Claimed

KFC India Complaints & Reviews

www.kfc.co.in

Updated: Aug 8, 2026

Complaints 2792

Resolved

513

Unresolved

2279

So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Food

KFC India

KFC India reviews & complaints page 36

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bangalore

Website: kfc application from playstore

I placed order for food through kfc app. The money was debited from my account but later it was showing as no order placed along with no order history. I wish to get my money asap.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Plot No 11, Madras Thiruvallur High Rd, Secretariat Colony, Vivek Nagar, Ambattur, Chennai, Tamil Nadu 600053

Sodexo has partnered with Sodexo in 2018, but still why executives are not accepting sodexo card while paying for the order. They are making rude comments and passing obscenities when we asked why they were not accepting the Sodexo card.
The main purpose of Sodexo is to be used for purchase of food. I want to know why the Ambattur branch in Chennai is not accepting sodexo. If it is not resolved I'll raise a compliant with consumer forum cell. Why should I pay with my credit card even when I hold a Sodexo card with ample money left in it.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Plot No 11, Madras Thiruvallur High Rd, Secretariat Colony, Vivek Nagar, Ambattur, Chennai, Tamil Nadu 600053

Sodexo has partnered with Sodexo in 2018, but still why executives are not accepting sodexo card while paying for the order. They are making rude comments and passing obscenities when we asked why they were not accepting the Sodexo card.
The main purpose of Sodexo is to be used for purchase of food. I want to know why the Ambattur branch kfc is not accepting sodexo. If it is not resolved I'll raise a compliant with consumer forum cell. Why should I pay with my credit card even when I hold a Sodexo card with ample money left in it.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: KFC Vegas Mall Dwarka

I ordered through KFC app on 13 July 2022 at Vegas Mall Dwarka, Delhi
The total bill was of Rs.601 and i made the payment through Google pay and payment got deducted but the order was not confirmed than i complaint to the store manager but they ask me to wait for 3-5 days and its been more than that .

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was placing an order in KFC and paid using gpay. The money was deducted but the order did not get placed. I am unable to call the support as it says all the executives are busy and I am not able to contact through email due to some UI issue

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nellore

I have ordered today from KFC app while on payment page I selected UPI option to pay through phone pe but once the amount got deducted after that there payment page showing error and transaction was stopped there and order was not placed and they haven't mentioned anything there about the refund policy, this is really pathetic from KFC I want my refund of ₹728.99/- ASAP.
Regards,
Gowtham
[protected]@gmail.com

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Money deducted but order not placed via KFC app.
I had ordered Zinger box.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hinjewadi Pune

Website: KFC app

I've placed order on KFC app on 8th June 2022 from KFC Hinjewadi near wakad road and my order has been cancelled by your customer care as it was out of their delivery zone and they said the money will be refunded. But there is no response from them.Pls look into the matter immediately.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mj Lifestyle Astyllen, Flat#111, C block, Choodasandra

I have purchased kfc chicken today evening from kfc hosa road Bengaluru store. When i took it to home and trying to eat with my kids, we seen 3pieces were inside red/ pink colour on d flush. This looks bad and old chicken..This should be actioned and should not serve old stock chicken to customers.. Invoice no:[protected].i have my bill and kept one piece as sample if at all ypu need an inspection... Tried to upload pictures but didn't work.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: hyderabad

Hello,
I had placed an order via the KFC web portal on 6 July 2022 and paid an amount of 566.98 via Paytm. However, after the amount was deducted from my account, no order was placed. Same day i spoke with KFC customer care executive they said amount will refund in 3-5 days and they provided ticket id:[protected]. But till today i didn't received refund amount.

Please find the attachment for reference.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kfc sce9 punchkula

Website: Goggle

Cleaning complaint kfc sce9 Punchula

KFC India customer support has been notified about the posted complaint.

View replies

Vikas Sodhi

from Pinjore, Haryana

Jul 14, 2022

https://www.consumercomplaints.in/kfc-india-b100448#get-cl3245272

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

On 12th July 2022, at around 9:30 pm, I made my order for around 485/-
At 10 pm, I was called by your employee and they told me that they won't be able to deliver my order.
Since, it was late I told him to cancel my order. But I haven't received my refund till now.

KFC India customer support has been notified about the posted complaint.

View replies

KFC India Customer Care

from Mumbai, Maharashtra

Jul 14, 2022

Verified Support

Hi Madhur, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Recently, I have visited KFC - Jipmer at Pondicherry on July 2, 2022. My friend paid the bill. After that, the next day I received a message to phone stating that to give a feedback on my recent visit to KFC - Jipmer.

