KFC India Complaints & Reviews

I have placed an order, and payment was also completed but I didn't receive my order...

Good afternoon
I placed an order on kfc application from my registered number at kfc store haripad, kerala.
I paid via Paytm wallet here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My...

I have visited kfc on 3october 2022 at sapphire 3d mall ahmdabad and order the items for 615 rupees and had pay the money by the means of gpay in which the transaction was successful from my side but the store keeper told me that I have to pay the amount again because the didn't recieved the payment and told me that extra amount deducted will be refunded to me in next 72 hours but it didn't happened like that.
I want my 615 rupees...

I have ordered from KFC, LB Nagar hyderabad on 7th October 2022. The payment failed the first time and the money got deducted, the customer executive said that it was a technical glitch. So I placed another order with cash on delivery.
Not they are not refunding my amount I have tried to talked to them multiple times where they are not responding.
The customer care has been of no use either. The customer care is blaming on...

I have received a message from KFC, stating that "Yay! your KFC order number 42063 is confirmed. Hot & Crispy food will be ready for express pick up at 02:19PM from KFC RBD Raj Bhawan. Call out online pick up order at pick up counter for collection. Click for directions: https://goo.gl/v8d81k". I have called KFC regarding this as i never placed any order. They told there is no KFC counter with RBD Raj bhawan. Then they cancelled the order,...

On 18/10/2022 i ordered All chicken box and a chicken piece.. from yesterday night me and my wife are sick with vomiting and other discomforts .. i was served with rotten chicken .....

I visited the KFC outlet in Virar West Global City Cosmos square, on 7th September at 7 o'clock and placed an order for the 660 rupee Ultimate Saving Meals. Therefore, that includes the feather pieces. I requested to speak with the manager and told him everything. I also questioned how such a ridiculous incident could occur at KFC, to which he replied that it was an error for which he apologised and refunded my money. However, I'm still not...

I have ordered ultimate savings bucket form kfc app twice on Oct 14, Friday 2022 and done the Payment through Google pay . Money got deducted but order not submitted showing the inconvenience from app. Please go through and get my refund as soon as possible...

Hi Team
I have ordered Smoky Chicken and Popcorn Chicken Biriyani on Oct 3, 2022 at KFC Gaur City Mala, Greater Noida
The Smoky Chicken was stale and was full of black pepper. It was tasting bitter and the Popcorn Chicken Biriyani was yellow rice only. It cannot be termed as Biriyani. The chicken popcorn does not have even a pinch of chicken in it.

I have contacted the general manager and the staff however they...

On 1 st october i placed a order of ₹576.99 on KFC app through paytm at night around 12:40 am but they said the order will be delivered tommorow so i cancelled the order after 15 days passed i didnt recived the refund ammount.

I also tried to contact the store customer care every time they said we are working on it.

Also contacted the kfc customer care but they refused to help me.

Please find...

I have been constantly asking for a refund on a wrong order I placed on 23 September, the employees at call centre told me refund would be done with 3 days then they said it would take 1 week now it's almost about to be a month. The manager of the shop doesn't seem to be cooperative either. I have sent him all possible screenshots proving the transaction and he is still asking for some transaction Id which I cannot find as I had paid online...

I have paid Rs 796.01 for 8 pcs crispy chicken from Gariahat outlet, Kolkata but they had given only 4 peices. It was parcel pack for my home . Very shocking when I opened the packet at my home i found only 4 peices instead of 8 peices for which i paid 796.01 on date .
I want my money back.
Worst experience and services ever ....

On 1 September around 12 am in the night through the KFC official app and paid ₹576.99 online through paytm upi .Due to their policies the order will be delivering the next day around 10am due to that i cancelled the order and next days I called at kfc customer care they said i will be refunded with the money in 7 working days after 7-8 days i called them again now they are saying the refund status is still in processing.

Till...

I went to kfc Gip mall noida, they processed payment of 606 RS and said its not processed however it was clearly debited in and successfull my UPI, I had to pay again for my order. the lady on the counter said it will be refunded in 24-48 hrs and then said it will take 7-14 days, now it's been a month and these unprofessional guys haven't refunded my money. Txn id[protected] UPI on 14 September....

My name is Nayan Bawanthade from Amravati Maharashtra . today (12/10/22 ) I went to one of your store in Amravati situated in Tapadia city center. I placed my order on 9:20pm about 3 buckets and 8 cold drinks of around 2463 rupees. The staff has given me my order 1hr late . That's not the only problem the people who had given the order after me gets their food delivered early than me . I mean what is this behaviour this is not acceptable...

I want to say that kfc give message that food will be delivery but i am not order anything and any unknown person who is this i don’t know about him/her but he issue my number on bill...

Hello team,
I really had bad experience with infinity Malad West outlet.
Please some call me for details
[protected]
mubbashiraa.[protected]@gmail.com...

I ordered for 8pcs chkn wings but they gave me 8pcs dip bucket that too was absolutely cold and not fresh. I gave them spl. Instruction as well to cook a fresh batch as I had to take it away .. tried contacting customer care but they are unable to provide ay resolution as store managers number is switched off...what sort of service this is that being a big chain but no customer service

I need my refund and want to speak to...

Dear KFC, I am a KFC lover from long time,
Recently I had visiting 3 to 4 times at Viviane mall, thane outlet for buy chicken, I ordered and counter lady said, sir bill will come to your number, and my order no is 368, KFC zinger box, and then I found that till now no bills generate on my phone no. Counter lady was smart that they announced only cash pay. So there shouldn't be any proof.
And same incident happened last myb3...

It has been thrice in as many times that I have visited KFC at PVR phoenix mall at lucknow the debit/ credit card machine is not working and the staff has been very rude. And asked me to get cash for payment of my order.
Poor show and poor hospitality of the staff.
Request look into the matter...