KFC India Complaints & Reviews

Address: phone: 8547584525

I am getting this sms almost daily and I do not order anything. Kindly rectify the issue as soon as possible

"Voila! Your KFC express pick up order is ready in 0.711 minutes. Show receipt at the 'Pick-up counter'. Happy Crunching!"

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Address: KFC, East Patel Nagar, 110008 ,New Delhi

I placed an order on KFC website and my money got deducted but they order wasn't placed. I talked to the manager and he's saying wait for some days. It's been 10 days (order on 12 August 2022) how long should I wait?!
Extremely dissatisfied with the approach to the resolution of the issue.

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Address: Palampur KFC

I purchased kfc at Palampur and my first google pay didn’t work out but the second one was successful. And when I reached home I noticed my first payment was also done. So I paid double. I asked manager to refund my money and now she is not picking up my call neither texting back.

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I had made an order using UPI for Rs.812/- and awaiting refund for the same as the order was not successfully but my money was debited. I am attaching the payment screenshots and transsction ID for reference below. I will personally update this complaint as resolved once my refund amount is credited back to my account lest I will keep writing reviews on the internet. Thank you in anticipation.

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Address: Shadipur

Website: Kfc

I ordered KFC around 10:40 and the money was deducted from my account but my order was not placed... And the KFC app is showing nothing... I kindly request KFC to take action ...

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Address: A- 14, 4th floor, karnavati apartment, jodhpur village, ahmedabad

I chandra booked a order but payment was complete and it didn't showed me order no. and not the order placed.

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Paid Rs.812 for KFC order. Money deducted but order not placed. I want to know how long will it take to get my money back.

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I need refund for the order which I placed on 20-AUG-2022, from KFC, as my money was deducted from my account but order was not processed. I had done payment using Upi and its reference ID is[protected]. Please process my request.

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Aug 22, 2022

Complaint marked as Resolved

Got my refund.

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A

arjun dawar

Sep 4, 2022

I need a refund for the order which I placed on 2 September 2022 from KFC, as my money was deducted but order cannot processed. I request plz process my request for refund.

Money deducted but order not processed-need refund - Comment #4046376 - Image #0

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Madhukar kymar

Nov 3, 2022

Dear KFC India,

I ordered takeaway in place of delivery on nov 3 as there is no cancel option available in app i contacted restaurant and cancelled my order as I am unable to pickup. Restaurant manager told me my order got cancelled but didn't get any massage or refund ... Attached my order receipt please help.

Thank you

Money deducted but order not processed-need refund - Comment #4068027 - Image #0

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These people are the worst service available, Swiggy and Zomato are 1000% better then them. Atleast they respond and provide quick resolution.

I ordered food via online payment and didn't receive any order nor any refund, worst part is their service centre. They are THE worst people all are worst behaviour, if we ask for more information they will just keep on hold for 10mins and cut the call.

I don't know what kind of SCAM these people are pulling. It's been 4 days since the order. And yet not received any response from their end.

Is there any responsibility at all, i Don't know. Please value a persons time. I know there will be issues, but please rectify the same in good manner.

Order no: K302W42014

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I tried placing order through app and paid amount via UPI, my amount got deducted but order is not processed

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Aug 23, 2022

Complaint marked as Resolved

I got the refund

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Address: MSM mall, Erandawne, pune

I placed an order on the app but it didn't get placed and still my money was debited from my account, I personally went to the outlet as it was a pick up order, but they said that they didn't receive any details related to my order, please issue refund asap

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Address: Kengeri satellite Bengaluru

Website: Consumer complaint.in

Dear sir/madam
I was doing part time job in KFC .i have
to concentrate on study's i left the job after that I have given resagination letter but I didn't received my salary of June month now August came but they still not credited my salary. Then i informed Rgm also they given hr number but Here Area HR is not receiveing the phone calls and not responding properly. consider my complaint against kfc .

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I have purchase KFC chicken through Swiggy and paid 700+ for the same. Received the 8 pieces with excess salt and raised a complaint with Swiggy and they are providing only 154/- as compensation. I have visited kfc restaurant for the solution and they have denied and said that if the product delivered through swiggy then they can't provide any service or refund/replace. The entire 8 pieces was thrown at KFC 09 Panchkula in front of outlet...

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I placed the order around 10:30 pm at KFC at Nexus grand central mall Seawoods.

Got a tracking link and confirmation notifications on mail and SMS.

I didn't receive the order yet.

The best part is I paid for the order already and no one bother to call me or inform me or update me on KFC.

PFA of the proofs

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I book order through kcf app but my money is cut and i do not get order then i call to custmer care there book my complain and say to return the money but still not get my money

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Aug 18, 2022

Updated by shahab afroz and complain number is k[protected]

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Address: KFC Ashok Nagar, Chennai

I placed an order on 18th June 2022 at KFC Ashok Nagar, Chennai, Money was debited, but the order was not placed. I was told that the money would be refunded in 10 - 15 days. But it has been 2 months now, but the amount has not got refunded.
I contacted customer care multiple times, and they say that they would arrange a callback, but I got the call back only after calling them 5 or 6 times.
They have provided the contact details of the store (Ashok Nagar, Chennai), but the contact person is not returning calls nor responding to any messages.

Order Amount - Rs 363
Amount Paid to - KFC Ashok Nagar (Sapphire Foods India Limited)
Paid at 6:46PM 18 June 2022

This is the 3rd time I am writing this complaint. Why is the amount not getting refunded even after 2 months?
WORST CUSTOMER SERVICE FACED EVER!!!

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Highly surprised by the customer support given to me for my repeated mails to feedback team.

For your information - I ordered from KFC, Kapil towers, Nanakramguda, Hyderabad on Sunday evening -14th aug, 2022 from KFC app, but I did not receive my order at all, neither anyone informed me, even I tried calling kfc many times on given number, also I raised complaint through mail to [protected]@yum.com, but till now not addressed...

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I order KFC on August 16, 2022. While ordering KFC from App the payment got deducted from my bank account but i dont see any order details, so i contacted customer care and they said there was a technical issue. What the heck. So i ask them for refund and they say itll take 7 to 12 days. What the heck, deduction was just in a blink of an eye and refund is like gonna take forever. I got frustrated because the representative didnt even inform...

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I had ordered online through the kfc app via upi twice and money was debited, but back at the kfc app after payment, it showed there was some kind of error and order has not been placed.

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Aug 21, 2022

Updated by Diljith Dinesh I have received refund for one payment, but the refund for the seco d payment of the same amount is still pending.

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Address: KFC Akshardham. Delhi

Order for KFC Akshardham on dated 30.07.22. Payment deducted 2 times but still not received refund.
Amount 1188.02

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