Claimed

KFC India Complaints & Reviews

1
Updated: Oct 25, 2025
Complaints 2733
Resolved
508
Unresolved
2225
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

KFC India reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kanti Nandi
Feb 6, 2023
Report
Copy

Please send me bill of food ordered with ORD No. 372K023226, dated 21st January 2023. I lost the Bill.

Thanks
Kanti Nandi
Phone: [protected]
KFC India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Ballari Nunna Sai Lahari
    Feb 5, 2023
    Report
    Copy

    Address: Kfc electronic City phase 1 opp to Wipro gate 5 banglore Karnataka survey no.66

    Actually on Jan 29/01/2023 i went to kfc restaurant and I payed bill through Paytm and the amount transaction is failed and i didn't get my amount back and they had given a bill that refund will be back to your account on 6 days but still now i didn't get my refund amount back total amount 784/- pls check it once.
    +3 photos
    KFC India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Amaan Jalgaonkar
      Feb 3, 2023
      Report
      Copy

      Address: KFC, Food mall, Near Pali-phata, Mumbai-Pune expressway

      This incident happened on 2nd Feb 2023.
      I ordered one ultimate saving meal from kfc and paid 681/- rs for the same. I got the bucket and tasted the chicken, we were a group of four persons and each o[censored]s took one piece in their plate. All o[censored]s realised that we’ve been served stale food. To normalise the situation we asked the employee to get the bucket changed and give us fresh food without shouting or having any kind of debate with the employee. The employee named Ritik was not at all cooperative and was being stubborn when I asked him to change the bucket. He told he’ll get the remaining pieces changed but not those four pieces that were in each of our plates. At the same moment a drunk customer came to the counter and touched our bucket and the chicken in it. Now that bucket was completely uneatable as 3 people in the group were muslims.
      Later the employee was not able to handle the situation, he was communicating rudely. That’s where I told him to keep the bucket and money being unsatisfied with the service they provide

      Store address: KFC, Food mall, Near Pali-phata, Mumbai-Pune expressway

      Note: I’ll provide the complete video of employee and food once the authority approaches me
      +1 videos
      KFC India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Amaan Jalgaonkar
        Feb 3, 2023
        Report
        Copy

        Address: KFC, Food Mall, Near Pali-phata, On Mumbai-Pune expressway
        Website: www.kfc.com/?georedirect=false

        Greetings, Amaan Jalgaonkar
        This incident happened on 2nd Feb 2023.
        I ordered one ultimate saving meal from KFC and paid 681/- rs for the same. I got the bucket and tasted the chicken, we were a group of four persons and each o[censored]s took one piece in their plate. All o[censored]s realised that we’ve been served stale food. To normalise the situation we asked the employee to get the bucket changed and give us fresh food without shouting or having any kind of debate with the employee. The employee named Ritik was not at all cooperative and was being stubborn when I asked him to change the bucket. He told he’ll get the remaining pieces changed but not those four pieces that were in each of our plates. At the same moment a drunk customer came to the counter and touched our bucket and the chicken in it. Now that bucket was completely uneatable as 3 people in the group were muslims.
        Later the employee was not able to handle the situation, he was communicating rudely. That’s where I told him to keep the bucket and money being unsatisfied with the service they provide.

        Store address: KFC, Food mall, Near Pali-phata, Mumbai-Pune expressway

        Note: I’ve not uploaded the complete video of the employee and food. I can share it once the authority approaches me.
        +1 videos
        KFC India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          gangadharas
          Feb 2, 2023
          Report
          Copy

          Address: Basavanagudi Bangalore

          Worst employee and manger ..
          I paid 419 rs for bucket and they given small wing peace in that …
          I took take away and asked you severed product properly, they said yes, when I reach home and see really disappointed and mentally disturbed due to service…
          I think all employees are making fraud things and losing genuine KFC costumers,
          I really won’t suggest and close KFC Basavanagudi

          At 9:30 pm all products are empty in this store and what costumer wants they don’t have and employee will tell what costumer need to eat …
          Thu KFC …..
          KFC India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            F
            Farhan Anver
            Feb 2, 2023
            Report
            Copy

            On Jan 7th, my wife tried paying through upi terminal from kfc Select Citywalk Delhi branch and it was failed. Then they promised they would refund but did not receive till now. Now they are not picking calls or messages. It's a very small amount and still they are neglecting..
            +1 photos
            KFC India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              VidyaJha
              from Ranchi, Jharkhand
              Feb 1, 2023
              Feb 1, 2023
              This thread was updated on Feb 1, 2023
              Report
              Copy

              Hello KFC Lover! Your Order No. 329W131880, amount Rs. 556 is in our kitchen! OTP 7582 For tracking order follow link: ordertrack.kfcindia.co.in/track?JvFJfYsX...
              The order arrived after 2 hours.
              KFC India customer support has been notified about the posted complaint.
              And hence I returned the order. Requesting refund and some action on the local outlet
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Abbasmehdiii
                Feb 1, 2023
                Report
                Copy

                Address: Pune

                Order number [protected] not received from Deccan road branch pune, can't call the location, no refund received even though I've paid for the order.
                KFC India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Preet Raj
                  Jan 27, 2023
                  Report
                  Copy

