KFC India Complaints & Reviews

I placed the order on 29th june 2022 but didn't received the order, I called KFC customer care but they didn't did anything. I never contacted for the refund from their side. please help me with the refund.
our Order
1x Ultimate Savings Bucket ₹ 699.05
SubTotal ₹ 699.05
Restaurant Handling Charges ₹ 35.00
GST ₹ 29.96
Paid (UPI) ₹ 664.01
Coupon Code KFC100
Discounted Amount ₹ 100.00
Your order number: K164W91568
Delivery Date: 29 June 2022
Estimated Delivery Time: 08:25 PM

KFC India — payment deducted, but showing error and not refunded yet
In app
I placed an order on 28 june, 2022 on kfc app and paid through amazon pay.
Payment was successful and amount was deducted, but it showed an error on app and order was not placed.
Then i paid for same order in cash and waited for automatic refund.
But since today, i have not received refund of 168 rupees.

I contacted amazon pay and they are saying to show upi payment id to merchant and they will refund.
I contacted kfc india and they are not resolving the issue they keep saying ill get a call from them thet is not happening.

Kindly help me in this

Hello i placed an order online for delivery through the KFC app at 9:15 PM on 29th May, 2022 from the KFC store at Rajouri Garden and paid through my PayTm Wallet
. But the order was never delivered to me .
Order Number was #N5327D[protected] .
The delivery guy was Arjun Kumar . When i called him he said he never picked up the order from the restaurant because the order was assigned to someone else as soon as he received it . When i try to call him now i can't get through to him and even the restaurant doesn't pick up the calls . I tried to get through to customer care but to no avail .
I have attached below the screenshots from my phone depicting how the order is still not completed . I have also attached the screenshots of the messages i got showing that order was dispatched but never reached me . I have also attached a screenshot of the successful payment of the order through my Paytm Wallet .
I have censored my delivery address for privacy .
I request an immediate refund to my Paytm wallet which is linked with the registered phone number [protected].

Ordered KFC popcorn nachos from KFC, NOEL FOCUS MALL, CHITTETHUKARA, KOCHI.(682031)via swiggy(order number[protected].we received only nachos.

Kfc order not received waited for more than 2 hours not customer service number provided for Hyderabad Called support multiple times they are not able to solve the issue not able to raise the refund.Your order number: K164W91568
Delivery Date: 29 June 2022
Estimated Delivery Time: 08:25 PM

Order No K164W91558

I had placed a order today though the KFC app and they led me to the payment gateway took the money but no order confirmation recieved and all helpline contacts are busy every single time.

I badly disappointed my family since I spent my time, money, and effort. I always choose KFC when I can eat some Delicious To, but this time I was very dissatisfied with the taste and quality.

We left the KFC there and returned home with an empty stomach after my family questioned whether the KFC there had a really poor taste.

I thus ask the KFC team to serve my family all of the KFC chickens and burgers so that they will enjoy the taste and it will also serve as a kind of advertising to the unsatisfied customer in order to increase their satisfaction with your KFC.

KFC — Order not placed but money got deducted
I placed an order through the KFC app . Money got deducted from my UPI but order was not placed. I did not recieve any confirmation regarding my order

I placed an order through the KFC app . Money got deducted from my UPI but order was not placed. I did not recieve any confirmation regarding my order

I have a complaint about the food that you served on 27/6/2022 at 7pm in kfc oberon mall kochi, it happened to my family that they were having huge problems with their stomach, especially my wife is admitted in the hospital and she is carrying too, so we just wanted to know what value you give for the money ? And what value you give for the people who come and eat from there, if something happens to my wife, who will take responsibility for all this stuffs !

I downloaded kfc app yesterday, ordered 5pc leg piece bucket. Made an online payment through UPI. Amount of 520 rs deducted but order was not placed. I tried to contact customer care but no help. Please resolve my issue asap.

I ordered an item, made an online payment through UPI. Amount deducted but when j checked the order status it was showing i Haven't placed any order. Please refund my money back else I will tweet against kfc. I have proof to justify it.

Today i got these messages which is so weird!
It's totally not related to my any actions... even though I'm getting these messages.Since i think it's probably a fraud text i didn't open the link provided in the text.
Please make sure what's wrong and inform me kindly.

I received a an incomplete order from KFC I tried calling the customer care number multiple times but did not receive any answer the lettuce in the burger was spoiled kindly help me out of the same

On 19th of June I have placed an order on the Kfc app and the payment was made but they didn’t place an order. It showed an error message and took me back to the home screen after contacting customer care they have Promised to refund within seven business days but they don’t refund the money

I tried to order through the KFC app using my credit card. Eventhough the money was debited the order was not placed. It showed there was a error. It happened on 22 June 4.53 pm

I had placed an order on 20 th June but could not be delivered as the say my number was unreachable . I then requested for refund and the money has not yet been refunded it is more than 4 days

Has placed order from KFC app, Money got deducted, but order is not placed in the app neither got any confirmation on email kr sms.

I am based in Goa and had visited KFC in Porvorim and Panjim. Both the places I was refused to accept the Sodexo payment, when they are clearly listed in Sodexo Merchant's list.