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KFC India Complaints & Reviews

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Updated: May 5, 2026

Complaints 2781

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513

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2268

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KFC India reviews & complaints page 127

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Address: Howrah, West Bengal, 711103

Website: www.consumercomplaints.in/new_complaint

My email id is [protected]@gmail.com.ph no [protected].a sms and a mail came to me informing that i would be eligible to get 2 pc hot and crispy free if i would buy chizza meal. But i am complete harrased by the fact that the man at avani riverside mall kfc outlet inform me that it is not applicable here.my time and my image got degraded by your misbehavior.

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I have got bad experience last time i visited kfc on FEB 27. I have ordered and bill was 431 Rs.I have swiped my debit card and the money got debited from my account, whereas the executive told that he didnt get receipt. So, he asked me to pay in cash as the POS machine has some problem and promised me amount will be credited back. So, i paid the cash. So, far one week over, the money was not refunded back. Please help to look into this matter. I have strong belief in KFC as i visit every month to KFC.

My transaction number : [protected]

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Payment taken by KFC ( Devyani International ltd. plot no. 1C, Knowledge park, express highway, greater Noida, CIN : U15135DL1991PLC046758 on 04.03.2016 against invoice no. [protected] order no. [protected] staff name Meena table 1 token no. 32
please note First they swiped my credit card after some time waiting online they said the card machine in receiveing payment so the insist to pay cash
i have made cash payment against this order
but after 1 hour i have received message from my credit card company that an amount of Rs. 1474.68 was spent on card
kindly reimburse the same amount as i have paid the payment two time ( cash and by card both).
Regards,
Vikas Kaushik
[protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Today Wednesday offer i called twice. But they saying offer is only in dinniing k
another executive said offer is change
Why u r making fool to customer
Thanks
Prateek [protected]

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Address: Visakhapatnam, Andhra Pradesh, 530002

We purchased chiza and popcorn med at 17:24 on 1st March, 2016 total bill rs.328

place chitralaya complex stores, visakhapatnam.

Complaint: I purchased chiza 5 times earlier, it has 4 pcs. But this particular pack has only two pcs. we were deeply disappointed, actually we took it as birthday gift to my niece studying 8th std. we were surprised I thought of taking up the matter with the stores but it was too late. we felt cheated.

Dr.Gudivada Venkat Rao

Mar 3, 2016

Complaint marked as Resolved

Swetha from Chitralaya Mall KFC telephoned us and has sent a surprise gift pack to the birthday kid. We are relieved. Good response from Swetha and her team.We thought it is the KFC way of dealing with mixups. Anyhow it improved KFC brand image.

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gudivada101

from Delhi, Delhi

Mar 3, 2016

best solution they did not disappoint the birthday

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Address: Lucknow, Uttar Pradesh

Kal raat maine 5 chizza purchase kiya but un log ne hme basi aor kacha chizza diya jise meri famliy membor ko loose motion ho gye hai aor apke managr se baat krni hai
lucknow ke shara gnj mall se pucrchse kiya tha

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gulrez zafar

from Lucknow, Uttar Pradesh

Feb 29, 2016

kal raat maine 5 chizza purchase kiya but un log ne hme basi aor kacha chizza diya jise meri famliy membor ko loose motion ho gye hai aor apke managr se baat krni hai
lucknow ke shara gnj mall se pucrchse kiya tha

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Address: 560071

Website: www.kfc.com

I ordered food in KFC, JB Nagar, Bangalore on phone number[protected] by 1.30PM and they promised to deliver in 45 mins. When I did get delivery I called them back by 2.24PM and they mentioned that delivery boy has already left but they will resent and promised to deliver by 3.05PM. by 4.01PM got a message that my order has dispatched and eventually got a call at 5.10PM from KFC asking " Sir, would you like to continue with order or cancel it ? "... Is this what expected form global company...Pathetic service and we should boycott them for forever. If we were in US, I would have sued them ...

My order number is 9687 / Date 27th Feb 2016

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Address: 122050

We visit KFC manesar and ordered rice bowl and they give us the bowl with only 4 piece popcorn and when we are saying that you guve us less quantity then they are arguing with us..
Im the regular customer or kfc in delhi

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Address: Pune, Maharashtra, 411013

I ate at kfc restaurants kfc itpl banglore karnataka, date[protected] time 20:40:01batch no. 0000086, tid 41112768, inv. No 005933

Can you please send me the bill, i need it urgently(Email: [protected]@gmail.com)

Thanks
Gaurav

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Address: 700156

Please note, DLF Rajarhat, Kolkata, Newtown . We have placed Order at 9PM and they did not even deliver till 11 PM. We had to call multiple times, and then finally they did not even bother to call up and did not deliver.

Date of Incident: 21/02/2016

very very unhappy customers we are . They donot take customers seriously.

Rajib+[protected]

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Address: Kozhikode, Kerala, 673016

I had visited the kentucky fried chicken (KFC) store in calicut, kerala on 20-2-16 at hilite mall. the chicken they served had blood oozing out from it. when asked about it, the boy replaced it with another piece of chicken. is this the quality of food which should be served by an international brand?

