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KFC India Complaints & Reviews

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Updated: Oct 25, 2025
Complaints 2733
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KFC India reviews & complaints page 22

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P
Preeti2917
Sep 4, 2022
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Order id:[protected]. Had ordered Chicken Zinger and Mingles Bucket via Swiggy. The lettuce in the Zinger was wilted. The coating in the fried chicken was absent. The food left a bad coating on the palate which clearly is a result o[censored]sing bad oil. After consumption, both my partner and I had upset stomachs.
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    S
    Sharad Swami
    from New Delhi, Delhi
    Sep 3, 2022
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    Address: Pitampura

    On 12th August 2022, 8:36 pm i ordered a big 8 from pitampura, Delhi kfc branch so i paid through my postpe card. So the amount got debited but still I haven't received any refund from kfc side.
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      D
      DR. TAMAL DAS
      Aug 31, 2022
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      Today I purchased Classic Zinger from KFC Devyani International Ltd. Property No. 1, Humayun Place, New Market, Kolkata (Inv. No. [protected]; Ord. No.[protected]; Date 08/31/22) for my kid. However to my utter disbelief the Bun of the Burger was totally stale and extremely hard. I had some good experiences of KFC earlier but this time it was disappointing. So I raised this complaint for the concerned authorities to take up the matter.
      Thank you
      Dr. Tamal Das
      KFC India customer support has been notified about the posted complaint.
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        A
        [email protected]
        Aug 31, 2022
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        Address: KP Rd, Qazi Bagh, Anantnag, Jammu and Kashmir 192101

        Sodexo is not accepted at KFC anantnag
        I have tried many times to tell them what is the reason but no response or accountability from staff
        Your transaction of Rs. 1582 at K460 ANANT was declined since K460 ANANT is not eligible to accept money from your cards. Tap for details. Sodexo

        Address of KFC:
        KP Rd, Qazi Bagh, Anantnag, Jammu and Kashmir 192101
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          P
          Poovathoor
          Aug 31, 2022
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          I am receiving messages to my number [protected] where in I have not ordered. Stop sending messages as it is not related to me. Attaching a screenshot and have the concerned outlet to make sure they get the correct number and the correct customer is informed.
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            P
            poojanair4353
            Aug 30, 2022
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            Receiving order pickup messages without placing any orders

            Receiving multiple order pickup messages (SMS) from QP-KFCCHK, QP-KFCIND, VM-KFCIND

            Below are the details of the messages received
            July 17 2022
            Yay! KFC Order no. 12518 is confirmed. Food will be ready for Express Pick Up in 7 min. Share feedback & view e-invoice at https://tiny.one/3xzaek4y

            Voila! Your KFC express pick up order is ready in 5:22 minutes. Show receipt https://tiny.one/3xzaek4y at...
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            Animesh Bhole
            Aug 29, 2022
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            Yesterday at 7:10 PM I placed order from kfc app for pickup, but my order was not placed and money got deducted from my bank account. When will I get refund?

            Attached transaction screenshot with it.
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              V
              vijay mankape
              Aug 28, 2022
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              Zomato cancel my order..KFC not prepared order on time.order placed at 7:30 pm and order cancel by Zomato on 10 pm.
              KFC India customer support has been notified about the posted complaint.
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                V
                VarshaKowdi
                from Dharwad, Karnataka
                Aug 28, 2022
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                Payment successful but order not processed

                Address: KFC Dharwad

                Ordered food through the online app (Kfc online food delivery app) and i paid money through google pay (Yum restaurant private limited)
                The online transaction was successful but the order did not proceed. It just says the order is still in your cart
                I did not get my delivery / the order was not prossessed.
                But i lost money.
                This is cheating. Refund my money of Rs.712...
                +1 photos
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                S
                Shifa 20HMB415
                Aug 28, 2022
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                Address: Centre point,aligarh,202002

                I'm highly disappointed with the unhygienic chicken served to me at kfc aligarh
                +1 photos
                KFC India customer support has been notified about the posted complaint.
                Aug 28, 2022
                Updated by Shifa 20HMB415                 I need refund as the quality served was really bad and unhygeinic.

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                  S
                  Shruti Khetade
                  from Mumbai, Maharashtra
                  Aug 28, 2022
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                  I placed an order of Rs 468 on 27 July 2022, on the KFC app. The payment was done via Paytm UPI and the amount was deducted from my account but the order was not processed.
                  Requesting you to process my request for refund.
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                    R
                    Raghav@8080
                    Aug 28, 2022
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                    Hii Team
                    I have been super fan of KFC since last 12 years and a loyal customer but on last couple of occasions KFC outlets in quality wise were not upto the standards.
                    This recent incident is from yesterday I ordered 8pc chicken strips at Cyber Hub food court gurgaon my order no was 4601
                    Strips were very very oily also quality was bad, which resulted in my stomach infection and now m taking medicines
                    moreover staff there was very lazy and were not ready to help.
                    I would really appreciate if I can get some inconvenience credit or good discount coupon for next order or my complete refund bcz it really impacted my health.
                    Regards,
                    Rahul Jasuja
                    e-mail [protected]@hotmail.com
                    Whtsapp [protected]
                    KFC India customer support has been notified about the posted complaint.
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                      U
                      Udit2121
                      from Ghaziabad, Uttar Pradesh
                      Aug 26, 2022
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                      Website: KFC application

                      I ordered through KFC app on 15tu August when they had a special bucket for the same.

