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KFC India Complaints & Reviews

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Updated: May 5, 2026
Complaints 2781
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513
Unresolved
2268
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KFC India reviews & complaints page 30

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S
Souramita Gorgori
from Siliguri, West Bengal
Jul 22, 2022
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Address: KFC Malda

I placed an order on 20th July 2022 worth Rs625, through the KFC app. Payment eas done via UPI (PhonePe) and after the amount was deducted from my account the order was not processed. Please look into it and issue the refund ASAP.
Jul 23, 2022
Complaint marked as Resolved 
The money was refunded.
KFC India customer support has been notified about the posted complaint.
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    D
    Deepu N
    Jul 21, 2022
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    I made a order through kfc app and did payment by Google pay. Amount is debited from my account but didn't receive any order number
    The order is not placed but amount is debited from my account
    I need refund for the same kindly do the needful

    Thanks,
    Deepika N
    Jul 22, 2022
    Complaint marked as Resolved 
    Received the refund amount
    KFC India customer support has been notified about the posted complaint.
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      R
      Risturaj
      from Pratapgarh, Tripura
      Jul 20, 2022
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      Good evening
      I placed an order on kfc application from my registered number [protected] at kfc store Vrindavan Lucknow Uttar pradesh
      I paid via upi mode here payment debited but order not placed.
      Attaching screenshot for your reference.
      Please look into it and make the refund as soon as possible.
      Payment debited from account but order was not placed.
      Please help me to resolve the issue and help me to get refund
      KFC India customer support has been notified about the posted complaint.
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        S
        Saily Bengia
        Jul 20, 2022
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        Hi my money has been debited but i have not received any order number or id regarding the order.
        Please see the matter and refund me asap
        KFC India customer support has been notified about the posted complaint.
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          M
          MarinerM
          from Anantnag, Jammu and Kashmir
          Jul 20, 2022
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          Address: Anantnag kashmir 192101

          I just ordered smokey grilled bucket and zinger burger.they had given me 2 dips of 10gms approx and charged me 95rs extra.once i saw on bill i had been charged for dips .i told the kfc order taker to cancel these dips they said not possible.i was kfc lover but today i am not Satisfied with your service.looting customers.i had been in lots of kfc restaurants in India and in abroad but today i got disappointed.i want you to revert back asap.Even they had given cold chicken.
          KFC India customer support has been notified about the posted complaint.
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            _himanshu_156_
            from Gumla, Jharkhand
            Jul 20, 2022
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            Address: Lal Bahadur Shastri Rd, near Amrut Nagar, Amrut Nagar, Ghatkopar West, Mumbai, Maharashtra 400086)

            On 17th july 2022 at 9:29 pm I have made payment of (Rs 309.01) on KFC app for pick up but payment got deducted and order id not generated, the nearest outlet which they said to pick from RCT mall whose address is
            (Address - Lal Bahadur Shastri Rd, near Amrut Nagar, Amrut Nagar, Ghatkopar West, Mumbai, Maharashtra 400086)

            Please refund my money I have attached the payment screenshot and passbook of my bank account.
            KFC India customer support has been notified about the posted complaint.
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              M
              Meenuz
              from Bengaluru, Karnataka
              Jul 20, 2022
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              Address: Bangalore
              Website: kfc application from playstore

              I placed order for food through kfc app. The money was debited from my account but later it was showing as no order placed along with no order history. I wish to get my money asap.
              KFC India customer support has been notified about the posted complaint.
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                V
                Vignesh2510
                from Coimbatore, Tamil Nadu
                Jul 19, 2022
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                Address: Plot No 11, Madras Thiruvallur High Rd, Secretariat Colony, Vivek Nagar, Ambattur, Chennai, Tamil Nadu 600053

                Sodexo has partnered with Sodexo in 2018, but still why executives are not accepting sodexo card while paying for the order. They are making rude comments and passing obscenities when we asked why they were not accepting the Sodexo card.
                The main purpose of Sodexo is to be used for purchase of food. I want to know why the Ambattur branch in Chennai is not accepting sodexo. If it is not resolved I'll raise a compliant with consumer forum cell. Why should I pay with my credit card even when I hold a Sodexo card with ample money left in it.
                KFC India customer support has been notified about the posted complaint.
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                  V
                  Vignesh251094
                  from Chennai, Tamil Nadu
                  Jul 19, 2022
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                  Address: Plot No 11, Madras Thiruvallur High Rd, Secretariat Colony, Vivek Nagar, Ambattur, Chennai, Tamil Nadu 600053

                  Sodexo has partnered with Sodexo in 2018, but still why executives are not accepting sodexo card while paying for the order. They are making rude comments and passing obscenities when we asked why they were not accepting the Sodexo card.
                  The main purpose of Sodexo is to be used for purchase of food. I want to know why the Ambattur branch kfc is not accepting sodexo. If it is not resolved I'll raise a compliant with consumer forum cell. Why should I pay with my credit card even when I hold a Sodexo card with ample money left in it.
                  KFC India customer support has been notified about the posted complaint.
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                    R
                    Rashid28
                    from Delhi, Delhi
                    Jul 19, 2022
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                    Address: KFC Vegas Mall Dwarka

