KFC India Complaints & Reviews

I have been a regular customer of KFC and I have been eating KFC ultimate bucket from very long time now. But the thing is, recently a fraud has been happened with me twice . I ordered KFC ultimate bucket and I have not received it for two times. The branch is of Nehru Place, Delhi. And It happened with me first time then i didn't focused it much but then after some time i realised that bucket also comes up with coke bottle. And when i contacted Zomato, it says all items are delivered as said by merchant. Now second day i ordered the same bucket just for confirmation and still same thing happens with me again. And this time i asked delivery boy to show me where is the Pepsi bottle so he too said that bottle is not there as restraunt only have him this sealed bucket. And we can simply identify if there is a bottle or not in that paper bag. I immediately contacted Nehru Place KFC manager and he said that this thj g cannot happen and I asked KFC manager to cross check the camera and see himself who is wrong . He after cross verifying, called me and is ready for compensation who earlier was not accepting that it has done from their end. And i have each and every call recording of Manager named " Muskan Memon"

So just fact here is I want serious actions against that branch as he is clearly doing a fraud using KFC's goodwill because KFC is such a reputed company and under the franchise model they are just doing the fraud. And this has happened with me for the two time consecutively and that even with the same branch. I too have CCTV surveillance at my doorstep so you can cross check that also. BUT PLEASE TAKE SERIOUS ACTIONS AGAINST THAT BRANCH or else I will have to go to Consumer Forum for doing such a fraud using KFC name.

My name is Mohd Junaid
Contact Number is : [protected]
Contact me for every evidence which i have listed i have i will share as manager are without even a single shame doing complete fraud and i am a single customer who has raised this, i don't know how many else they have cheated also. So please take actions against it. And it's not a matter of Pepsi, rather it's a matter of fraud and that too online fraud.

I m attaching the same recent two order here. And for the last order i have every call recording of manager accepting mistake but this is not the way na sir. They are doing fraud with other indirectly then if they somehow provide me a resolution. I want strict action against that branch.

I placed an home delivery for a meal from KFC website from KFC Elante mall on 19 Aug 22. IDE order number [protected]. However, the manager told me that they don’t do delivery and amount will be refunded. However, even after 3 weeks after the said issue, the amount is not refunded. The manager does not respond to calls or messages. Pathetic customer service. Need the refund.

Hello,
I have to register this complaint as i have payed for an order from KFC india mobile app through online net banking transfer. But it seems there has been no order placed even though the money amount has been transferred and payed.
I need for it to be fixed as soon as possible and require my money to be transferred back.

Order id:[protected]. Had ordered Chicken Zinger and Mingles Bucket via Swiggy. The lettuce in the Zinger was wilted. The coating in the fried chicken was absent. The food left a bad coating on the palate which clearly is a result o[censored]sing bad oil. After consumption, both my partner and I had upset stomachs.

On 12th August 2022, 8:36 pm i ordered a big 8 from pitampura, Delhi kfc branch so i paid through my postpe card. So the amount got debited but still I haven't received any refund from kfc side.

Today I purchased Classic Zinger from KFC Devyani International Ltd. Property No. 1, Humayun Place, New Market, Kolkata (Inv. No. [protected]; Ord. No.[protected]; Date 08/31/22) for my kid. However to my utter disbelief the Bun of the Burger was totally stale and extremely hard. I had some good experiences of KFC earlier but this time it was disappointing. So I raised this complaint for the concerned authorities to take up the matter.
Thank you
Dr. Tamal Das

Sodexo is not accepted at KFC anantnag
I have tried many times to tell them what is the reason but no response or accountability from staff
Your transaction of Rs. 1582 at K460 ANANT was declined since K460 ANANT is not eligible to accept money from your cards. Tap for details. Sodexo

Address of KFC:
KP Rd, Qazi Bagh, Anantnag, Jammu and Kashmir 192101

I am receiving messages to my number [protected] where in I have not ordered. Stop sending messages as it is not related to me. Attaching a screenshot and have the concerned outlet to make sure they get the correct number and the correct customer is informed.

Receiving multiple order pickup messages (SMS) from QP-KFCCHK, QP-KFCIND, VM-KFCIND

Below are the details of the messages received
July 17 2022
Yay! KFC Order no. 12518 is confirmed. Food will be ready for Express Pick Up in 7 min. Share feedback & view e-invoice at https://tiny.one/3xzaek4y

Voila! Your KFC express pick up order is ready in 5:22 minutes. Show receipt https://tiny.one/3xzaek4y at...

Yesterday at 7:10 PM I placed order from kfc app for pickup, but my order was not placed and money got deducted from my bank account. When will I get refund?

Attached transaction screenshot with it.

Zomato cancel my order..KFC not prepared order on time.order placed at 7:30 pm and order cancel by Zomato on 10 pm.

Ordered food through the online app (Kfc online food delivery app) and i paid money through google pay (Yum restaurant private limited)
The online transaction was successful but the order did not proceed. It just says the order is still in your cart
I did not get my delivery / the order was not prossessed.
But i lost money.
This is cheating. Refund my money of Rs.712...

I'm highly disappointed with the unhygienic chicken served to me at kfc aligarh

I placed an order of Rs 468 on 27 July 2022, on the KFC app. The payment was done via Paytm UPI and the amount was deducted from my account but the order was not processed.
Requesting you to process my request for refund.

Hii Team
I have been super fan of KFC since last 12 years and a loyal customer but on last couple of occasions KFC outlets in quality wise were not upto the standards.
This recent incident is from yesterday I ordered 8pc chicken strips at Cyber Hub food court gurgaon my order no was 4601
Strips were very very oily also quality was bad, which resulted in my stomach infection and now m taking medicines
moreover staff there was very lazy and were not ready to help.
I would really appreciate if I can get some inconvenience credit or good discount coupon for next order or my complete refund bcz it really impacted my health.
Regards,
Rahul Jasuja
e-mail [protected]@hotmail.com
Whtsapp [protected]

I ordered through KFC app on 15tu August when they had a special bucket for the same.

The first order was placed after setting my home locality (Indirapuram, Ghaziabad) but the app placed order on a far away locality of Dilshad Garden. The restaurant refused to proceed with the delivery and said it is too far and you have to order again from the nearest store.

As per the refund policy the money is sent back to source account in 7-10 days. It has been 12 days now since the oder date nad still I have not received the money back.

Good evening
I placed an order on kfc application from my registered number at kfc store noida sector 18 on 23 aug 2022
I paid via credit card mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [protected]

On 24.08.22 9.02 pm, I wish to place an order at KFC through online for home delivery and I paid the amount (Rs. 951 /- ) through Google pay.
My amount was debited but my order is not processed / placed.
I informed this to KFC kuniamuthur, Coimbatore branch, India where I tried to place my order

Kindly process my request to get my money to my
bank account.

The transaction of Rs 737. On 16 Jul 22. Was debited from my paytm wallet. But the order was not successfully placed. It's nearly 2 months but I haven't received the refund yet.

On 24/7/22 i placed an order of about ₹1096 and as they didn't had the service to deliver at my place so i cancelled the order and asked for a refund. The customer care service however were quick to address the issue but no initiation of refund has been to come to me yet. 'Salman Bhaldar' named employee for the team gave me false hopes for the refund, still no progressive changes to seen. Kindly empathize and do the needful. I have also attached the transaction that took place after placing the order.