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KFC India Complaints & Reviews

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Last updated May 13, 2024
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KFC India reviews & complaints page 123

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V
vpcare
from Noida, Uttar Pradesh
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Delay in delivery and supplying false information

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Kfc lied about the time taken for deliver kept promising to deliver in the next 10 min . Took 1.5 hrs to deliver . Supplied false information sent an sms that your food was delivered when it was not . Order finally came at 11.15 pm .
Date of order 19 Feb 2016
Time of order 9 30 pm...
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S
saritha babu
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Order taken product not delivered

Address:641046

I received a message on my mobile about KFC offer and i spoke to [protected] and lady with a pleasant voice answered my call. i told her i am calling from coimbatore i gave her my address. she took my order . I spoke to her from my office landline [protected] approx abt 4 pm yesterday. i informed her ineed the delivery at 8.30, since i had a meeting. she confirmed my bill amount is 450RS .

at 8.30 I MADE SEVERAL CALLS to check...
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S
shaik001
from Chennai, Tamil Nadu
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Money deducted but order was cancelled also not yet received money

Address:Bangalore, Karnataka, 560100
Website:www.kfc.co.in

I have ordered for a Delivery in KFC and they have rejected the order as the place of delivery is far away from the KFC outlet. But, I have not received the refund yet.

order no. is[protected]placed on[protected]:13:24)

The KFC guy who called me regarding the cancelled order has mentioned that the refund will happen only after 15 days. But, I have not received SMS or email as order cancelled or status...
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S
Shubhajit Roy
from Angamali, Kerala
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Service tax

Address:Kolkata, West Bengal, 700056

KFCs in Kolkata charging 15% Service tax and their packing for take way is very poor...Last time my large drink wasted due to the island they are charging extra Rs 20/- torn away on the road suddenly....
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A
arti13
from Bengaluru, Karnataka
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Excess money charged

Address:Jammu, Jammu and Kashmir, 180001
Website:kfc bari brahmana

Got 5 pototo krisper packed from your branch at Bari Brahmna, Jammu via invoice no. [protected] ord no. [protected] dated 07/02/16. They charged excess money for extra cheese I.e. Rs.75/- + taxes.

But when I opened the packing at home, there was no extra cheese in it thereby charging excess money. This type of carelessness is not expected from you. It is not possible for us to go back and get our money back as we stay at a...
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kannan.kiruba.88
from Bengaluru, Karnataka
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Money deducted but order was cancelled

Address:560036
Website:delivery.kfc.co.in/kfcindia/web

I have ordered for a Delivery in KFC and they have rejected the order as the place of delivery is far away from the KFC outlet. But, I have not received the refund yet.

Order reference: [protected]
Date:[protected]:55:00

The KFC guy who called me regarding the cancelled order has mentioned that the refund will happen only after 15 days. But, I have not received SMS or email as order cancelled or status...
+1 photos
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A
Abhiraj Rao
from Khopoli, Maharashtra
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Plastic strip found in krushers cup

Address:Mumbai City, Maharashtra, 400101
Website:www.kfc.co.in

Regarding home delivery from KFC Growel's 101 Mall, Kandivali (East)
Date: 6th February, 2016 @ 22:08
Order No.:[protected]

The order (which was 20 min late) was for Brownie Blast krusher, instead the delivery guy said that they only had Choco Lash, the unavailability of which wasn't informed by phone, email, or any other means.
Upon finishing the krusher, I noticed a thin strip of plastic moving along...
+2 photos
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Chandrani Mitra
from Patrasaer, West Bengal
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Make customer wait so long and do not clear pending item

Address:Kolkata, West Bengal, 700102

We have been at dlf1 kfc center rajarhat kolkatai. This has become a normal habit that people here do not clear ant pending item for customer. They keep customer always waiting and do not even check until customer comes over the desk and shout for their pending items...
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Vikas Mallick
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

70 minutes for delivery

Address:400064
Website:consumercomplaints.in

Hi - I ordered food at KFC (Hi, your Order No 5648 of amount Rs.502 has been dispatched and will be delivered shortly. KFC Delivery) and I got this message at 1607Hrs - Now as I am writing it is already 1712Hrs - My only question is why are you fooling the customers by saying 30minutes - And if it did take that much time why wasnt the same conveyed to me - I would have not ordered - Your call centre says that the store manager will call -...
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H
Hassan kungle
from Gurgaon, Haryana
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3 shop get closed

Address:Thane, Maharashtra, 421301
Website:shaata

3 shop get closed in maharashtra near my area 1st kalyan metro mall 2nd ulhasnagar near gol maidaan 3rd NH3 highway shapur i just wat to know why these shops are getting closed i think pls reply...
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kasim mirza
from Delhi, Delhi
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Beverage

Address:110051

Today I had visit in kfc restaurant edm mall kushambi I m asking ur shift manager depender do u have lime soda beverage he said rigth now out of stock.. ohhh
plz for good sake
Its not lalla shop guys ur manager not deserve this potison......
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S
shoheb.shaikh
from Mumbai, Maharashtra
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Wrong commitment. Pathetic service.