                    I ordered through KFC app on 13 July 2022 at Vegas Mall Dwarka, Delhi
                    The total bill was of Rs.601 and i made the payment through Google pay and payment got deducted but the order was not confirmed than i complaint to the store manager but they ask me to wait for 3-5 days and its been more than that .
                    KFC India customer support has been notified about the posted complaint.
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                      Y
                      YaminiSeepana
                      Jul 17, 2022
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                      I was placing an order in KFC and paid using gpay. The money was deducted but the order did not get placed. I am unable to call the support as it says all the executives are busy and I am not able to contact through email due to some UI issue
                      KFC India customer support has been notified about the posted complaint.
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                        S
                        S Gowtham Ganeshwer
                        Jul 16, 2022
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                        Address: Nellore

                        I have ordered today from KFC app while on payment page I selected UPI option to pay through phone pe but once the amount got deducted after that there payment page showing error and transaction was stopped there and order was not placed and they haven't mentioned anything there about the refund policy, this is really pathetic from KFC I want my refund of ₹728.99/- ASAP.
                        Regards,
                        Gowtham
                        [protected]@gmail.com
                        KFC India customer support has been notified about the posted complaint.
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                          Pawani Doki
                          from Bengaluru, Karnataka
                          Jul 16, 2022
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                          Bill not received and bad quality food served

                          Address: KFC, Devyani International Ltd, Kadugodi, Bangalore

                          Date of the incident : 7/16/2022

                          Today we visited the KFC branch Devyani International Ltd, Vijay Sai Colony, Whitefield Bangalorea around 2.20 pm and ordered the below Items

                          Classic Zinger Meal
                          Veg Zinger

                          I have made the payment and asked the attendant to give the bill immediately after the payment. She told me that she would give in few mins.
                          We got the ordered burgers. French fries...
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                          Patil170106042
                          from Sangli, Maharashtra
                          Jul 16, 2022
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                          Money deducted but order not placed via KFC app.
                          I had ordered Zinger box.
                          KFC India customer support has been notified about the posted complaint.
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                            S
                            ShivamPatil807
                            from Pune, Maharashtra
                            Jul 15, 2022
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                            Address: Hinjewadi Pune
                            Website: KFC app

                            I've placed order on KFC app on 8th June 2022 from KFC Hinjewadi near wakad road and my order has been cancelled by your customer care as it was out of their delivery zone and they said the money will be refunded. But there is no response from them.Pls look into the matter immediately.
                            KFC India customer support has been notified about the posted complaint.
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                              B
                              Biju Alumkal
                              Jul 14, 2022
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                              Address: Mj Lifestyle Astyllen, Flat#111, C block, Choodasandra

                              I have purchased kfc chicken today evening from kfc hosa road Bengaluru store. When i took it to home and trying to eat with my kids, we seen 3pieces were inside red/ pink colour on d flush. This looks bad and old chicken..This should be actioned and should not serve old stock chicken to customers.. Invoice no:[protected].i have my bill and kept one piece as sample if at all ypu need an inspection... Tried to upload pictures but didn't work.
                              KFC India customer support has been notified about the posted complaint.
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                                B
                                breddy1206
                                from Hyderabad, Telangana
                                Jul 14, 2022
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                                Address: hyderabad

                                Hello,
                                I had placed an order via the KFC web portal on 6 July 2022 and paid an amount of 566.98 via Paytm. However, after the amount was deducted from my account, no order was placed. Same day i spoke with KFC customer care executive they said amount will refund in 3-5 days and they provided ticket id:[protected]. But till today i didn't received refund amount.

                                Please find the attachment for reference.
                                KFC India customer support has been notified about the posted complaint.
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                                  Y
                                  Yoosuf Rt
                                  Jul 14, 2022
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                                  Complaining about the experience with vadodara gujarat kfc central mall branch.

                                  Address: Vadodara

                                  I bought kfc from the last month from the vadodara central mall kfc branch and payment done with upi and unfortunately i paid twice by network issues. I take an complaint about this payment and they told me it will be refund within a week, but till yet don’t get money refund

                                  By YOOSUF R T [protected]...
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                                  V
                                  Vikas Sodhi
                                  from Pinjore, Haryana
                                  Jul 14, 2022
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                                  Address: Kfc sce9 punchkula
                                  Website: Goggle

                                  Cleaning complaint kfc sce9 Punchula
                                  KFC India customer support has been notified about the posted complaint.
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                                  https://www.consumercomplaints.in/kfc-india-b100448#get-cl3245272
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                                    P
                                    Priya Datta
                                    from Panchkula, Haryana
                                    Jul 14, 2022
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                                    Refund Issue

                                    Address: Sector 9 Panchkula
                                    Website: online.kfc.co.in

                                    This is about order placed but not confirmed via the KFC App on June 29, 2022 for which I am yet to receive a refund even after constant follow up with the Sector 9 Panchkula store with two of their Managers Mr. Vijay Kumar & Ms. Reena. Please see the attached UPI Transaction ID details for your reference....
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