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KFC India Complaints & Reviews

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Last updated May 13, 2024
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KFC India reviews & complaints page 124

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C
Chirag Pruthi
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Complaint (Escalation)

Address:Gurgaon, Haryana, 122002
Website:www.kfc.com

I'm escalating this issue to you because India store or customer service couldn't help. I ordered 6 pieces of hot and crispy chicken with 5 chicken snacker to my office address which is hardly 10 mins away from the store. Store details - 1st Floor, Food Court Zone, DLF Cyber Hub, Cyber City, Gurgaon, Haryana 122002 I placed the order through the customer service number at 6:25 apprx. Order couldn't deliver on the committed time i.e...
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B
Bobby_y
from Visakhapatnam, Andhra Pradesh
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Misleading marketing promotion

Address:530001
Website:KFC.com

Promotion states that we can buy Chezza and can order 2 grilled chicken for 99 Rs where as the cash mechine does not support the offer. Which is misleading the customers and deceiving the customers at CMR mall visakhapatnam ... Which is not acceptable....
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U
umeshnadar
from Bengaluru, Karnataka
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Billing related

Address:400614

This complaint is with regards to your Kharghar outlet in navi mumbai at 10/01/2016 bill no. 39994 rani (possibly) After making payment when asked for bill said will give later while having the food asked one of your service person he was least bothered when visited the counter the guy opened the drawer and gave the bill which was in crushed condition on checking the bill there was an additional item which was not ordered. What if...
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P
Prasen001
from Morjim, Goa
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Zinger burger

Address:North Goa, Goa, 403001

So I had a zinger burger from kfc today after almost 1 and half months and it's sad to say that the Buger has lost its taste the zinger burger had chicken patty but it didn't have any spices on it nor did it have ketchup it had only myonese and lettuce and it tasted as good as like iam having bread and plain boiled chicken. The burger which I had 1 and half months back was delicious it had spiced chicken for patty lettuce and onion and ketchup...
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T
tamanna1234
from Gurgaon, Haryana
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Incomplete delivery

Address:New Delhi, Delhi
Website:delivery.kfc.co.in

date of incident : 6th January 2016 client number : NA Description:I ordered a Dips BucKet (ORDER NO. 3829) (RS 561) . And I got 12 boneless strips allright but I DIDNT RECIEVE THE DIPS! What is the essence of DIPS BUCKET WITHOUT THE DIPS?? Area and branch: branch KFC Vasant square mall delivery area: Vasant kunj block C2 Desirable resolution: Would like to get monetary compensation for entire order or Another bucket of boneless chicken...
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P
Prasanth M Pai
from Mumbai, Maharashtra
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Kfc chizza

Address:Thiruvananthapuram, Kerala, 695001

I had chizza from kfc mg road trivandrum with my fiancee on january 1st 2016. It was stale and taste was disgusting. We are suffering from stomach upset and dehydration now. When the rates are so much on higher side we expect atleast minimum quality for the food that is provided....
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M
Mirash RBz
from Perumbavoor, Kerala
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Service

Address:Kannur, Kerala, 151
Website:Nill

Kannur district thalassery kfc is very poor condition its very new building but condition is very poor. Sometimes in washroom there have no tissues or sometimes wash pipe is not working they kept water in bickets or something like that its very cheep its became a big bad name for kfc please do anything for a better service and we want justice because we are paying more tax at there Contact me:[protected]@yahoo.com...
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S
Smruti Divate
from Mumbai, Maharashtra
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Pathetic customer service

Address:400703

I ordered for a chizza which arrived approx 20 mins after order. I also ordered for a normal aquafina. But instead I got served a chilled one. When I requested to get the normal one, the customer service personnel took the aquafina back and didn't come back with a normal one. I got served an aquafina 10 mins after upon asking the third time....
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J
Jassy Grewal
from Muzaffarpur, Bihar
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I am complaiting about the delivery

Address:Ludhiana, Punjab, 141012

I ordered KFC from last 2-3 years but from last 2 months i ordered 3-4 times and they told me delivery time of half an hour but the order came after an hour. Sometimes we order for some guest and its very emberissing for late delivery....
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H
Harish Reddy 28
from Mumbai, Maharashtra
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Irresponsible team

Address:Hyderabad, Andhra Pradesh

I have just come out of KFC and had a very bad experiance with the staff in there. In this festive mood we had a bad block at KFC chandanagar, hyderabad branch. Request the concerned athority to take action against the person in the billing counter in that branch who was behaving rude slang .....
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V
Vikash Roongta
from Kolkata, West Bengal
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Did not accept the card.

