KFC India Complaints & Reviews

Address: Armor

I not order dips but he add dips I saw what is this he said this is GST amount and he argument to me

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Address: Armor

I not order dips but he add dips I saw what is this he said this is gst amount

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I have ordered food from the app and paid it from paytm app but the order has not been confirmed and my money has deducted from my account

May 24, 2022

Complaint marked as Resolved

The nearest restaurant contacted me themselves and refunded my money. Thanks

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Address: Sangli, Maharashtra.

At 10:50 am, 21st May 2022 I placed order from KFC official application by UPI method.

Details of transaction:
UPI transaction ID:[protected]
Google Transaction ID: CICAgOCb37mzWg

The amount got deducted but I neither received any acknowledgement of order placement nor any food.

I submitted a complaint on their feedback portal, but again no acknowledgement.

Desirable solution:
1. Refund the amount.
2. Disable order option for online customers on the app till the system is improved.

May 24, 2022

Complaint marked as Resolved

I got full refund in 2 days from the complaint placement.

KFC India customer support has been notified about the posted complaint.

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I have placed my order on 29th April 2022 via KFC App, Paid via gpay. Amount debited and order not placed. customer care executive raised complaint and told will get refunded in 10 days. it’s been 20 days and still not refunded.

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Address: Irinjhalakuda kfc trichur district

We buy kfc from irinjhalakuda branch kfc 2 pcs chicken today invoice no -[protected] .1 pcs small leg pcs and other pcs also small, and charged 328 total including mayonaise and fries medium .pls instruct guys regarding this based on bill and items as i am a regular consumer of kfc in banglore chennai etc

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Address: New Delhi

I selected my order from the kfc app and made payment from GPay app, the payment was successful and it got debited from my bank account, but my order did not get placed. I had to again make my order and pay again through zomato, because from the kfc app my order never got placed and I incurred this loss.
I want my money to be refunded ASAP. I am attaching the screenshots of my payment for your reference.
Date: 18 May 2022

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KFC Team,

We had your family bucket today at Krishna Nagar outlet it wasn't good at all while same was good at GIP Noida.
Pls look into it.

Regards,
Parvez

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Website: online.kfc.co.in

I ordered an ultimate savings bucket using kfc app today (18/05/2022 at 01:52 Pm) and payment using UPI portal (phonepe), The money got debited but the order has'nt been placed yet, Kindly look into it and issue the refund as soon as possible.

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The amount was debited but no order was placed when made through the KFC app.
Have been waiting for more than 72 hours for a refund.

The payment details are attached for your reference.

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Address: Korrume mall, Thane, Maharashtra, india

Dear sir,
Today i have visited to KFC outlet at Korume mall, Thane, Maharashtra, and order for KFC, and i have requested that I will pay by Gpay, but while paying on gpay billing time limit has over, but my gpay payment has done. But counter staff said we cannot porcess your order since your order payment not yet done, then again i have paid payment by Gpay on QR code which is done.
I have asked to your staff how i will ger my excess payment?they said you will be refund in 48hrs. But where is my mistake?why should I suffer. Nobody is bother about this
Please confirm how will be refund my excess payment and when?
Regards,
Sanjay more
[protected]

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Address: Kohima, Nagaland

I ordered on KFC APP and paid through Google pay twice but my order was declined and money debited twice, I repeatedly contacted the help desk and they assured my refund but still no action is being taken. It be my fault if I haven't contacted the customer care but I did my last and have contacted them more than 20(twenty) times than why am I not receiving my refund? Please help.

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Https://www.consumercomplaints.in/kfc-india-b100448#get-cl3185963

I got a msg asking to share my registered number which I did, but there seems to be 📌 drop silence on the refund.

Can someone from devyani and team please let me know whether there is any possibility of getting the refund.

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D

don sav

Jul 2, 2022

Team KFC
Tomorrow will complete 4 months and I am still waiting for my 2nd refund of rs 688.99
Could a brand like KFC really cheat its customers??????????
Devyani and team do let me know when can I expect to receive the 2nd refund.
Sharing screenshot of amounts paid and refund received.

