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KFC India Complaints & Reviews

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Last updated Mar 27, 2024
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KFC India reviews & complaints page 24

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R
Rohini Kashid
Jul 31, 2022
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Delivery not done

Address:Pune Hadapsar

Hello KFC
my Order No.N6476D[protected] amount Rs. 804
I ordered food on 28/7/2022 friday
They Didn't delivered my order and promise to refund the amount in 48hrs
But I didn't get my money back and the customer helpline doesn't responding
What shall I do now...very pathetic experience...
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I made an order thro kfc app n paid thro UPI gpay an amount of rs781.99..the amount was debited my account but order was not placed, , so I need a refund for the same asap...

Thank you,
Arensangla Aier...
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H
Himanshi Nasa
Jul 30, 2022
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Double payment to KFC Hyderabad airport outlet

I have ordered 2 Tandoori zinger meals at Hyderabad Airport & i paid Rs 970 to outlet through google pay & the amount is debited from my account. But at that time transaction was in processing & the person at ofc said you will get refund & he has also taken cash from us for the food.

Now when i see google pay transaction is succesfull, money received bu KFC.

I need the refund of my money.

This...
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J
jgbalakrishnan
from Chennai, Tamil Nadu
Jul 29, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
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Order not placed but amount was debited from my account

I did a order through KFC application and selected UPI method for the payment and payed through Phonepe 263.99 Rupees amount is debited from my account but order is not placed.

and i have order two times, Both times order not placed but amount was debited form my account.

So, I need refund my amount 263.99+263.99= 527.98 Rupees for the same ASAP...
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S
sagajaybee
from Gurugram, Haryana
Jul 29, 2022
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Refund Not received already 1 month past

Hi I ordered food from KFC's official app and they didn't deliver to me and I have paid through UPI online. I ordered food on 1 July it's almost 1 month and still, I have not got any refund. I tried to contact KFC through Twitter no response, I visited the KFC store from where I ordered, and they said to contact KFC through support phone number. I contacted to KFC through phone they said no order was received. Either they are lying or they...
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D
Dhinesh Kumar 95
from Tittakudi, Tamil Nadu
Jul 29, 2022
Aug 13, 2022
This thread was updated on Aug 13, 2022
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Failed transaction in kfc app by paytm

The transaction of Rs 737. On 16 Jul 22. Was debited from my paytm wallet. But the order was not successfully placed. It's nearly 2 weeks but I haven't received the refund yet....
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prashant barade
from Pune, Maharashtra
Jul 28, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
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Order not received and not received refund

Address:KFC Kharadi Pune

I have not received my order and not even the refund.

Order number: N6475D109P00081192
Delivery Date: 27 July 2022
Estimated Delivery Time: 09:17 PM
Contact number: [protected]...
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S
Shailesh Pitale
Jul 28, 2022
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Order # 142013816960 not delivered

Address:Panvel Orion Mall

My order no[protected] dated 27/07/2022 through Swiggy.
I had ordered at 21:47, at around 00:15 Swiggy informed the outlet was closed and the order will not be executed.
I want you to take action on the outlet and report me accordingly....
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S
Snehaljadhav7218
from Pune, Maharashtra
Jul 27, 2022
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Order not received money is debited

Website:www.kfc.com

I have ordered on 27th July 2022 wednesday meal which is worth of 403 /- with ASAP home delivery option on KFC application and payment process complited with UPI id but I didn't receive any order .
Order no N6472D[protected] please give me my money back ASAP......
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S
Shruti Khetade
from Mumbai, Maharashtra
Jul 27, 2022
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Payment completed but order was not processed

I placed an order of Rs 468 on 27 July 2022, on the KFC app. The payment was done via Paytm UPI and the amount was deducted from my account but the order was not processed.
Requesting you to provide an update on the refund....
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R
Rajkak1256
from Kodumudi, Tamil Nadu
Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is deducted but order is not placed