Address:Mumbai City, Maharashtra, 400050

Hi,

I am keeping it in front of your notice, becoz m very much annoyed with the service which i have received yesterday in your store ( Bandra Linking Road, ), when i asked your staff to get me the chicken bucket then he refused to give me, he said today you wont get that, you will have to take mil, you wont get off on single bucket & bucket offer is only for Home Delivery so i agreed & bought mil & bought it,
But...
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D
DocDoc
from Bengaluru, Karnataka
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Food poisoning Food poisoning

Address:Udupi, Karnataka, 576104

My wife was food poisoned by the so called famous KFC. I grew up in abu dhabi, where i consider KFC food of gods, the smell the taste mesmerising. Welcome to india, where the KFC taste like ****, where kfc is nothing but just another fried chicken. Why do they even bother calling it kfc without the orginal kfc. I'm surprised kfc franchise being sold to such people who can't keep up with the standard of abroad kfcs.
It all...
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S
Syamkalyan
from Mumbai, Maharashtra
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Guntur kfc staff

Address:Guntur, Andhra Pradesh, 522001
Website:Kfc india

Dear sir, Guntur staff are making FOOLS by taking our mobiles and SAYING YOU WILL GET 10% dis by small survey.after you exit show slip to counter.And they themself doing servey and written some no on slip and that ideate said next time when you visit come with silp we will give10%.How they treated us fools bleady for thisshould keep your slip....
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swapna307
from Bengaluru, Karnataka
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Product quality at kfc hsr layout bangalore

Address:Bangalore, Karnataka, 560102
Website:WWW.KFC.in

Hi, This is regarding the depleting food quality at the KFC, HSR layout branch at Bangalore. I recently ordered a rocking burger and chizza. The burger bun was quite stale.. The chizza hardly had any cheese or vegetables on it.. Seemed totally different from the ones advertised. Was told by my friends that it was good at other outlets. The service was bad too....
+1 photos
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D
Doha Wani
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Food poisoning

Address:190010
Website:www.kfc.co.in

What a rubbish service kfc has got in karol bagh my husband had gone food poisoning day before yesterday he was not in a condition to speak a single word, he had been immediately shifted to srinagar now I need full info of chicken quality that day I'm not going to leave u at any cost...
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Address:600100
Website:delivery.kfc.co.in/kfcindia/web

Hi, I had ordered KFC Food for delivery in online yesterday[protected]:13). It is supposed to reach me at least by 20.45. But till 21.30 the order did not reach me and I din't get any calls/messages from KFC regarding the late delivery. Even I tried calling the customer care. They had given me the store phone number but that too din't help me in anyway. They(store) picked my phone and immediately cut my call and it happened 3-4 times....
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F
Farhan Khan Photography
from Jabalpur, Madhya Pradesh
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Food quality and hygiene

Address:Jabalpur, Madhya Pradesh, 482008
Website:kfc.co.in

I'm farhan and i'm a regular costumer of KFC. while having a chicken zinger today the chicken was too hard to eat after checking it out i found a bottle cap in between the buns. I was shocked after watching this type of service in KFC brand. it was really disappointing for me as regular costumer and as a food lover. I don't think i will go to KFC after this incident! this is not what expected from the favorite brand....
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I
ish sethi
from Bengaluru, Karnataka
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Pathetic quality of crispy 10 piece bucket

Address:Mumbai City, Maharashtra, 500037

We go to k star mall kfc at chembur mumbai and order for 5+5 piece crispy bucket and 3 chicken strips. Because they do not deliver we go to k star mall, go through the inconvenience of oarking and then taking 2 lifts and finally reaching kfc. Wait for 35 mins for the order. Come home. I take out two pieces and guess what.. over crisped almost burnt piece and zero marination on the chicken. Even the trademark crispy batter is bland and bitter....
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V
Varun Goud
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Chizza chicken

Address:Hyderabad, Andhra Pradesh, 500081

My First purchase time it was very tasty and size also big But today 12/1/2016 when I purchased same but taste less and size came very small...not satisfied...a big failure...
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