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KFC India Complaints & Reviews

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Updated: Sep 17, 2026
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KFC India reviews & complaints page 128

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K
KALYAN CHAKRAVARTHY ERRAGUNTLA
from Kakinada, Andhra Pradesh
Mar 5, 2016
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I have got bad experience last time i visited kfc on FEB 27. I have ordered and bill was 431 Rs.I have swiped my debit card and the money got debited from my account, whereas the executive told that he didnt get receipt. So, he asked me to pay in cash as the POS machine has some problem and promised me amount will be credited back. So, i paid the cash. So, far one week over, the money was not refunded back. Please help to look into this matter. I have strong belief in KFC as i visit every month to KFC.

My transaction number : [protected]
KFC India customer support has been notified about the posted complaint.
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    V
    vikaskaushik
    from Gurgaon, Haryana
    Mar 4, 2016
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    Payment taken by KFC ( Devyani International ltd. plot no. 1C, Knowledge park, express highway, greater Noida, CIN : U15135DL1991PLC046758 on 04.03.2016 against invoice no. [protected] order no. [protected] staff name Meena table 1 token no. 32
    please note First they swiped my credit card after some time waiting online they said the card machine in receiveing payment so the insist to pay cash
    i have made cash payment against this order
    but after 1 hour i have received message from my credit card company that an amount of Rs. 1474.68 was spent on card
    kindly reimburse the same amount as i have paid the payment two time ( cash and by card both).
    Regards,
    Vikas Kaushik
    [protected]
    KFC India customer support has been notified about the posted complaint.
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      P
      Prateek Alang
      from Noida, Uttar Pradesh
      Mar 2, 2016
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

      Today Wednesday offer i called twice. But they saying offer is only in dinniing k
      another executive said offer is change
      Why u r making fool to customer
      Thanks
      Prateek [protected]
      KFC India customer support has been notified about the posted complaint.
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        G
        gudivada101
        from Delhi, Delhi
        Mar 2, 2016
        Resolved
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        Resolved

        Address: Visakhapatnam, Andhra Pradesh, 530002

        We purchased chiza and popcorn med at 17:24 on 1st March, 2016 total bill rs.328

        place chitralaya complex stores, visakhapatnam.

        Complaint: I purchased chiza 5 times earlier, it has 4 pcs. But this particular pack has only two pcs. we were deeply disappointed, actually we took it as birthday gift to my niece studying 8th std. we were surprised I thought of taking up the matter with the stores but it was too late. we felt cheated.

        Dr.Gudivada Venkat Rao
        Mar 3, 2016
        Complaint marked as Resolved 
        Swetha from Chitralaya Mall KFC telephoned us and has sent a surprise gift pack to the birthday kid. We are relieved. Good response from Swetha and her team.We thought it is the KFC way of dealing with mixups. Anyhow it improved KFC brand image.
        KFC India customer support has been notified about the posted complaint.
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        best solution they did not disappoint the birthday
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          G
          gulrez zafar
          from Lucknow, Uttar Pradesh
          Feb 29, 2016
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          Address: Lucknow, Uttar Pradesh

          Kal raat maine 5 chizza purchase kiya but un log ne hme basi aor kacha chizza diya jise meri famliy membor ko loose motion ho gye hai aor apke managr se baat krni hai
          lucknow ke shara gnj mall se pucrchse kiya tha
          KFC India customer support has been notified about the posted complaint.
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          kal raat maine 5 chizza purchase kiya but un log ne hme basi aor kacha chizza diya jise meri famliy membor ko loose motion ho gye hai aor apke managr se baat krni hai
          lucknow ke shara gnj mall se pucrchse kiya tha
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            P
            pintusingh
            from Bengaluru, Karnataka
            Feb 27, 2016
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            Address: 560071
            Website: www.kfc.com

            I ordered food in KFC, JB Nagar, Bangalore on phone number[protected] by 1.30PM and they promised to deliver in 45 mins. When I did get delivery I called them back by 2.24PM and they mentioned that delivery boy has already left but they will resent and promised to deliver by 3.05PM. by 4.01PM got a message that my order has dispatched and eventually got a call at 5.10PM from KFC asking " Sir, would you like to continue with order or cancel it ? "... Is this what expected form global company...Pathetic service and we should boycott them for forever. If we were in US, I would have sued them ...


