Submit a Complaint
Claimed

KFC India Complaints & Reviews

www.kfc.co.in
1
Updated: Oct 25, 2025
Complaints 2733
Resolved
508
Unresolved
2225
So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
KFC India

KFC India reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
X
Xoakh
from Noida, Uttar Pradesh
Jun 6, 2022
Report
Copy

Address: Dlf mall of india noida KFC foodcourt

Salesperson smartly added the dips in my bill without asking me.height of sales pitching wherein you arent giving a damn about how customer react to it, this is the third time it happened to me at Dlf Mall of india
KFC India customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sudheer081
    from Hyderabad, Telangana
    Jun 5, 2022
    Report
    Copy

    Address: Pragathi Nagar, Hyderabad

    They refused to explain the combo offer and forced to go for Individual items. I had no other choice and paid the amount. I realised are 10more eligible items with the combo with the same amount I paid. I was ready to pay the difference amount and requested to update the order but they literally rejected it. I lost the money because of them.
    KFC India customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aakash09
      from Bengaluru, Karnataka
      Jun 5, 2022
      Report
      Copy

      I placed an order 5 June 2022 around 1:23pm from the KFC app. I chose the online payment option and paid through UPI app Google pay. My payment was successful but when I got redirected to the KFC app my order disappeared and when i contacted the restaurant and customer care they said no order is placed from my phone number. One customer care executive said the team will call you in 15 mins to talk about the issue and refund. But no one called. This is very disappointing and I feel like I've been cheated
      KFC India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        banerjeeblue
        Jun 4, 2022
        Resolved
        Report
        Copy
        Resolved

        I ordered from the kfc app and paid through paytm. The money was deducted but I received no confirmation from the kfc app. I tried to contact the customer care but there was no response. I have all the necessary transaction details with me if needed.
        +2 photos
        Jun 14, 2022
        Complaint marked as Resolved 
        I RAISED A COMPLAINT ON THEIR FEEDBACK WEBSITE AND THREATENED THEM I WOULD TAKE LEGAL ACTION IF THEY DID NOT SOLVE MY PROBLEM. WITHIN 2 HOURS, I GOT A PHONE CALL, AND THEY TOLD ME TO SHARE THE TRANSACTION DETAILS ON A WHATSAPP NUMBER. I SENT THEM THE DETAILS, AND AFTER TWO DAYS, I GOT THE REFUND.
        KFC India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sarasabu
          from Ernakulam, Kerala
          Jun 4, 2022
          Report
          Copy

          Address: PCRA-74b Nakshatra appartments, Chattangattu cross road, Palarivattom

          The fries were totally uncooked and disgusting. Even the burger was bad
          Really disappointed
          My phone number:[protected]
          KFC India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nani89
            from Vijayawada, Andhra Pradesh
            Jun 4, 2022
            Report
            Copy

            Amount debited but order not confirmed

            Dear sir,

            I am Venkat from Vijayawada. On 01/06/2022 I was ordered to KFC Machilipatnam of Rs. 392 but I didn't confirmed the order but amount was debited. I was made the payment through mobile [protected] via Paytm wallet reference I'd: [protected]. So, please confirm the status when will I get refund of Rs. 392.

            Please confirm the status...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            H
            humanshi abbhi
            Jun 3, 2022
            Resolved
            Report
            Copy
            Resolved

            Didnt receive my refund

            Address: Kfc patiala in leela bhawan market

            I paid for my order at kfc patiala through paytm from which money of rs 771 was transfered to kfc sapphire account still staff said tgey didnt receive and i will get my refund although it was showing to be transferred succesfully...
            I had to pay through cash after that for same order but didnt receive my refund for payment done online till today..
            I asked them tgey gave a no where i need to file complaint i shared everythibg...
            +2 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            N
            Nani89
            from Vijayawada, Andhra Pradesh
            Jun 2, 2022
            Report
            Copy

            Address: J. D Towers, auto nagar, Vijayawada, 520007

            Dear sir,

            I am Venkat from Vijayawada. On 01/06/2022 I was ordered to KFC Machilipatnam of Rs. 392 but I didn't confirmed the order but amount was debited. I was made the payment through mobile [protected] via Paytm wallet reference I'd: [protected]. So, please confirm the status when will I get refund of Rs. 392.
            +1 photos
            KFC India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sohail321.ms
              from Kolkata, West Bengal
              Jun 1, 2022
              Report
              Copy

              Address: Mani square kolkata

              I have ordered Wednesday special 12 strips and 4 dips from kfc app and my money got deducted from my account and the order was not received and not even the refund
              Kfc contact support is also not coordinating with me regarding the problem
              +1 photos
              KFC India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pallavi483
                from New delhi, Delhi
                Jun 1, 2022
                Report
                Copy

                Good evening
                I placed an order on kfc application from my registered mobile number +91 [protected] at new delhi.
                I paid via upi mode here payment is debited but order not placed.
                Attaching screenshot for your reference
                Please look into it and make refund as soon as possible

                Payment done but order was not placed

                My contact no :- [protected]
                +1 photos
                KFC India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sukanya Tummala
                  May 31, 2022
                  Report
                  Copy