                      The first order was placed after setting my home locality (Indirapuram, Ghaziabad) but the app placed order on a far away locality of Dilshad Garden. The restaurant refused to proceed with the delivery and said it is too far and you have to order again from the nearest store.

                      As per the refund policy the money is sent back to source account in 7-10 days. It has been 12 days now since the oder date nad still I have not received the money back.
                      KFC India customer support has been notified about the posted complaint.
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                      My order details

                      Refund not yet received - Comment #4042458 - Image #0
                      Refund not yet received - Comment #4042458 - Image #1
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                        T
                        tatt
                        from Noida, Uttar Pradesh
                        Aug 26, 2022
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                        Good evening
                        I placed an order on kfc application from my registered number at kfc store noida sector 18 on 23 aug 2022
                        I paid via credit card mode here payment debited but order not placed.
                        Attaching screenshot for your reference.
                        Please look into it and make the refund as soon as possible.
                        Payment debited from account but order was not placed.
                        Please help me to resolve the issue and help me to get refund
                        My contact number is [protected]
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                          K
                          Kannan Sh
                          Aug 25, 2022
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                          Address: KFC kuniamuthur , Coimbatore branch, India

                          On 24.08.22 9.02 pm, I wish to place an order at KFC through online for home delivery and I paid the amount (Rs. 951 /- ) through Google pay.
                          My amount was debited but my order is not processed / placed.
                          I informed this to KFC kuniamuthur, Coimbatore branch, India where I tried to place my order

                          Kindly process my request to get my money to my
                          bank account.
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                            D
                            Dhinesh Kumar 95
                            from Tittakudi, Tamil Nadu
                            Aug 25, 2022
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                            The transaction of Rs 737. On 16 Jul 22. Was debited from my paytm wallet. But the order was not successfully placed. It's nearly 2 months but I haven't received the refund yet.
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                              R
                              Ruchi S.
                              Aug 25, 2022
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                              On 24/7/22 i placed an order of about ₹1096 and as they didn't had the service to deliver at my place so i cancelled the order and asked for a refund. The customer care service however were quick to address the issue but no initiation of refund has been to come to me yet. 'Salman Bhaldar' named employee for the team gave me false hopes for the refund, still no progressive changes to seen. Kindly empathize and do the needful. I have also attached the transaction that took place after placing the order.
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                                N
                                neeelaaaa
                                from Bengaluru, Karnataka
                                Aug 24, 2022
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                                Address: KFC - Mantri mall (Bangalore)
                                Website: kfc.co.in

                                K208W37719 - KFC Order Number
                                My order was booked around 8 PM and KFC Mantri mall (Bangalore) outlet has promised my delivery by 9:02 PM. But still 9:25 not delivered and no update also from the outlet. Attached screenshot for your ready reference also. When I tried calling the customer care nobody was picking calls and finally at my 4th attempt after waiting for more than 15 minutes in line somebody picked the call and informed me that they can't give their manager number and asked me to call via roll free number. I am really fed up with KFC today due to this worst service. Very lethargic behaviour towards customer.
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                                  S
                                  srinivas vanga
                                  Aug 24, 2022
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                                  Address: Chrompet, Chennai

                                  Hi, I am srinivas v from hyderabad. I visited your chormpet store in chennai on 22nd AUG at around 9pmand ordered food. I paid an amount of approx .Rs. 350+. When i have asked for the bill, your executive at store informed that i will get my bill through SMS and i can download later. After that i returned to hyderabad, but even after two days also i have not I have not received my food bill. Kindly provide my GST bill on priority.
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                                    S
                                    siddharths716
                                    from Kolkata, West Bengal
                                    Aug 23, 2022
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                                    I ordered from KFC app on 9th Aug 8.30 pm and the order automatically got assigned to my nearest KFC i.e KFC Avani Mall, Kolkata. But after a couple of minutes the manager called me up and said that he is cancelling my order as my house is too far (the app only assigned it to them). Now it has been more than two weeks but the amount that got deducted from my KFC gift card did not come back. Even after calling the manager numerous times my issue was not solved and it keeps on getting delayed. My KFC gift card expiration date is coming closer and I am not getting my refund back. And in the app it shows "cash on delivery", I dont know why. I beg you to please look into this, it has been a pathetic experience with KFC.
                                    KFC India customer support has been notified about the posted complaint.
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