Submit a Complaint
Claimed

KFC India Complaints & Reviews

www.kfc.co.in
1
Updated: Dec 17, 2025
Complaints 2756
Resolved
510
Unresolved
2246
So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
KFC India

KFC India reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
neeelaaaa
from Bengaluru, Karnataka
Aug 24, 2022
Report
Copy

Address: KFC - Mantri mall (Bangalore)
Website: kfc.co.in

K208W37719 - KFC Order Number
My order was booked around 8 PM and KFC Mantri mall (Bangalore) outlet has promised my delivery by 9:02 PM. But still 9:25 not delivered and no update also from the outlet. Attached screenshot for your ready reference also. When I tried calling the customer care nobody was picking calls and finally at my 4th attempt after waiting for more than 15 minutes in line somebody picked the call and informed me that they can't give their manager number and asked me to call via roll free number. I am really fed up with KFC today due to this worst service. Very lethargic behaviour towards customer.
+1 photos
KFC India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    srinivas vanga
    Aug 24, 2022
    Report
    Copy

    Address: Chrompet, Chennai

    Hi, I am srinivas v from hyderabad. I visited your chormpet store in chennai on 22nd AUG at around 9pmand ordered food. I paid an amount of approx .Rs. 350+. When i have asked for the bill, your executive at store informed that i will get my bill through SMS and i can download later. After that i returned to hyderabad, but even after two days also i have not I have not received my food bill. Kindly provide my GST bill on priority.
    KFC India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      siddharths716
      from Kolkata, West Bengal
      Aug 23, 2022
      Report
      Copy

      I ordered from KFC app on 9th Aug 8.30 pm and the order automatically got assigned to my nearest KFC i.e KFC Avani Mall, Kolkata. But after a couple of minutes the manager called me up and said that he is cancelling my order as my house is too far (the app only assigned it to them). Now it has been more than two weeks but the amount that got deducted from my KFC gift card did not come back. Even after calling the manager numerous times my issue was not solved and it keeps on getting delayed. My KFC gift card expiration date is coming closer and I am not getting my refund back. And in the app it shows "cash on delivery", I dont know why. I beg you to please look into this, it has been a pathetic experience with KFC.
      KFC India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rilshad A. K
        Aug 22, 2022
        Report
        Copy

        Address: phone: 8547584525

        I am getting this sms almost daily and I do not order anything. Kindly rectify the issue as soon as possible

        "Voila! Your KFC express pick up order is ready in 0.711 minutes. Show receipt at the 'Pick-up counter'. Happy Crunching!"
        KFC India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Suryanjay Singh
          Aug 22, 2022
          Report
          Copy

          Address: KFC, East Patel Nagar, 110008 ,New Delhi

          I placed an order on KFC website and my money got deducted but they order wasn't placed. I talked to the manager and he's saying wait for some days. It's been 10 days (order on 12 August 2022) how long should I wait?!
          Extremely dissatisfied with the approach to the resolution of the issue.
          +1 photos
          KFC India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            tenzin tara
            from Palampur, Himachal Pradesh
            Aug 22, 2022
            Report
            Copy

            Address: Palampur KFC

            I purchased kfc at Palampur and my first google pay didn’t work out but the second one was successful. And when I reached home I noticed my first payment was also done. So I paid double. I asked manager to refund my money and now she is not picking up my call neither texting back.
            +3 photos
            KFC India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jay1992
              Aug 22, 2022
              Report
              Copy

              I had made an order using UPI for Rs.812/- and awaiting refund for the same as the order was not successfully but my money was debited. I am attaching the payment screenshots and transsction ID for reference below. I will personally update this complaint as resolved once my refund amount is credited back to my account lest I will keep writing reviews on the internet. Thank you in anticipation.
              +3 photos
              KFC India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Umamshaikh16
                from Delhi, Delhi
                Aug 22, 2022
                Report
                Copy

                Address: Shadipur
                Website: Kfc

                I ordered KFC around 10:40 and the money was deducted from my account but my order was not placed... And the KFC app is showing nothing... I kindly request KFC to take action ...
                +1 photos
                KFC India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  SHAKUNTLA SHIVANI
                  Aug 21, 2022
                  Report
                  Copy

                  Address: A- 14, 4th floor, karnavati apartment, jodhpur village, ahmedabad

                  I chandra booked a order but payment was complete and it didn't showed me order no. and not the order placed.
                  +1 photos
                  KFC India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Avishkar96
                    Aug 21, 2022
                    Report
                    Copy

                    Paid Rs.812 for KFC order. Money deducted but order not placed. I want to know how long will it take to get my money back.
                    +1 photos
                    KFC India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rahul Kachhap
                      from Ranchi, Jharkhand
                      Aug 21, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      I need refund for the order which I placed on 20-AUG-2022, from KFC, as my money was deducted from my account but order was not processed. I had done payment using Upi and its reference ID is[protected]. Please process my request.
                      +1 photos
                      Aug 22, 2022
                      Complaint marked as Resolved 
                      Got my refund.
                      KFC India customer support has been notified about the posted complaint.
                      View replies
                      I need a refund for the order which I placed on 2 September 2022 from KFC, as my money was deducted but order cannot processed. I request plz process my request for refund.