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Address: New Delhi, Delhi, 110075

Website: delivery.kfc.co.in/kfcindia/web

I placed an order online where I was surreptitiously asked which "Locality" I live in - Now Sector 6 wasn't an option so I picked the closest Sector available that was Sec 10. 20mins into placing the order I figured I should call KFC and tell them that my house was in Sec 6 which happens to be across the road from Sec 10. The gentleman had the audacity to tell me that they don't deliver in Sec 6 and I should call their other outlet in Sec 6. Common sense says that if you don't accept such orders you should pass them on to the outlet which does! The gentleman on the phone had an "I don't really give a ****" attitude which really pissed me off and prompted me to write this complaint - knowing fully well that nobody from KFC is going to bother reading it or doing something about it!

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Kfc lied about the time taken for deliver kept promising to deliver in the next 10 min . Took 1.5 hrs to deliver . Supplied false information sent an sms that your food was delivered when it was not . Order finally came at 11.15 pm .
Date of order 19 Feb 2016
Time of order 9 30 pm

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Address: 641046

I received a message on my mobile about KFC offer and i spoke to [protected] and lady with a pleasant voice answered my call. i told her i am calling from coimbatore i gave her my address. she took my order . I spoke to her from my office landline [protected] approx abt 4 pm yesterday. i informed her ineed the delivery at 8.30, since i had a meeting. she confirmed my bill amount is 450RS .

at 8.30 I MADE SEVERAL CALLS to check my order to my surprise no order was placed, so upset with the response from the other side and i spoke to several people (sunil, Ranjith etc). All of them took it it so casually. i son was all alone at home waiting for the food and i was in a meeting.

mr Ranjith from the store said its will not come under delivery area.

DISAPPOINTING SERVICE

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Address: Bangalore, Karnataka, 560100

Website: www.kfc.co.in

I have ordered for a Delivery in KFC and they have rejected the order as the place of delivery is far away from the KFC outlet. But, I have not received the refund yet.

order no. is[protected]placed on[protected]:13:24)

The KFC guy who called me regarding the cancelled order has mentioned that the refund will happen only after 15 days. But, I have not received SMS or email as order cancelled or status of refund.

Kindly check and help us

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shaik001

from Chennai, Tamil Nadu

Feb 22, 2016

Can you please check my order status and will refund my money.

S

shaik001

from Chennai, Tamil Nadu

Mar 4, 2016

still i did not receive any update from KFC, what to do ?

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Address: Kolkata, West Bengal, 700056

KFCs in Kolkata charging 15% Service tax and their packing for take way is very poor...Last time my large drink wasted due to the island they are charging extra Rs 20/- torn away on the road suddenly.

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Address: Jammu, Jammu and Kashmir, 180001

Website: kfc bari brahmana

Got 5 pototo krisper packed from your branch at Bari Brahmna, Jammu via invoice no. [protected] ord no. [protected] dated 07/02/16. They charged excess money for extra cheese I.e. Rs.75/- + taxes.

But when I opened the packing at home, there was no extra cheese in it thereby charging excess money. This type of carelessness is not expected from you. It is not possible for us to go back and get our money back as we stay at a large distancee. Moreover there is no contact no. Of the branch mentioned on the bill. complained submitted on the same day but no response till now. Very bad customer care by kfc

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arti13

from Bengaluru, Karnataka

Feb 12, 2016

Worst kind of customer care

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Address: 560036

Website: delivery.kfc.co.in/kfcindia/web

I have ordered for a Delivery in KFC and they have rejected the order as the place of delivery is far away from the KFC outlet. But, I have not received the refund yet.

Order reference: [protected]
Date:[protected]:55:00

The KFC guy who called me regarding the cancelled order has mentioned that the refund will happen only after 15 days. But, I have not received SMS or email as order cancelled or status of refund. I could see there are lot of complaints against KFC regarding delivery

KFC needs to refund the amount asap - ₹ 715.81

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Address: Mumbai City, Maharashtra, 400101

Website: www.kfc.co.in

Regarding home delivery from KFC Growel's 101 Mall, Kandivali (East)
Date: 6th February, 2016 @ 22:08
Order No.:[protected]

The order (which was 20 min late) was for Brownie Blast krusher, instead the delivery guy said that they only had Choco Lash, the unavailability of which wasn't informed by phone, email, or any other means.
Upon finishing the krusher, I noticed a thin strip of plastic moving along the walls of the plastic cup (a picture of which is enclosed here, with is kept on the rim of the plastic cup).
It may seem like something small but it could be potentially dangerous, and should not be present in any food.
Bill also attached.

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Address: Kolkata, West Bengal, 700102

We have been at dlf1 kfc center rajarhat kolkatai. This has become a normal habit that people here do not clear ant pending item for customer. They keep customer always waiting and do not even check until customer comes over the desk and shout for their pending items

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