KFC India Complaints & Reviews

I take order of chizza and chick strips at 20:17 and take order at home and eat so called order that was poor in quality. I tell everyone to not go KFC to take snacks from KFC and also share post on social sites .

Hello kfc,

Last friday, 12th aug, i ordered some items from online where it was clearly stated that "your order has been successfully placed". It was a paid order and i have my bank statement clearly stating the deduction for kfc online.
After placing the order, i waited for 30-45 mins but still no sms or no e-mail came in. Then i dialed in the number of the store stated in the attachment and they clearly said that they did not received any order from the mobile no. And there are no order with no. # 1917847.
Since i has no option, i again placed a phone order to the same store and that got delivered in due time.
I have not received any further communication after that. Please process the refund of rs 821 to the same mode of payment asap.
Also, kindly check your website why this has happened and these things are really pathetic. If you cant take online order, you should not accept any payment as well or you should give a pop up to the customers.
I want a quick and favorable reply.

Thanks,
Rituparna mitra
+91 [protected]
+91 [protected]

I have ordered the crispy veg burger but they have given me non veg burger and i am pure vegetarian. I had a bite and it was a the worst experience of my life to have non veg due to the mistake of the some individual on your store.

I am highly disappointed and that was my last visit at kfc, from now onwards i will not visit any kfc outlet also i will suggest my near ones to not go on kfc because you people are a big cheater. U played with the values of the customer. It is a negligence at your store and i will regret my decision to buy products from your outlet

I bought grilled chicken from kfc at shalimar indira nagar lucknow . It was full of blood and oil . The staff tried to manage by saying its marinate. He was very rude and disrespectful. There was no manager in the store. I think KFC is getting deteriorated .. Poor service extremely pathetic brand

I have placed an order from cannaught place delhi on 15 august 2016 at 9 10 pm i didnt recived the order, again i placed a query and they re placed the order at 10 10 pm and still not delivered till 11pm. T i queried for the order and they said they have no data. This is happening to me for the second time in one week. This is so pathetic thing and gonna write a wrriten complaint for sure.

I visited kfc outlet at phoenix mall yesterday i.e. on 14 aug 16. the kind of behaviour and services rendered was extremely bad. i have the following complaints.
1. i was made to wait for billing and the person continued to talk to his fellow. despite asking him to take my order, he continued to talk and behaved rudely.
2. i was asked to bring in change and was told to leave if i dont have change. i finally had to make payment through card.
3. the burgers served were cold. i had to request them to atleast serve hot burgers.
4. when i asked for water for my kid, i was told that i should carry water from home.
i think my bill number is 29656. chk 9178 dated 14 aug 16 time 04:47 pm
if this is the kind of behaviour i get then i dont think i should be visiting kfc ever again.

I went to KFC jalandhar which is situated on national highway and asked them to accept sodexo coupons and they refuse to accept it.
In the sodexo merchant list KFC is clearly listed then how can they refuse to accept it.
They also behave very rudely so I would like if you can take certain action against them.

Hi,
I have recently ordered
(Dear Sainath,
We are writing to confirm your order with our Mumbai - Powai location.
Your order no. is[protected]placed on[protected]:01:58)
Delivery time is[protected]:35:00 approximately)

Firstly I have got the delivery late and the most pathetic thing is the condition of eatables at the time of delivery. There was some leakage of Gravy and entire chicken was dipped in it. And chicken was out of flavour and smelling odd. Worst part is that all the boxes and buckets were soaked in the gravy and were in Pathetic condition to touch. And chicken was really tasting bad and smelling foul. Being an ardent fan and user of KFC this kind of experience was least expected. Kindly look into it as a consumer I feel sad as it is my favourite brand.
Note: I've ordered lunch for my colleagues today and faced this (worst situation ever) Please look into it.

Date 09/8/16 2:00pm
Order no 3574 of kfc pacific mall delhi.
Ordered chicken rice bowl but received only rice bowl without chicken.
Ordered thigh pieces for 2pc hc but received rib pieces for both.
On top of it delivery person didn't have change so had to pay him extra as well.
We are paying so much for the taxes (Service tax for delivery as well). With that kfc does not remain cheap anymore.
After all that at-least provide what we pay for.
We are a daily customer of kfc and this is not the first incomplete order.
Please improve your services.

I am arghya das mob-[protected], i have ordered from kfc bhawanipore today and repetitively i have got two orders wrongly delivered, for this reason we have got embarrassing moment in front of our guests, this is very very pathetic.service is too poor.
Oreder no. [protected]

I ordred a 5in1 zinger meal box today 07/08/16 at k. f. c (devyani international ltd.)
Counter no.12 terminal 1d, domestic airport, new delhi, order no. ([protected]) staff (38636) i told her when i orderd that i want diet coke/pepsi after i got reguler pepsi i said i want diet one she told me, they dont have. if you dont have any pro. why you didn't say before ordered, i spend 261 rupees and its worthless. i left my cold drink there. and i decided i never go kfc again.

