Submit a Complaint
Claimed

KFC India Complaints & Reviews

www.kfc.co.in
1
Updated: Oct 25, 2025
Complaints 2733
Resolved
508
Unresolved
2225
So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
KFC India

KFC India reviews & complaints page 31

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Madhura Sb
Jun 29, 2022
Report
Copy

KFC — Order not placed but money got deducted
I placed an order through the KFC app . Money got deducted from my UPI but order was not placed. I did not recieve any confirmation regarding my order
KFC India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sumedha Shrivastava
    Jun 29, 2022
    Report
    Copy

    I placed an order through the KFC app . Money got deducted from my UPI but order was not placed. I did not recieve any confirmation regarding my order
    KFC India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Abhi Antony
      Jun 28, 2022
      Report
      Copy

      Address: KFC Oberon Mall 34/195 Padivattom,Edappally kochi 682024

      I have a complaint about the food that you served on 27/6/2022 at 7pm in kfc oberon mall kochi, it happened to my family that they were having huge problems with their stomach, especially my wife is admitted in the hospital and she is carrying too, so we just wanted to know what value you give for the money ? And what value you give for the people who come and eat from there, if something happens to my wife, who will take responsibility for all this stuffs !
      KFC India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shivi Bharadwaj
        Jun 28, 2022
        Report
        Copy

        Address: KFC anisabad, Patna-800002
        Website: Kfc app

        I downloaded kfc app yesterday, ordered 5pc leg piece bucket. Made an online payment through UPI. Amount of 520 rs deducted but order was not placed. I tried to contact customer care but no help. Please resolve my issue asap.
        +3 photos
        KFC India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shivi Bharadwaj
          Jun 28, 2022
          Report
          Copy

          Address: Kfc anisabad

          I ordered an item, made an online payment through UPI. Amount deducted but when j checked the order status it was showing i Haven't placed any order. Please refund my money back else I will tweet against kfc. I have proof to justify it.
          +1 photos
          KFC India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            NAEEMA SHANAVAS
            Jun 27, 2022
            Report
            Copy

            Address: I don't know 🙄

            Today i got these messages which is so weird!
            It's totally not related to my any actions... even though I'm getting these messages.Since i think it's probably a fraud text i didn't open the link provided in the text.
            Please make sure what's wrong and inform me kindly.
            +2 photos
            KFC India customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sherry Dmello
              Jun 27, 2022
              Report
              Copy

              Address: NIBM Road, Pune 411048

              I received a an incomplete order from KFC I tried calling the customer care number multiple times but did not receive any answer the lettuce in the burger was spoiled kindly help me out of the same
              KFC India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Akash_dyavanapally
                from Hyderabad, Telangana
                Jun 25, 2022
                Report
                Copy

                On 19th of June I have placed an order on the Kfc app and the payment was made but they didn’t place an order. It showed an error message and took me back to the home screen after contacting customer care they have Promised to refund within seven business days but they don’t refund the money
                +1 photos
                KFC India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sharone@9567
                  Jun 24, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  I tried to order through the KFC app using my credit card. Eventhough the money was debited the order was not placed. It showed there was a error. It happened on 22 June 4.53 pm
                  +2 photos
                  Jun 27, 2022
                  Complaint marked as Resolved 
                  KFC India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    jayash.9
                    from Gangtok, Sikkim
                    Jun 24, 2022
                    Report
                    Copy

                    Address: lower arithang gangtok sikkim

                    I had placed an order on 20 th June but could not be delivered as the say my number was unreachable . I then requested for refund and the money has not yet been refunded it is more than 4 days
                    +1 photos
                    KFC India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Siddhant Polsani
                      Jun 23, 2022
                      Report
                      Copy

                      Address: Navi Mumbai, Koparkhairne
                      Website: KFC application

