KFC India Complaints & Reviews

I had 3 orders, out of which
Smoky red ( one was very old and had foul taste and other had very bad spice taste) both pieces seemed old.
Popcorn were not crunchy, they were very soft and tested bad and hot wings were not even recognisable.
I'm a regular at KFC, whenever I went to Chandigarh during my college days, I would visit KFC. I recently moved to jodhpur and KFC did have the recognisable taste and satisfaction. In the past even though we knew KFC was expansive, we still went because it was satisfactory but here in Jodhpur it was very bad experience.
My order details are
Inv No [protected]
ORD No K[protected]
POS No K40603, Token No 9611

I have ordered from KFC App 5pc Smoky Red Chicken Order# K332W57338 on July 12, 2022 at 12:28 pm. Delivery Address: Villa-116, Rajapushpa GREEN DALE, Osman Nagar, Hyderabad, Telangana, India, 502032.

I haven’t received the order as the delivery guy denied because the delivery address was far away. But the app approved the delivery address and accepted to delivery the order. I called him and he told that he will return the order to the restaurant and I will be refunded with the amount.

But I didn’t received any refund or message from the App or the restaurant.

Hi Team KFC,
On 3rd July 2022, I was trying to place an order via KFC App at rohini 2 kfc branch of rs : 1114.01 money got deducted from my credit card, but order was not placed successfully. I spoke to the restaurant who asked me to wait for 3-4 days . But still no refund is issued. I have already spoke to the customer care they asked me to send mail to kfc.[protected]@sapphirefoods.in but there is no reply . Please look over and solve...

I ordered through kfc app. Order place payment done by UPI. Order will be delivered by 2.09pm on Tue 12 2022 but order not received. Please refund my amount.

Hi,

I want to file a complaint that on Sunday 10th of July I booked an order from KFC India website and my money got deducted via Paytm wallet but it shows an error that my order haven't got placed.

i call the customer care at, i file a complaint and he gave the complaint ticket number "K[protected]" also he told me that our service team will contact me, but no one does.

Please resolve my issue and refund me my money.

I have a serious issue regarding kfc services...Absolute cheating and doesn't have any manners to call back or do the needful

I had placed an order for kfc at lower Parel Phoenix mall, mumbai India on 11/07/2022 at 9:30pm amounting to 744.2 rs..
Order ID was N6601D[protected].
Amount was debited and nobody delivered to me my meal ..No calls were made to me regarding delivery...I tried to register complaint but they seem to be helpless

I am receiving messages asking for my review abt KFC. This is how these guys are looting from us and not even bothered to check regarding such events

This is regarding my order N6465D[protected]. I had placed order at around 7:50PM last night. The tracking system of KFC was showing the order is delivered at 8:20pm, and I couldn't track my order any further even though it didn't reach to me. I tried calling KFC customer Care number & everytime call was either going to IVR or so called Centralised call center in Rajasthan. I was promised to get call back or that they are transferring my call to Pune agents and with that it used to get disconnected. I wrote in 'Contact Us' section but there also I didn't get any reply. I had to feed my kid 'Dal- Chawal'who was waiting in excitement to eat burger. He slept at 9:30 pm and the delivery boy came at 10pm after waiting for more than 2 hrs with wet & cold food. I had noo other option but to return the food, however KFC didn't refund the charges tha to is paid in advanced thr netbanking. When asked delivery boy he was only sorry about it and didn't have any concrete answer for being late or refund. This is pathetic customer care and delivery service I have ever seen and surprisingly from such a brand with international presence.

I have ordered from KFC spot 18 pimple saudagar at 8.20pm and i never received my order . My mode of payment was online from debit card. My oder no is N6469D[protected]. No calls nor any updated from the store no one is receiving the call as well. Kindly seek and help

Sir i ordered food from kfc for dine in restaurant. The food deliver is of ver bad qulaity and the chicken pieces have too much oil. I don't want replacement because all food is of same type so i dispose food in garbage and ask kfc for refund my money but they don't agree... I ordered food of rs 690 from kfc. I am regular customer of kfc but now I am veri disappointed. Plz help me to come out from this. I want my money back.