            My order number is 9687 / Date 27th Feb 2016
            KFC India customer support has been notified about the posted complaint.
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              D
              Devanshu6699
              from Bazpur, Uttarakhand
              Feb 27, 2016
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              Address: 122050

              We visit KFC manesar and ordered rice bowl and they give us the bowl with only 4 piece popcorn and when we are saying that you guve us less quantity then they are arguing with us..
              Im the regular customer or kfc in delhi
              KFC India customer support has been notified about the posted complaint.
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                G
                gaurav76
                from Pune, Maharashtra
                Feb 24, 2016
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                Address: Pune, Maharashtra, 411013

                I ate at kfc restaurants kfc itpl banglore karnataka, date[protected] time 20:40:01batch no. 0000086, tid 41112768, inv. No 005933

                Can you please send me the bill, i need it urgently(Email: [protected]@gmail.com)

                Thanks
                Gaurav
                KFC India customer support has been notified about the posted complaint.
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                  R
                  rockysly
                  from Sultanpur, Uttarakhand
                  Feb 21, 2016
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                  Address: 700156

                  Please note, DLF Rajarhat, Kolkata, Newtown . We have placed Order at 9PM and they did not even deliver till 11 PM. We had to call multiple times, and then finally they did not even bother to call up and did not deliver.

                  Date of Incident: 21/02/2016

                  very very unhappy customers we are . They donot take customers seriously.

                  Rajib+[protected]
                  KFC India customer support has been notified about the posted complaint.
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                    D
                    drsreeshanth
                    from Thiruvananthapuram, Kerala
                    Feb 20, 2016
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                    Address: Kozhikode, Kerala, 673016

                    I had visited the kentucky fried chicken (KFC) store in calicut, kerala on 20-2-16 at hilite mall. the chicken they served had blood oozing out from it. when asked about it, the boy replaced it with another piece of chicken. is this the quality of food which should be served by an international brand?
                    KFC India customer support has been notified about the posted complaint.
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                      K
                      Kapila Pande
                      from New Delhi, Delhi
                      Feb 20, 2016
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                      Address: New Delhi, Delhi, 110075
                      Website: delivery.kfc.co.in/kfcindia/web

                      I placed an order online where I was surreptitiously asked which "Locality" I live in - Now Sector 6 wasn't an option so I picked the closest Sector available that was Sec 10. 20mins into placing the order I figured I should call KFC and tell them that my house was in Sec 6 which happens to be across the road from Sec 10. The gentleman had the audacity to tell me that they don't deliver in Sec 6 and I should call their other outlet in Sec 6. Common sense says that if you don't accept such orders you should pass them on to the outlet which does! The gentleman on the phone had an "I don't really give a ****" attitude which really pissed me off and prompted me to write this complaint - knowing fully well that nobody from KFC is going to bother reading it or doing something about it!
                      KFC India customer support has been notified about the posted complaint.
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                        V
                        vpcare
                        from Noida, Uttar Pradesh
                        Feb 19, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Kfc lied about the time taken for deliver kept promising to deliver in the next 10 min . Took 1.5 hrs to deliver . Supplied false information sent an sms that your food was delivered when it was not . Order finally came at 11.15 pm .
                        Date of order 19 Feb 2016
                        Time of order 9 30 pm
                        KFC India customer support has been notified about the posted complaint.
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                          S
                          saritha babu
                          Feb 18, 2016
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                          Address: 641046

                          I received a message on my mobile about KFC offer and i spoke to [protected] and lady with a pleasant voice answered my call. i told her i am calling from coimbatore i gave her my address. she took my order . I spoke to her from my office landline [protected] approx abt 4 pm yesterday. i informed her ineed the delivery at 8.30, since i had a meeting. she confirmed my bill amount is 450RS .

                          at 8.30 I MADE SEVERAL CALLS to check my order to my surprise no order was placed, so upset with the response from the other side and i spoke to several people (sunil, Ranjith etc). All of them took it it so casually. i son was all alone at home waiting for the food and i was in a meeting.

                          mr Ranjith from the store said its will not come under delivery area.

                          DISAPPOINTING SERVICE
                          KFC India customer support has been notified about the posted complaint.
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                            S
                            shaik001
                            from Chennai, Tamil Nadu
                            Feb 17, 2016
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                            Address: Bangalore, Karnataka, 560100
                            Website: www.kfc.co.in

                            I have ordered for a Delivery in KFC and they have rejected the order as the place of delivery is far away from the KFC outlet. But, I have not received the refund yet.