                      Has placed order from KFC app, Money got deducted, but order is not placed in the app neither got any confirmation on email kr sms.
                      +1 photos
                      KFC India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        O
                        Omraj K.
                        from Mapusa, Goa
                        Jun 22, 2022
                        Report
                        Copy

                        I am based in Goa and had visited KFC in Porvorim and Panjim. Both the places I was refused to accept the Sodexo payment, when they are clearly listed in Sodexo Merchant's list.
                        KFC India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sazzad.glp
                          Jun 19, 2022
                          Report
                          Copy

                          Address: Bangalore Elements Mall

                          I ordered on 18th June 2022. Till date 19th June I didn't received my order which is really pathetic service. Tired multiple times to call them nobody received my call [protected].

                          Order was placed using kfc app
                          KFC India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ariz Abu Qais
                            Jun 17, 2022
                            Report
                            Copy

                            Address: Anishabad Patna

                            Yesterday I was ordering biryani for Rs 531 at 10.30 pm after that I choose Paytm as a payment option and also I paid the amount. My amount was deducted from my Paytm wallet but my order isn't placed. Also, my refund was not until initiated.
                            +1 photos
                            KFC India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              O
                              omer z
                              Jun 17, 2022
                              Report
                              Copy

                              The employee didn't give the bill after making the purchase, despite writing numerous mails, there has been no resolution, and now one person claiming to be the employee calls and asks me to come to the store again to collect the bill which is not practical. what can be done here?
                              KFC India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mittu Kaushal
                                Jun 16, 2022
                                Report
                                Copy

                                Address: Punjab, patiala
                                Website: Kfc app

                                I ordered from kfc app on 09.06.22 n my payment was done but thay didn't take my order I call on kfc helpline they sent me an email to send payment details on it I sent them the payment details that they gave me the manager number of KFC store, I also sent them the payment details Shore manager told me, my refund will come within seven days Its been over 7 days now. but my refund not back
                                KFC India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Avneet Kaur Singh
                                  from Mohali, Punjab
                                  Jun 15, 2022
                                  Report
                                  Copy

                                  Very nad experience every time i order from them… they show the order status delivered 30 minutes before the actual delivery and have no resolution to any complaint… money refund policy should be imposed to them if customer is not satisfied with them… WORST EXPERIENCE!!! DO NOT ORDER FROM THEM
                                  KFC India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Avneet Kaur Singh
                                    from Mohali, Punjab
                                    Jun 15, 2022
                                    Report
                                    Copy

                                    We have been orderding many a times from kfc but the order is never on time and the company has no policy to refund the amount if the customer is harassed to such extent… I demand shutting dowm of KFC from india… pathetic service and customer complaint resolving policies.
                                    KFC India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      jazzyfreek
                                      Jun 15, 2022
                                      Report
                                      Copy

                                      I ordered Rs 850 worth food from KFC via KFC app using phonepe. The phonepe showed successful transaction. It was maid to UPI ID given by kfc app and is towards yumrestaurantindia.[protected]@hdfcbank and UPI reference number is[protected]. Inspite of successful transaction my order was declined by KFC. I need instant refund of 850 Rs.
                                      +1 photos
                                      KFC India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dr. Nirmalya Koley
                                        Jun 15, 2022
                                        Report
                                        Copy

                                        Address: Chandannagar, West Bengal

                                        I am lodgng this complaint from KFC Chandanngar, West Bengal, India. Employee name: Piyali. This mentioned employee misguided us in buying an item which we weren't supposed to take. I clearly mentioned that I want 3 normal Classic Chicken Krisper without anything else as topping in it. But she included mayo eggless for all 3 burgers. When asked to change the bill she purposely printed it and told us that it may not be changed again. Then she misbehaved with us and told we were liars. We arrive at this outlet almost 2 times every week and this kind of behaviilour cannot be tolerated.
                                        KFC India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Mast Kalandar
                                          1.1
                                          (43)
                                          Swiggy
                                          1
                                          (5143)
                                          Iskcon Restaurant
                                          1.7
                                          (3)