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KFC India Complaints & Reviews

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Updated: Dec 17, 2025
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KFC India reviews & complaints page 39

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D
don sav
Apr 2, 2022
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Dear Team

It is almost a month and I am yet to receive the balance amount of Rs 688.99
I have already informed that I had paid two payments of Rs 688.99 each and food was not delivered.
While it took almost 3 weeks to get one refund, the 2nd one is still pending. Please let me know when can I expect to receive the balance amount of Rs 688.99
I have already shared screenshots of payments done by me as well as a screenshot of one refund.
Appreciate if the balance amount is sent to me without any further delay.
+3 photos
KFC India customer support has been notified about the posted complaint.
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Team KFC

What are the possibilities of me getting my balance of Rs 688.99??
It's more than a month and I am not sure why the balance refund has not yet been initiated.
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    J
    Joshika sri
    Apr 2, 2022
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    Address: Near Ramachandra
    Website: KFC.co.in

    I ordered 2 weeks back on the kfc app and I made payment though the Paytm and the money got deducted but I never got the refund. I spoke the manager he said it would reflect in my account in 5 days but it didn’t.
    KFC India customer support has been notified about the posted complaint.
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      K
      Kumar Saurabh Anand
      Apr 2, 2022
      Resolved
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      Resolved

      Address: At Ansal Plaza ,Near Pari Chowk , Greater Noida

      On 1 st April at 7:43 pm, I ordered a burger of rs : 104.01, Money Got deducted from my bank account through PAYTM UPI, but ordered was not placed . I want my refund back. I also talked at counter they told that money will refunded by tomorrow. still its not done.
      Kindly refund it soon.
      Screenshots are below of the transaction.
      +2 photos
      Apr 6, 2022
      Complaint marked as Resolved 
      Money was credited into my account after few days.
      KFC India customer support has been notified about the posted complaint.
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        P
        pranaysunny
        from Delhi, Delhi
        Apr 2, 2022
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        I placed an order at 10:56pm on 1st April with order value of 379.99. The amount got debited but the order was not placed. Despite money being transacted from the app itself, neither a confirmation message nor a refund message was given.
        I need some action to be taken as soon as possible.
        KFC India customer support has been notified about the posted complaint.
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          B
          bomthameem
          from Parthibanur, Tamil Nadu
          Mar 27, 2022
          Resolved
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          Resolved

          KFC KFC order SMS received which I haven't ordered

          I got the below SMS and for the order that I never placed., How did someone get my number?
          Why and how did this happen. ?
          Yay! Your KFC order number [protected] is confirmed. Hot & Crispy food will be ready for express pick up in 7 minutes.

          Voila! Your KFC express pick up order is ready in 2.972 minutes. Show receipt at the 'Pick-up counter'. Happy Crunching!

          Thanks for your recent visit at KFC Pal...
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          J
          Jangso Rongpharpi
          Mar 25, 2022
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          Address: Diphu Assam

          I paid through google pay for an online delivery, and after amount got debited, i didn't get any confirmation mail or sms from KFC. Now I dont know where to check whether my order is placed or not. No order history in the KFC app too.
          KFC India customer support has been notified about the posted complaint.
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            D
            Dodi Priscilla
            from Pasighat, Arunachal Pradesh
            Mar 25, 2022
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            Address: Pasighat, East Siang, Arunachal Pradesh

            I recently tried to place and order and I even fulfilled the payment however the money was debited from my account but the order was not completed.
            KFC India customer support has been notified about the posted complaint.
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              N
              Nuke66
              from Nagpur, Maharashtra
              Mar 21, 2022
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              Address: Eternity mall, variety square nagpur

              Ordered online through swiggy, and got the order, it was cold, smelled bad, but most importantly the chicken popcorn was so tough that it's not chewable, unable to break it by hand,
              Hot wings i ordered, we're the same.
              KFC India customer support has been notified about the posted complaint.
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                A
                Aditya Moria
                Mar 21, 2022
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                Hi i made an order on 18th March via app... the order was placed and payment was made ..but wasn't delivered... kindly proceed with the refund ..below are the order details attached
                +1 photos
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                  A
                  amitaguptas
                  Mar 21, 2022
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                  Address: https://online.kfc.co.in/
                  Website: online.kfc.co.in

                  Have ordered today from KFC website while on payment page I selectet Paytm to pay the amount but once the amount got deducted after that there payment page showing sorry for the inconveniences your order is cancelled and they haven't mentioned anything there about the refund policy, this is really pathetic from KFC I want my refund of ₹473/- ASAP.
                  +1 photos
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                    B
                    Bajghera
                    Mar 20, 2022
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                    Address: Amroha, Gajrula Bareilly

                    Bill no N5771|[protected]rest part is not printed)
                    Chk no 19695
                    Date of purchase:[protected]
                    Time of Invoice: 14:31:22 IST
                    Location of store: Amroha, Gajrula Bareilly 244235
                    Amout: Not Printed

