KFC India Complaints & Reviews

I placed a order in the KFC app today. I paid for it using Paytm option in the payment method.
The amount (rs352) was deducted but the order was not placed
I once again placed order and had to pay in cash

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I placed an order for KFC online, but due to technical issues, it was delivered to the wrong address, despite providing the correct one. The payment of 1778 was deducted from my bank account. I promptly called KFC to cancel the order since the address was incorrect. They assured me the order was canceled and that the deducted amount would be refunded within a few days. However, it's been over four days, and I still haven't received the refund. Please help me to refund the amount.
Kindly help.

KFC India customer support has been notified about the posted complaint.

Apr 25, 2024

Updated by Biswas Pradhan It's been more than 25 days no response from KFC team. Even after enquiring about my problem no response from the team about my refund.
Kindly help.

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Address: KFC Kawodiar

I brought chicken online.
Order No K360K12104
Chicken within the burger and chicken wings were very hard and stale

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+[protected] is the whatsapp number from where I got the message

+1 videos

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Mar 27, 2024

Updated by Pranat sorry not kfc india he was saying KBC india

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Address: IRALA CROSS ROAD

I have tried to place the order today (27/03/2024). while making the payment, i have choosen UPI mode and it redirected me to some other page. My amount got debited but my order is not confirmed. When i came back and checked it, place order button is grayed out. attached the screenshots.

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A

Anjali Advit gupta

from Chandigarh, Punjab

May 9, 2024

Have u get your refund??

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After several complaints through Swiggy and even on KFC's social media, I have not been refunded for the missing item. This is not the first time this has happened and is illegal because according to consumer laws, the restaurant has failed to deliver the item I have already paid for.

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Address: Thuraipakkam, Chennai

On 24 February 2024, I placed an order for Rs. 298. It was at processing state for long and then paid. But I didn't received my food. Kindly refund my money back.

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Website: online.kfc.co.in

There is no feedback link to avail 10% discount as per the invoice.

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Mar 14, 2024

Updated by fcastelino No feedback has been received. Is someone working on resolving this?

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Address: Kfc PaltanBazar Guwahati, Assam

Order of Rs 1719 was paid through UPI but they denied my meal, citing that payment was not confirmed. They kept me waiting for 30 mins and later asked me to raise a complaint aginst kfc online if I want to, they cannot help.

Till date, refund not processed and no update of refund yet.

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Address: Mumbai

Good evening
I placed an order on kfc application from my registered number [protected] at kfc store mumbai.
I paid via paytm mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [protected]

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May 02, 2024

Updated by Giridhar Mahadik I have not received any update as well as refund amount.
I have registered my complaint on 16th February however there is no response till date.
Kindly let me know the status when it will get resolved or it will not be resolved.

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Address: KFC, Y MALL, Thriprayar P O, Thrissur DT

I had ordered for KFC chicken on 17/01/2024 and paid Rs 772.95 through Gpay. The amount was debited from my account but not credited to sellers account as they say. So I had to pay the amount again through debit card transaction. Because of this I had paid the double amount for the food.

The manager told me that the amount will be returned within 14 days.
Its been 1 month and there is no return payment received yet. I have complained about the same more than two times but there is no reply from KFC side. Please urgently look into the matter.

UPI transaction ID :[protected]
To: K432 Kfc Ymall

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Address: 3rd Phase, BDA Colony, Domlur Village, Domlur, Bengaluru, Karnataka

I have ordered at and the amount was debited and the order has not placed what is this worst now all customers care executive at KFC isn't picking calls

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Address: KFC The Capital Mall, Nallasopara East - 401203

Today 26/01/24 we have visited to KFC The capital Mall at Nallasopara East location in Mumbai, we have order KFC Chicken Longer with invoice no [protected] and check no 15820 by 20:59:48, after receiving our order we found a big plastic inside our burger which is fried inside the burger.
This KFC franchise belongs to Sapphire Foods India Ltd with the GSTIN 27AANCS5595A1Z1 and FSSAI : [protected]

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Address: sector 10 gurgaon

Hi KFC Team,

KFC is the name of shameless people.

The attached order is delivered as per KFC but it was never delivered, even KFC don't have any details of this order.

This is very strange that how kfc digest it without any appropriate response

KFC selling always big/large/mall bucket on the same manner KFC having bunch of large bucket of shameless and liar people extra large bucket.

Do you have any shame? It was more than 6 months.

Thanks,
Pankaj Kataria

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Address: Kottarakar

Website: online.kfc.co.in

Money got deducted food not received
Address: kottarakar
Website: online.kfc.co.in

I have ordered food from kfc online dated[protected] . My money got deducted but the order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 615.56 indian rupees

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Address: Kottarakar

Money got deducted food not received
Address: kottarakara
Website: online.kfc.co.in

I have ordered food from kfc App . My money got deducted but the order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 615.56 indian rupees

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The Coupon originally had a balance of INR 500 /-
Once the order was failed the balance remaining is 18 INR
The store denied me the order as it was NOT SUCCESSFULLY Placed

KFC/not the store is denied help and asked me to contact the device provider for the same

The Coupon was tried on the app and not at the Store at
https://online.kfc.co.in/

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Address: Nelson Manickam Rd. Aminjikarai

ORDER #[protected] was placed on 10/Jan/2024 at 7:00 pm.
Mode of payment was Gpay
Order was not delivered

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Address: Sector 55, Noida, India

Hello

I have ordered food from kfc using kfc app. My money got deducted but order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 2320 indian rupees.

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Address: ashok nagar ranchi 834002

I got a kfc coupon code from my time prime membership but the coupon code is not working

KFC India Complaints & Reviews

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KFC India reviews & complaints page 14

Money deducted for order but order doesn't placed

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Money not refunded even after 4 days

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Stale food

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Whatsapp me and said that I had won lottery of 25 lakhs rs

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Amount debited but order not placed - chittoor kfc

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Missing Order Item and Not taking responsibility for the mishap

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Amount deducted from account but food not received

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Feedback Link

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Payment deducted but meal denied. Humiliated at store and refund not processed yet.

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Payment not received against deducted amount from paytm mode

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Requesting for a refund

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Payment but order not placed

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Found plastic in my chicken longer

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KFC Extra large bucket of liar and shameless people

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Money got deducted and food not received

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Money got deducted food not received

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kfc voucher of 500 applied. the order / transaction failed, balance deducted and order not delivered

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Order placed. Money Debited. Not delivered.

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Money Deducted But Order not placed & No updates on refund.

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Given coupon code is not working

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