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KFC India Complaints & Reviews

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Last updated May 13, 2024
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KFC India reviews & complaints page 31

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N
Nani89
from Vijayawada, Andhra Pradesh
Jun 4, 2022
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Amount debited but order not confirmed

Dear sir,

I am Venkat from Vijayawada. On 01/06/2022 I was ordered to KFC Machilipatnam of Rs. 392 but I didn't confirmed the order but amount was debited. I was made the payment through mobile [protected] via Paytm wallet reference I'd: [protected]. So, please confirm the status when will I get refund of Rs. 392.

Please confirm the status...
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H
humanshi abbhi
Jun 3, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didnt receive my refund

Address:Kfc patiala in leela bhawan market

I paid for my order at kfc patiala through paytm from which money of rs 771 was transfered to kfc sapphire account still staff said tgey didnt receive and i will get my refund although it was showing to be transferred succesfully...
I had to pay through cash after that for same order but didnt receive my refund for payment done online till today..
I asked them tgey gave a no where i need to file complaint i shared everythibg...
+2 photos
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N
Nani89
from Vijayawada, Andhra Pradesh
Jun 2, 2022
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Amount debited and order not confirmed

Address:J. D Towers, auto nagar, Vijayawada, 520007

Dear sir,

I am Venkat from Vijayawada. On 01/06/2022 I was ordered to KFC Machilipatnam of Rs. 392 but I didn't confirmed the order but amount was debited. I was made the payment through mobile [protected] via Paytm wallet reference I'd: [protected]. So, please confirm the status when will I get refund of Rs. 392....
+1 photos
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S
Sohail321.ms
from Kolkata, West Bengal
Jun 1, 2022
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Money got deducted from wallet but order not received and not even the refund

Address:Mani square kolkata

I have ordered Wednesday special 12 strips and 4 dips from kfc app and my money got deducted from my account and the order was not received and not even the refund
Kfc contact support is also not coordinating with me regarding the problem...
+1 photos
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P
Pallavi483
from New delhi, Delhi
Jun 1, 2022
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Payment done but order not placed

Good evening
I placed an order on kfc application from my registered mobile number +91 [protected] at new delhi.
I paid via upi mode here payment is debited but order not placed.
Attaching screenshot for your reference
Please look into it and make refund as soon as possible

Payment done but order was not placed

My contact no :- [protected]...
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S
Sukanya Tummala
May 31, 2022
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Store timings

Address:JnTU metro

Hi,
We have KFC outlet in JNTU metro. I tried to eat there 3 to 4 times. Store timing is 11. But whenever I reach it by 11, they always say it will 30 more minutes to take the order. Then why the open timing is 11?...
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S
Sri kirish
from Chennai, Tamil Nadu
May 31, 2022
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Payment done , but order not processed.

Had placed an order in the KFC app, the payment was done via UPI(Google pay), but the order was not placed and the page went back to the checkout. Apparently I had paid for something that I didn’t get at all. Need the refund ASAP. The bill was ₹687.52.
Customer name : Sri kirish
Mobile number : [protected]
email id : [protected]@gmail.com...
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S
spice garde
May 30, 2022
May 31, 2022
This thread was updated on May 31, 2022
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Stale chicken

Address:E-301 yashwant vaibhav new link road nsp east 401209

I had order big bucket but the chicken was not fresh it was stale... Previous order it was good but in this order worst
No 1 eat that
We all are paying high for eating good quality
Maintain the quality
This time it was worst......
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P
Prasad Seelamsetti
May 30, 2022
May 31, 2022
This thread was updated on May 31, 2022
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Not at all satisfied and not given bill too for my order of around 1049

Address:Hyderabad
Website:Kfc

We came to kfc restaurent here in hyderabad, moosapet, and we orderd menu they charged 1049 rs and they didnt given bill and here in the store so humid not here these people not even turn on the ac wn i ask for they didnt give proper rly too and ive made my payment through scanner...
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S
siddhuadv
from Kolkata, West Bengal
May 30, 2022
May 31, 2022
This thread was updated on May 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount received but neither order delivered nor refunded till day

