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KFC India Complaints & Reviews

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Updated: Oct 25, 2025
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KFC India reviews & complaints page 124

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L
lalitpachani
from Bengaluru, Karnataka
Mar 22, 2016
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Address: 560068
Website: www.kfc.co.in

Hello,

Hello,

Regarding my payment KFC, which was not refunded yet.

I tried to place an order in KFC portal on 18 march 2016.
order has been made. KFC guy informed me that delivery would not be possible because of my address is not within the range that is Bommanahalli, Bangalore-560068.

Details of Delivery confirmation received by SMS mention below:
ticket order no: 9887,
KFC contact number: [protected],

Details of transaction:
Paid for OrderBILLDESKnut Order #FPT[protected]Paytm Cash Txn ID [protected]-03-18 06:01:12 PM
Rs 505.73

providing my KFC account name:

Could you please check and let me know the reason, why amount still not refunded.

Request you to refund my amount ASAP.

Thanks,
Prabalika dastidar
KFC India customer support has been notified about the posted complaint.
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    L
    lalitpachani
    from Bengaluru, Karnataka
    Mar 22, 2016
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    Address: 560068
    Website: www.kfc.co.in

    Hello,

    Regarding my payment kfc,

    I tried to purchase and order in kfc portal on 18 march 2016.
    Purchase has not been completed. But i found paytm balance has been deducted from my account

    Details of transaction:
    Paid for orderbilldesknut order #fpt[protected]paytm cash txn id [protected]-03-18 06:01:12 pm
    Rs 505.73

    Providing my kfc account name:

    Kfc: user name: dastidar.[protected]@gmail.com

    Could you please check and let me know the reason, why amount got deducted and not refunded yet to my account which transaction was never met. ?

    Request you to refund my amount asap.


    Thanks,

    Lalit pachani
    KFC India customer support has been notified about the posted complaint.
    Hi,

    I have the same issue. Even after rasing numerous complaints to Paytm my money is not returned back.
    Paid for OrderSapphire Order #1932D71256Paytm Cash Txn ID [protected]-12-07 09:18:41 PM.

    Still I am fighting - Ticket id for paytm has no response[protected] .
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      R
      rk rohit kumar
      from Mumbai, Maharashtra
      Mar 22, 2016
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      Service and food quality

      Address: Patna, Bihar, 800001

      Hii.. Last night I visited to kfc patna. But there were so many problems I faced .. I feel the waste of money completely. I am very upset with your employer at kfc gandhimaidan
      . The staff not serve me burger on table and seeing me just like a seniors boss.. And so bad quality of food.. The all food are poor quality food. My contact no. Is [protected]., the chicken was foul smell.and burger became cold ....
      +1 photos
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      R
      rocky96
      from Virudunagar, Tamil Nadu
      Mar 19, 2016
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      Address: 560005
      Website: kfc.co.in

      19/3/2016
      This is a very humiliating experience as they refused to provide a home delivery as they said that my area does not have the privilege of having the services of KFC even though my house is just 1.5km away from their centre. Worst experience ever. Never going to KFC unless they acknowledge and apologise to this incident.
      KFC India customer support has been notified about the posted complaint.

      KFC India — Failed Online Payment

      I placed an online order at the electronic city branch of KFC. The amount was deducted from my account but the KFC website showed that the transaction failed and the money was not refunded.

      Their delivery policies and the areas they serve - Comment #2413008 - Image #0

      Paid online and my account debited but didn't receive the order

      I have placed an order of chicken rock box and 3 pieces of chicken.. money got debited from my account but I didn't receive any order.. please help me to get my money back.
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        M
        mohit5
        from Delhi, Delhi
        Mar 19, 2016
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        Address: 110027

        Visited the KFC outlet today at Rajouri Garden for dine-in. Requested for a bucket of peri peri. was told by the KFC rep that it would take minimum 20 mts to process my order. Hence ordered for a one chizza & a Mingles bucket with 3 regular PEPSI It took ages for KFC outlet to execute the said order & that too in parts. To start with we were served with 5 wings two chicken strips in a tray & box of chizza, as they were unable to execute my self service order in toto.Pepsi & popcorn was served 15 mts later, While having our meal we ordered for a bucket of peri peri as take away, which was handed to us while we were going out of the outlet. But to our surprise, when we opened the box at home, we found only 7 pieces of peri peri in place of 8.
        I would like to submit to the authorities at KFC about the abominably deplorable services at your outlet, especially so when there was hardly any footfall at the outlet. The tardy services have been compounded by the act of shortchanging me, a customer.
        The KFC invoice for peri peri bucket is timed at 04.02 pm dated 19.03.2016 & the invoice no is Chk 3296
        KFC India customer support has been notified about the posted complaint.
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          H
          Harshi123k
          from Guntur, Andhra Pradesh
          Mar 18, 2016
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          Address: Guntur, Andhra Pradesh, 522002
          Website: www.kfc.co.in

