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KFC India Complaints & Reviews

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Updated: May 5, 2026
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KFC India reviews & complaints page 128

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V
Vikas Mallick
from Mumbai, Maharashtra
Feb 5, 2016
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70 minutes for delivery

Address: 400064
Website: consumercomplaints.in

Hi - I ordered food at KFC (Hi, your Order No 5648 of amount Rs.502 has been dispatched and will be delivered shortly. KFC Delivery) and I got this message at 1607Hrs - Now as I am writing it is already 1712Hrs - My only question is why are you fooling the customers by saying 30minutes - And if it did take that much time why wasnt the same conveyed to me - I would have not ordered - Your call centre says that the store manager will call -...
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Hassan kungle
from Gurgaon, Haryana
Jan 28, 2016
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Address: Thane, Maharashtra, 421301
Website: shaata

3 shop get closed in maharashtra near my area 1st kalyan metro mall 2nd ulhasnagar near gol maidaan 3rd NH3 highway shapur i just wat to know why these shops are getting closed i think pls reply
KFC India customer support has been notified about the posted complaint.
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    kasim mirza
    from Delhi, Delhi
    Jan 27, 2016
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    Address: 110051

    Today I had visit in kfc restaurant edm mall kushambi I m asking ur shift manager depender do u have lime soda beverage he said rigth now out of stock.. ohhh
    plz for good sake
    Its not lalla shop guys ur manager not deserve this potison...
    KFC India customer support has been notified about the posted complaint.
    Bad service
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      S
      shoheb.shaikh
      from Mumbai, Maharashtra
      Jan 21, 2016
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      Address: Mumbai City, Maharashtra, 400050

      Hi,

      I am keeping it in front of your notice, becoz m very much annoyed with the service which i have received yesterday in your store ( Bandra Linking Road, ), when i asked your staff to get me the chicken bucket then he refused to give me, he said today you wont get that, you will have to take mil, you wont get off on single bucket & bucket offer is only for Home Delivery so i agreed & bought mil & bought it,
      But i was shocked when that billing guy offered Chicken Bucket to Other Customer who was standing behind me .

      I really need transparency on aforesaid pathetic experience .

      You can also find my Bill details below.

      Bill No:-SF[protected].
      Date:-20/01/2016.
      Time:-21:25.

      I want my money back ...

      Annoyed Customer,

      Shoheb Shaikh.
      +91-[protected].
      KFC India customer support has been notified about the posted complaint.
      pathetic service .
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        D
        DocDoc
        from Bengaluru, Karnataka
        Jan 20, 2016
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        Address: Udupi, Karnataka, 576104

        My wife was food poisoned by the so called famous KFC. I grew up in abu dhabi, where i consider KFC food of gods, the smell the taste mesmerising. Welcome to india, where the KFC taste like ****, where kfc is nothing but just another fried chicken. Why do they even bother calling it kfc without the orginal kfc. I'm surprised kfc franchise being sold to such people who can't keep up with the standard of abroad kfcs.
        It all started with my trip to goa yesterday. Took a take away from kfc containing popcorn chicken and french fries only. Just a few kilometres away and my wife started having severe stomach pain and nausea. We have to stop on the way. She puked her guts out. We discontinued our trip on the way, completely ruined by the kfc $#@€ popcorn chicken. Never again from kfc, manipal specifically or any indian branches.
        KFC India customer support has been notified about the posted complaint.
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          S
          Syamkalyan
          from Mumbai, Maharashtra
          Jan 18, 2016
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          Address: Guntur, Andhra Pradesh, 522001
          Website: Kfc india

          Dear sir, Guntur staff are making FOOLS by taking our mobiles and SAYING YOU WILL GET 10% dis by small survey.after you exit show slip to counter.And they themself doing servey and written some no on slip and that ideate said next time when you visit come with silp we will give10%.How they treated us fools bleady for thisshould keep your slip.
          KFC India customer support has been notified about the posted complaint.
          Bad hosting
          french fries are not supplied instantly. they are pre prepared and cold and oily. about wednessday offer. unlike other cities in guntur the wednessday offer valid upto six p.m. only.
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            swapna307
            from Bengaluru, Karnataka
            Jan 14, 2016
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            Address: Bangalore, Karnataka, 560102
            Website: WWW.KFC.in

            Hi, This is regarding the depleting food quality at the KFC, HSR layout branch at Bangalore. I recently ordered a rocking burger and chizza. The burger bun was quite stale.. The chizza hardly had any cheese or vegetables on it.. Seemed totally different from the ones advertised. Was told by my friends that it was good at other outlets. The service was bad too.
            KFC India customer support has been notified about the posted complaint.
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              D
              Doha Wani
              Jan 14, 2016
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              Address: 190010
              Website: www.kfc.co.in

