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KFC India Complaints & Reviews

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Updated: Aug 8, 2026
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KFC India reviews & complaints page 14

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T
Tinju Philip
from Trivandrum, Kerala
Mar 27, 2024
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Address: KFC Kawodiar

I brought chicken online.
Order No K360K12104
Chicken within the burger and chicken wings were very hard and stale
KFC India customer support has been notified about the posted complaint.
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    P
    Pranat
    from Gorakhpur, Uttar Pradesh
    Mar 27, 2024
    Mar 27, 2024
    This thread was updated on Mar 27, 2024
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    +[protected] is the whatsapp number from where I got the message
    +1 videos
    KFC India customer support has been notified about the posted complaint.
    Mar 27, 2024
    Updated by Pranat
    sorry not kfc india he was saying KBC india
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      L
      LReddy13
      from CHITTOOR, Andhra Pradesh
      Mar 27, 2024
      May 9, 2024
      This thread was updated on May 9, 2024
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      Address: IRALA CROSS ROAD

      I have tried to place the order today (27/03/2024). while making the payment, i have choosen UPI mode and it redirected me to some other page. My amount got debited but my order is not confirmed. When i came back and checked it, place order button is grayed out. attached the screenshots.
      KFC India customer support has been notified about the posted complaint.
      Have u get your refund??
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        C
        Cnsmer2345
        from Kolkata, West Bengal
        Mar 27, 2024
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        After several complaints through Swiggy and even on KFC's social media, I have not been refunded for the missing item. This is not the first time this has happened and is illegal because according to consumer laws, the restaurant has failed to deliver the item I have already paid for.
        KFC India customer support has been notified about the posted complaint.
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          A
          Amalajiji
          Feb 27, 2024
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          Address: Thuraipakkam, Chennai

          On 24 February 2024, I placed an order for Rs. 298. It was at processing state for long and then paid. But I didn't received my food. Kindly refund my money back.
          KFC India customer support has been notified about the posted complaint.
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            F
            fcastelino
            from Bhubaneswar, Odisha
            Feb 26, 2024
            Mar 14, 2024
            This thread was updated on Mar 14, 2024
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            Website: online.kfc.co.in

            There is no feedback link to avail 10% discount as per the invoice.
            KFC India customer support has been notified about the posted complaint.
            Mar 14, 2024
            Updated by fcastelino
            No feedback has been received. Is someone working on resolving this?
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              D
              debarshimit
              from GUWAHATI, Assam
              Feb 20, 2024
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              Address: Kfc PaltanBazar Guwahati, Assam

              Order of Rs 1719 was paid through UPI but they denied my meal, citing that payment was not confirmed. They kept me waiting for 30 mins and later asked me to raise a complaint aginst kfc online if I want to, they cannot help.

              Till date, refund not processed and no update of refund yet.
              KFC India customer support has been notified about the posted complaint.
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                G
                Giridhar Mahadik
                Feb 19, 2024
                May 2, 2024
                This thread was updated on May 2, 2024
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                Address: Mumbai

                Good evening
                I placed an order on kfc application from my registered number [protected] at kfc store mumbai.
                I paid via paytm mode here payment debited but order not placed.
                Attaching screenshot for your reference.
                Please look into it and make the refund as soon as possible.
                Payment debited from account but order was not placed.
                Please help me to resolve the issue and help me to get refund
                My contact number is [protected]
                KFC India customer support has been notified about the posted complaint.
                May 02, 2024
                Updated by Giridhar Mahadik
                I have not received any update as well as refund amount.
                I have registered my complaint on 16th February however there is no response till date.
                Kindly let me know the status when it will get resolved or it will not be resolved.
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                  N
                  NIVIN P V
                  Feb 17, 2024
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                  Address: KFC, Y MALL, Thriprayar P O, Thrissur DT

                  I had ordered for KFC chicken on 17/01/2024 and paid Rs 772.95 through Gpay. The amount was debited from my account but not credited to sellers account as they say. So I had to pay the amount again through debit card transaction. Because of this I had paid the double amount for the food.

                  The manager told me that the amount will be returned within 14 days.
                  Its been 1 month and there is no return payment received yet. I have complained about the same more than two times but there is no reply from KFC side. Please urgently look into the matter.