          I billed around 300 one of my orders are potato krisper and they taste ewww It doesn't even smell good and they even forget place all the orders and then I came back again to KFC it was frustrating they don't even remember few items I'm not satisfied with the service either
          KFC India customer support has been notified about the posted complaint.
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            D
            Drpkcare4u
            from Bengaluru, Karnataka
            Mar 17, 2016
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            Address: 560071

            I took 5+5 chiken for 374 take away in jayanagar branch at the time of ordering i requested for good pieces but they have put too small pieces. When i asked for some other they didnt change. Later when we took it at home to eat the taste was too worst and no.One helped me. I i lost 374 rp. It ws totally waste. And in that center we are regular and no one will b to serve us for tissue and water. I made this to inform to manager but its of no use plz do help in getting back or exchange.

            Regards dr. Prasanna
            KFC India customer support has been notified about the posted complaint.
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              J
              Jaideep Singh Sandhu
              from Mumbai, Maharashtra
              Mar 16, 2016
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              Address: Deoria, Uttar Pradesh, 263153

              Hi KFC,
              I ate KFC chicken snakers, choco lash and chicken popcorn on 14th March in KFC Bareilly U.P India.
              I was so unwell after eating it and had to vomit out everything.
              Kindly keep a quality check.
              This is really disappoinment that a brand like KFC is providing such a bad quality food.
              Contact details
              Jaideep Singh
              [protected]
              KFC India customer support has been notified about the posted complaint.
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                D
                Dr. GIRISH. S.P
                from Indore, Madhya Pradesh
                Mar 15, 2016
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                Address: Durg, Chhattisgarh, 490020

                Please don't ever visit this branch of KFC. You will not find anyone at the counter to take your order. Everyone is involved in their own work. So they will make u wait in a queue until a person turns up at the counter. This poor service is what you get after paying hefty money. Better to visit a Restaurant where you get good service at the table for a reasonable price which is cost effective also. Managers are ineffective in maintaining these counters and they don't know how to behave or talk to customers. They will be chatting or eating inside instead of maintaining the work flow. They behave rudely when spoken. One such manager is Abhishek at the Bhilai branch. Company also hires few people to save their own money. End result is poorest and worst service. Think twice before visiting KFC and waste your money on the worst service.
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                  Z
                  Zoha Shaikh
                  from Mumbai, Maharashtra
                  Mar 11, 2016
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                  Address: Mumbai City, Maharashtra

                  I bought a take away dips bucket of 12 pieces and 4 dips, after cumin home there were only 9peices and 2 dips.And that to small pieces.
                  KFC India customer support has been notified about the posted complaint.
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                    A
                    abhithedude
                    from Bengaluru, Karnataka
                    Mar 9, 2016
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                    Address: 560078

                    Heloo,

                    I went to KFC to eat particularly Chizza, It was not fresh not crispy and the quality of chicken was not fresh..It made us so disappointed to rethink on visiting KFC again, even french fries was too cold it seems it was kept their from so long, taste less..and even the tables were not clean, even after telling the staffs no 1 came to clean the table. really frustrating experience. My order number chk2213 and the time of visit was 21:16 on date 09/03/2016.
                    KFC India customer support has been notified about the posted complaint.
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                      D
                      dugguanju
                      from Sonipat, Haryana
                      Mar 9, 2016
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                      Address: Chandigarh, Chandigarh, 160029
                      Website: consumercomplaint.com

                      Its a very shamefull for such a great brand that the customer found hair in the chizza which is your latest snack.
                      I regularly visit KFC from the last 2 year but I did'nt expect from it.

                      I have visited KFC in elnate mall Chandigarh. I have found hairs in my order which is chizza. I am very disappointed by this
                      I will never come here again.
                      KFC India customer support has been notified about the posted complaint.
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                        S
                        soumitra73
                        from Ghatal, West Bengal
                        Mar 7, 2016
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                        Address: Howrah, West Bengal, 711103
                        Website: www.consumercomplaints.in/new_complaint

                        My email id is [protected]@gmail.com.ph no [protected].a sms and a mail came to me informing that i would be eligible to get 2 pc hot and crispy free if i would buy chizza meal. But i am complete harrased by the fact that the man at avani riverside mall kfc outlet inform me that it is not applicable here.my time and my image got degraded by your misbehavior.
                        KFC India customer support has been notified about the posted complaint.
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                          KALYAN CHAKRAVARTHY ERRAGUNTLA
                          from Kakinada, Andhra Pradesh
                          Mar 5, 2016
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                          I have got bad experience last time i visited kfc on FEB 27. I have ordered and bill was 431 Rs.I have swiped my debit card and the money got debited from my account, whereas the executive told that he didnt get receipt. So, he asked me to pay in cash as the POS machine has some problem and promised me amount will be credited back. So, i paid the cash. So, far one week over, the money was not refunded back. Please help to look into this matter. I have strong belief in KFC as i visit every month to KFC.

