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KFC India Complaints & Reviews

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Updated: May 5, 2026
Complaints 2781
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513
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2268
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KFC India reviews & complaints page 39

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P
PShekharRao
from Noida, Uttar Pradesh
Apr 25, 2022
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Address: 3rd Floor, Plot No BW-58, Logix City Center, Food Court, Counter No 4, Sector 32, Noida, Uttar Pradesh 201301

Hi Team,

I have visited KFC outlet in Logix City Center Mall, Sector 32 Noida on 22 April 2022, I placed an order which cost 398, I scanned the QR code for payment. It took a while for the payment, but when I showed the payment confirmation to the sales person he said the payment is not being shown in his system. After a while his supervisor came and said we will raise a complaint to revert your transaction. I did some follow up but my money has not been reversed till date.
Kindly do the needful.
KFC India customer support has been notified about the posted complaint.
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    A
    akashyap060422
    Apr 23, 2022
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    Order #K475W01247
    On 6/04/22, I ordered,
    1. All chicken box
    2. 2 Veg Krispy Burgers
    from KFC, Diphu, Karbi Anglong, payment of Rs 1095.98 already paid online, but later the staff told that they do not have the ingredients for the 2 Burgers, so I was asked to cancel the order(payment done) and was told that refund will happen in a week but it has not happen till now 17 days from the day of order. So I request to look into the matter, please.
    KFC India customer support has been notified about the posted complaint.
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      R
      RSingh9189
      from Navi Mumbai, Maharashtra
      Apr 22, 2022
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      Address: Mumbai City, Maharashtra

      I got the below SMS and for the order that I never placed., Why my number is used for someone else order.
      did someone used my number for his order to avoid his expense record?
      Why and how did this happen. ?
      Yay! Your KFC order number [protected] is confirmed. Hot & Crispy food will be ready for express pick up in 7 minutes.
      KFC India customer support has been notified about the posted complaint.
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        J
        Jaiveet Singh
        Apr 22, 2022
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        Payment done but order failed, still no refund

        Address: Sunny enclave kharar.

        I placed my order from the kfc app on 19 april 2022, i did the payment through UPI, i payed the amount but the order failed. So i applied for a refund but still didnt get it. The customer care executive gave me a number to contact the manager but my calls were not answered. I want my refund...
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        S
        Sam Batra
        Apr 18, 2022
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        Hi,

        I placed order through KFC website, payment got deducted but order was not placed and i havent got the refund also.

        I want my refund of the order not placed.
        KFC India customer support has been notified about the posted complaint.
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          I
          IshitaGupta
          Apr 17, 2022
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          I placed my order today and paid with Paytm UPI. ₹475.01 was deducted but later on checkout it came something along the lines of " sorry for the inconvenience your order has not been placed" . Please refund me for the same. Pathetic service
          KFC India customer support has been notified about the posted complaint.
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            V
            vyshnavi nvs
            from Hyderabad, Andhra Pradesh
            Apr 17, 2022
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            Address: hitech City shilparamam branch

            Friday 15th april ordered food at KFC hi-tech City after eating food fell sick . Food was not hygienic after eating I was ill due to the improper food
            KFC India customer support has been notified about the posted complaint.
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              C
              codename
              from Mumbai, Maharashtra
              Apr 16, 2022
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              On March 23 2022 1:22 pm, I had placed an order via the website and completed online payment of the same using UPI (Approve to pay mode). The amount was debit but transaction not reversed. On contacting the Bank, they have said that they have tried to contact the merchant (KFC) but merchant refused to reverse the funds.
              Amount 444.99

              Hence I had to repay and reorder. Please refund my money asap. Merchants are liable to pay compensation also as per RBI norms if money is not reversed within RBI given timelines.

              Transaction ID[protected]
              sent to merchant UPI ID paytm[protected]@paytm
              sent from UPI ID [protected]@dbs
              KFC India customer support has been notified about the posted complaint.
              View replies
              This is what i am also going through #KFCFraud
              Reply
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                S
                Shruti kri.mandal
                from Jamalpur, Bihar
                Apr 16, 2022
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                Please provide me as much information as possible because my order is not confirmed, didn't get any email or massage but payment gets deducted from my account.
                I've ordered my meal from kfc app and i also complete my payment. For payment i choose upi payment and after entering my upi id i follow the payment steps. Then i got a message about the money debited from my account but there is nothing about my order's conformation.
                I've called kfc and they asked my number and told me that there's no order.
                KFC India customer support has been notified about the posted complaint.
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                  S
                  SantoshGiri
                  Apr 16, 2022
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                  Refund request- Order not Placed but money got deducted from Bank account

                  Address: Vignan nagar, Bangalore

                  Hi Team KFC,
                  On 14th April at 09:03 pm, I had was trying to place an order via KFC App, Money of rs : 530.01 got deducted from my bank account through GPay UPI, but order was not placed successfully. I spoke to the restaurant who asked me to check online for refund request via KFC app. However, Could not find any option to put a request for refind in the KFC App. So, this request in this forum is for the refund of my case of order...
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                  I
                  Ishu28
                  Apr 15, 2022
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                  Address: SCO 2 & 3 Leela Bhavan Chowk Patiala - 147001