                            order no. is[protected]placed on[protected]:13:24)

                            The KFC guy who called me regarding the cancelled order has mentioned that the refund will happen only after 15 days. But, I have not received SMS or email as order cancelled or status of refund.

                            Kindly check and help us
                            KFC India customer support has been notified about the posted complaint.
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                            Can you please check my order status and will refund my money.
                            Reply
                            still i did not receive any update from KFC, what to do ?
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                              S
                              Shubhajit Roy
                              from Angamali, Kerala
                              Feb 16, 2016
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                              Address: Kolkata, West Bengal, 700056

                              KFCs in Kolkata charging 15% Service tax and their packing for take way is very poor...Last time my large drink wasted due to the island they are charging extra Rs 20/- torn away on the road suddenly.
                              KFC India customer support has been notified about the posted complaint.
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                                A
                                arti13
                                from Bengaluru, Karnataka
                                Feb 12, 2016
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                                Address: Jammu, Jammu and Kashmir, 180001
                                Website: kfc bari brahmana

                                Got 5 pototo krisper packed from your branch at Bari Brahmna, Jammu via invoice no. [protected] ord no. [protected] dated 07/02/16. They charged excess money for extra cheese I.e. Rs.75/- + taxes.

                                But when I opened the packing at home, there was no extra cheese in it thereby charging excess money. This type of carelessness is not expected from you. It is not possible for us to go back and get our money back as we stay at a large distancee. Moreover there is no contact no. Of the branch mentioned on the bill. complained submitted on the same day but no response till now. Very bad customer care by kfc
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                                Worst kind of customer care
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                                  K
                                  kannan.kiruba.88
                                  from Bengaluru, Karnataka
                                  Feb 9, 2016
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                                  Address: 560036
                                  Website: delivery.kfc.co.in/kfcindia/web

                                  I have ordered for a Delivery in KFC and they have rejected the order as the place of delivery is far away from the KFC outlet. But, I have not received the refund yet.

                                  Order reference: [protected]
                                  Date:[protected]:55:00

                                  The KFC guy who called me regarding the cancelled order has mentioned that the refund will happen only after 15 days. But, I have not received SMS or email as order cancelled or status of refund. I could see there are lot of complaints against KFC regarding delivery

                                  KFC needs to refund the amount asap - ₹ 715.81
                                  KFC India customer support has been notified about the posted complaint.
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                                    A
                                    Abhiraj Rao
                                    from Khopoli, Maharashtra
                                    Feb 6, 2016
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                                    Address: Mumbai City, Maharashtra, 400101
                                    Website: www.kfc.co.in

                                    Regarding home delivery from KFC Growel's 101 Mall, Kandivali (East)
                                    Date: 6th February, 2016 @ 22:08
                                    Order No.:[protected]

                                    The order (which was 20 min late) was for Brownie Blast krusher, instead the delivery guy said that they only had Choco Lash, the unavailability of which wasn't informed by phone, email, or any other means.
                                    Upon finishing the krusher, I noticed a thin strip of plastic moving along the walls of the plastic cup (a picture of which is enclosed here, with is kept on the rim of the plastic cup).
                                    It may seem like something small but it could be potentially dangerous, and should not be present in any food.
                                    Bill also attached.
                                    KFC India customer support has been notified about the posted complaint.
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                                      C
                                      Chandrani Mitra
                                      from Patrasaer, West Bengal
                                      Feb 5, 2016
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                                      Address: Kolkata, West Bengal, 700102

                                      We have been at dlf1 kfc center rajarhat kolkatai. This has become a normal habit that people here do not clear ant pending item for customer. They keep customer always waiting and do not even check until customer comes over the desk and shout for their pending items
                                      KFC India customer support has been notified about the posted complaint.
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                                        H
                                        Hassan kungle
                                        from Gurgaon, Haryana
                                        Jan 28, 2016
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                                        Address: Thane, Maharashtra, 421301
                                        Website: shaata

                                        3 shop get closed in maharashtra near my area 1st kalyan metro mall 2nd ulhasnagar near gol maidaan 3rd NH3 highway shapur i just wat to know why these shops are getting closed i think pls reply
                                        KFC India customer support has been notified about the posted complaint.
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