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KFC India Complaints & Reviews

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Updated: Oct 25, 2025
Complaints 2733
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508
Unresolved
2225
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KFC India reviews & complaints page 37

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S
Shruti kri.mandal
from Jamalpur, Bihar
Apr 16, 2022
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Please provide me as much information as possible because my order is not confirmed, didn't get any email or massage but payment gets deducted from my account.
I've ordered my meal from kfc app and i also complete my payment. For payment i choose upi payment and after entering my upi id i follow the payment steps. Then i got a message about the money debited from my account but there is nothing about my order's conformation.
I've called kfc and they asked my number and told me that there's no order.
KFC India customer support has been notified about the posted complaint.
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    S
    SantoshGiri
    Apr 16, 2022
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    Refund request- Order not Placed but money got deducted from Bank account

    Address: Vignan nagar, Bangalore

    Hi Team KFC,
    On 14th April at 09:03 pm, I had was trying to place an order via KFC App, Money of rs : 530.01 got deducted from my bank account through GPay UPI, but order was not placed successfully. I spoke to the restaurant who asked me to check online for refund request via KFC app. However, Could not find any option to put a request for refind in the KFC App. So, this request in this forum is for the refund of my case of order...
    +1 photos
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    I
    Ishu28
    Apr 15, 2022
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    Address: SCO 2 & 3 Leela Bhavan Chowk Patiala - 147001

    I ordered food from KFC app worth Rs. 493.01 on 15-April-2022 at 02:20 PM. Money got deducted from my account but order was not provided. I called KFC customer care multiple times but they said either you will get call or we are transferring your call.
    No one called or gave solution to the problem. This is such an harassment.
    +2 photos
    KFC India customer support has been notified about the posted complaint.
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      R
      Rushikrk
      from Thane, Maharashtra
      Apr 15, 2022
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      Address: UN R4, Korum Mall, 1, Eastern Express Hwy, next to Cadbury, Samata Nagar, Thane West, Thane, Maharashtra 400606

      I had a bad experience (05th Feb 2022) with my order through KFC APP. Payment to Sapphire Foods India Limited was successful for Rs 1308.01, however order was not placed. Tried contacting to customer Care 8 to 10 times but had a poor experience as they promised without any effect.

      Mar 03, 2022
      Updated by Rushikrk
      till time we have not received any update/refund from KFC end,
      kindly look in to the matter & solve it top priority.

      two time i had completed till i have not received any update from your side
      +2 photos
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        A
        Amritha09
        from New Delhi, Delhi
        Apr 12, 2022
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        Address: KFC Sarojini Nagar, New Delhi - 110023

        I ordered food from KFC online app. The app shows that the order has been delivered but I haven't recieved any order. The payment was through Paytm and money has been deducted from the app.
        +1 photos
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          J
          Jayraj Kharadkar
          Apr 11, 2022
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          I placed order from kfc app but order didn't got placed and amount got debited, I am filing FIR for the same, it's been 19 days I am taking follow up regarding refund. These guys are using my hard earned money. My mail id is [protected]@gmail.com and phone no [protected].
          +1 photos
          KFC India customer support has been notified about the posted complaint.
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          Hi Jayraj, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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            S
            Siddhant158
            Apr 10, 2022
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            Address: KFC hoshiarpur, Punjab

            I’ve ordered two kfc meals billing amount 614 time around 8:20 but team has failed to deliver meal on table within 7 minutes
            I asked for free chicken but they denied

            Please take action
            KFC India customer support has been notified about the posted complaint.
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              S
              Sangayla bhutia
              Apr 10, 2022
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              Address: Timarpur Delhi

              I had placed order and paid ₹457.99 using paytm but didn’t get confirmation of order even after paying the sum. The customer care told me they’ll call after 10 mins 2-3 times but it’s been more than 12hours now with no news
              +1 photos
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                J
                Jay_2
                Apr 9, 2022
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                The price amount differs even without adding the taxes.
                KFC India customer support has been notified about the posted complaint.
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                  D
                  don sav
                  Apr 8, 2022
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                  My complaint is only being forwarded to Yum International. This has been going on since a month. Please give me a positive response as to when the balance refund of Rs 688.99 will be paid to me?
                  KFC India customer support has been notified about the posted complaint.
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                    S
                    Shamsher Ansari
                    Apr 7, 2022
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                    Resolved

                    Address: 18 Building, Sunshine Villas Rahatni Rd, Shivar Chowk, Pimpri Chinchwad, Pune, Maharashtra 411027
                    Website: restaurants.kfc.co.in/kfc-pimpri-chinchwad-restaurants-pimpri-chinchwad-pune-35032/Home?utm_source=locator&utm_medium=googleplaces

                    On 31st March i placed an order at KFC spot18 store and paid the amount using UPI payment gateway. But the order didn't got placed upon escalation they told me that the amount will get refunded within 3 days. It's been over 7 days yet i have not received any refund. I have all the amount debit proof also i have raised this issue on thier email id. Taken several follow up on email and customer care number. Didn't refunded my money.
                    +1 photos
                    Apr 11, 2022
                    Complaint marked as Resolved 
                    KFC India customer support has been notified about the posted complaint.
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                      A
                      Alfin Lawrance
                      from Navi Mumbai, Maharashtra
                      Apr 7, 2022
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                      I have Ordered Ultimate Saving Bucket Through KFC app from Seawoods, Nerul, Navi Mumbai Now. I made Payment Through UPI app Google Pay and Money Got Debited Successfully But it is not reflected in KFC app and Order is Not Confirmed.