                  I ordered food from KFC app worth Rs. 493.01 on 15-April-2022 at 02:20 PM. Money got deducted from my account but order was not provided. I called KFC customer care multiple times but they said either you will get call or we are transferring your call.
                  No one called or gave solution to the problem. This is such an harassment.
                  KFC India customer support has been notified about the posted complaint.
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                    R
                    Rushikrk
                    from Thane, Maharashtra
                    Apr 15, 2022
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                    Address: UN R4, Korum Mall, 1, Eastern Express Hwy, next to Cadbury, Samata Nagar, Thane West, Thane, Maharashtra 400606

                    I had a bad experience (05th Feb 2022) with my order through KFC APP. Payment to Sapphire Foods India Limited was successful for Rs 1308.01, however order was not placed. Tried contacting to customer Care 8 to 10 times but had a poor experience as they promised without any effect.

                    Mar 03, 2022
                    Updated by Rushikrk
                    till time we have not received any update/refund from KFC end,
                    kindly look in to the matter & solve it top priority.

                    two time i had completed till i have not received any update from your side
                    KFC India customer support has been notified about the posted complaint.
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                      A
                      Amritha09
                      from New Delhi, Delhi
                      Apr 12, 2022
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                      Address: KFC Sarojini Nagar, New Delhi - 110023

                      I ordered food from KFC online app. The app shows that the order has been delivered but I haven't recieved any order. The payment was through Paytm and money has been deducted from the app.
                      KFC India customer support has been notified about the posted complaint.
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                        J
                        Jayraj Kharadkar
                        Apr 11, 2022
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                        I placed order from kfc app but order didn't got placed and amount got debited, I am filing FIR for the same, it's been 19 days I am taking follow up regarding refund. These guys are using my hard earned money. My mail id is [protected]@gmail.com and phone no [protected].
                        KFC India customer support has been notified about the posted complaint.
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                        Hi Jayraj, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                          S
                          Siddhant158
                          Apr 10, 2022
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                          Address: KFC hoshiarpur, Punjab

                          I’ve ordered two kfc meals billing amount 614 time around 8:20 but team has failed to deliver meal on table within 7 minutes
                          I asked for free chicken but they denied

                          Please take action
                          KFC India customer support has been notified about the posted complaint.
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                            S
                            Sangayla bhutia
                            Apr 10, 2022
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                            Address: Timarpur Delhi

                            I had placed order and paid ₹457.99 using paytm but didn’t get confirmation of order even after paying the sum. The customer care told me they’ll call after 10 mins 2-3 times but it’s been more than 12hours now with no news
                            KFC India customer support has been notified about the posted complaint.
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                              J
                              Jay_2
                              Apr 9, 2022
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                              The price amount differs even without adding the taxes.
                              KFC India customer support has been notified about the posted complaint.
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                                D
                                don sav
                                Apr 8, 2022
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                                My complaint is only being forwarded to Yum International. This has been going on since a month. Please give me a positive response as to when the balance refund of Rs 688.99 will be paid to me?
                                KFC India customer support has been notified about the posted complaint.
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                                  S
                                  Shamsher Ansari
                                  Apr 7, 2022
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                                  Resolved

                                  Address: 18 Building, Sunshine Villas Rahatni Rd, Shivar Chowk, Pimpri Chinchwad, Pune, Maharashtra 411027
                                  Website: restaurants.kfc.co.in/kfc-pimpri-chinchwad-restaurants-pimpri-chinchwad-pune-35032/Home?utm_source=locator&utm_medium=googleplaces

                                  On 31st March i placed an order at KFC spot18 store and paid the amount using UPI payment gateway. But the order didn't got placed upon escalation they told me that the amount will get refunded within 3 days. It's been over 7 days yet i have not received any refund. I have all the amount debit proof also i have raised this issue on thier email id. Taken several follow up on email and customer care number. Didn't refunded my money.
                                  Apr 11, 2022
                                  Complaint marked as Resolved 
                                  KFC India customer support has been notified about the posted complaint.
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                                    A
                                    Alfin Lawrance
                                    from Navi Mumbai, Maharashtra
                                    Apr 7, 2022
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                                    I have Ordered Ultimate Saving Bucket Through KFC app from Seawoods, Nerul, Navi Mumbai Now. I made Payment Through UPI app Google Pay and Money Got Debited Successfully But it is not reflected in KFC app and Order is Not Confirmed.

                                    I need My Money Refund as soon as possible.

                                    Please Check My Attached Transaction Screenshot
                                    KFC India customer support has been notified about the posted complaint.
                                    Apr 07, 2022
                                    Updated by Alfin Lawrance                                     This is a not acceptable issue from KFC side because Money is also Paid and Order is not Confirmed. Fully Wasted My time in One order issue. I need my money back fastly
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