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KFC India Complaints & Reviews

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Last updated Apr 30, 2024
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KFC India reviews & complaints page 30

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F
Febaregi
from Ernakulam, Kerala
Jun 12, 2022
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Paid the cash but did not receive the order

Address:KFC CENTER SQUARE MALL, MG Road ernaklum

I order from kfc mobile app and i paid the full amount but i did not receive any order. Where did my order go?...
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M
Moramee Das
from Guwahati , Assam
Jun 12, 2022
Oct 29, 2022
This thread was updated on Oct 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund since 26th April

Website:Kfc

On 26th April 2022, I placed an order via KFC App of about Rs655/-.But the order was not processed upon which I call them up .The customer executive said because of some technical problem the amount was deducted and will be refunded within 12 to 15 days. i t is going to be almost a month since no refund has been initiated.
I have been calling there customer care end nos of times and they are replying that some one from the store will...
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V
vaibhav Sahu14
Jun 11, 2022
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Only one order counter and late service

Address:Surya Treasure Island mall,smriti nagar,nehru nagar,bhilai

It has been 8months since this outlet in (Bhilai, Chhattisgarh) the putelt doesnt provide more counters to order always there is a long queue and customers are not attend well. When ever being asked why one has to wait for 20-30 mins to just to order, they respond that they arent responsible for that. The waiting and irritation to wait for such long kills the hunger, please be responsible and take immediate action for this outlet in Surya...
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Kg dm
Jun 11, 2022
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Money is deducted but order not placed

Address:Brookfields mall, coimbatore

Money deducted but order not placed it's almost one month please try to solve this...
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M
manoj.jha
from Patna, Bihar
Jun 11, 2022
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Non Delivery of the items paid order

Address:JYOTIR NIKET, MOHAPUR,PUNAICHAK, BALDEO BHAWAN ROAD NEAR St. KAREN;s PRIMARY SCHOOL

An order was placed last evening around 6 PM on line at Patna Outlet located at Near Rajapurpul Boring Canal Road, Metro Mall for an amount Rs 769.01 including taxes. The details of the transaction attached. Till now I am yet to get the delivery.
I do not want delivery any longer. But have the amount returned plus transaction changes involved therein.
Manoj Jha, Patna...
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Address:203- zolo most, near yes bank, vasant utsav society, hinjewadi, pune

Today I order two kfc zinger chicken burgers and large popcorn and chicken wings, but the burger having bad smell and bad taste, the entire food is not fresh very stale, I had vomiting after eating....
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S
Swaraj Choudhari
Jun 11, 2022
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Take away order missing

Address:Sapphire Foods India Ltd, MAH PUN Chikali-KFC, Sector No-17, Plot No 1/1, Spine Road

I ordered a take away from Mah Pun Chikali kfc branch, my order number was 14508. My order contained 2 burgers with cheese. The staff there didn’t add cheese to my burgers, I realised it when I opened the package back at home and returning was not possible. I had to have my burgers without cheese and the experience was awful. I hate my burgers without cheese and worse I had paid for the extra cheese. Please resolve my issue or I’d prefer...
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Dhiraj Chaudhari 123
from Pune, Maharashtra
Jun 10, 2022
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Order scam done by kfc

I ordered from kfc on 8 june 2022, But my order was not delivered and kfc app shows order completed i tried to make call many times but they didnt connect the call, said they will arrange a call back but didnt recieved any call.They have scammed me
Order details are below:
N6465D[protected]
Order time Jun 8, 2022 AT 8:40 PM...
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BEETC 301_Abhishek
Jun 9, 2022
Jun 10, 2022
This thread was updated on Jun 10, 2022
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Amount refund not initiated

I have placed an order at kfc. Amount was deducted but order was not placed.I tried to contact the outlet but call was not transfered to the outlet and no action was taken from their end....
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U Punjabi
from NEW DELHI, Delhi
Jun 9, 2022
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Non deliver of my order