                  Address: 5776, singhara chowk, new delhi, Paharganj, 5776, singhara chowk, new delhi, Paharganj

                  Yesterday i went to the KFC cp and my transaction got stucked but the amount was deducted from my bank. Than I got the receipt saying that my maney will be refunded. But i still didn't got any refund.
                  KFC India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sandeep Meena 11
                    from Delhi, Delhi
                    Jan 26, 2023
                    Report
                    Copy

                    Address: Delhi
                    Website: Kfc.co.in

                    I got a whatsapp message from official KFC handle thanking me for my order with a link of invoice but i didn't place any such order. Soo someone used my number to place an order without my permission and the customer name isn't available on the invoice
                    +2 photos
                    KFC India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Noushad Hussain
                      Jan 25, 2023
                      Report
                      Copy

                      Address: Amguri Ghat, Sivasagar, ASSAM

                      Good evening
                      I placed an order on kfc application from my registered number [protected] at kfc store wtp jaipur.
                      I paid via upi mode here payment debited but order not placed.
                      Attaching screenshot for your reference.
                      Please look into it and make the refund as soon as possible.
                      Payment debited from account but order was not placed.
                      Please help me to resolve the issue and help me to get refund
                      My contact number is [protected]
                      +1 photos
                      KFC India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        O
                        Opyee Sailo
                        Jan 25, 2023
                        Report
                        Copy

                        Address: chanmari

                        So we bought the kfc on the 25th january 2023 at midnight we had the chicken which it have an old smell of kfc but still it is warm after eating
                        it we can smell the old chicken smell which is very uplesant tatse we still finish it cause we already sepent the money only we noticed the old chicken smell after finishing it
                        KFC India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dharma Purushottam
                          Jan 25, 2023
                          Report
                          Copy

                          Address: Solapur

                          I have a coupon from axis Bank which I have received from reward points, but at Solapur branch (Maharashtra, India) they are refusing to take that coupon.
                          KFC India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anoop Battini
                            Jan 21, 2023
                            Report
                            Copy

                            I ordered 3 classic burgers which costs around 312/- rupees at DSL virtual Mall Uppal, Hyderabad. Burger and chicken quality was very bad. It was not up-to the KFC standards. I had a discussion with store manager but he mentioned this is how it will be for this type of burger. I'm a fan of KFC burgers and chicken but this time I was very disappointed with burger quality. This is the first time I'm complaining about KFC burgers. I don't have the bill with me but I have the credit card bill transaction number
                            KFC India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sultanimzee
                              from Shillong, Meghalaya
                              Jan 20, 2023
                              Report
                              Copy

                              Address: Anderson Plaza, Laitumkhrah Main Rd, opposite Laitumkhrah, Shillong, Meghalaya 793003

                              Hi today i was at KFC at Anderson building in laitumkhrah shillong and imade a purchase of big 8 meal and an additional fries, while the price mentioned is 549 the have charged us 659.05 and when ask the lady in the counter said it was tax ..while on the bill its mention the price is before tax and then they added an extra sgst and cgst at 2.5 % each i would like to put i to notice that this is a very unethical way of extorting money from their coustomer with out being transparent.

                              i would request to please look into this .
                              +2 photos
                              KFC India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rekhak5
                                Jan 19, 2023
                                Report
                                Copy

                                The chicken was totally spoiled and smells very bad .

                                They fried the same food again and again
                                +2 photos
                                KFC India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kvr Sudhir
                                  Jan 19, 2023
                                  Report
                                  Copy

                                  Address: hyderabad

                                  Dear Team,

                                  Please provide the duplicate invoice bill of KFC.Please find the details below
                                  1. date - 05/05/2019
                                  2. location - Hyderabad.
                                  3.Invoice no- K[protected]
                                  4.Customer id - [protected]
                                  KFC India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vashist Mallah
                                    from Hyderabad, Andhra Pradesh
                                    Jan 18, 2023
                                    Report
                                    Copy

                                    Address: Dmart Kompally plot no 5,6 pet basheerabad kompally

                                    1. Only one staff available for both veg
                                    2. Waited for 1 hr for order that too.. 12 pcs Boneless on Wednesday.. If can't maintain why to put offer .
                                    I am regular customer of YIM KFC in Kompally first time i came in this branch.. Not happy.. Will not visit again
                                    KFC India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Harikon
                                      Jan 18, 2023
                                      Report
                                      Copy

                                      I tried ordering through KFC app on 13/01/23, I paid through paytm gateway Money (847)was deducted but I didn’t receive any order Id confirmation from the website, I called the kfc customer support, asusal they said within 72 hrs money will be reflected but still money was not returned
                                      KFC India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Mohammmad ibarahim
                                        Jan 17, 2023
                                        Report
                                        Copy

                                        Address: KFC RBD Powai Mumbai

                                        Dear Sir,
                                        Last night i order KFC bocket for my family from KFC RBD Powai Mumbai

                                        My family waiting full night for kfc delivery but no response from any one

                                        Order number #[protected]

                                        Please fefund my payment as soon as possible
                                        KFC India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit