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KFC India Complaints & Reviews

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Updated: Sep 17, 2026
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KFC India reviews & complaints page 31

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P
Poovathoor
Aug 31, 2022
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I am receiving messages to my number [protected] where in I have not ordered. Stop sending messages as it is not related to me. Attaching a screenshot and have the concerned outlet to make sure they get the correct number and the correct customer is informed.
KFC India customer support has been notified about the posted complaint.
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    Animesh Bhole
    Aug 29, 2022
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    Yesterday at 7:10 PM I placed order from kfc app for pickup, but my order was not placed and money got deducted from my bank account. When will I get refund?

    Attached transaction screenshot with it.
    KFC India customer support has been notified about the posted complaint.
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      V
      vijay mankape
      Aug 28, 2022
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      Zomato cancel my order..KFC not prepared order on time.order placed at 7:30 pm and order cancel by Zomato on 10 pm.
      KFC India customer support has been notified about the posted complaint.
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        S
        Shifa 20HMB415
        Aug 28, 2022
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        Address: Centre point,aligarh,202002

        I'm highly disappointed with the unhygienic chicken served to me at kfc aligarh
        KFC India customer support has been notified about the posted complaint.
        Aug 28, 2022
        Updated by Shifa 20HMB415         I need refund as the quality served was really bad and unhygeinic.

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          S
          Shruti Khetade
          from Mumbai, Maharashtra
          Aug 28, 2022
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          I placed an order of Rs 468 on 27 July 2022, on the KFC app. The payment was done via Paytm UPI and the amount was deducted from my account but the order was not processed.
          Requesting you to process my request for refund.
          KFC India customer support has been notified about the posted complaint.
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            R
            Raghav@8080
            Aug 28, 2022
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            Hii Team
            I have been super fan of KFC since last 12 years and a loyal customer but on last couple of occasions KFC outlets in quality wise were not upto the standards.
            This recent incident is from yesterday I ordered 8pc chicken strips at Cyber Hub food court gurgaon my order no was 4601
            Strips were very very oily also quality was bad, which resulted in my stomach infection and now m taking medicines
            moreover staff there was very lazy and were not ready to help.
            I would really appreciate if I can get some inconvenience credit or good discount coupon for next order or my complete refund bcz it really impacted my health.
            Regards,
            Rahul Jasuja
            e-mail [protected]@hotmail.com
            Whtsapp [protected]
            KFC India customer support has been notified about the posted complaint.
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              U
              Udit2121
              from Ghaziabad, Uttar Pradesh
              Aug 26, 2022
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              Website: KFC application

              I ordered through KFC app on 15tu August when they had a special bucket for the same.

              The first order was placed after setting my home locality (Indirapuram, Ghaziabad) but the app placed order on a far away locality of Dilshad Garden. The restaurant refused to proceed with the delivery and said it is too far and you have to order again from the nearest store.

              As per the refund policy the money is sent back to source account in 7-10 days. It has been 12 days now since the oder date nad still I have not received the money back.
              KFC India customer support has been notified about the posted complaint.
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                T
                tatt
                from Noida, Uttar Pradesh
                Aug 26, 2022
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                Good evening
                I placed an order on kfc application from my registered number at kfc store noida sector 18 on 23 aug 2022
                I paid via credit card mode here payment debited but order not placed.
                Attaching screenshot for your reference.
                Please look into it and make the refund as soon as possible.
                Payment debited from account but order was not placed.
                Please help me to resolve the issue and help me to get refund
                My contact number is [protected]
                KFC India customer support has been notified about the posted complaint.
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                  K
                  Kannan Sh
                  Aug 25, 2022
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                  Address: KFC kuniamuthur , Coimbatore branch, India

                  On 24.08.22 9.02 pm, I wish to place an order at KFC through online for home delivery and I paid the amount (Rs. 951 /- ) through Google pay.
                  My amount was debited but my order is not processed / placed.
                  I informed this to KFC kuniamuthur, Coimbatore branch, India where I tried to place my order

                  Kindly process my request to get my money to my
                  bank account.
                  KFC India customer support has been notified about the posted complaint.
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                    D
                    Dhinesh Kumar 95
                    from Tittakudi, Tamil Nadu
                    Aug 25, 2022
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                    The transaction of Rs 737. On 16 Jul 22. Was debited from my paytm wallet. But the order was not successfully placed. It's nearly 2 months but I haven't received the refund yet.
                    KFC India customer support has been notified about the posted complaint.
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                      R
                      Ruchi S.
                      Aug 25, 2022
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                      On 24/7/22 i placed an order of about ₹1096 and as they didn't had the service to deliver at my place so i cancelled the order and asked for a refund. The customer care service however were quick to address the issue but no initiation of refund has been to come to me yet. 'Salman Bhaldar' named employee for the team gave me false hopes for the refund, still no progressive changes to seen. Kindly empathize and do the needful. I have also attached the transaction that took place after placing the order.
                      KFC India customer support has been notified about the posted complaint.
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                        N
                        neeelaaaa
                        from Bengaluru, Karnataka
                        Aug 24, 2022
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                        Address: KFC - Mantri mall (Bangalore)
                        Website: kfc.co.in