Address:SATYAM CINEMA COMPLEX JANAK PURI DELHI

I had placed an order to kfc satyam cinema complex janak puri (tel. [protected]) yesterday night dt.08.06.2022 bearing order no. N5306d[protected] at 10.28 pm amounting rs.494.99 paid through paytm which was supposed to be deliver by 11.10 pm but after passing one hour order has not been delivered and when i was trying to track my order on their website it shows some error and my order history shows no order mentioned there. I also try to...
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A
anuppvg
from KOTTAYAM, Kerala
Jun 8, 2022
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Kfc payment done but order not received or refund

Address:Ettumanoor in Kottayam, Kerala
Website:online.kfc.co.in

Hi,
KFC didn't deliver the order and I have no confirmation regarding the refund status.Hello KFC Lover! Your Order No.K451W15145 amount Rs. 1597 will arrive in approx. 45 mins. For easier ordering, download the KFC APP https://goo.gl/V8d81k
So Please try to get my refund of Rs. 1597 back to my account.
Thanking you...
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At 10:41 am, 08th june 2022 I placed order from KFC official application by Debit card.

Details of transaction:
Order number: N6771D[protected]

The amount got deducted but I received only part of my order any acknowledgement of order not delivered was not received.

I submitted a complaint on their feedback portal, but again no acknowledgement.

Desirable solution:
1....
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S
sundeepraju dadala
Jun 8, 2022
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Money deducted and order unplaced

I placed order on kfc website, money was deducted but order was not placed.kindly do the needful...
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T
Tushar1013
Jun 7, 2022
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Refund for Order

Address:Outlet- KFC Garuda mall , Bangalore

Kfc india
Garuda mall, Bangalore

I completed my payment through UPI but my order wasn’t confirmed at the store. I called the customer care executive and they said that there was some technical issues due to which your order was cancelled. It has been 10-12 days I’m calling the customer care everyday but there is no response or any action being taken my them . Literally they are providing the worst customer support....
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X
Xoakh
from Noida, Uttar Pradesh
Jun 6, 2022
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Dips added in my bill without asking me

Address:Dlf mall of india noida KFC foodcourt

Salesperson smartly added the dips in my bill without asking me.height of sales pitching wherein you arent giving a damn about how customer react to it, this is the third time it happened to me at Dlf Mall of india...
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S
Sudheer081
from Hyderabad, Telangana
Jun 5, 2022
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Refused to explain about combo offer and update the order

Address:Pragathi Nagar, Hyderabad

They refused to explain the combo offer and forced to go for Individual items. I had no other choice and paid the amount. I realised are 10more eligible items with the combo with the same amount I paid. I was ready to pay the difference amount and requested to update the order but they literally rejected it. I lost the money because of them....
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Aakash09
from Bengaluru, Karnataka
Jun 5, 2022
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Money debited and order not placed

I placed an order 5 June 2022 around 1:23pm from the KFC app. I chose the online payment option and paid through UPI app Google pay. My payment was successful but when I got redirected to the KFC app my order disappeared and when i contacted the restaurant and customer care they said no order is placed from my phone number. One customer care executive said the team will call you in 15 mins to talk about the issue and refund. But no one called....
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B
banerjeeblue
Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of money

I ordered from the kfc app and paid through paytm. The money was deducted but I received no confirmation from the kfc app. I tried to contact the customer care but there was no response. I have all the necessary transaction details with me if needed....
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S
Sarasabu
from Ernakulam, Kerala
Jun 4, 2022
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Complaint regarding the latest order

Address:PCRA-74b Nakshatra appartments, Chattangattu cross road, Palarivattom

The fries were totally uncooked and disgusting. Even the burger was bad
Really disappointed
My phone number:[protected]...
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N
Nani89
from Vijayawada, Andhra Pradesh
Jun 4, 2022
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Amount debited but order not confirmed

Dear sir,

I am Venkat from Vijayawada. On 01/06/2022 I was ordered to KFC Machilipatnam of Rs. 392 but I didn't confirmed the order but amount was debited. I was made the payment through mobile [protected] via Paytm wallet reference I'd: [protected]. So, please confirm the status when will I get refund of Rs. 392.

Please confirm the status...
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