KFC India Complaints & Reviews

I was visited on 20th March 2022 at Kundli Sonepat haryana KFC shop in this shop only 3 person available one person doing house keeping and also served food after half hours when my no came at countet iwant to give some order that items, it was saying that this items not available today and this is regular items the clean system are so poor so i retun with my family without any order...

On 15th march 6:24pm I placed order on kfc app via paytm amounting to Rs. 1233. The money got debited but the order was not placed.
Since then I have been calling kfc customer care but they are rejecting my calls. Pathetic service. Extremely disappointed.

I have attached the screenshot of the transaction. Please look into this matter....

I have order kfc prepaid amount also but i didn't recive my order as well reference I'd... I'll send you a screen shot which amount deducted from my account transferred to kfc of india...

I have tired to place order through KFC website on 2nd March 2022. During payment order status got failed and amount RS 997 debited from my KFC eGift Card with Voucher Code: [protected]. I raised the complaint to KFC but they have not refunded my balance yet.
I have given my all details as well.
Name: Rahul Kumar
MB: [protected]
DOP: 02March2022
Place:Patna...

I placed an order on kfc application from my registered number [protected] at kfc online wtp hyd
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund...

I ordered from kfc and the money is being deducted from my account and it's been 2 days and still no responce from that order....

I tried to place order on kfc application onnthe 3rd of march. I made the payment of 1615 twice but the order was not confirmed but the money has been debited i still haven’t received my refunt it has been 14 days
Total refund amount 3230...

As i was ordering on 14 march 2022, i choosen paytm wallet for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

i didn't got refund for this. Kindly help

UPI reference no.[protected]

I placed order again with different mode of payment that order placed

Kindly refund it soon. I m attaching screenshot...

I need An invoice dated on[protected]...

The food was not provided as per the itenary and mayonice ginger chicken etc is also not provided more over the amount is not mentioned on the bill...this is the second time iam facing the issue at kothapet hyderabad brach...i have ordered 4smoky and four crispy leg chicken @ 529 they have collected 535...but not mentioned on the bill even... I have noticed after reaching home...i got four smoky chicken not as shown in the itenary and 2 crispy...

I have placed an order on March 3rd 2022 through KFC app, money got debited but order was not placed. I've contacted customer service and send them the details of bank statement and payments details through whatsApp ( Habitat mall, Mysore) . No response.. I haven't expected such behavior from this team.. I'm truly disappointed. .

THEY HAVE TOLD ME THAT IT TAKES 40 - 45 DAYS TO PROCESS THE REFUND.. WHAT KIND OF POLICY IS THAT.....

I have ordered from KFC online site on 27-feb-2022 using kfc gift card of worth 1000/-.
Due to some technical issues my order was not placed and money was deducted from the gift card.

I have called kfc customer care multiple times and they asked me to wait for 10-15 days.
Now it is more than 15 days and still I didn't recieve the refund.
Still the customer care executives are giving false promises.
I...

❌❌👎👎👎👎👎This place is a big ❌disappointment❌. Although the name means, The guy making servings burger looked very unhygienic. His hands very very dirty. Couldn't eat anything there. The way they check the burger is hot and fresh or its cold is highly disgusting and they will give you returned orders from the existing customers. Fresh burgers are being surved where 1st are eaten by someone else. ❌❌❌❌❌ I visited...

I didn't receive my order with # K417W04762 dated 13th March 2022 Bangalore...

On 12/03/22 me along with my family came to KFC Selex East Mall, East Fort, Pallikkulam, Thrissur, Kerala at 8.20 PM. I have ordered a Classic Chicken Biriyani, 2 Chicken Burgers, Regular Fries and a Coke. The bill was 695. I gave the staff a 2000 rupee note immediately he was arguing with me telling we don't allow you to pay in cash and you can cancel your order, he told me if you pay in cash he will not give me balance. He was totally insulting...

I had ordered online from kfc on 11.03.2022 and paid the amount of 434 through Paytm. The amount was debited from my account but I didn't get any confirmation message or mail for my order. When I called customer care service they said that there was some technical issues with the order. I want my refund as soon as possible....

This is to inform you that I yesterday went to dine in KFC Patia where I made an online payment through Amazon Pay UPI. Due to maybe some transaction timeout, the amount got debited from my bank acc but the transaction failed at KFC's end. What am I supposed to do to get my money back? I am even attaching the screenshot for all the references....

I had a bad experience yesterday (09th Feb 2022) with my order through KFC APP. Payment to Sapphire Foods India Limited was successful for Rs 765.99, however order was not placed. Tried contacting to customer Care 8 to 10 times but had a poor experience as they promised without any effect....

I have called to care, lodged complaint regarding the same.I was told that I will receive refund in 4 to 90 working days and will be getting call in 15min for the same, but I didn't.

I was told that there is no complaint lodged.I wonder how irresponsible you are towards your customers.

I'm from Delhi.My nearest stores are mahavir enclave.

PFA of the payment.

Im not satisfied with...

Actually I was ordered classic zinger burger with double layer cheese to (take away) they made me a tandori zinger burger without double layer cheese and this not a first time I was warned today too and they did the same mistake, is the way they treat a customer??...