Though my friend paid the bill and in any cause I didn't involved in giving my number for the bill process. Then how do I received that feedback message with exact location I visited. I didn't even have KFC app in my phone or browser logged in. How can be this is possible to know my location?

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Issue happend from Kerala/kannur outlet:-
We need 16 pc’s kfc and when we approach to the counter, they said there is offer for 20 pc’s and the price is 2020 inr. we said them ok .then we pay the cash and left from the counter.after 5-10 minutes we come back to collect the items then the counter guy said that he is mistake, we have to pay 880inr more for the item.We talk with him about his mistake .Actually we can cancel the order and we can choose MRA restaurant or some other restaurant, but we paid the extra amount and collected the items .Any way we decided that not to buy KFC from ind.Compare to GCC countries, very worst service provided for us

+1 videos

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: KFC SIGRA VARANASI

They have charge dips in my bill but, at the time of receiving they said they don't have

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sardarpura, Jodhpur

I had 3 orders, out of which
Smoky red ( one was very old and had foul taste and other had very bad spice taste) both pieces seemed old.
Popcorn were not crunchy, they were very soft and tested bad and hot wings were not even recognisable.
I'm a regular at KFC, whenever I went to Chandigarh during my college days, I would visit KFC. I recently moved to jodhpur and KFC did have the recognisable taste and satisfaction. In the past even though we knew KFC was expansive, we still went because it was satisfactory but here in Jodhpur it was very bad experience.
My order details are
Inv No [protected]
ORD No K[protected]
POS No K40603, Token No 9611

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rajapushpa Greendale villas, Osman nagar

I have ordered from KFC App 5pc Smoky Red Chicken Order# K332W57338 on July 12, 2022 at 12:28 pm. Delivery Address: Villa-116, Rajapushpa GREEN DALE, Osman Nagar, Hyderabad, Telangana, India, 502032.

I haven’t received the order as the delivery guy denied because the delivery address was far away. But the app approved the delivery address and accepted to delivery the order. I called him and he told that he will return the order to the restaurant and I will be refunded with the amount.

But I didn’t received any refund or message from the App or the restaurant.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered through kfc app. Order place payment done by UPI. Order will be delivered by 2.09pm on Tue 12 2022 but order not received. Please refund my amount.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad

Hi,

I want to file a complaint that on Sunday 10th of July I booked an order from KFC India website and my money got deducted via Paytm wallet but it shows an error that my order haven't got placed.

i call the customer care at, i file a complaint and he gave the complaint ticket number "K[protected]" also he told me that our service team will contact me, but no one does.

Please resolve my issue and refund me my money.

KFC India customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Phoenix Mall Palladium ,Lower Parel ,Mumbai

I have a serious issue regarding kfc services...Absolute cheating and doesn't have any manners to call back or do the needful

I had placed an order for kfc at lower Parel Phoenix mall, mumbai India on 11/07/2022 at 9:30pm amounting to 744.2 rs..
Order ID was N6601D[protected].
Amount was debited and nobody delivered to me my meal ..No calls were made to me regarding delivery...I tried to register complaint but they seem to be helpless

I am receiving messages asking for my review abt KFC. This is how these guys are looting from us and not even bothered to check regarding such events

KFC India Complaints & Reviews

File a complaint to KFC India

KFC India reviews & complaints page 36

520 rupees debited but order not placed

Post your Comment

KFC is not accepting Sodexo card - Ambattur branch in Chennai

Post your Comment

KFC is not accepting Sodexo card - Ambattur branch

Post your Comment

Payment got deducted but the order was not confirmed

Post your Comment

KFC Money deducted through gpay but order not placed

Post your Comment

Food order placement

Post your Comment

Money debited & Order not placed

Post your Comment

Order cancelled and refund delayed

Post your Comment

Chicken looks to be old

Post your Comment

Payment was successfully done but order was not placed

Post your Comment

Cleaning

Post your Comment

Didn't get my refund for my order which was canceled by your employee

Post your Comment

Unauthorised location tracking of an individual

Post your Comment

Worst billing method/customer service

Post your Comment

Charge me for dips not given on meal

Post your Comment

Bad quality of food at KFC

Post your Comment

KFC order not delivered and not refunded the amount.

Post your Comment

Order placed payment deducted but order not received

Post your Comment

My money got deducted and my order got cancelled, no refund

Post your Comment

Product not delivered after payment

Post your Comment

Related businesses