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KFC India Complaints & Reviews

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Last updated Apr 16, 2024
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KFC India reviews & complaints page 26

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B
Biju Alumkal
Jul 14, 2022
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Chicken looks to be old

Address:Mj Lifestyle Astyllen, Flat#111, C block, Choodasandra

I have purchased kfc chicken today evening from kfc hosa road Bengaluru store. When i took it to home and trying to eat with my kids, we seen 3pieces were inside red/ pink colour on d flush. This looks bad and old chicken..This should be actioned and should not serve old stock chicken to customers.. Invoice no:[protected].i have my bill and kept one piece as sample if at all ypu need an inspection... Tried to upload pictures but didn't work....
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B
breddy1206
from Hyderabad, Telangana
Jul 14, 2022
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Payment was successfully done but order was not placed

Address:hyderabad

Hello,
I had placed an order via the KFC web portal on 6 July 2022 and paid an amount of 566.98 via Paytm. However, after the amount was deducted from my account, no order was placed. Same day i spoke with KFC customer care executive they said amount will refund in 3-5 days and they provided ticket id:[protected]. But till today i didn't received refund amount.

Please find the attachment for reference....
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Address:Vadodara

I bought kfc from the last month from the vadodara central mall kfc branch and payment done with upi and unfortunately i paid twice by network issues. I take an complaint about this payment and they told me it will be refund within a week, but till yet don’t get money refund

By YOOSUF R T [protected]...
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V
Vikas Sodhi
from Pinjore, Haryana
Jul 14, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Cleaning

Address:Kfc sce9 punchkula
Website:Goggle

Cleaning complaint kfc sce9 Punchula...
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P
Priya Datta
from Panchkula, Haryana
Jul 14, 2022
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Refund Issue

Address:Sector 9 Panchkula
Website:online.kfc.co.in

This is about order placed but not confirmed via the KFC App on June 29, 2022 for which I am yet to receive a refund even after constant follow up with the Sector 9 Panchkula store with two of their Managers Mr. Vijay Kumar & Ms. Reena. Please see the attached UPI Transaction ID details for your reference....
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M
Madhur Marisha
Jul 13, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Didn't get my refund for my order which was canceled by your employee

On 12th July 2022, at around 9:30 pm, I made my order for around 485/-
At 10 pm, I was called by your employee and they told me that they won't be able to deliver my order.
Since, it was late I told him to cancel my order. But I haven't received my refund till now....
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S
Subhash_311
Jul 13, 2022
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Unauthorised location tracking of an individual

Recently, I have visited KFC - Jipmer at Pondicherry on July 2, 2022. My friend paid the bill. After that, the next day I received a message to phone stating that to give a feedback on my recent visit to KFC - Jipmer.

Though my friend paid the bill and in any cause I didn't involved in giving my number for the bill process. Then how do I received that feedback message with exact location I visited. I didn't even have KFC app...
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H
Harshad Mk
Jul 13, 2022
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Worst billing method/customer service

Issue happend from Kerala/kannur outlet:-
We need 16 pc’s kfc and when we approach to the counter, they said there is offer for 20 pc’s and the price is 2020 inr. we said them ok .then we pay the cash and left from the counter.after 5-10 minutes we come back to collect the items then the counter guy said that he is mistake, we have to pay 880inr more for the item.We talk with him about his mistake .Actually we can cancel the order...
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S
Shumukhaya Singh
Jul 12, 2022
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Charge me for dips not given on meal

Address:KFC SIGRA VARANASI

They have charge dips in my bill but, at the time of receiving they said they don't have...
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T
TEEKAM CHAND
Jul 12, 2022
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Bad quality of food at KFC

Address:Sardarpura, Jodhpur

I had 3 orders, out of which
Smoky red ( one was very old and had foul taste and other had very bad spice taste) both pieces seemed old.
Popcorn were not crunchy, they were very soft and tested bad and hot wings were not even recognisable.
I'm a regular at KFC, whenever I went to Chandigarh during my college days, I would visit KFC. I recently moved to jodhpur and KFC did have the recognisable taste and satisfaction....
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A
Akreddy2799
from Hyderabad, Telangana
Jul 12, 2022
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KFC order not delivered and not refunded the amount.