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Address: Moosrambagh Hyderabad

The spicy burger was tasteless forcefully I was eating then i saw it on a wall if the food is not finger lickin good and when i ask for an exchange he refused to do it and he's forcing and telling me all the buns are different and all chicken taste is different what the hell is this behavior then why it is return on the wall of KFC
Ask for a free exchange if the food isn't finger licking good

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Address: Bangalore

I have placed an order from KFC mobile app and made payment via Gpay.
Money got deducted but order not placed.

I tried calling KFC customer care but no proper response.

please refund my money. Attaching screenshot for reference.

May 12, 2022

Complaint marked as Resolved

Got the refund after 24hrs.

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Z

Zoheb Bashir

Jul 4, 2022

I have placed an order from KFC mobile app and made payment via Gpay.
Money got deducted but order not placed.

I tried calling KFC customer care but no proper response.

please refund my money. Attaching screenshot for reference.

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I have placed an order from kfc app and checked the status after the estimated time. It was showing order is delivered but I didn't received the order.I got the below message when i ordered. Hello KFC Lover! Your Order No. K459W12442, amount Rs. 422.51 is in our kitchen! For any query kindly call [protected]. Thanks!!

I tried calling the above number and the some one picked the call after waiting for couple of minutes and he is saying it is wrong number . Feels KFC is cheated me. I want my money back.

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I had placed an order with KFC India in mobile app on the 20th April, 2022 in the evening. Order was not delivered and hence I had to get it cancelled around 10.30 pm. Since then, I had applied for a refund with KFC India (K[protected] ) and I’m supposed to be refunded within 14 days. However, everytime I write to KFC support feedback account or talk to the customer care support, I’m always promised that an executive will call from their end and my issue will be resolved at the earliest. But, this has never been the case

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Address: Bihar Patna kfc kankarbagh

Yesterday 8 th of may 6:39 pm in the evening i placed an online order from kfc site of Rs 1844, after my payment process was completed i didn't get any order confirmation from kfc neither it showed in my order history but my money was deducted from Bank account it's been more than 21 hr still haven't received my refund.

Paid using - Google pay upi
To kfc
Transaction ID[protected]
Paytm named kfc Devyani
Time - 6:39 pm
Day - Sunday
Date-8 th of May 2022

May 10, 2022

Complaint marked as Resolved

Simply after 72 hr i received my refund in Bank account

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Address: 121 N Residency Garden, Stadium Road

Website: online.kfc.co.in

I placed a order on KFC app through my mobile number [protected] in Bareilly.
The amount got deducted but the order never got placed.
Please look into this asap.

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Website: online.kfc.co.in

Placed on order for a tandoori zinger box meal on 08/05/2022 at around 6:30 and completed the payment through UPI and the money got deducted but there is no record of my order on the app or the website.
Total bill: Rs 363.99
Details of the transaction:

UPI transaction ID:[protected]
Google transaction ID: CICAgOCLq7eoAw

KFC India Complaints & Reviews

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KFC India reviews & complaints page 37

Very Very Rash behavior and extra money collected

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Rash behavior and extra money collected

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Amount had been deducted from my account but it still shows order pending

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Paid for order Online but not delivered.

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KFC Order not placed but amount debited

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2 pcs chicken

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Order payment was successful, money debited but order not placed

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Worst taste of family pack

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Refund related issue in Kfc app

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Amount debited. No order placed.

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Payment done, but order not process, billing time over

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Refund not initiated

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2nd refund of rs 688.99 is pending since last 2-3 months

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KFC spicy burger

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KFC Order not placed but money got debited

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Order not received no customer care support

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Refund not issued-K3282004224

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I placed order yesterday didn't receive my order but my money was deducted

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Payment deducted but the order was not confirmed by the restaurant

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NO record of order even after payment

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