Address:No 313 A,B & C, Mani Square Mall Mani Square Food Court, VIP Rd, Kolkata, West Bengal 700068

Dear Sir

On[protected], being order No. 320W32259, after receiving payment your man/ agent refused to deliver said order rather asked me my order Id and account details. I did not share on a ground of privacy. After a long time when I could not able contact your authority I check my order status and find that order has been cancelled and the amount will be refund within 7 business days. Till day the amount has not been refunded....
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9
95sandz
from Pune, Maharashtra
May 29, 2022
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Order not delivered and restaurant neither responding nor giving any update

Ordered kfc mingles bucket through kfc app but the order not delivered and restaurant is neither responding nor giving any update on the order. app also does not show any details of order in order history. the kfc customer care number is also non responsive....
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N
Nandi11
May 29, 2022
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Not get refunded money back

Address:dehradun,rajpur road

I have ordered from kfc and they did not refunded the money because the order was failed also the money was deducted.
i have send the mail to them...
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J
Jyotsna R.
from Chennai, Tamil Nadu
May 29, 2022
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KFC didn't deliver the order and I have no confirmation regarding the refund status

KFC Besant Nagar, Chennai denied delivery because they had no rider after that I have been calling them for my refund but I am not sure what is going on. Why can't they send an email confirmation? When will I get my money back?...
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A
Ashwini Vidya
from Bengaluru, Karnataka
May 28, 2022
May 28, 2022
This thread was updated on May 28, 2022
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Product missing and bad quality

Address:KFC Mosque Road, no 1, Nulyne Avenue, 16, Mosque Rosd, Frazer Town. BANGALORE

Hi Team, I ordered 1 zinger meal box with Pepsi, 4 pcs chicken wings and 2 medium chicken pop corn. But I did not receive the 2 pcs chicken wings which was already part of the zinger meal. Also, the zinger burger did not have lettuce in it. I had to wait for so long to place the order as there was only 1 counter open with so many customers flowing in. The person who took my order added extra dips which I did not even order. Later I checked...
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Dear Sir/Madam

I had ordered some items, on KFC online, on14.05.2022 around at 8:30 to 9:00 PM but due to some technical issues order had got cancelled but Rs.729.01 has been deducted from my account.

It has been more than 14 days, while the return policy has shown that the amount will be refunded within three days but still i didn't get back money.

They even block my mail address that's why I...
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Address:Eldeco mall, Sector 12, Faridabad

I placed an order via KFC App of about Rs197/- and made payment through paytm. Paytm app shows order was sucessful but it did not get placed on the app. KFC app Still shows the items in cart...
Please initiate the refund ASAP!...
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B
Belthasar Mohanta
May 27, 2022
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Chicken Popcorn

Address:Rourkela, Bhubaneswar (DN Regalia mall)

Why we get medium size chicken popcorn when we order large size chicken popcorn from zomato and swiggy from KFC Bhubaneswar and Rourkela outlets....
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P
Prema1805
May 27, 2022
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KFC Order not placed But amount debited

Address:vadapalani

On 23th April 2022, I placed an order via KFC App of about Rs651/-.But the order was not processed upon which I call them up .The customer executive said because of some technical problem the amount was deducted and will be refunded within 2 to 3 days.

I have been calling there customer care end nos of times and they are replying that some one from the store will...

Kindly refund my amount as soon as possible...
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G
gar gantua
May 26, 2022
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Money debited but order failed

Address:KFC chintal
Website:KFC.co.in

Hi, on 18th May 2022, I've visited a KFC store at chintal, since there is a long queue one of the KFC executive suggested me to place the order via KFC app to skip the long queue, I've done the same, the payment has been successfull from my side but the order didn't went through, when checked with store manager he asked me to wait for 30 mins for the order to get updated, I've waited but the order was not placed/updated so the manager said...
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M
Mohammed Shaker Ali Mudassir
from Hyderabad, Telangana
May 26, 2022
Jun 9, 2022
This thread was updated on Jun 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but order not placed

Address:himayatnagar, hyderabad

I had ordered KFC through the KFC app and made payment through paytm. The Paytm app shows order sucessful but it did not get placed on the app...
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