfc.co.in/Payment/ProcessCallback2#complete

I have placed an order online at 16.49. At 18.12 i received a call from [protected] that the order will take another 30 minutes which was not an option and i communicated that over the phone very clearly.
I requested my order to be cancelled and the money refunded. As i never received the order, i request the amount to be credited back to my account....
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R
Roshan M Haridas
from Bengaluru, Karnataka
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Refund issue on pickup

Address:Bangalore, Karnataka, 560029

Order for pickup on 20th may but due to store location issue order was cancelled by store manager
I havent received my refund yet
Order reference 3319601
Date 20th may 2017 time 5 30 pm

Store location: whitefield forum mall

When i contacted ur customer care they told me it will take 4days
But still i haven't received my refund.

Could you kindly help me on the same...
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S
Sharon Sofia
from Hyderabad, Telangana
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Order reference #: 3168401 date: 28-04-2017 18:38

Address:500034
Website:Hyderabad

Hi,

This order has been cancelled immediately through call centre executive but we haven't receive cash back, I've called your customer care for 3times as they asked me to wait until 19th of this month we did it, please stop testing patience and let me know the status by wen it will get return I am not going to wait anymore!!

Regards,
Sharon...
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