                          My transaction number : [protected]
                          KFC India customer support has been notified about the posted complaint.
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                            V
                            vikaskaushik
                            from Gurgaon, Haryana
                            Mar 4, 2016
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                            Payment taken by KFC ( Devyani International ltd. plot no. 1C, Knowledge park, express highway, greater Noida, CIN : U15135DL1991PLC046758 on 04.03.2016 against invoice no. [protected] order no. [protected] staff name Meena table 1 token no. 32
                            please note First they swiped my credit card after some time waiting online they said the card machine in receiveing payment so the insist to pay cash
                            i have made cash payment against this order
                            but after 1 hour i have received message from my credit card company that an amount of Rs. 1474.68 was spent on card
                            kindly reimburse the same amount as i have paid the payment two time ( cash and by card both).
                            Regards,
                            Vikas Kaushik
                            [protected]
                            KFC India customer support has been notified about the posted complaint.
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                              P
                              Prateek Alang
                              from Noida, Uttar Pradesh
                              Mar 2, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Today Wednesday offer i called twice. But they saying offer is only in dinniing k
                              another executive said offer is change
                              Why u r making fool to customer
                              Thanks
                              Prateek [protected]
                              KFC India customer support has been notified about the posted complaint.
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                                G
                                gudivada101
                                from Delhi, Delhi
                                Mar 2, 2016
                                Resolved
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                                Resolved

                                Address: Visakhapatnam, Andhra Pradesh, 530002

                                We purchased chiza and popcorn med at 17:24 on 1st March, 2016 total bill rs.328

                                place chitralaya complex stores, visakhapatnam.

                                Complaint: I purchased chiza 5 times earlier, it has 4 pcs. But this particular pack has only two pcs. we were deeply disappointed, actually we took it as birthday gift to my niece studying 8th std. we were surprised I thought of taking up the matter with the stores but it was too late. we felt cheated.

                                Dr.Gudivada Venkat Rao
                                Mar 3, 2016
                                Complaint marked as Resolved 
                                Swetha from Chitralaya Mall KFC telephoned us and has sent a surprise gift pack to the birthday kid. We are relieved. Good response from Swetha and her team.We thought it is the KFC way of dealing with mixups. Anyhow it improved KFC brand image.
                                KFC India customer support has been notified about the posted complaint.
                                best solution they did not disappoint the birthday
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                                  gulrez zafar
                                  from Lucknow, Uttar Pradesh
                                  Feb 29, 2016
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                                  Address: Lucknow, Uttar Pradesh

                                  Kal raat maine 5 chizza purchase kiya but un log ne hme basi aor kacha chizza diya jise meri famliy membor ko loose motion ho gye hai aor apke managr se baat krni hai
                                  lucknow ke shara gnj mall se pucrchse kiya tha
                                  KFC India customer support has been notified about the posted complaint.
                                  kal raat maine 5 chizza purchase kiya but un log ne hme basi aor kacha chizza diya jise meri famliy membor ko loose motion ho gye hai aor apke managr se baat krni hai
                                  lucknow ke shara gnj mall se pucrchse kiya tha
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                                    pintusingh
                                    from Bengaluru, Karnataka
                                    Feb 27, 2016
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                                    Address: 560071
                                    Website: www.kfc.com

                                    I ordered food in KFC, JB Nagar, Bangalore on phone number[protected] by 1.30PM and they promised to deliver in 45 mins. When I did get delivery I called them back by 2.24PM and they mentioned that delivery boy has already left but they will resent and promised to deliver by 3.05PM. by 4.01PM got a message that my order has dispatched and eventually got a call at 5.10PM from KFC asking " Sir, would you like to continue with order or cancel it ? "... Is this what expected form global company...Pathetic service and we should boycott them for forever. If we were in US, I would have sued them ...


                                    My order number is 9687 / Date 27th Feb 2016
                                    KFC India customer support has been notified about the posted complaint.
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                                      Devanshu6699
                                      from Bazpur, Uttarakhand
                                      Feb 27, 2016
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                                      Address: 122050

                                      We visit KFC manesar and ordered rice bowl and they give us the bowl with only 4 piece popcorn and when we are saying that you guve us less quantity then they are arguing with us..
                                      Im the regular customer or kfc in delhi
                                      +1 photos
                                      KFC India customer support has been notified about the posted complaint.
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