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KFC India Complaints & Reviews

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Last updated May 13, 2024
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KFC India reviews & complaints page 126

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B
Bharti23
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible delivery services and ignorant behaviour

Address:New Delhi, Delhi
Website:www.kfc.co.in

On 2nd Oct 2015, I had placed online delivery at KFC- W- 2/14, upper ground floor, West patel nagar, delhi. Phone # is[protected]. Time of placing order is 12:13 and i reconfirmed my order by calling them at 12:20. Order refernce number is[protected]. I had made order of 618 Rs. and was supposed to receive by 12:45. At 1PM they call me to come near shadipur p.s. and when i reached there they tell me that the order couldnt be placed there...
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Wahida Sultana
from Mumbai, Maharashtra
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NOT honoring DISCOUNT COUPON

Address:Cachar, Assam
Website:www.feedKFCback.co.in

KFC silchar, Assam offers a 10% discount on completing a survey. But in spite of presenting the valid coupon they gave me less than 5% discount. The employees were incompetent and unaware of the procedure. They told me I'd have to talk to the manager but on asking for him, they gave the excuse that he was busy. I've preserved both the coupon and the bill and I'd like this issue redr essed at the earliest! It was highly disappointing KFC!...
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K
Kiranjadhav20
from Bengaluru, Karnataka
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Short order

Address:Bangalore, Karnataka
Website:delivery.kfc.co.in/KFCIndia/Web/NewOrderSummary

I ordered two rice bowls and 9 pc hot wings today 22/09/2015 at 10:20PM. the person came from kammanhalli bangalore store and delivered just one rice bowl and hotwings. the order was missing a rice bowl which was paid with a cridit card. i immediately called him back on his cell number that he had called to get directions from. he never received and the contact center was closed....
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R
riya.chk85
from Mumbai, Maharashtra
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Chicken in zinger burger is smelling

Address:Mumbai City, Maharashtra

I have ordered one chicken popcorn bucket and one chicken zinger burger as a take away from the KFC, Oberoi Mall(Goregaon East), Mumbai. The chicken in the zinger burger was having a foul smell. Popcorn chicken was ok, but couldnt eat the chicken zinger burger....
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A
Arjun Randhawa
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Rude Employees

Address:New Delhi, Delhi
Website:KFC.co.in

I want to bring to your notice that your employ 45582 Gurjeet/Manoj (I don't know whether it was him or no, t, check the name of the person who took my order on 15 Sep 2015 19:08 (Customer no 8820) in KFC Patel Nagar was very rude to me. My feedback coupons have not been working since 2 months and when I was asking him how much discount I got (as this time it was able to work) he started shouting at me. He continued shouting at me for a long...
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C
chocolaty boy
from Delhi, Delhi
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Money charged xtra

Address:New Delhi, Delhi

I ordered 2 rice bowl, 2*2 fiery chicken 1 pepsi.i didnot get fiery chicken in rice bowl and i didnot get that 2*2 fiery chicken box too.but the kfc delivery guy told me that he has put hot and spicy instead of fiery and it was not there.in short i paid 350rs extra and end up eating just rice for 829rs.[censored] u kfc....
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A
ajit sri
from Mumbai, Maharashtra
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Cheating in Bill

Address:New Delhi, Delhi

Hi, This complain is for Netaji subhash place KFC outlet for home delivery. This outlet is charging 14% service and VAt charge on total bill for home delivery also. As per indian law these tax can only be charged if customer is taking intake in AC or in KFC outlet but for home delivery they cant charge. I spoke to manager Vikas rathi and he said" do what you can do". I am sure this is not only this outlet but many such outley they...
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P
pt5
from Delhi, Delhi
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Bill fraud

Address:Kolkata, West Bengal

Yesterday we went Kolkata KFC at Hathibagan.. ordered food.. but the staff taking the order (his name was Partha id no 36029) was continously insisting on taking some sort of dip.. i said no again agan.. finally got the food and bill.. was in a hurry so could not check the bill.. but at home when i saw the bill they had charged me for a 'three pepper mayo' whivh i never had.. altough the amount is very meagre but the KFC staff must learn...
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E
eshaasv
from New Delhi, Delhi
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Bad inedible food that makes you sick!!

Address:Gurgaon, Haryana

If there was a rating lower than 1 on Zomato, that's where I would put this branch of KFC. They should really shut down the South Point Mall outlet in Gurgaon for ruining the KFC brand name. I have eaten from this outlet before and have gotten seriously ill and never went back there again. Unfortunately I had no idea they would be the ones delivering my order tonight. I called them at 9.05pm and placed my order - 4 pc chicken, 6 pc chicken...
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B
Bijender0411
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Poor Food quality of KFC

Address:Bangalore, Karnataka

I need to make a complain regarding your KFC service in #Bangalore India, RT Nagar store... The Rice Bowl chicken popcorn and Chicken Popcorn was very bad at taste.. not even 50 % of its standard.. I am very fond of Chicken popcorn rice bowl and popcorn chicken but after todays experience it spoiled my evening.. Thought of enjoying but came with bitter experience... I need to make this message clear to KFC Quality team that please make sure...
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P
pugal69
from Karur, Tamil Nadu
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Cheating Customers and irregular Service

