KFC India Complaints & Reviews

I ordered in KFC my amount is depit but my order is not accepting .

My order No. K[protected]
All chickens were absolutely rotten, we took the pictures and showed to the staff as well. I will upload the picture for reference. The red, rotten, stale chickens.
We are having health, vomitting concerns after the food. I will upload on Instagram and Facebook as well.

Request you to please refund my money and don't play with peoples health.

Himanshu
[protected]
Gurgaon sector 14

12 March, i order from swiggy kfc chicken, bucket burger zinger and burger krisper, food was over burnt. tasteless. stomach started paining. Mysore

I order kfc, chicken and the food was over cooked and burnt. I couldn't have it and had to dump. all of it, and stomach had started paining also.

On Feb 15th I have ordered from KFC (Order No: K368W3080) which was canceled as the staff couldn’t handle the surge in orders. However it’s been a month and I haven’t received my refund for the paid amount of Rs 995. https://twitter.com/vmattaparthi25/status/[protected]?s=46&t=h2-_TnsJu-jB15sjYRy...⇄

Hi, I placed my order(#[protected]) on 15 March 2023 around 8:45 PM through the KFC App. Around 9:05 PM it started showing that the order is on the way. Around 9:10 PM I received a call from the restaurant that the order is still being prepared. After a few minutes, I called upon the delivery persons number given on the app and got to know that he was about 15 to 20 minutes away from the restaurant and it would take him that much time to reach there and then again another 15 to 20 minutes to reach my place to deliver the food. After that I keep waiting for more than an hour for the order, I called up the restaurant and asked them to cancel the order and refund the amount which was already paid through Paytm. I had also shared the details for the order and the payment method with the manager of Pitampura branch but I had not received anything about the order cancelation. Somewhere around 2:30 AM in the morning, I had received a message that the order was delivered to me but it was never delivered and I hadn’t received any thing regarding the order cancelation or whether it has been processed for refund. I can provide more evidence if required.

Good evening
I placed an order on kfc application from my registered number[protected] ordered in kfc app
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My...

While Trying to place an order on KFC MOBILE APP The Payment Flow was successful and after redirecting back to order creation page it went blank but money was debited neither order was created nor money was refunded, I tried multiple emails to kfc, they are not even responding, So unprofessional, I would have been happy even if they provided me with gift card instead of refund but nothing, It's been nearly a year

On 3rd March 2023, I received 2 sms from KFC at 0423 PM that I have ordered from KFC. Order no.7462.
But fact is I didn't order anything as I m Jain and don't eat non-veg. Somebody intentionally gave my mobile no to KFC to create fake record on my name to harrass me. It is not a mistake or error but intentional act as many such similar incidents happened earlier also to create fake record. I am from Mumbai.
Please remove my mobile no from your record (kfc record) and try to find who linked it. Also if possible implement mobile verification through otp so nobody can link any other person mobile number like this.

ORDER# K318W97398
Date of incident: 10th March 2023
I have placed the order at 7.55 PM and the order isnt delivered until 22:00 which is very rediculous. The team has been bluffing since 8.45 PM saying that I would receive the delivery in next 5 mins. But when I have called the rider at 22:00, he then informs that he is at Restaurant to pick my order at 22:00 when order was placed at 7:55 PM.
I wonder that KFC team doesnt know the meaning of ASAP when the order is placed to delivery ASAP.
Finally the order was delivered at 22:09

I would request for refund and wants team to ensure that this isnt repeated again to any of the customers.

It would have been nicer to inform customer in case if delivery is getting delayed.

Hi, I was placed the KFC order in kfc App on 9th march 2023 at 12:40pm - 12:45pm. By mistakenly i was placed Pick-up(HSR -Mall)instead of Delivery home. then i called to customer care i was required to delivery to home. CC they denied and they have given HSR- Restaurant Contract number. i called to HSR- Restaurant with order number: K226O18252, but they told order is not received and in app also its not reflecting also but i received the...

I ordered from kfc my order number is [protected] my contact email address was [protected]@gmail.com my order was without information cancelled and was not even in my order list at kfc app i have attached the confirmation of order and tracking status of my order

On 10 February 2023 i have purchased some food from your company against cash memo number 2219090 that day i pay some in cash and some from my UPI and the first attempt was failed and i try to pay it again then success but the company say they don't receive any cash and so i have to repay it and i pay double for my food.

I already submit complain about my problem but no actions were taken so.

I want your company to help me resolve my problem as soon as possible so that i can get refund for my money .

On 10 February 2023 i have purchased some food from your company against cash memo number 2219090 that day i pay some in cash and some from my UPI and the first attempt was failed and i try to pay it again then success but the company say they don't receive any cash and so i have to repay it and i pay double for my food. I already submit complain about my problem but no actions were taken so, I want your company to help me resolve my problem as soon as possible so that i can get my money back.

I placed an order on kfc application from my registered number [protected] at kfc store at Nagpur, Maharashtra .
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [protected]

I placed an order on kfc application from my registered number [protected] at kfc store at Nagpur, Maharashtra.
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [protected]

I have ordered from KFC app on 1/3/23 and paid through Google pay UPI.
The payment is completed the next day due to bank server issue but the order is not placed.
My money is debited from my account while the order is not placed.
I want my money refunded.
Thank you
I am attaching screenshot of my payment alongwith.
Look into it and send the money asap.

I have placed an order via KFC app on 1st march 2023 at jorhat KFC .
I paid the amount by UPI GPAY.
The money is debited but the order is not placed.
I am facing inconvenience so kindly refund the money asap.
Thank you

I have placed an order om 1st march 2023 from the KFC app at Jorhat KFC and made the payment of 520 rs via GPAY UPI.
Thr amount is debited from the account and the order is not placed.
I want a refund of the money asap.
Kindly help as soon as possible.
I have attached the screenshot of the payment for reference.

I placed an order on kfc application from my registered number [protected]
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [protected]