KFC India Complaints & Reviews

Your order number: [protected]
Delivery Date: 07 September 2022
Estimated Delivery Time: 09:28 PM

I have ordered 2 buckets of chicken via KFC App from KFC Mogappair, but didn't receive the order from the store. I had called the store more than 25-30 times and I even called customer support also. When the Mogappair store and manager said the order would be delivered within 15minutes but I had called till 11:40 but the order had not been received/delivered. They attended a couple of calls after that, nobody responded and disconnected my call after they saw my number. Still the order and money have not been received. It has been more than a month.

Good morning
Hello sir/ma'am i placed an order from KFC India App at KFC Store Dimapur, Nagaland
I paid the order in UPI and the transaction was successful in my UPI app but i didn't recieve any order information from KFC app
I'm attaching screenshot for your reference.
Please look into it this matter and make the refund as soon as possible.

I bought KFC chicken today. Some of the pieces tasted and smelled very badly. Felt really nauseous. Colour change was also visible chicken pieces are definitely not fresh. Lost trust in KFC. Very bad experience

Please remove my number form order received SMS list.

Yay! Your KFC order number [protected] is confirmed. Hot & Crispy food will be ready for express pick up in 7 minutes....

Ordered tandoori chicken burger:
Bread was stale
It was cold
Chicken was not satisfactory
It was waste of time and money

I ordered All chicken box by KFC online food delivery app neither I received any order nor my money refunded. Highly disappointed with the service. Will never recommend anyone to visit KFC.

I ordered all chicken box with the by KFC food delivery app…. Didn’t received my order neither the refund. I trusted on kfc and this is what I got in return. Highly disappointed with KFC. Will never recommend anyone nor i will visit KFC anymore

As they were introduced newly we went to try but instead got bluffed by getting normal once after asking again they bluffed with normal fries

The date of the incident is 24th Aug 2022. When I entered sector-71, M3M broadway Gurgaon, I was directed to a KIOSK to order. I ordered and made a payment of Rs953 via Paytm UPI. The amount got deducted and my order was not given to me saying the order got failed and I have to pay again. I was assured the paid amount will be refunded in 10 days. I didn't pay again as I was afraid of failed order. I said to the manager that I will wait for...

Hey i have made an order on the KFC app but on the order history if shows as nil, I want a refund on the same

Getting following kind of messages regarding kfc :
Thanks for your recent visit at KFC Nashik. Please share your feedback at https://tinyurl.com/2pvwpjcu & avail 10% discount on next visit. T&C
This is a serious matter. Your company name is being tarnished. I request KFC to please look into this matter.

Hi Team,

This is to highlight a pathetic customer experience I experienced at Somajiguda- Raj Bhavan KFC store.
Hyderabad, Telangana.

We have ordered unlimited bucket and chicken popcorn (L). The pieces were stinking and seemed like they were fried with old oil. They tasted very bad.

We have called the staff and complained and he acknowledged and told that he’s been listening to many complaints like this. However, he gave us only 1 medium popcorn which tasted bad too( we didn’t eat it and we have returned it as well)

I just ate half a piece in that and returned it. The manager MR. Akram was immensely rude and denied the feedback. As soon as I went, without even tasting the piece, he shouted “200 customers ate this and no one complained”.

Is KFC customer service that poor that no acknowledgement also would be done for a complaint ? We have been regular customers to this store and this is a PATHETIC customer experience.

I had ordered Wednesday bucket.. and i received only 8 pieces and out of which 4 small leg pieces 2 small wings and 2 breast pieces... This is not acceptable

I have order food from kfc for dinner. Unfortunately no one came to deliver the food and my money got debited Rs. 1517. The order number is #K486W11518.
This is pathetic and did not expected from KFC

Hi, KFC

Today[protected], I have ordered 2 smokys 2crisspys 2Dips. Bills around 452/- happened. I have received my order and went to my home.But in that parcel no Dips is there. My Token number :-2309.So, please do needful justice.

Thank's Regards,
D.Shankar Silaparasetty
[protected]

Ordered food on KFC App on 12th Sep evening, paid money thru GPay and got confirmation of order being placed. Reached the outlet to collect the TakeAway parcel only to realise that the order wasn't confirmed and passed on to the outlet. Had to pay again for the order and paid Rs400 extra this time. The store manager didn't help with the order on App or Refund. Called the CustomerCare 4times as they'd hung up twice on our call to get the Refund processed, which I'm still awaiting. They asked for the screenshot of the payment made, which was sent, and are silent on it thereafter. Nobody is responding now to our calls. Very disappointed with the KFC service at the outlet in Pune.

[protected] please refund my money

Myself Manoj Kumar, I have ordered on KFC Restaurant 3 items through swiggy online payment on[protected] time 7.25pm. My order receipt #[protected], in that 1 item was missing that is tandoori masala dip ×2 quantity which is rated on bill as Rs.57.14 . I called delivery executive he mentioned that the pack was covered fully by restaurant and not my fault. I also think it is restaurant fault because I received order fully packed only but 1 item missing. Kindly look into it and refund my amount Rs.57.14 as soon as possible. Thanks.

I placed order on KFC Korum Mall, Thane (Order # [protected]) on 11-Sep-2022 at 06:15 PM.

The order was never delivered to me, though I stay hardly 3 kms. from the KFC Korum Mall, Thane.

Later, I received SMS to give feedback for the delivered item. This is cheating !

I tried calling the KFC Phone No. : +91-[protected]. But, no one responds this number. It is a totally useless phone number, just to fool the customers.

Now, KFC should refund my amount for this order that is already paid to them.

This is very pathetic service from American Brand KFC. Very Shameful on KFC's part.

I ordered in veg spicy and classic in veg combo but i received non veg.. I really get upset and i will never ever trust ur company again .. Where as i am pure vegetarian ..