KFC India Complaints & Reviews

I received a an incomplete order from KFC I tried calling the customer care number multiple times but did not receive any answer the lettuce in the burger was spoiled kindly help me out of the same...

On 19th of June I have placed an order on the Kfc app and the payment was made but they didn’t place an order. It showed an error message and took me back to the home screen after contacting customer care they have Promised to refund within seven business days but they don’t refund the money...

I tried to order through the KFC app using my credit card. Eventhough the money was debited the order was not placed. It showed there was a error. It happened on 22 June 4.53 pm...

I had placed an order on 20 th June but could not be delivered as the say my number was unreachable . I then requested for refund and the money has not yet been refunded it is more than 4 days...

Has placed order from KFC app, Money got deducted, but order is not placed in the app neither got any confirmation on email kr sms....

I am based in Goa and had visited KFC in Porvorim and Panjim. Both the places I was refused to accept the Sodexo payment, when they are clearly listed in Sodexo Merchant's list....

I ordered on 18th June 2022. Till date 19th June I didn't received my order which is really pathetic service. Tired multiple times to call them nobody received my call [protected].

Order was placed using kfc app...

Yesterday I was ordering biryani for Rs 531 at 10.30 pm after that I choose Paytm as a payment option and also I paid the amount. My amount was deducted from my Paytm wallet but my order isn't placed. Also, my refund was not until initiated....

The employee didn't give the bill after making the purchase, despite writing numerous mails, there has been no resolution, and now one person claiming to be the employee calls and asks me to come to the store again to collect the bill which is not practical. what can be done here?...

I ordered from kfc app on 09.06.22 n my payment was done but thay didn't take my order I call on kfc helpline they sent me an email to send payment details on it I sent them the payment details that they gave me the manager number of KFC store, I also sent them the payment details Shore manager told me, my refund will come within seven days Its been over 7 days now. but my refund not back...

Very nad experience every time i order from them… they show the order status delivered 30 minutes before the actual delivery and have no resolution to any complaint… money refund policy should be imposed to them if customer is not satisfied with them… WORST EXPERIENCE!!! DO NOT ORDER FROM THEM...

We have been orderding many a times from kfc but the order is never on time and the company has no policy to refund the amount if the customer is harassed to such extent… I demand shutting dowm of KFC from india… pathetic service and customer complaint resolving policies....

I ordered Rs 850 worth food from KFC via KFC app using phonepe. The phonepe showed successful transaction. It was maid to UPI ID given by kfc app and is towards yumrestaurantindia.[protected]@hdfcbank and UPI reference number is[protected]. Inspite of successful transaction my order was declined by KFC. I need instant refund of 850 Rs....

I am lodgng this complaint from KFC Chandanngar, West Bengal, India. Employee name: Piyali. This mentioned employee misguided us in buying an item which we weren't supposed to take. I clearly mentioned that I want 3 normal Classic Chicken Krisper without anything else as topping in it. But she included mayo eggless for all 3 burgers. When asked to change the bill she purposely printed it and told us that it may not be changed again. Then...

Dear KFC Team
Greetings

Please be informed that I have ordered the food twice, are reflecting delivered as per your tracking page but suprised that both orders have not delivered to me yet .
I have called to your Customer service desk -KFC Vasant on given number but no one has responded and handled my request.

N5321D[protected]
N5321D[protected]

This is really serious that...

KFC food was ordered through Swiggy from KFC outlet at Gariahat. Order consisted of Chicken and Krispers Combo. All my family members who ate that food were totally sick with stomach upset and vomiting including my 10 yr old kid.
This is completely unacceptable and some serious action needs to be taken....

So on 11th June I went to my nearest KFC(cc2 kfc) and I've ordered from kfc app using Paytm UPI and I've opted for dine in. The payment request came from KFC and I've completed my payment using Paytm. The amount of 681 rupees got deducted from my account but the order was not confirmed. The manager of KFC assured me that the money would be refunded within 3 days. And it's been three days but I didn't receive the refund. I've tried contacting...

I got this text messages from kfc visit which I have never visited and never placed any order ..
Is it any kind of fraud or any error from kfc.

Following are the Two text:
1. (Thanks for your recent visit at KFC Jalandhar DT. Please share your feedback at https://tinyurl.com/4mv5ayny & avail 10% discount on next visit. T&C)

2. Yay! KFC Order no. 18017 is confirmed. Food will be ready for Express...

We never ordered Dips but they have included to our bill and have charged Rs 47...

Today(12 june 2022) I have placed an order on kfc official website but my order not get placed but the payment was successful on the website. I have also get payment successful message from my bank account and the money deducted from my bank account. I have used paytm app for payment. The paytm app also showing that my payment was successful. I have first added money to the paytm wallet then do the payment....