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KFC India Complaints & Reviews

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Updated: Oct 25, 2025
Complaints 2733
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508
Unresolved
2225
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KFC India reviews & complaints page 26

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D
devaphani04
from Guntur, Andhra Pradesh
Aug 3, 2022
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Address: Guntur ,Amaravati road
Website: Kfc

I have ordered through kfc app
Payment was done through gpay(upi) method and was successfull and amount was debited from my account, but order has not been placed
KFC India customer support has been notified about the posted complaint.
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Here I am attaching screenshot regarding payment

Regarding payment - Comment #4031731 - Image #0
Regarding payment - Comment #4031731 - Image #1
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    princy joseph
    Aug 2, 2022
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    Good evening
    I placed an order on kfc application from my registered number [protected] at kfc store at bilaspur chhattisgarh
    I paid via upi mode here payment debited but order not placed.
    Attaching screenshot for your reference.
    Please look into it and make the refund as soon as possible.
    Payment debited from account but order was not placed.
    Please help me to resolve the issue and help me to get refund
    My contact number is [protected]
    +1 photos
    KFC India customer support has been notified about the posted complaint.
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      A
      akshay bramhankar
      Aug 2, 2022
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      Last Saturday i visited to KFC raipur of magneto mall. I ordered wings and 2 leg piece and i noticed that taste was disgusting of leg piece and i was looking like they served me a chicken which were cooked day before... please take an action against owner and give me my refund.

      Regards -
      Akshay
      [protected]
      +1 photos
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        J
        jason2311
        Aug 2, 2022
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        Address: Thoraipakkam, Chennai

        I purchased items worth 977 from KFC, The UPI malfunctioned and showed payment processing, and I paid in cash, I realised later that the UPI payment had gone thru, it's been 13 days and I have no refund, the support keeps saying we will help, I've received none
        KFC India customer support has been notified about the posted complaint.
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          R
          Ravi CH.
          from New Delhi, Delhi
          Aug 1, 2022
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          I ordered at 23rd July that amounted to 827 ruppes .. and suddenly it didn't go through however from my end amount was deducted and no service was paid from KFC. Then when I called KFC they told i would get the refund within 5 working days and now it has crossed that time limit and now whenever I try to contact KFC nobody answers it .. this is really not good why do I have to go through all this, it's my money and i should get it back.
          KFC India customer support has been notified about the posted complaint.
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            S
            Shanky6991
            from Greater Noida, Uttar Pradesh
            Aug 1, 2022
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            I placed an order on KFC Official Website on 16th May, 2022 but while placing order the website stuck on order processing and amount of rupees 616.01 got deducted from my bank account. Then I contacted their customer support and they said refund will take 10 to 15 days. Now, it's going to be nearly 3 months but there is no sign of my refund. Please help me out. Screenshot of payment attached.
            +1 photos
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              T
              tom jos
              Jul 31, 2022
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              I am complaining about COB-HC

              Today I visited KFC at valiyakulam, changanacherry. I ordered COB-HC (4 pieces bucket chicken) and other items. Subsequently they gave me the above said items. The pieces in the COB-HC was not properly cooked and it is difficult to eat. And the chicken pieces in the burger was over fried. And also they didn't provide sauces and tissue papers. Unfortinately it is my first bad experience in a KFC restaurant....
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              A
              Amritha0406200
              from Bengaluru, Karnataka
              Jul 31, 2022
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              Address: Bangalore kr puram

              Use of old rotten potatoes
              +1 photos
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                R
                Rohini Kashid
                Jul 31, 2022
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                Address: Pune Hadapsar

                Hello KFC
                my Order No.N6476D[protected] amount Rs. 804
                I ordered food on 28/7/2022 friday
                They Didn't delivered my order and promise to refund the amount in 48hrs
                But I didn't get my money back and the customer helpline doesn't responding
                What shall I do now...very pathetic experience
                KFC India customer support has been notified about the posted complaint.
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                  R
                  Renaaier Aier
                  Jul 30, 2022
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                  I made an order thro kfc app n paid thro UPI gpay an amount of rs781.99..the amount was debited my account but order was not placed, , so I need a refund for the same asap...

                  Thank you,
                  Arensangla Aier
                  KFC India customer support has been notified about the posted complaint.
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                    H
                    Himanshi Nasa
                    Jul 30, 2022
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                    I have ordered 2 Tandoori zinger meals at Hyderabad Airport & i paid Rs 970 to outlet through google pay & the amount is debited from my account. But at that time transaction was in processing & the person at ofc said you will get refund & he has also taken cash from us for the food.

                    Now when i see google pay transaction is succesfull, money received bu KFC.

                    I need the refund of my money.

                    This is very annoying that double payment has been received by KFC

                    Transaction ID[protected]

                    Please help in resolvingghis issue

                    Regards,
                    Himanshi
                    [protected]
                    +1 photos
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                      J
                      jgbalakrishnan
                      from Chennai, Tamil Nadu
                      Jul 29, 2022
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                      I did a order through KFC application and selected UPI method for the payment and payed through Phonepe 263.99 Rupees amount is debited from my account but order is not placed.

                      and i have order two times, Both times order not placed but amount was debited form my account.