Address:Rajapushpa Greendale villas, Osman nagar

I have ordered from KFC App 5pc Smoky Red Chicken Order# K332W57338 on July 12, 2022 at 12:28 pm. Delivery Address: Villa-116, Rajapushpa GREEN DALE, Osman Nagar, Hyderabad, Telangana, India, 502032.

I haven’t received the order as the delivery guy denied because the delivery address was far away. But the app approved the delivery address and accepted to delivery the order. I called him and he told that he will return the...
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K
Kshitij Shivam
Jul 12, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund :- order not placed but money deducted .

Hi Team KFC,
On 3rd July 2022, I was trying to place an order via KFC App at rohini 2 kfc branch of rs : 1114.01 money got deducted from my credit card, but order was not placed successfully. I spoke to the restaurant who asked me to wait for 3-4 days . But still no refund is issued. I have already spoke to the customer care they asked me to send mail to kfc.[protected]@sapphirefoods.in but there is no reply . Please look over and solve...
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I ordered through kfc app. Order place payment done by UPI. Order will be delivered by 2.09pm on Tue 12 2022 but order not received. Please refund my amount....
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Deepanshumehta07
from Faridabad, Haryana
Jul 12, 2022
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My money got deducted and my order got cancelled, no refund

Address:Faridabad

Hi,

I want to file a complaint that on Sunday 10th of July I booked an order from KFC India website and my money got deducted via Paytm wallet but it shows an error that my order haven't got placed.

i call the customer care at, i file a complaint and he gave the complaint ticket number "K[protected]" also he told me that our service team will contact me, but no one does.

Please resolve my issue...
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S
Stani Mathew
Jul 12, 2022
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Product not delivered after payment

Address:Phoenix Mall Palladium ,Lower Parel ,Mumbai

I have a serious issue regarding kfc services...Absolute cheating and doesn't have any manners to call back or do the needful

I had placed an order for kfc at lower Parel Phoenix mall, mumbai India on 11/07/2022 at 9:30pm amounting to 744.2 rs..
Order ID was N6601D[protected].
Amount was debited and nobody delivered to me my meal ..No calls were made to me regarding delivery...I tried to register complaint but...
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A
Ajeetgholaps
from Pune, Maharashtra
Jul 12, 2022
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Refund against undelivered order N6465D109000055699

This is regarding my order N6465D[protected]. I had placed order at around 7:50PM last night. The tracking system of KFC was showing the order is delivered at 8:20pm, and I couldn't track my order any further even though it didn't reach to me. I tried calling KFC customer Care number & everytime call was either going to IVR or so called Centralised call center in Rajasthan. I was promised to get call back or that they are transferring my...
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D
Divudiv
from Pune, Maharashtra
Jul 11, 2022
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Payment done didn't receive the order

Address:Pimpri chichwad

I have ordered from KFC spot 18 pimple saudagar at 8.20pm and i never received my order . My mode of payment was online from debit card. My oder no is N6469D[protected]. No calls nor any updated from the store no one is receiving the call as well. Kindly seek and help...
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K
Kdbadshah
from Rewari, Haryana
Jul 11, 2022
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Refund of money for bad food

Address:Kochi kerala

Sir i ordered food from kfc for dine in restaurant. The food deliver is of ver bad qulaity and the chicken pieces have too much oil. I don't want replacement because all food is of same type so i dispose food in garbage and ask kfc for refund my money but they don't agree... I ordered food of rs 690 from kfc. I am regular customer of kfc but now I am veri disappointed. Plz help me to come out from this. I want my money back....
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P
Pooja Angom
Jul 11, 2022
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Complain about pieces

Address:KFC, Christian basti, dispur, Guwahati

Missing number of pieces in the order even after waiting for about 15 minutes...
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H
Harshit Kerketta
Jul 11, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
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Money Deducted But Did Not Receive The Order

Address:Ranchi

I placed Oreer around 6:50 using the KFC app. Money was deducted but received no response.So, I called both the outlets in Ranchi.They said they had no such order...
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