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KFC India Complaints & Reviews

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Updated: Sep 17, 2026
Complaints 2794
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513
Unresolved
2281
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KFC India reviews & complaints page 23

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B
bommanarachana
from Hyderabad, Andhra Pradesh
Mar 10, 2023
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ORDER# K318W97398
Date of incident: 10th March 2023
I have placed the order at 7.55 PM and the order isnt delivered until 22:00 which is very rediculous. The team has been bluffing since 8.45 PM saying that I would receive the delivery in next 5 mins. But when I have called the rider at 22:00, he then informs that he is at Restaurant to pick my order at 22:00 when order was placed at 7:55 PM.
I wonder that KFC team doesnt know the meaning of ASAP when the order is placed to delivery ASAP.
Finally the order was delivered at 22:09

I would request for refund and wants team to ensure that this isnt repeated again to any of the customers.

It would have been nicer to inform customer in case if delivery is getting delayed.
KFC India customer support has been notified about the posted complaint.
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    Abhirathkumar
    Mar 8, 2023
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    I ordered from kfc my order number is [protected] my contact email address was [protected]@gmail.com my order was without information cancelled and was not even in my order list at kfc app i have attached the confirmation of order and tracking status of my order
    KFC India customer support has been notified about the posted complaint.
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      S
      sangsangi
      from Aizawl, Mizoram
      Mar 7, 2023
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      Address: Vaivakawn,Aizawl,Mizoram

      On 10 February 2023 i have purchased some food from your company against cash memo number 2219090 that day i pay some in cash and some from my UPI and the first attempt was failed and i try to pay it again then success but the company say they don't receive any cash and so i have to repay it and i pay double for my food.

      I already submit complain about my problem but no actions were taken so.

      I want your company to help me resolve my problem as soon as possible so that i can get refund for my money .
      KFC India customer support has been notified about the posted complaint.
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        S
        sangsangi
        from Aizawl, Mizoram
        Mar 7, 2023
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        Address: Mizoram,Aizawl,Vaivakawn
        Website: restaurants.kfc.co.in

        On 10 February 2023 i have purchased some food from your company against cash memo number 2219090 that day i pay some in cash and some from my UPI and the first attempt was failed and i try to pay it again then success but the company say they don't receive any cash and so i have to repay it and i pay double for my food. I already submit complain about my problem but no actions were taken so, I want your company to help me resolve my problem as soon as possible so that i can get my money back.
        KFC India customer support has been notified about the posted complaint.
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          K
          KETA YUVA RAJ
          from New Delhi, Delhi
          Mar 7, 2023
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          I placed an order on kfc application from my registered number [protected] at kfc store at Nagpur, Maharashtra .
          I paid via upi mode here payment debited but order not placed.
          Attaching screenshot for your reference.
          Please look into it and make the refund as soon as possible.
          Payment debited from account but order was not placed.
          Please help me to resolve the issue and help me to get refund
          My contact number is [protected]
          KFC India customer support has been notified about the posted complaint.
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            KETA YUVA RAJ
            from New Delhi, Delhi
            Mar 7, 2023
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            I placed an order on kfc application from my registered number [protected] at kfc store at Nagpur, Maharashtra.
            I paid via upi mode here payment debited but order not placed.
            Attaching screenshot for your reference.
            Please look into it and make the refund as soon as possible.
            Payment debited from account but order was not placed.
            Please help me to resolve the issue and help me to get refund
            My contact number is [protected]
            KFC India customer support has been notified about the posted complaint.
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              S
              SAMIRAN BORDOLOI
              Mar 4, 2023
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              I have ordered from KFC app on 1/3/23 and paid through Google pay UPI.
              The payment is completed the next day due to bank server issue but the order is not placed.
              My money is debited from my account while the order is not placed.
              I want my money refunded.
              Thank you
              I am attaching screenshot of my payment alongwith.
              Look into it and send the money asap.
              KFC India customer support has been notified about the posted complaint.
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                S
                SAMIRAN BORDOLOI
                Mar 4, 2023
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                I have placed an order via KFC app on 1st march 2023 at jorhat KFC .
                I paid the amount by UPI GPAY.
                The money is debited but the order is not placed.
                I am facing inconvenience so kindly refund the money asap.
                Thank you
                KFC India customer support has been notified about the posted complaint.
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                  S
                  SAMIRAN BORDOLOI
                  Mar 4, 2023
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                  I have placed an order om 1st march 2023 from the KFC app at Jorhat KFC and made the payment of 520 rs via GPAY UPI.
                  Thr amount is debited from the account and the order is not placed.
                  I want a refund of the money asap.
                  Kindly help as soon as possible.
                  I have attached the screenshot of the payment for reference.
                  KFC India customer support has been notified about the posted complaint.
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                    J
                    Jyvisha
                    from Kota, Rajasthan
                    Mar 1, 2023
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                    I placed an order on kfc application from my registered number [protected]
                    I paid via upi mode here payment debited but order not placed.
                    Attaching screenshot for your reference.
                    Please look into it and make the refund as soon as possible.
                    Payment debited from account but order was not placed.
                    Please help me to resolve the issue and help me to get refund
                    My contact number is [protected]
                    KFC India customer support has been notified about the posted complaint.
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                      T
                      tirupathi1729
                      from Bengaluru, Karnataka
                      Mar 1, 2023
                      Resolved
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                      Resolved