                      Money deducted but order not processed-need refund - Comment #4046376 - Image #0
                      Reply
                      Dear KFC India,

                      I ordered takeaway in place of delivery on nov 3 as there is no cancel option available in app i contacted restaurant and cancelled my order as I am unable to pickup. Restaurant manager told me my order got cancelled but didn't get any massage or refund ... Attached my order receipt please help.

                      Thank you

                      Money deducted but order not processed-need refund - Comment #4068027 - Image #0
                      Reply
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Goku@03
                        Aug 20, 2022
                        Report
                        Copy

                        These people are the worst service available, Swiggy and Zomato are 1000% better then them. Atleast they respond and provide quick resolution.

                        I ordered food via online payment and didn't receive any order nor any refund, worst part is their service centre. They are THE worst people all are worst behaviour, if we ask for more information they will just keep on hold for 10mins and cut the call.

                        I don't know what kind of SCAM these people are pulling. It's been 4 days since the order. And yet not received any response from their end.

                        Is there any responsibility at all, i Don't know. Please value a persons time. I know there will be issues, but please rectify the same in good manner.

                        Order no: K302W42014
                        KFC India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Punith.are
                          from Tirupati, Andhra Pradesh
                          Aug 20, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          I tried placing order through app and paid amount via UPI, my amount got deducted but order is not processed
                          +1 photos
                          Aug 23, 2022
                          Complaint marked as Resolved 
                          I got the refund
                          KFC India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            MASTER VC
                            Aug 19, 2022
                            Report
                            Copy

                            Address: MSM mall, Erandawne, pune

                            I placed an order on the app but it didn't get placed and still my money was debited from my account, I personally went to the outlet as it was a pick up order, but they said that they didn't receive any details related to my order, please issue refund asap
                            +1 photos
                            KFC India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Khann2k
                              from Bengaluru, Karnataka
                              Aug 18, 2022
                              Report
                              Copy

                              Address: Kengeri satellite Bengaluru
                              Website: Consumer complaint.in

                              Dear sir/madam
                              I was doing part time job in KFC .i have
                              to concentrate on study's i left the job after that I have given resagination letter but I didn't received my salary of June month now August came but they still not credited my salary. Then i informed Rgm also they given hr number but Here Area HR is not receiveing the phone calls and not responding properly. consider my complaint against kfc .
                              KFC India customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                KIl1you
                                from Panchkula, Haryana
                                Aug 18, 2022
                                Report
                                Copy

                                Served a salty food no refund or replacement

                                I have purchase KFC chicken through Swiggy and paid 700+ for the same. Received the 8 pieces with excess salt and raised a complaint with Swiggy and they are providing only 154/- as compensation. I have visited kfc restaurant for the solution and they have denied and said that if the product delivered through swiggy then they can't provide any service or refund/replace. The entire 8 pieces was thrown at KFC 09 Panchkula in front of outlet...
                                +1 photos
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy
                                S
                                saysami55
                                from Mumbai, Maharashtra
                                Aug 18, 2022
                                Report
                                Copy

                                I placed the order around 10:30 pm at KFC at Nexus grand central mall Seawoods.

                                Got a tracking link and confirmation notifications on mail and SMS.

                                I didn't receive the order yet.

                                The best part is I paid for the order already and no one bother to call me or inform me or update me on KFC.

                                PFA of the proofs
                                +2 photos
                                KFC India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shahab afroz
                                  Aug 18, 2022
                                  Report
                                  Copy

                                  I book order through kcf app but my money is cut and i do not get order then i call to custmer care there book my complain and say to return the money but still not get my money
                                  KFC India customer support has been notified about the posted complaint.
                                  Aug 18, 2022
                                  Updated by shahab afroz                                   and complain number is k[protected]

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sai_Giri
                                    Aug 17, 2022
                                    Report
                                    Copy

                                    Address: KFC Ashok Nagar, Chennai

                                    I placed an order on 18th June 2022 at KFC Ashok Nagar, Chennai, Money was debited, but the order was not placed. I was told that the money would be refunded in 10 - 15 days. But it has been 2 months now, but the amount has not got refunded.
                                    I contacted customer care multiple times, and they say that they would arrange a callback, but I got the call back only after calling them 5 or 6 times.
                                    They have provided the contact details of the store (Ashok Nagar, Chennai), but the contact person is not returning calls nor responding to any messages.

                                    Order Amount - Rs 363
                                    Amount Paid to - KFC Ashok Nagar (Sapphire Foods India Limited)
                                    Paid at 6:46PM 18 June 2022

                                    This is the 3rd time I am writing this complaint. Why is the amount not getting refunded even after 2 months?
                                    WORST CUSTOMER SERVICE FACED EVER!!!
                                    KFC India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sushree Smita Nanda
                                      Aug 17, 2022
                                      Report
                                      Copy

                                      Order delivery complaint

                                      Highly surprised by the customer support given to me for my repeated mails to feedback team.

                                      For your information - I ordered from KFC, Kapil towers, Nanakramguda, Hyderabad on Sunday evening -14th aug, 2022 from KFC app, but I did not receive my order at all, neither anyone informed me, even I tried calling kfc many times on given number, also I raised complaint through mail to [protected]@yum.com, but till now not addressed...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Related businesses

                                      Reliance Fresh
                                      1.3
                                      (2153)
                                      Justeat.in
                                      1
                                      (26)
                                      Regal Kitchen
                                      1
                                      (6)