                      I need My Money Refund as soon as possible.

                      Please Check My Attached Transaction Screenshot
                      +1 photos
                      KFC India customer support has been notified about the posted complaint.
                      Apr 07, 2022
                      Updated by Alfin Lawrance                       This is a not acceptable issue from KFC side because Money is also Paid and Order is not Confirmed. Fully Wasted My time in One order issue. I need my money back fastly
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                        B
                        Bhuvi12
                        from Chennai, Tamil Nadu
                        Apr 7, 2022
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                        Address: Old Survey No 32/21, Mount Poonamallee Rd, Parthasarathy Nagar, Manapakkam, Chennai, Tamil Nadu 600125

                        A staff at kfc mistreated me. She done this twice as I visited there.She is misbehaved with me and was attituded and not even asked sorry. I'm really disappointed. KFC should teach their staff that how should they behave with the customer and treat them equally.
                        KFC India customer support has been notified about the posted complaint.
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                          Y
                          Y Reddy
                          from Eluru, Andhra Pradesh
                          Apr 6, 2022
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                          Dips MRP:30rs
                          But billed price 47.62rs+Tax
                          Attached photos for your reference
                          +1 photos
                          KFC India customer support has been notified about the posted complaint.
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                          Not just dips ...Every food item in their menu costs high in the bill without tax .
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                            D
                            don sav
                            Apr 6, 2022
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                            Dear Team KFC

                            As informed to you that it has been over a month and the balance refund of rs 388.99 has not yet been paid to me.
                            Would like to know what are the possibilities of me getting back my money?
                            Shocking that no one even bothers to respond. Your silence is deafening. Please let me know immediately on the refund. Would it be initiated this year or next year
                            KFC India customer support has been notified about the posted complaint.
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                              S
                              sudeep sudarsanan
                              Apr 3, 2022
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                              Drinks refill policy

                              Address: Lulu mall Trivandrum

                              They are working against their company policy, of drinks refill policy, the staffs are shouting while we ask for the drink refill. They are telling that the policy is not valid for indian market, and we had very bad experience with KFC...
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                              don sav
                              Apr 2, 2022
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                              Dear Team

                              It is almost a month and I am yet to receive the balance amount of Rs 688.99
                              I have already informed that I had paid two payments of Rs 688.99 each and food was not delivered.
                              While it took almost 3 weeks to get one refund, the 2nd one is still pending. Please let me know when can I expect to receive the balance amount of Rs 688.99
                              I have already shared screenshots of payments done by me as well as a screenshot of one refund.
                              Appreciate if the balance amount is sent to me without any further delay.
                              +3 photos
                              KFC India customer support has been notified about the posted complaint.
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                              Team KFC

                              What are the possibilities of me getting my balance of Rs 688.99??
                              It's more than a month and I am not sure why the balance refund has not yet been initiated.
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                                J
                                Joshika sri
                                Apr 2, 2022
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                                Address: Near Ramachandra
                                Website: KFC.co.in

                                I ordered 2 weeks back on the kfc app and I made payment though the Paytm and the money got deducted but I never got the refund. I spoke the manager he said it would reflect in my account in 5 days but it didn’t.
                                KFC India customer support has been notified about the posted complaint.
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                                  K
                                  Kumar Saurabh Anand
                                  Apr 2, 2022
                                  Resolved
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                                  Resolved

                                  Address: At Ansal Plaza ,Near Pari Chowk , Greater Noida

                                  On 1 st April at 7:43 pm, I ordered a burger of rs : 104.01, Money Got deducted from my bank account through PAYTM UPI, but ordered was not placed . I want my refund back. I also talked at counter they told that money will refunded by tomorrow. still its not done.
                                  Kindly refund it soon.
                                  Screenshots are below of the transaction.
                                  +2 photos
                                  Apr 6, 2022
                                  Complaint marked as Resolved 
                                  Money was credited into my account after few days.
                                  KFC India customer support has been notified about the posted complaint.
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                                    pranaysunny
                                    from Delhi, Delhi
                                    Apr 2, 2022
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                                    I placed an order at 10:56pm on 1st April with order value of 379.99. The amount got debited but the order was not placed. Despite money being transacted from the app itself, neither a confirmation message nor a refund message was given.
                                    I need some action to be taken as soon as possible.
                                    KFC India customer support has been notified about the posted complaint.
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