Address:Kolkata, West Bengal, 700029

On 25th December I visited KFC South City Mall Kolkata and ordered near about Rs 600/- and when I tried to make payment the person denied to accept the card payment saying it will take time so he cant accept card payment. Sir I just wanted to know that on a big day like this I could not able to have food because of such a unacceptable reason....
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I
Ishan Oraz
from Gurgaon, Haryana
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Delivery

Address:New Delhi, Delhi, 110021
Website:delivery.kfc.co.in/kfcindia/web

I am living in Anand Niketan of New Delhi. Was trying several times to order from kfc online, but my address is missing on list that they have. Kindly add our territories to the list. Otherwise i am forced to go for something else rather than kfc. Thanks and regards, Ishan....
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Address:411027

I placed an online order on KFC India site on 23rd Dec, 2015, at around 7:50 pm. While during netbanking, the amount of Rs. 443.63 was deducted, but order was not placed, the page should some error. Details of the online transaction: Date: 23/12/2015 Description: OS KFC [protected] Ref no: PG-[protected] I need a refund of the mentioned amount as soon as possible. Name: Shankar Choudhury Mobile: [protected]...
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P
Pulzie
from Bengaluru, Karnataka
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Unprofessional behavior by kfc managers

Address:Chennai, Tamil Nadu, 600097

Ordered in KFC and after one hour they called and told that they will not deliver the order. The manage who spoke was so rude and he literally told that they will not deliver the order, do whatever you can do. I said I have paid online but he simple said you have to choose location properly and asked if I know to read and write. Seriously, who the hell is he to ask me such a question? I was new to the city and I didn't know where the restaurant...
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P
Puja Ganguli
from Mumbai, Maharashtra
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Delivery timelines

Address:Kolkata, West Bengal, 700156
Website:KFC

I had ordered at KFC, Branch DLF IT PARK, New town, Kolkata, WB. Order placed on the name:Pujaganguli. Date and time of order: 13the Dec. 2015, 9:23pm. When it was past 45 mins since I ordered, I called and was assured that the delivery guy has reached nearby when. When it was past 1 he. And I called I was told the delivery guy had a problem, it will be delivered in 5mind now. Then it was past 1 he. 15mins, that is almost 11 at night...
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H
haritha Kotari
from Bengaluru, Karnataka
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Mojito quantity is very less

Address:Bangalore, Karnataka, 560093
Website:KFC

Mojito quantity is very less not even half in the glass. when we asked for that they told they did not added ice. we requested them to add ice they added too much ice still glass is not even full. this is some how charging full money but felt waste to have in KFC. quantity is around a cup of water not more than that and added too much lemon and mint leaves...
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A
Arvind7
from Pune, Maharashtra
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Hot and crispy

On Wednesday, 09/12/2015 I bought 10 pieces of hot and crispy chicken. As it was my wife's birthday I had a take away from KFC restaurant at Baner, Pune. As it was a takeaway they gave me packed hot and crispy packets. When I came home I found out that there were only 9 pieces of hot and crispy. Also the chicken was over fried and was almost burnt. It had no taste at all. This incident has happened to me second time but as I am a big fan...
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S
singhsrishti
from Delhi, Delhi
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Proving stale food.

Address:New Delhi, Delhi, 110001
Website:www.kfc.com

This is to inform you that on the 7th of December as I was in the Delhi Airport T 1, I had ordered some french fries and chicken popcorn at KFC. To my horror the chicken was stale and it appeared black in colour. Even the the fries were cold and tasteless. Since I had a flight to catch I could not complain. I hope you look into this matter....
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S
Sowmya S Kamath
from Nagpur, Maharashtra
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Billing twice for a single product on card payment.

Address:Bangalore, Karnataka, 560003

On 29 november 2015 I made a purchase for INR 138 at KFC RESTAURANTS, KFC MANTRI MALL, BANGALORE and made payment using my debit card. But the amount was deducted twice from my account for the same purchase. The staff there gave me the reason for such deduction was technical error and the amount would be refunded within 24 hours. The amount was not refunded even after 2 days. I now want my money to be refunded at earliest. Bill number: T1234 Inv...
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M
Mahammad basleb
from Mumbai, Maharashtra
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Serving stale and uncooked food!!

Address:YSR, Andhra Pradesh, 516003
Website:kfc

Today I was really shocked when I saw the chicken leg piece..it was stale and not properly cooked! As I removed the crispy skin of the piece the chicken was in brownish red colour! Taste was also very different! Kfc was one of my favourite but now I don't like kfc anymore and would suggest others also not to eat it!...
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