KFC India Complaints & Reviews

I have ordered a Chicken Zinger from Mogappair (Chennai) branch on 15th Nov'22 for lunch. Soon after I got the order, I felt it was overly thin and small. When I disassembled the burger and checked, it was very clear that they have kept Chicken Crisper's center instead of Zinger's chicken piece. I immediately called the outlet and placed my complaint, when I was shocking told that during Tuesdays and Thursdays the cut piece will be small...

Date of the incident - 5 October 2022
It has been over 1 month now since my prepaid order was cancelled. I still haven't received refund in my bank acc. Order was cancelled by your outlet on Oct 5.
KFC twitter has stopped responding to my DMs.
screenshots of payment proof and SMS of order cancellation has been attached....

I placed an order on 13/11/22(sunday) i dint receive any order updates.so got to know from the support team that the my order was failed but the money was deducted. i placed order in thanjavur kfc. so i request a refund of my money. it has been a day still i haven't received a refund....

I ordered 8 piece hot and crispy chicken from KFC which located at Nalgonda and it was delivered but the chicken was cold and no taste. Very disappointed. Please consider this and do needful.

[protected]
[protected]@gmail.com
Payment mode: UPI...

I placed an order through the kfc app on 4th november but my order was not placed but the money was deducted.I paid using upi. I went to the nearest kfc and discussed on this matter, they told me that my money will be refunded in the next 48 hours but that never happened i even tried to contact kfc through their customer care number but it was of no use.I request you to resolve my issue asap...

Received message from KFC that my order is confirmed with a link for invoice. I clicked the link by mistake and worried If my phone is hacked. I didn't order anything on KFC...

I did a order through kfc app on 5th nov 2022 and selected debit/credit card method for the payment and payed through credit card 730 Rupees amount is debited from my account but order is not placed.
I need refund for the same ASAP....

Order no is 303W91381..which I ordered and cancelled on 24/10/22. They confirmed cancellation my not refunded.Amount was rs521 paid by G pay. I also visited their store...

So i had ordered a takeaway at a KFC outlet in Avadi, New Military road. This was while i was coming back from a short trip. It was overall negative experience at the Avadi branch. I had ordered 2 Box meals of which they only gave me one. Plus they had taken nearly 20 minutes to complete my order. I called KFC customer care to tell them about the whole ordeal for which they told that KFC Avadi branch manager would call me in about 10 minutes...

It is regarding the Dharamshala branch of KFC, I don't know whether they have only two riders or more. But whenever I order a delivery, I always recieve my package after an hour. And today was the limit when even after one hour my package was not dispatched from the store. I had a call with the manager also and he was giving blant excuses. I request you to kindly improve the delivery pattern of the brand....

I have ordered Buddy meal from KFC app. From the Popcorn pack I got polythene in one popcorn it was wrapped. I took it out from my mouth. It was a great negligence from a big brand....

I received spoiled rotten and unhealthy food from kfc through zomato

Today i ate the kfc which tasted horrible and rotten
Dint expect this from kfc or Zomato

5 pices peri peri kfc leg pieces

KFC ORDER DETAILS
Order id [protected]
03 November 2022, 03:46 pm
KFC gf & ff
Plot 23, Nallgandala Road, Lingampally, Hyderabad
Delivery parner Yerragadda Srinivasbr...

On 2th nov 2022 i ordered 3pcs of boneless strips in perambur branch-chennai for pickup from branch worth 135, but when i reached the branch they said they havent received the order, i request you to initiate the refund...

This order was placed from zomato and the order no is [protected] I have order Wednesday special Chicken strip bucket and they sent me 4 piece of periperi strip that too pathetic taste and 5 piece of soggy chicken strip and the box should contain 12 pieces in total(5+4= 9) This is so disgusting would never expect anything like this from kfc.
If you can't deliver what the CUSTOMER needs kindly don't deliver or cancel the order...

I have paid money via upi to kfc at the outlet but the order was not get processed but money was paid from my side i want refund ASAP
amount was 284 rupees
Customar Name:- Zaid Ansari
Mobile:- [protected]
email:- [protected]@gmail.com...

I order a box from the kfc app from my nearest store with the delivery option but i didnt recieve it for a long time so i tried calling them they told me we dont accept orders from the app but i sent them the order no and the transaction which i did as a proof they told they will refund my order but till now i didnt recieve my refund .The CUSTOMER CARE is ### and the kfc app is a trash doesnt work properly no tracking nothing fed up with...

I have ordered food items at kFC today around 2.00 pm with the payment made and the bill generated saying it will be delivered by 2.45 pm our children were waiting since they did not take any lunch but it was not delivered even after four hours still it is not. When I tried contacting their contact number one executive updated that he will check and update the status . I wanted to stay online to get the status but that gentleman just cut...

I have done an order at KFC Dharamshala and it's been 8 days now but I didn't receive my refunded amount that is - 1844.01 rupees, my order I'd no is - K359W21696. Just do some this regarding this...

I ordered in kfc, DLF Mall of India on 25/10/2022. I paid through my debit card and The money got deducted two times but the order failed both the times. The manager said it will be refunded within 72 hours but it has not been refunded till now....

I have placed an order, and payment was also completed but I didn't receive my order...