KFC India Complaints & Reviews

On 12th July 2022, at around 9:30 pm, I made my order for around 485/-
At 10 pm, I was called by your employee and they told me that they won't be able to deliver my order.
Since, it was late I told him to cancel my order. But I haven't received my refund till now.

Recently, I have visited KFC - Jipmer at Pondicherry on July 2, 2022. My friend paid the bill. After that, the next day I received a message to phone stating that to give a feedback on my recent visit to KFC - Jipmer.

Though my friend paid the bill and in any cause I didn't involved in giving my number for the bill process. Then how do I received that feedback message with exact location I visited. I didn't even have KFC app in my phone or browser logged in. How can be this is possible to know my location?

Issue happend from Kerala/kannur outlet:-
We need 16 pc’s kfc and when we approach to the counter, they said there is offer for 20 pc’s and the price is 2020 inr. we said them ok .then we pay the cash and left from the counter.after 5-10 minutes we come back to collect the items then the counter guy said that he is mistake, we have to pay 880inr more for the item.We talk with him about his mistake .Actually we can cancel the order and we can choose MRA restaurant or some other restaurant, but we paid the extra amount and collected the items .Any way we decided that not to buy KFC from ind.Compare to GCC countries, very worst service provided for us

They have charge dips in my bill but, at the time of receiving they said they don't have

I had 3 orders, out of which
Smoky red ( one was very old and had foul taste and other had very bad spice taste) both pieces seemed old.
Popcorn were not crunchy, they were very soft and tested bad and hot wings were not even recognisable.
I'm a regular at KFC, whenever I went to Chandigarh during my college days, I would visit KFC. I recently moved to jodhpur and KFC did have the recognisable taste and satisfaction. In the past even though we knew KFC was expansive, we still went because it was satisfactory but here in Jodhpur it was very bad experience.
My order details are
Inv No [protected]
ORD No K[protected]
POS No K40603, Token No 9611

I have ordered from KFC App 5pc Smoky Red Chicken Order# K332W57338 on July 12, 2022 at 12:28 pm. Delivery Address: Villa-116, Rajapushpa GREEN DALE, Osman Nagar, Hyderabad, Telangana, India, 502032.

I haven’t received the order as the delivery guy denied because the delivery address was far away. But the app approved the delivery address and accepted to delivery the order. I called him and he told that he will return the order to the restaurant and I will be refunded with the amount.

But I didn’t received any refund or message from the App or the restaurant.

Hi Team KFC,
On 3rd July 2022, I was trying to place an order via KFC App at rohini 2 kfc branch of rs : 1114.01 money got deducted from my credit card, but order was not placed successfully. I spoke to the restaurant who asked me to wait for 3-4 days . But still no refund is issued. I have already spoke to the customer care they asked me to send mail to kfc.[protected]@sapphirefoods.in but there is no reply . Please look over and solve...

I ordered through kfc app. Order place payment done by UPI. Order will be delivered by 2.09pm on Tue 12 2022 but order not received. Please refund my amount.

Hi,

I want to file a complaint that on Sunday 10th of July I booked an order from KFC India website and my money got deducted via Paytm wallet but it shows an error that my order haven't got placed.

i call the customer care at, i file a complaint and he gave the complaint ticket number "K[protected]" also he told me that our service team will contact me, but no one does.

Please resolve my issue and refund me my money.

I have a serious issue regarding kfc services...Absolute cheating and doesn't have any manners to call back or do the needful

I had placed an order for kfc at lower Parel Phoenix mall, mumbai India on 11/07/2022 at 9:30pm amounting to 744.2 rs..
Order ID was N6601D[protected].
Amount was debited and nobody delivered to me my meal ..No calls were made to me regarding delivery...I tried to register complaint but they seem to be helpless

I am receiving messages asking for my review abt KFC. This is how these guys are looting from us and not even bothered to check regarding such events

This is regarding my order N6465D[protected]. I had placed order at around 7:50PM last night. The tracking system of KFC was showing the order is delivered at 8:20pm, and I couldn't track my order any further even though it didn't reach to me. I tried calling KFC customer Care number & everytime call was either going to IVR or so called Centralised call center in Rajasthan. I was promised to get call back or that they are transferring my call to Pune agents and with that it used to get disconnected. I wrote in 'Contact Us' section but there also I didn't get any reply. I had to feed my kid 'Dal- Chawal'who was waiting in excitement to eat burger. He slept at 9:30 pm and the delivery boy came at 10pm after waiting for more than 2 hrs with wet & cold food. I had noo other option but to return the food, however KFC didn't refund the charges tha to is paid in advanced thr netbanking. When asked delivery boy he was only sorry about it and didn't have any concrete answer for being late or refund. This is pathetic customer care and delivery service I have ever seen and surprisingly from such a brand with international presence.

I have ordered from KFC spot 18 pimple saudagar at 8.20pm and i never received my order . My mode of payment was online from debit card. My oder no is N6469D[protected]. No calls nor any updated from the store no one is receiving the call as well. Kindly seek and help

Sir i ordered food from kfc for dine in restaurant. The food deliver is of ver bad qulaity and the chicken pieces have too much oil. I don't want replacement because all food is of same type so i dispose food in garbage and ask kfc for refund my money but they don't agree... I ordered food of rs 690 from kfc. I am regular customer of kfc but now I am veri disappointed. Plz help me to come out from this. I want my money back.

Missing number of pieces in the order even after waiting for about 15 minutes

I placed Oreer around 6:50 using the KFC app. Money was deducted but received no response.So, I called both the outlets in Ranchi.They said they had no such order

I am at food court Kapil towers isb road
The person at the counter denied to take order but said he will only take order through swiggy and zomato
Had to order via swiggy as my kid wants from KFC
Very sad that I have to order via an external app when at a counter

I have orderd today from KFC app. while on payment page I selected BHIM UPI to pay the amount but once the amount got deducted after that I did not get an any confirmation massage from kfc and I did not get my order also. They haven't mention anything about refund policy . This is really pathetic from the kfc . I want my refund ₹659.99/-
Regards,
Abhimanyu Chaudhury
[protected]@gmail.com...

I ordered food dated 9th July, 2022, the moment order was placed.. i started receiving calls from personal kinda number.. stating that they are facing glitch in their app they will be coordinating via personal numbers.. meanwhile tey said the order cannot be processed due to location and soon they will be refunding my paid amount. After several follow-ups they asked me my transaction ID.. as soon as the transaction ID was sent.. i received a SMS stating the food was delivered hope you enjoyed the meal and the review link was attached. Seems really fishy. Attaching my order details..the contact numbers from which I've been getting calls..and order transaction details..Hope to get this thing resolved.

I ordered food dated 9th July, 2022, the moment order was placed.. i started receiving calls from personal kinda numbers.. stating that they are facing glitch in their app they will be coordinating via personal numbers.. meanwhile they said the order cannot be processed due to location and soon they will be refunding my paid amount. After several follow-ups they asked me my transaction ID.. as soon as the transaction ID was sent.. i received a SMS stating the food was delivered hope you enjoyed the meal and the review link was attached. Attaching my order details..the contact numbers from which I've been getting calls..and order transaction details..Hope to get this thing resolved.

I ordered a popcorn chicken and fries for 281 imr but the kfc app page just crashed and said error I didn't get my food or my order confirmed, I request for a refund as soon as possible