Address:Karur, Tamil Nadu

We was happened to visit KFC karur, Tamilnadu, India by 20.00 hrs on 26/08/2015.We have ordered for Two chicken wings Portion for an Take away.But we we have waited over there for more than twenty five minutes but they have not delivered that.In meanwhile they have offered us for an kitchen tour.But i told them that i was not interested.They again insisted us that if we have take an kitchen tour they will give some discounts.But we was not...
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G
Gaurav Preet Singh
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Hair found in the drink

Address:New Delhi, Delhi

I went to the KFC outlet in Pacific Mall, Subash Nagar today around 1:30 pm. I ordered 6 pieces hot chicken wings, omg burger, 4 pieces crispy fried chicken, a non veg rice bowl, one chicken zinger and a virgin mojito. While waiting for the order the person on the counter gave me the virgin mojito first, i had a sip of it and looked into the glass and found a foreign particle in it and when i looked closely it was a strand of hair in it. when...
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T
thaite
from Gurgaon, Haryana
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Stale food burger

Address:Mumbai City, Maharashtra

I had visited KFC yum restaurants India on Malad west link road bill no 48216 chk 9290 dated 19 Aug. I had ordered for zinger burger and veg cheese crunchy burger ..the bread was stale and next day I had stomach upset and had to skip my office. I never expected this from KFC. I had been a long time loyal customer to them for more than 8 years. Request you to do need full Praveen kumar [protected]...
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R
ropoml
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Order not taken properly

Address:Chennai, Tamil Nadu

I called KFC on 17th Aug at 10.29 pm and the CSR refused to take my delivery order. I called yesterday at 10.15pm amd the CSR took my order and post the confirmation I enquired him about registering a complain. He disconnected the call and I didnt even get my order.. Hope the KFC management understands the pain of somebody staying empty stomach awaiting for the food and later comes to know the CSR fooled him....
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A
Ash_ranjan
from Noida, Uttar Pradesh
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Extraordinary delay in delivery

Address:Gautam Buddh Nagar, Uttar Pradesh

I placed an order on 19th Aug today at 1:15 PM, was informed that delivery would be done in 30 Mins . Called again at 2:00 Pm was told that order already dispatched and I shall receive a call back from store in 2 Mins delivery in 5 Mins . Called again at 2:15 PM, same story . called again at 2:30 same story that order dispatched and I shall get in 5 Mins . Called 2:45, same story . Till now I am waiting for the order . This is really bad...
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V
vishe95
from Gurgaon, Haryana
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Delivery Denied

Address:Gurgaon, Haryana

Being an MNC and promoting its product by delivery options, I believe you people are misleading its customers. I work for American Express based out of Gurgaon building no 5, Epitome, cyber city and when I'm trying to place a delivery order the staff is refusing to deliver as this is not a delivery zone. I suggest KFC to either strike out the delivery options from your site or add this building as a hiring zone as there is no point of having...
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S
Sahil Lakhani
from Gurgaon, Haryana
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Worst behvaiour

Address:Faridabad, Haryana

Hi mai or mre friends kfc almost hr week visit krte hai but vha ki service or vha ke staff ka behaviour bhot worst hotaa ja ra hai 16.08.2015ki bat hai hmne 4 OMG BURGER DEMAND KRE AND 1 RICE BOWLZ JISME GRAVY KM THI SO HMNE UNSE GRAVY KI DEMAND KRI TO UNHNE BOLA GRAVY OR NHI DLEGI YE COMPNY K RULE K AGAINST HAI...
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A
Abhi1295
from Bengaluru, Karnataka
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Debit card swiped twice, money not refunded

Address:Bangalore, Karnataka

On 3/07/2015 I had been to KFC outlet at Banashankri, Bangalore (1, 80 Ft Road, 6th Block, 3rd Stage, Banashankari, Bengaluru, Karnataka 560085). The bill amount was Rs.615, i used my debit card to pay the bill. The worker at the counter swiped my card the first time and she didn't get a response, she tried it again and it got connected and i paid the bill. But later i noticed that my account was debited with Rs.615 twice, i went back and...
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V
Varun Wadera
from Gurgaon, Haryana
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Lack of stock

Address:Panipat, Haryana

Hello sir/mam i usually visited many times in kfc panipat in fun city mall after 21:30 when i get free from my office i never had rice bowl, fiery grilled, chicken wings because they always said these are out of stock when i advice to make it they always say sorry now we can't make 2 or 3 bowls for the reason behind is it's almost time to close the store...i am advising you kindly mind it and instruct them to follow the rules & regulation...
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V
vivimg
from Bengaluru, Karnataka
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Discrimination

Address:Ernakulam, Kerala

This particular KFC outlet in MG Road Ernakulam are discriminating, racist and just about the dumbest staff lot working there-when I complaint about my order mess up and the extraordinary long delay in serving they just keep laughing at me and nodding their head amongst themselves and asked me to speak to the manager before I even requested!!! they pulled forward someone posing as manager 'Akhil' reason I say this is because his uniform was...
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