                  Address: JnTU metro

                  Hi,
                  We have KFC outlet in JNTU metro. I tried to eat there 3 to 4 times. Store timing is 11. But whenever I reach it by 11, they always say it will 30 more minutes to take the order. Then why the open timing is 11?
                  KFC India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sri kirish
                    from Chennai, Tamil Nadu
                    May 31, 2022
                    Report
                    Copy

                    Had placed an order in the KFC app, the payment was done via UPI(Google pay), but the order was not placed and the page went back to the checkout. Apparently I had paid for something that I didn’t get at all. Need the refund ASAP. The bill was ₹687.52.
                    Customer name : Sri kirish
                    Mobile number : [protected]
                    email id : [protected]@gmail.com
                    +1 photos
                    KFC India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      spice garde
                      May 30, 2022
                      Report
                      Copy

                      Address: E-301 yashwant vaibhav new link road nsp east 401209

                      I had order big bucket but the chicken was not fresh it was stale... Previous order it was good but in this order worst
                      No 1 eat that
                      We all are paying high for eating good quality
                      Maintain the quality
                      This time it was worst...
                      KFC India customer support has been notified about the posted complaint.
                      View replies
                      Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Prasad Seelamsetti
                        May 30, 2022
                        Report
                        Copy

                        Address: Hyderabad
                        Website: Kfc

                        We came to kfc restaurent here in hyderabad, moosapet, and we orderd menu they charged 1049 rs and they didnt given bill and here in the store so humid not here these people not even turn on the ac wn i ask for they didnt give proper rly too and ive made my payment through scanner
                        KFC India customer support has been notified about the posted complaint.
                        View replies
                        Apologies Prasad! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          siddhuadv
                          from Kolkata, West Bengal
                          May 30, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: No 313 A,B & C, Mani Square Mall Mani Square Food Court, VIP Rd, Kolkata, West Bengal 700068

                          Dear Sir

                          On[protected], being order No. 320W32259, after receiving payment your man/ agent refused to deliver said order rather asked me my order Id and account details. I did not share on a ground of privacy. After a long time when I could not able contact your authority I check my order status and find that order has been cancelled and the amount will be refund within 7 business days. Till day the amount has not been refunded.

                          Now due this harassment I have decided to knock the door of consumer forum for redress of my money along with compensation within 7 days from this communication.

                          Regards
                          Siddhartha Chanda
                          Advocate, High Court at Calcutta.
                          Jul 1, 2022
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
                          Verified Support
                          May 31, 2022
                          KFC India Customer Care's response                           Apologies Siddhartha! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            9
                            95sandz
                            from Pune, Maharashtra
                            May 29, 2022
                            Report
                            Copy

                            Ordered kfc mingles bucket through kfc app but the order not delivered and restaurant is neither responding nor giving any update on the order. app also does not show any details of order in order history. the kfc customer care number is also non responsive.
                            +3 photos
                            KFC India customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nandi11
                              May 29, 2022
                              Report
                              Copy

                              Address: dehradun,rajpur road

                              I have ordered from kfc and they did not refunded the money because the order was failed also the money was deducted.
                              i have send the mail to them
                              KFC India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jyotsna R.
                                from Chennai, Tamil Nadu
                                May 29, 2022
                                Report
                                Copy

                                KFC Besant Nagar, Chennai denied delivery because they had no rider after that I have been calling them for my refund but I am not sure what is going on. Why can't they send an email confirmation? When will I get my money back?
                                KFC India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ashwini Vidya
                                  from Bengaluru, Karnataka
                                  May 28, 2022
                                  Report
                                  Copy

                                  Address: KFC Mosque Road, no 1, Nulyne Avenue, 16, Mosque Rosd, Frazer Town. BANGALORE

                                  Hi Team, I ordered 1 zinger meal box with Pepsi, 4 pcs chicken wings and 2 medium chicken pop corn. But I did not receive the 2 pcs chicken wings which was already part of the zinger meal. Also, the zinger burger did not have lettuce in it. I had to wait for so long to place the order as there was only 1 counter open with so many customers flowing in. The person who took my order added extra dips which I did not even order. Later I checked and cancelled it. This was an annoying experience especially on a weekend.
                                  KFC India customer support has been notified about the posted complaint.
                                  May 28, 2022
                                  Updated by Ashwini Vidya                                   Hi Team, I ordered 1 zinger meal box with Pepsi, 4 pcs chicken wings and 2 medium chicken pop corn. But I did not receive the 2 pcs chicken wings which was already part of the zinger meal. Also, the zinger burger did not have lettuce in it. I had to wait for so long to place the order as there was only 1 counter open with so many customers flowing in. The person who took my order added extra dips which I did not even order. Later I checked and cancelled it. This was an annoying experience especially on a weekend.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    E
                                    Eddie Bhai
                                    May 28, 2022
                                    Report
                                    Copy

                                    Money deducted, order not get placed and still not get refund

                                    Dear Sir/Madam

                                    I had ordered some items, on KFC online, on14.05.2022 around at 8:30 to 9:00 PM but due to some technical issues order had got cancelled but Rs.729.01 has been deducted from my account.

                                    It has been more than 14 days, while the return policy has shown that the amount will be refunded within three days but still i didn't get back money.

                                    They even block my mail address that's why I...
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Related businesses

                                    Mast Kalandar
                                    1.1
                                    (43)
                                    Swiggy
                                    1
                                    (5143)
                                    Iskcon Restaurant
                                    1.7
                                    (3)