                  UPI transaction ID :[protected]
                  To: K432 Kfc Ymall
                  KFC India customer support has been notified about the posted complaint.
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                    K
                    Keshav R Poojary
                    Feb 8, 2024
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                    Address: 3rd Phase, BDA Colony, Domlur Village, Domlur, Bengaluru, Karnataka

                    I have ordered at and the amount was debited and the order has not placed what is this worst now all customers care executive at KFC isn't picking calls
                    KFC India customer support has been notified about the posted complaint.
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                      S
                      SachinShah0046
                      Jan 26, 2024
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                      Address: KFC The Capital Mall, Nallasopara East - 401203

                      Today 26/01/24 we have visited to KFC The capital Mall at Nallasopara East location in Mumbai, we have order KFC Chicken Longer with invoice no [protected] and check no 15820 by 20:59:48, after receiving our order we found a big plastic inside our burger which is fried inside the burger.
                      This KFC franchise belongs to Sapphire Foods India Ltd with the GSTIN 27AANCS5595A1Z1 and FSSAI : [protected]
                      KFC India customer support has been notified about the posted complaint.
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                        S
                        starkataria1
                        from Gurugram, Haryana
                        Jan 26, 2024
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                        Address: sector 10 gurgaon

                        Hi KFC Team,

                        KFC is the name of shameless people.

                        The attached order is delivered as per KFC but it was never delivered, even KFC don't have any details of this order.

                        This is very strange that how kfc digest it without any appropriate response

                        KFC selling always big/large/mall bucket on the same manner KFC having bunch of large bucket of shameless and liar people extra large bucket.

                        Do you have any shame? It was more than 6 months.

                        Thanks,
                        Pankaj Kataria
                        KFC India customer support has been notified about the posted complaint.
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                          M
                          Minnnnnuuuuu
                          Jan 17, 2024
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                          Address: Kottarakar
                          Website: online.kfc.co.in

                          Money got deducted food not received
                          Address: kottarakar
                          Website: online.kfc.co.in

                          I have ordered food from kfc online dated[protected] . My money got deducted but the order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 615.56 indian rupees
                          KFC India customer support has been notified about the posted complaint.
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                            M
                            Minnnnnuuuuu
                            Jan 17, 2024
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                            Address: Kottarakar

                            Money got deducted food not received
                            Address: kottarakara
                            Website: online.kfc.co.in

                            I have ordered food from kfc App . My money got deducted but the order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 615.56 indian rupees
                            KFC India customer support has been notified about the posted complaint.
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                              R
                              Raktim Das Gupta
                              from Bengaluru, Karnataka
                              Jan 13, 2024
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                              The Coupon originally had a balance of INR 500 /-
                              Once the order was failed the balance remaining is 18 INR
                              The store denied me the order as it was NOT SUCCESSFULLY Placed

                              KFC/not the store is denied help and asked me to contact the device provider for the same

                              The Coupon was tried on the app and not at the Store at
                              https://online.kfc.co.in/
                              KFC India customer support has been notified about the posted complaint.
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                                P
                                from Chennai, Tamil Nadu
                                Jan 11, 2024
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                                Address: Nelson Manickam Rd. Aminjikarai

                                ORDER #[protected] was placed on 10/Jan/2024 at 7:00 pm.
                                Mode of payment was Gpay
                                Order was not delivered
                                KFC India customer support has been notified about the posted complaint.
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                                  S
                                  Sumit2k61
                                  Jan 1, 2024
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                                  Address: Sector 55, Noida, India

                                  Hello

                                  I have ordered food from kfc using kfc app. My money got deducted but order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 2320 indian rupees.
                                  KFC India customer support has been notified about the posted complaint.
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                                    A
                                    abhiraj_mishraa
                                    from Ranchi, Jharkhand
                                    Jan 1, 2024
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                                    Address: ashok nagar ranchi 834002

                                    I got a kfc coupon code from my time prime membership but the coupon code is not working
                                    KFC India customer support has been notified about the posted complaint.
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                                      S
                                      Soorya Prabha P
                                      Dec 31, 2023
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                                      Address: Trichy cantonment

                                      Recently I ordered via KFC app for a pickup of popcorn chicken and large fries. I have already ordered food for pickup and I was well aware of the taste of the food I have ordered. Today, the fries was barely fried and it was like a boiled potato. The chicken popcorn was not cooked properly and it was very dry. I wasn't able to eat the food properly and I was very disappointed by the food quality.
                                      KFC India customer support has been notified about the posted complaint.
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                                        S
                                        sokhigurpreet91
                                        Dec 30, 2023
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                                        Address: Prime Hub Rajpura , Punjab

                                        Bad experience with KFC's food & the Staff's reluctant behaviour of Sandeep Kumar, the
                                        Manager, .
                                        Food given was cold & no veggies added .Over complaining about food, the food served again was not upto the mark We complained again to which manager was not cooperative & dismissed our earlier complaint as well.He was very unprofessional & was putting blame back on us. He tried to defame us in front of other customers.

                                        After that, We only ate a long chicken burger which made my wife's stomach upset within 30 mins after consuming.
                                        This is clear ignorance of customers'health by KFC and bad attitude by staff. Now I'm planning for legal actions.
                                        KFC India customer support has been notified about the posted complaint.
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