Address:KFC Bangalore - Forum Value Mall

I placed an order July 27 1:02PM. Amount was deducted but order is not placed. Please help.
ICICI Bank Acct XXXXX debited for Rs 732.00 on 27-Jul-22; YUM RESTAURANT credited. UPI:[protected]....
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Hi, today i.e. on 26th July, 2022
I received a message from VM-KFCCHK Saying that my KFC express order is ready in 7 minutes 16 seconds And I can collect that order from a pick up counter of KFC showing the receipt. I got in the link Given In the message itself, I think it was a fraud message and since I opened that message I am worried that it might hack my phone details because I didn’t order anything from KFC.
After sometime...
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G
Gowthamr
from Chennai, Tamil Nadu
Jul 26, 2022
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Money get debited,but order not received

Address:EGB SWAROOPAM, Mathakovil Street, Oggyampet

Hi KFC,

I'm Gowtham

I have placed two orders my money get debited and my orders are not recieved.

FYI

Hello KFC Lover! Your Order No. N6768D[protected], amount Rs. 239.99 is in our kitchen! For any query kindly call [protected]. Thanks!!

Yay! Your KFC order number N6768D[protected] is confirmed. Hot & Crispy food will be ready for express pick up at 11:09 AM from...
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M
Mohammed Sajeen
Jul 26, 2022
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Online KFC Gift card not activated.

Address:KFC INDIA
Website:online.kfc.co.in

I have ordered KFC GIFT CARD Worth ₹500 from your website online.kfc.co.in on 20/07/2022 @ 03.10 PM and i done the payment of ₹ 500 through my paytm wallet instantly. But i didn't receive any gift card at yet. So kindly please issue the card or refund my amount to the same payment source. I have attached the details of payment with this email. I wish you solve my problem as soon as possible.

Thank you.

Order...
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S
Subhashbadini
from Pimpri-Chinchwad, Maharashtra
Jul 25, 2022
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Cheated by KFC

Address:Hinjewadi.

KFC ORDER Placed successful but NOT DELIVERED AFTER PAYMENT - N6472D[protected]
Tried reaching out KFC support team to take action against branch and staff but looks like company support team also joined with local branch and ignored compliant by ignoring emails sent for action to be taken against consent employees and branch....
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H
Harish_Kumara
Jul 24, 2022
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Messages

I am getting messages about order which I have not placed for every 5 mins from QP-KFCIND and QP-KFCCHK....
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S
sard
from Pune, Maharashtra
Jul 24, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
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No refund

Address:SGS mall Pune

While placing order online through KFC app the order got canceled after payment. I complained about it asked for refund through their email address as there is no refund policy I didn't know what to do. I did not received any response nor the refund till date....
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P
Pooja Kishor Gawade
Jul 24, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
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Money is not refunded

Address:Airoli Shop - Madhuri CHS Ltd , BK Marg , Sector 6, Airoli, Navi Mumbai

I had ordered food on dated July 15, 2022 . I made online payment (Net Banking) of Rs 970 .
Order No. N6442D[protected]

After the order got placed and after few minutes I get a call from the store saying that the order is cancelled by the Airoli store since it is faraway from the delivery location, though the Airoli store location was by default got selected.

When I asked about refund of money to boy...
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M
mache mache
from Delhi, Delhi
Jul 23, 2022
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Worst KFC burger

Address:sigra, varanasi

Recently i bought a Zinger burger meal contain a burger, fries and a drink from KFC varanasi, when i received the item i was shocked seeing the burger it contains a myonese and a crispy chicken inside a plain bun.

similarly i had burger and smoky grill in Lulu mall Bangalore, same i faced and they served a kind boiled chicken in the name of smoky grill and in burger they asked shall i make it spicy, i said ok when i saw the...
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P
Pratik Madekar
Jul 23, 2022
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Worst service

Address:KFC,Wagholi,Pune.

We are waiting with our food to eat but they don’t cleaned the previous eaten food until 15 minutes of waiting ! This worst experience of my kfc ever !...
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