              What a rubbish service kfc has got in karol bagh my husband had gone food poisoning day before yesterday he was not in a condition to speak a single word, he had been immediately shifted to srinagar now I need full info of chicken quality that day I'm not going to leave u at any cost
              KFC India customer support has been notified about the posted complaint.
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                J
                johnsusai07
                Jan 14, 2016
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                Address: 600100
                Website: delivery.kfc.co.in/kfcindia/web

                Hi, I had ordered KFC Food for delivery in online yesterday[protected]:13). It is supposed to reach me at least by 20.45. But till 21.30 the order did not reach me and I din't get any calls/messages from KFC regarding the late delivery. Even I tried calling the customer care. They had given me the store phone number but that too din't help me in anyway. They(store) picked my phone and immediately cut my call and it happened 3-4 times. KFC is a very big network and a well reputed food store but how can they behave very cheaply. I had ordered and waiting for the food to come and I'm hungry too :( Really I just want to sue those store people so I'm seeking consumer complaints help. So please back me to show them the value of food and TIME !!
                KFC India customer support has been notified about the posted complaint.
                Jan 14, 2016
                Updated by johnsusai07
                Store Address:
                180 & 181, Raju Nagar,
                Oppo to AKDR Golf Village,
                Okkiyam,
                Thoraipakkam, Chennai, India
                OMR Road.
                Phone: +[protected]

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                  F
                  Farhan Khan Photography
                  from Jabalpur, Madhya Pradesh
                  Jan 13, 2016
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                  Address: Jabalpur, Madhya Pradesh, 482008
                  Website: kfc.co.in

                  I'm farhan and i'm a regular costumer of KFC. while having a chicken zinger today the chicken was too hard to eat after checking it out i found a bottle cap in between the buns. I was shocked after watching this type of service in KFC brand. it was really disappointing for me as regular costumer and as a food lover. I don't think i will go to KFC after this incident! this is not what expected from the favorite brand.
                  KFC India customer support has been notified about the posted complaint.
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                    I
                    ish sethi
                    from Bengaluru, Karnataka
                    Jan 13, 2016
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                    Address: Mumbai City, Maharashtra, 500037

                    We go to k star mall kfc at chembur mumbai and order for 5+5 piece crispy bucket and 3 chicken strips. Because they do not deliver we go to k star mall, go through the inconvenience of oarking and then taking 2 lifts and finally reaching kfc. Wait for 35 mins for the order. Come home. I take out two pieces and guess what.. over crisped almost burnt piece and zero marination on the chicken. Even the trademark crispy batter is bland and bitter. What the hell guys ? Are you selling your stuff for free or is it time when yum needs to get a kick on its bum and be thrown out of this country? What an absolute shame guys. Make the useless chef at chembur kr mall eat what he is making. He would puke himself. Screwed up evening all thanks to this useless brand and what it churns.
                    KFC India customer support has been notified about the posted complaint.
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                      Varun Goud
                      Jan 12, 2016
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                      Address: Hyderabad, Andhra Pradesh, 500081

                      My First purchase time it was very tasty and size also big But today 12/1/2016 when I purchased same but taste less and size came very small...not satisfied...a big failure
                      KFC India customer support has been notified about the posted complaint.
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                        Chirag Pruthi
                        Jan 12, 2016
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                        Address: Gurgaon, Haryana, 122002
                        Website: www.kfc.com

                        I'm escalating this issue to you because India store or customer service couldn't help. I ordered 6 pieces of hot and crispy chicken with 5 chicken snacker to my office address which is hardly 10 mins away from the store. Store details - 1st Floor, Food Court Zone, DLF Cyber Hub, Cyber City, Gurgaon, Haryana 122002 I placed the order through the customer service number at 6:25 apprx. Order couldn't deliver on the committed time i.e 30-35 mins from the order time. And when we get the order it was too late, 7.40pm, and cold. I spoke to the customer service executive Akash he said he'll arrange the call back as we demanded the order for free of cost as the other quality was poor and late. But didn't receive any call, when I got the order I called directly to the store manager he says we can't do anything you'll have to buy it, pay else I'll make the delivery boy pay. We were strictly against that so we said what do you want, he said return the order. (Rudely) Further, I made the order at 6.25pm, as you can see in the screenshot attached, but the mentioned time in the bill is 7pm, which is very pathetic. Now if this is the quality of service you're providing, I'll approach consumer forum, and I am going to post the same on Facebook and other social networking websites as well. I'm attaching all the bills phone call timings along with the email I want a strict action against it with a proper compensation.
                        On January 15th 2016 I placed an order online with KFC sector 9 Dwarka New Delhi which was not delivered on time. The order was placed at 9:33 and was supposed to be delivered by 10 p.m.. But when the order did not arrive by 10:35, I contacted KFC on +[protected] and Mr. Karthik answered who was very rude and said that it was my fault that the order was delivered because the address mentioned was wrong. when I told him that it was not possible as on the same address I have received many orders before...he started arguing with me and kept saying that it was my fault. The order was finally delivered at 11:00 p.m. And it was cold.I am very dissatisfied with the service and the food quality of KFC. This issue needs to be escalated so that they do not treat other customers in the same manner.