I am a very much fan of KFC Zinger meal, and usually I will be taking up the meal across different KFC stores. Since recently I have been settled up nearby Porur (Chennai). And as I don’t have any option I had started visiting Porur (Chennai) outlet regularly which is the only outlet available nearby my residing place. Starting from the very much of my first experience in that branch doesn’t gone good. On the first time of the visit itself they had taken me up to 30 minutes to deliver a zinger meal order, as it was not a peak time too and there are only a minimal amount of people waiting for their order itself. Likewise I had lot of bitter experience over that branch for various things. As it was the only available KFC outlet nearby my place. As I don’t have any option and I had tolerated everything and taken up the food, Not for the sake of worst staff behaviour just for the KFC taste.

As it’s going on, yesterday I had been totally frustrated with the services in the outlet.

Yesterday (06/08/2016) usually I went over Porur (Chennai) outlet around 10:30 PM. While entering the branch I can able to see lots of flies, Insects roaming inside the store. By neglecting that, I placed my regular order of zinger meal and waited for about 45 minutes. The store keeper called me up for delivery and I can see that the order made ready for take away. While it was clearly billed up for dine in and this is not about happening first time for me. It’s about second time.

As I got frustrated and I called up the floor incharge to cancel up the bill by demanding to return the funds which I had paid. After a long conversation I got my funds back and left the outlet. To show you how the outlet are been maintained. I had taken up few pics of the inside dining area. Please go through the pics. You can able to see lots o[censored]sed plates and cups in the table which is not cleared even after the customer left before long time ago. Also you will find pics of the floor which is not maintained hygienically.
I am just sharing all of this to you to show up that delivered food in Porur (Chennai) outlet is not worth for the money. Which I had felt yesterday.

Porur Branch Address:
No:1/445 Gnd Floor, Mount Poonamalle Road, Porur, Chennai-600116

Dear sir/mam, i've using mobile no. [protected] since last 9years almost. since last 15 days i am getting several calls treating/considering me as a kfc representative, referring address of imt manesar (gurgaon). they are confirmed me that they got this number from google after searching 'kfc imt manesar'.

It has been creating mental stress to me as well as consuming my time also.
Please resolve this issue asap.

Regards
Chandan kumar
[protected]

I have being visiting kfc many times. But whenever i hope to take a parcel am never satisfied. The stuff the serve in a takeaway pack is disgusting. Recently i bought chizza bites form kfc msm mall, pune, maharashtra. They served those chicken finger strips along with the toppings of chizza. Same has happened with the snacker and chicken rocking too, they put boneless wings pieces into the burger. This thing is disgusting.

Ordered food at quest mall kfc for an amount of rs. 598/- on 30/07/2016. After 25 mins they said that they will not be able to deliver in next 30 mins. Asked them to cancel my order since it was too late for delivery. They never said the same during delivery that it will take more than an hour.
Also attitude of the customer care representative was very worse. Seems that they do not know how to behave with the customer.
Very worst delivery. Worst attitude of the person.

I had ordered online 5 in 1 Zinger box (quantity 3), the auto-generated bill was RS. 90.74 but the KFC store refused to give the order. The order was cancelled by the KFC store without my confirmation. Please find the below details:

KFC Store : Bengaluru - Basveshwar location.

Your order no. is[protected]placed on[protected]:07:05)

I request you to take appropriate action against the KFC store.

I tried to order some food online on 23 July 2016 of INR1, 466. On the payment page I selected Credit Card and made the payment, using my Axis Bank Credit Card; payment was done but the order showed an Error. Paid again using my ICICI credit card, again my amount got paid, but another error. I checked my statements just to find that they have received their payments, but they didnt provide me with my order. I want the 2 refunds.

My order number :8066 kfc thoraipakam chennai.. The kfc delivery boys usually ask to com to the landmark which they tell instead of which we tell. The delivery boy asked to come to main road and he was just n sumother place and aftr many calls he cem with loud voice shouting as he dint find address properly and shouting at customers for not describing the address. Don't kw how to treat customers nvr order from kfc

I have ordered two cheeza bites on 23.07.16 at kfc, dt city centre, gurgaon, tin no - [protected] for take away at 7:00 pm.
When we reach home and open the box - cheeza bite pieces were in broken condition and even there was not a single full piece of cheeza in any of the box.

Being a regular customer of kfc, i was surprised how kfc has started to cheat their customer.

We can not check quanitry of product in each and every packing. It seems that kfc is just taking the money and giving leftovers in the take away. As in ncr for a person it will be difficult to come back and argue with them.

I will suggest to all that either do not buy cheeza or else check it than and there.

Hi,

I have order online for kfc paneer zinger burgers and paid through credit card online.. It provide me time to be delivered at 1.36 pm. At 1.32 i recieved a call that paneer zinger is not availble. And we cannot provide you the refund and also not able to provide you paneer zinger. This is totally a fraud case and gundagardi... I want compensation for the same. This is very bad imperssion of the kfc company.. If you cannot have the product then you should mentioned while ordering online...
Vikas uppal
[protected]