Missing number of pieces in the order even after waiting for about 15 minutes

I placed Oreer around 6:50 using the KFC app. Money was deducted but received no response.So, I called both the outlets in Ranchi.They said they had no such order

I am at food court Kapil towers isb road
The person at the counter denied to take order but said he will only take order through swiggy and zomato
Had to order via swiggy as my kid wants from KFC
Very sad that I have to order via an external app when at a counter

I have orderd today from KFC app. while on payment page I selected BHIM UPI to pay the amount but once the amount got deducted after that I did not get an any confirmation massage from kfc and I did not get my order also. They haven't mention anything about refund policy . This is really pathetic from the kfc . I want my refund ₹659.99/-
Regards,
Abhimanyu Chaudhury
[protected]@gmail.com...

I ordered food dated 9th July, 2022, the moment order was placed.. i started receiving calls from personal kinda number.. stating that they are facing glitch in their app they will be coordinating via personal numbers.. meanwhile tey said the order cannot be processed due to location and soon they will be refunding my paid amount. After several follow-ups they asked me my transaction ID.. as soon as the transaction ID was sent.. i received a SMS stating the food was delivered hope you enjoyed the meal and the review link was attached. Seems really fishy. Attaching my order details..the contact numbers from which I've been getting calls..and order transaction details..Hope to get this thing resolved.

I ordered food dated 9th July, 2022, the moment order was placed.. i started receiving calls from personal kinda numbers.. stating that they are facing glitch in their app they will be coordinating via personal numbers.. meanwhile they said the order cannot be processed due to location and soon they will be refunding my paid amount. After several follow-ups they asked me my transaction ID.. as soon as the transaction ID was sent.. i received a SMS stating the food was delivered hope you enjoyed the meal and the review link was attached. Attaching my order details..the contact numbers from which I've been getting calls..and order transaction details..Hope to get this thing resolved.

I ordered a popcorn chicken and fries for 281 imr but the kfc app page just crashed and said error I didn't get my food or my order confirmed, I request for a refund as soon as possible

KFC Guwahati Airport..It has been 1 month now, KFC has failed to return my amount which was already deducted on[protected]. KFC POS machine has shown time out and the amount was deducted from my account. I have already asked them to refund. But till date no refund was received by me. Kindly look into the matter and resolve it. Otherwise I have to take legal action and may ask for penalty.

Hi
I ordered at 9:30 and i recived my half meal at 10:15 and they said sir you can start eating rest they are bringing when ready now till 11.00 o'clock they jus make me wait for ### 3 piece of legs piece and french fries, which was supposed to be served in a combo. And at last that leg piece they served was smelling ### rotten.
It's totally disappointing and ridiculous service, at this store this is worsed experience in my 10years of KFC Experience, the service manager and thier quality was worsed, staff were rude and misbehaved in ruthless manner, the staff named as Ashish(ASSISTANT Manager) and Arjun (staff) had no professional service ethics. How can any manager allow these kind of people to work in the store like KFC . This store doesn't deserve KFC Frenchie, the the owner anjanee is reckless and ignores their CUSTOMERs.
I m complaining at my last state of resistant, i didn't wanted but it's enough of ignorance, my house is jus behind this store and i was a regular CUSTOMER here but day by day it's quality is getting worsed and worsed.
I want these guys beg sorry for misbehaving and the store licence should be cancelled by KFC from this kind of careless and cheap owners.

Regards
Hope you take some serious action on it, to save your brand.

Recent i have visited the kfc in bathinda, punjab. i have seen that the chicken is black from inside and a major smell in that . so want to ask that please change the quality of chicken. before people will get sick

We ordered KFC at 9.12 PM and there were no response after that from the carrier. We tried multiple times to reach both KFC customer service and delivery person, but no one was reachable. After two hours one guy from KFC store called and asked us “can we postpone your order to next day morning” such an irresponsible and idiotic service. This is the worst service I had in my life from such a food supplier. After talking for 30 minutes with a manager (or Manager called guy) they delivered the food at 12 midnight with a compensatory gift of one chicken burger.
This is really worst and ridiculous service in my whole life.
Order # N6421D[protected]
Order from : KFC, Korum Mall, Thane west.