                      So, I need refund my amount 263.99+263.99= 527.98 Rupees for the same ASAP
                      +2 photos
                      KFC India customer support has been notified about the posted complaint.
                      Aug 03, 2022
                      Updated by jgbalakrishnan                       Hello Sir/Mam,

                      I was received Rs.263.99 Rupees only form Yum Restaurant India. But, did not received balance amount Rs.263.99 Rupees from Sapphire Foods India Ltd. I have attached the screen shot in my previous mail.

                      Kindly help us to get the balance amount Rs.263.99 Rupees ASAP.

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                        S
                        sagajaybee
                        from Gurugram, Haryana
                        Jul 29, 2022
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                        Hi I ordered food from KFC's official app and they didn't deliver to me and I have paid through UPI online. I ordered food on 1 July it's almost 1 month and still, I have not got any refund. I tried to contact KFC through Twitter no response, I visited the KFC store from where I ordered, and they said to contact KFC through support phone number. I contacted to KFC through phone they said no order was received. Either they are lying or they have deleted the receipt from their system. I have proof of my order id and bank statements as proof of payment. How could a company this big make a lot of trouble just to refund the amount which they couldn't deliver? For reference, I have attached the receipt of my order and my bank statements.
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                          D
                          Dhinesh Kumar 95
                          from Tittakudi, Tamil Nadu
                          Jul 29, 2022
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                          The transaction of Rs 737. On 16 Jul 22. Was debited from my paytm wallet. But the order was not successfully placed. It's nearly 2 weeks but I haven't received the refund yet.
                          +1 photos
                          KFC India customer support has been notified about the posted complaint.
                          Aug 13, 2022
                          Updated by Dhinesh Kumar 95                           When my refund is being processed?
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                            P
                            prashant barade
                            from Pune, Maharashtra
                            Jul 28, 2022
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                            Address: KFC Kharadi Pune

                            I have not received my order and not even the refund.

                            Order number: N6475D109P00081192
                            Delivery Date: 27 July 2022
                            Estimated Delivery Time: 09:17 PM
                            Contact number: [protected]
                            KFC India customer support has been notified about the posted complaint.
                            Jul 28, 2022
                            Updated by prashant barade                             KFC India — Order not received and not received refund

                            KFC India — Order not received and not received refund
                            P
                            prashant barade
                            from Pune, Maharashtra
                            Jul 28, 2022
                            Mark as Resolved

                            I have not received my order and not even the refund.

                            Order number: N6475D109P00081192
                            Delivery Date: 27 July 2022
                            Estimated Delivery Time: 09:17 PM
                            Contact number: [protected]
                            Jul 28, 2022
                            Updated by prashant barade                             I have not received my order and not even the refund.

                            Order number: N6475D109P00081192
                            Delivery Date: 27 July 2022
                            Estimated Delivery Time: 09:17 PM
                            Contact number: [protected]
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                              S
                              Shailesh Pitale
                              Jul 28, 2022
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                              Address: Panvel Orion Mall

                              My order no[protected] dated 27/07/2022 through Swiggy.
                              I had ordered at 21:47, at around 00:15 Swiggy informed the outlet was closed and the order will not be executed.
                              I want you to take action on the outlet and report me accordingly.
                              KFC India customer support has been notified about the posted complaint.
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                                S
                                Snehaljadhav7218
                                from Pune, Maharashtra
                                Jul 27, 2022
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                                Website: www.kfc.com

                                I have ordered on 27th July 2022 wednesday meal which is worth of 403 /- with ASAP home delivery option on KFC application and payment process complited with UPI id but I didn't receive any order .
                                Order no N6472D[protected] please give me my money back ASAP...
                                KFC India customer support has been notified about the posted complaint.
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                                  S
                                  Shruti Khetade
                                  from Mumbai, Maharashtra
                                  Jul 27, 2022
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                                  I placed an order of Rs 468 on 27 July 2022, on the KFC app. The payment was done via Paytm UPI and the amount was deducted from my account but the order was not processed.
                                  Requesting you to provide an update on the refund.
                                  +1 photos
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                                    R
                                    Rajkak1256
                                    from Kodumudi, Tamil Nadu
                                    Jul 27, 2022
                                    Resolved
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                                    Resolved

                                    Address: KFC Bangalore - Forum Value Mall

                                    I placed an order July 27 1:02PM. Amount was deducted but order is not placed. Please help.
                                    ICICI Bank Acct XXXXX debited for Rs 732.00 on 27-Jul-22; YUM RESTAURANT credited. UPI:[protected].
                                    Aug 3, 2022
                                    Complaint marked as Resolved 
                                    Amount got credited after 7 working days.
                                    KFC India customer support has been notified about the posted complaint.
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                                      P
                                      Poonam.11
                                      Jul 26, 2022
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                                      Hi, today i.e. on 26th July, 2022
                                      I received a message from VM-KFCCHK Saying that my KFC express order is ready in 7 minutes 16 seconds And I can collect that order from a pick up counter of KFC showing the receipt. I got in the link Given In the message itself, I think it was a fraud message and since I opened that message I am worried that it might hack my phone details because I didn’t order anything from KFC.
                                      After sometime I got a message from KFC thanking me for the visit in the KFC branch of Tejpur.
                                      And there is a link attached where I have to fill the feedback but I didn’t open that link since I think it is a fraud message I’m receiving
                                      +2 photos
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