                        Product not delivered and yet to receive refund

                        Order No. :[protected]

                        for Rs. 793

                        Refused to deliver the order 1 hour after placing the order.
                        Yet to receive any communication regarding refund of the money.
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                          Bobby_y
                          from Visakhapatnam, Andhra Pradesh
                          Jan 12, 2016
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                          Address: 530001
                          Website: KFC.com

                          Promotion states that we can buy Chezza and can order 2 grilled chicken for 99 Rs where as the cash mechine does not support the offer. Which is misleading the customers and deceiving the customers at CMR mall visakhapatnam ... Which is not acceptable.
                          KFC India customer support has been notified about the posted complaint.
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                            umeshnadar
                            from Bengaluru, Karnataka
                            Jan 10, 2016
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                            Address: 400614

                            This complaint is with regards to your Kharghar outlet in navi mumbai at 10/01/2016 bill no. 39994 rani (possibly) After making payment when asked for bill said will give later while having the food asked one of your service person he was least bothered when visited the counter the guy opened the drawer and gave the bill which was in crushed condition on checking the bill there was an additional item which was not ordered. What if i had left without checking the bill this is clear case of cheating And want in writing the explanation why this cheating was done
                            KFC India customer support has been notified about the posted complaint.
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                              Prasen001
                              from Morjim, Goa
                              Jan 8, 2016
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                              Address: North Goa, Goa, 403001

                              So I had a zinger burger from kfc today after almost 1 and half months and it's sad to say that the Buger has lost its taste the zinger burger had chicken patty but it didn't have any spices on it nor did it have ketchup it had only myonese and lettuce and it tasted as good as like iam having bread and plain boiled chicken. The burger which I had 1 and half months back was delicious it had spiced chicken for patty lettuce and onion and ketchup but the one which I had today was completely not worth it!
                              KFC India customer support has been notified about the posted complaint.
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                                tamanna1234
                                from Gurgaon, Haryana
                                Jan 6, 2016
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                                Address: New Delhi, Delhi
                                Website: delivery.kfc.co.in

                                date of incident : 6th January 2016 client number : NA Description:I ordered a Dips BucKet (ORDER NO. 3829) (RS 561) . And I got 12 boneless strips allright but I DIDNT RECIEVE THE DIPS! What is the essence of DIPS BUCKET WITHOUT THE DIPS?? Area and branch: branch KFC Vasant square mall delivery area: Vasant kunj block C2 Desirable resolution: Would like to get monetary compensation for entire order or Another bucket of boneless chicken Dear Tamanna, We are writing to confirm your order with our Delhi - Vasant Kunj location. Your order no. is[protected]placed on[protected]:05:47) Delivery time is[protected]:40:00 approximately
                                KFC India customer support has been notified about the posted complaint.
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                                  Prasanth M Pai
                                  from Mumbai, Maharashtra
                                  Jan 3, 2016
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                                  Address: Thiruvananthapuram, Kerala, 695001

                                  I had chizza from kfc mg road trivandrum with my fiancee on january 1st 2016. It was stale and taste was disgusting. We are suffering from stomach upset and dehydration now. When the rates are so much on higher side we expect atleast minimum quality for the food that is provided.
                                  KFC India customer support has been notified about the posted complaint.
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                                    Mirash RBz
                                    from Perumbavoor, Kerala
                                    Jan 3, 2016
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                                    Address: Kannur, Kerala, 151
                                    Website: Nill

                                    Kannur district thalassery kfc is very poor condition its very new building but condition is very poor. Sometimes in washroom there have no tissues or sometimes wash pipe is not working they kept water in bickets or something like that its very cheep its became a big bad name for kfc please do anything for a better service and we want justice because we are paying more tax at there Contact me:[protected]@yahoo.com
                                    KFC India customer support has been notified about the posted complaint.
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                                      Smruti Divate
                                      from Mumbai, Maharashtra
                                      Jan 3, 2016
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                                      Address: 400703

                                      I ordered for a chizza which arrived approx 20 mins after order. I also ordered for a normal aquafina. But instead I got served a chilled one. When I requested to get the normal one, the customer service personnel took the aquafina back and didn't come back with a normal one. I got served an aquafina 10 mins after upon asking the third time.
                                      KFC India customer support has been notified about the posted complaint.
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