                      Address: bellandur Banglore

                      I Paid money for kfc online but order is not accepted
                      Mar 1, 2023
                      Complaint marked as Resolved 
                      Yesterday i paid Money to Kfc through online payment but My order is not Accepted i Put the transaction photo can you please check and refund my money back.
                      KFC India customer support has been notified about the posted complaint.
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                        J
                        Jerryprasathm
                        from Bengaluru, Karnataka
                        Mar 1, 2023
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                        Address: Bangalore airport

                        I had bought a veg zinger meal and tried paid with Gpay UPI in the KFC outlet avaialble in Bangalore airport terminal 1. But the amount got deducted and it showed failed in bill counter. And later I had paid using my credit card as well. Later I had got the status of my payment through Gpay as successful. I need the refund for the amount paid by either of the method. I had attached both the screens shot of the transactions. Would like to get the issue resolved at the earliest.
                        KFC India customer support has been notified about the posted complaint.
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                          I
                          ItsVinothKrishnan
                          from Salem, Tamil Nadu
                          Feb 28, 2023
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                          Address: Salem Steel Plant, 2nd gate

                          Sir/Madam
                          I have placed an order on February 19th, 01.34 PM at nearby KFC branch (Rs.575.99). After accepting my order your concern said that your location is not under deliverable area which should have been informed before taking my order. So I have raised for refund through customer care service from which I dint receive my refund yet. Kindly clear the issues to refund my amount at the earliest.
                          Thanking you
                          KFC India customer support has been notified about the posted complaint.
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                            V
                            Vyshakh vijayan
                            from Kannur, Kerala
                            Feb 27, 2023
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                            Address: Kfc, Avinashi Rd, Sitra, Coimbatore, Tamil Nadu 641014

                            On 16 February 2023 I visited kfc Coimbatore sitra outlet. I ordered some items and payment made through gpay. But after paying the bill they told that bill has expired so I want to repay the cash. So again I paid the cash. But that expired bill payment still not refunded in my account. I visited the kfc again they collected all the transaction details and proof of payment and told that cash will be refunded by 2 days they had approved my refund request. But till now (27 February 2023) my cash had not received. They already cheated me once through Zomato order. I ordered 2 items but I received only 1 item. I leaved that thing. But they trying to cheat me again. I want my 1118₹ back. Sir please take appropriate action against this fraud
                            KFC India customer support has been notified about the posted complaint.
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                              R
                              Rahoof V
                              Feb 25, 2023
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                              Address: Kamla Nagar Delhi

                              I have ordered a Wednesday chicken bucket worth 771 Rs through KFC app and called the customer support also mailed them … visited the manager at nearby KFC all these told different time some says 3-4 days others 6-7 days 7-14 days … kfc is just fooling its customers …
                              KFC India customer support has been notified about the posted complaint.
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                                K
                                Kaviya selvam
                                Feb 23, 2023
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                                Address: Chomuhan, Mathura, Uttar Pradesh, India, 281406

                                I placed an order on 03 Feb 2023 from Mathura, chomuhan through KFC. As I placed the order in a wrong branch I called the customer service to cancel my order and they said my refund would be initiated within 7-10 business days... I haven't received my refund yet.
                                I paid online through credit card.
                                KFC India customer support has been notified about the posted complaint.
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                                  M
                                  Manjrekar Gana
                                  Feb 21, 2023
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                                  Address: Prozone mall Aurangabad
                                  Website: KFC

                                  On 29th Jan. I've ordered from KFC application, paid with Paytm. Money got deducted but kfc didn't generated any order.
                                  It was of 770rs. It's been more than 20 days and I'm still suffering to get refund back. Called call centre and kfc restaurant guy, no response.
                                  Order ID :- 6ad10237-b0e7-4d11-be56-330ea88a7ee4
                                  UPI refrence Number :[protected]
                                  Worst experience I've ever got from any food chain.
                                  KFC India customer support has been notified about the posted complaint.
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                                    T
                                    taniya1978
                                    Feb 19, 2023
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                                    Dear sir
                                    I have ordered through KFC app to the KFC Indirapuram, ghaziabad at 9.21 pm. The money has been deducted from my account but the order has not been placed. Please take action to get my refund of rs 236 as KFC customer care is not picking the phone.

                                    Regards
                                    KFC India customer support has been notified about the posted complaint.
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                                      A
                                      Ankit javsen
                                      from Mumbai, Maharashtra
                                      Feb 18, 2023
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                                      Address: The Food Street, Maple Retreat, Manali

                                      1) Served rotten food (chicken wings which were server, bone was black, and smells bit rotten.
                                      2) Misleading Customer, by serving what was not asked for, and charging them. Ordered zing burger box, which includes 1 zing burger 2 wings, 1coke and fries, except this they added 2 dips in bill which i din not order and they charged 95 rupees for this.
                                      3) Did not guide customer correctly, what includes in order and and how much it costs.
                                      KFC India customer support has been notified about the posted complaint.
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                                        J
                                        Jayanths1201
                                        Feb 16, 2023
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                                        I have ordered on 15th Feb 2023 around 8:30 PM in KFC Perumbakkam branch, Chennai. I didnt receive order but got a message saying the order was delivered. I called customer care thrice yesterday and said would receive order in 15mins and 20mins however didn’t receive. Tried to contact branch and store number, left unanswered several times and later it was switched off. There is neither refund nor order received. We could see several other people facing the same issue with this branch. Someone pls take an immediate action on this matter.

                                        Order number : 5486
                                        KFC India customer support has been notified about the posted complaint.
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