                        K208W37719 - KFC Order Number
                        My order was booked around 8 PM and KFC Mantri mall (Bangalore) outlet has promised my delivery by 9:02 PM. But still 9:25 not delivered and no update also from the outlet. Attached screenshot for your ready reference also. When I tried calling the customer care nobody was picking calls and finally at my 4th attempt after waiting for more than 15 minutes in line somebody picked the call and informed me that they can't give their manager number and asked me to call via roll free number. I am really fed up with KFC today due to this worst service. Very lethargic behaviour towards customer.
                        KFC India customer support has been notified about the posted complaint.
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                          S
                          srinivas vanga
                          Aug 24, 2022
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                          Address: Chrompet, Chennai

                          Hi, I am srinivas v from hyderabad. I visited your chormpet store in chennai on 22nd AUG at around 9pmand ordered food. I paid an amount of approx .Rs. 350+. When i have asked for the bill, your executive at store informed that i will get my bill through SMS and i can download later. After that i returned to hyderabad, but even after two days also i have not I have not received my food bill. Kindly provide my GST bill on priority.
                          KFC India customer support has been notified about the posted complaint.
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                            S
                            siddharths716
                            from Kolkata, West Bengal
                            Aug 23, 2022
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                            I ordered from KFC app on 9th Aug 8.30 pm and the order automatically got assigned to my nearest KFC i.e KFC Avani Mall, Kolkata. But after a couple of minutes the manager called me up and said that he is cancelling my order as my house is too far (the app only assigned it to them). Now it has been more than two weeks but the amount that got deducted from my KFC gift card did not come back. Even after calling the manager numerous times my issue was not solved and it keeps on getting delayed. My KFC gift card expiration date is coming closer and I am not getting my refund back. And in the app it shows "cash on delivery", I dont know why. I beg you to please look into this, it has been a pathetic experience with KFC.
                            KFC India customer support has been notified about the posted complaint.
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                              R
                              Rilshad A. K
                              Aug 22, 2022
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                              Address: phone: 8547584525

                              I am getting this sms almost daily and I do not order anything. Kindly rectify the issue as soon as possible

                              "Voila! Your KFC express pick up order is ready in 0.711 minutes. Show receipt at the 'Pick-up counter'. Happy Crunching!"
                              KFC India customer support has been notified about the posted complaint.
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                                S
                                Suryanjay Singh
                                Aug 22, 2022
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                                Address: KFC, East Patel Nagar, 110008 ,New Delhi

                                I placed an order on KFC website and my money got deducted but they order wasn't placed. I talked to the manager and he's saying wait for some days. It's been 10 days (order on 12 August 2022) how long should I wait?!
                                Extremely dissatisfied with the approach to the resolution of the issue.
                                KFC India customer support has been notified about the posted complaint.
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                                  T
                                  tenzin tara
                                  from Palampur, Himachal Pradesh
                                  Aug 22, 2022
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                                  Address: Palampur KFC

                                  I purchased kfc at Palampur and my first google pay didn’t work out but the second one was successful. And when I reached home I noticed my first payment was also done. So I paid double. I asked manager to refund my money and now she is not picking up my call neither texting back.
                                  KFC India customer support has been notified about the posted complaint.
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                                    J
                                    Jay1992
                                    Aug 22, 2022
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                                    I had made an order using UPI for Rs.812/- and awaiting refund for the same as the order was not successfully but my money was debited. I am attaching the payment screenshots and transsction ID for reference below. I will personally update this complaint as resolved once my refund amount is credited back to my account lest I will keep writing reviews on the internet. Thank you in anticipation.
                                    KFC India customer support has been notified about the posted complaint.
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                                      Umamshaikh16
                                      from Delhi, Delhi
                                      Aug 22, 2022
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                                      Address: Shadipur
                                      Website: Kfc

                                      I ordered KFC around 10:40 and the money was deducted from my account but my order was not placed... And the KFC app is showing nothing... I kindly request KFC to take action ...
                                      KFC India customer support has been notified about the posted complaint.
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                                        S
                                        SHAKUNTLA SHIVANI
                                        Aug 21, 2022
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                                        Address: A- 14, 4th floor, karnavati apartment, jodhpur village, ahmedabad

                                        I chandra booked a order but payment was complete and it didn't showed me order no. and not the order placed.
                                        KFC India customer support has been notified about the posted complaint.
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