KFC India Complaints & Reviews

I order on 19th march. order is not received. i tried to call customer care 8 time no one help to get me refund. they just saying 10 days and after 10 days nothing happens.

On 9th April 2023 I bought food for rupees 583 from KFC church Street, Banglore outlet. I paid using my credit card . But the service boy told me to do it again due to technical issues and the amount will be refunded within 3 days . But still I haven't received the money back .

I've ordered a food from KFC app from the mobile number [protected] on the date 11th April 2023 at 9:35 PM with order number K578W09073 for which I've paid the money from google pay with UPI payment id[protected] of rupees 771.01. I've received a message that my order will be delivered on 11th April 2023 at 10:20 PM. We've waited till 11:00 PM on the same day, but we didn't received our order. Instead of that we've received a message at 10:57 PM on the same day saying that our order has been delivered which we didn't received. I have the evidence for this which is a CCTV footage recorded on 11th April 2023 from 10:00 PM to 12:00 PM. When I enquired about this issue, I've found that the order is placed from KFC RC Puram Branch, Hyderabad. Then I went to that branch and enquired about my issue. After checking, the management said that they didn't received any order from us on 11th April 2023 which is very mysterious. Without any order registration, how can I get the message about my order placement, OTP for verification of my order and order delivery. How can my money be deducted from my account without order registration ? This is a very serious issue which led me to starve for the whole night. I'll go to next level if this issue is not resolved

I am writing to express my disappointment with the poor quality of food I received during my recent visit to your Kowdiar, Trivandrum restaurant on 13/04/2023. I had high expectations for the food, but unfortunately, it fell far short of those expectations.

Specifically, the chicken I received was dry and tasted old, and the sides I ordered were cold and stale. I was very disappointed with my experience and would like to request...

As i was ordering on 15 April 2023 i choosen paytm upi for payment there transaction was successful but on kfc app i didn't get any details of the order.

I contacted the helpline and they said the technical team will contact me but it didn't happen.

Kindly refund it soon. I m attaching screenshot of txn page from paytm.

We placed an order and they cancelled it because of the distance from store...they called us asking for the tansaction id and other details and even after providing it...the refund process hasn't even started...no messages, nothing

Kfc organisation are totally fraud got 54/54 4 times and then they sad money not received its a big scam

I paid 597 at 7:50pm to kfc through googlepay but i have not received any message from kfc . They are not responding to my calls as well . Its been an hour now without any response

I have order 4classic burgers in kfc through Zomato but i received only 1burger in order I contacted the Zomato customer care they told us they will check with them but still not response it's been 12hrs...

I have order 4classic burger on 11.04.2023 in Zomato but i have received only 1burger i didn't get any response from restaurant and. Zomato customer care tried calling them but they didn't respond them also. They are scamming people. It's been 12hrs still no response.

Making false bill, false phone number, giving discount somebody else, without taking customer phone number

Against A.Mondal and M. Rahaman billing and service desk
Please do the needful against them

Dr Sujay Pal
[protected]
[protected]@gmail.com...

Hi team,

I ordered 2double chicken roll and mixed zinger double from the cyber hub store of KFC but I received only the zinger burgers and not the chicken roll as I paid the complete money.

For your future refrence the bill is being attached.

And when I tried contacting the restaurant manager they told that it is there fault and they accept it but they can't help me out.

My money gine they took more money and provided less items they cheated on me.

Hence would request you to please take necessary actions and update me if this issue is not resolved then I will be forced to take this matter to the head office in India which is in gurgaon.

Gagandeep Chhabra
[protected]
chhabra.[protected]@gmail.com

I have order at KFC Prahalad Nagar Branch of Ahmedabad, Gujarat on date 07.04.2023 vide order no. [protected]. I have paid all the necessary payment in advance since it is a delivery order hoever KFC has sent the in compolete order and delivered at my home. In this comtext, I have filed complaint to their s=customer care THREE tomes but there is no action intiated since i have not recied the ballance item. By the time, I have receievd a call from KFC Ahmedabad by Mr. Ganesh wherein he said that he will not delievered the pending item and forced me to come to store and collect. This is a delivery order and it is his mistake depite that netither KFC nor any of his custoer care officer is in postion to take the action. This is regertful for customer that ever afetr paying full payment you will get the in complete order.
Request to kindly delieried the pending itema and take the apportiate action.

What kind of ### service you guyz provide. total nonsense. I ordered from KFC Shipra Mall, FC-5 Shipra sun city, Vaibhav Khand, Indirapuram, Ghaziabad outlet at 9:40 PM. Now its 11:00 PM but order has not been delivered. On contrary you nonsense order desk marked order as delivered. You phone not working from last half n hour. you don't have any chat SUPPORT. what kind of service you give part from making food.

Hello KFC, below is the purchase details, kindly send a bill to smohanraj.[protected]@gmail.com

Thank you

I have placed order via app money debited from account but order not placed I need refund

I had placed order in KFC app money got debited but order not placed in app

We found a plastic shard in the fried chicken that we ordered.

Date of purchase - 04/04/2023
Outlet - KFC, No 2, 1st Floor, GST Road Thailavaram, near Grand Southern Trunk Road, Guduvanchery, Chengalpattu, Tamil Nadu 603202

Reported the same to the store manager but no proper actions/measures were taken.

Myself Mohinder Singh and I am from Zirakpur, District - Mohali, Punjab. On 1st April -23 i visited KFC outlet at Ambala - Chd Road, Zirakpur. I placed my order of Worth Rs 1088 but as soon as started eating i found poor quality of chicken and too much oil Seeping outside the chicken. I complained for the same to the manager. He assured me to replace my order but after spending 15-20 minutes i didn't get my meal. After 2-3 reminders instead of serving my meal on table I was asked to collect the meal from delivery desk.
Again quality was not up to the mark.

KFC's quality of food and service at this outlet is pathetic. Concern authorities kindly look into matter else we will stop eating at KFC .
Regards

Invoice date-1st April-23
Invoice no-[protected]
Check no-11767
Amtount-1088

Stale food was delivered and bill was not produced by KFC Bangalore, new BEL road