                    Needed Invoice with Full Details
                    KFC India customer support has been notified about the posted complaint.
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                    Not yet resolved... A small requirement...An original invoice with the amout mentioned...
                    Very bad experience...
                    Reply
                    Not yet resolved...A small requirement...An genuine invoice with amount mentioned...
                    Very bad experience indeed...
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                      G
                      geetabalodi
                      from Faridabad, Haryana
                      Mar 20, 2022
                      Resolved
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                      Resolved

                      Website: online.kfc.co.in

                      I have placed an order Rs. 513 via https://online.kfc.co.in/ KFC web but the order was not placed but the amount debited from the account.
                      The customer service is also not responding. The payment method was PAYTM QR scan.

                      I have attached the screenshot of the payment as well.

                      Please look into this and refund my amount ASAP.
                      +1 photos
                      May 9, 2022
                      Complaint marked as Resolved 
                      I got the refund. Thanks
                      KFC India customer support has been notified about the posted complaint.
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                        S
                        sks068
                        from Delhi, Delhi
                        Mar 20, 2022
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                        Address: Kundli Sonepat Haryana

                        I was visited on 20th March 2022 at Kundli Sonepat haryana KFC shop in this shop only 3 person available one person doing house keeping and also served food after half hours when my no came at countet iwant to give some order that items, it was saying that this items not available today and this is regular items the clean system are so poor so i retun with my family without any order
                        KFC India customer support has been notified about the posted complaint.
                        View replies
                        Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                          N
                          Nidhi_ry
                          from Noida, Uttar Pradesh
                          Mar 19, 2022
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                          Resolved

                          Address: Noida

                          On 15th march 6:24pm I placed order on kfc app via paytm amounting to Rs. 1233. The money got debited but the order was not placed.
                          Since then I have been calling kfc customer care but they are rejecting my calls. Pathetic service. Extremely disappointed.

                          I have attached the screenshot of the transaction. Please look into this matter.
                          +3 photos
                          Mar 23, 2022
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
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                            S
                            Sinchana Sinchu
                            Mar 19, 2022
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                            Address: Forum mall koramangala

                            I have order kfc prepaid amount also but i didn't recive my order as well reference I'd... I'll send you a screen shot which amount deducted from my account transferred to kfc of india
                            KFC India customer support has been notified about the posted complaint.
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                              R
                              rahul4u
                              from Patna, Bihar
                              Mar 17, 2022
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                              Address: Patna

                              I have tired to place order through KFC website on 2nd March 2022. During payment order status got failed and amount RS 997 debited from my KFC eGift Card with Voucher Code: [protected]. I raised the complaint to KFC but they have not refunded my balance yet.
                              I have given my all details as well.
                              Name: Rahul Kumar
                              MB: [protected]
                              DOP: 02March2022
                              Place:Patna
                              KFC India customer support has been notified about the posted complaint.
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                                S
                                Sammidi Pranavi reddy
                                Mar 17, 2022
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                                I placed an order on kfc application from my registered number [protected] at kfc online wtp hyd
                                I paid via upi mode here payment debited but order not placed.
                                Attaching screenshot for your reference.
                                Please look into it and make the refund as soon as possible.
                                Payment debited from account but order was not placed.
                                Please help me to resolve the issue and help me to get refund
                                +1 photos
                                KFC India customer support has been notified about the posted complaint.
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                                  K
                                  KPriyanshu09
                                  from Patna, Bihar
                                  Mar 16, 2022
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                                  Address: Madhukunj, bank colony, near canara bank atm, mithapur farm area, Patna, 800001
                                  Website: Www.kfc.in

                                  I ordered from kfc and the money is being deducted from my account and it's been 2 days and still no responce from that order.
                                  KFC India customer support has been notified about the posted complaint.
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                                    8
                                    82 Aniket Kumar
                                    Mar 16, 2022
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                                    Website: online.kfc.co.in

                                    I tried to place order on kfc application onnthe 3rd of march. I made the payment of 1615 twice but the order was not confirmed but the money has been debited i still haven’t received my refunt it has been 14 days
                                    Total refund amount 3230
                                    +2 photos
                                    KFC India customer support has been notified about the posted complaint.
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                                      K
                                      Kumar969302
                                      Mar 15, 2022
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                                      As i was ordering on 14 march 2022, i choosen paytm wallet for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

                                      i didn't got refund for this. Kindly help

                                      UPI reference no.[protected]

                                      I placed order again with different mode of payment that order placed

                                      Kindly refund it soon. I m attaching screenshot of txn page from paytm
                                      +1 photos
                                      KFC India customer support has been notified about the posted complaint.
                                      Mar 19, 2022
                                      Updated by Kumar969302                                       today is 4 days go but not been any response regarding my complaint. please resolve my problem.
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