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KFC India Complaints & Reviews

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Last updated Apr 30, 2024
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KFC India reviews & complaints page 51

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L
Lyzander Edgar Sohkhlet
Oct 4, 2021
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Refund/ Worst Management

Address:Police Bazar

I placed an order on the 1st September in Police Bazar Shillong through the KFC app. I had paid for the food but my order was not delivered, and I was contacted by the manager, her name is Normalin Lyngkhoi, she promised the refund but failed to comply. She was rude and incompetent. I never expected this from an international brand. Please resolve this issue!...
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M
Moulika Korukolu
Oct 4, 2021
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Regarding status of the Refund amount

Hi Team,

I'm Moulika. I have made 2transactions via KFC app on September 19th but both transactions are unsuccessful. It's been more than 10 working days still I haven't received refund amount. Please check the issue and let me know the status.

Thank you
Moulika
[protected]...
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H
Himanshi Grover
Oct 4, 2021
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I have not received my order

I have placed an order on 3rd October 2021 at 10:46 pm via KFC app. My payment was deducted and I received order confirmation on my email address as well. However, I have not received my order yet. Neither do I see anything in the order history in my app.

This is fraud which you guys are doing. I am unable to track my order and there is no contact number available as well.

You guys are pathetic.

I...
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N
NeelamGautam29
from Delhi, Delhi
Oct 3, 2021
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Money got debited but order was not made

Address:connaught place ,Delhi

I paid through gpay on 3rd oct INR 629 .The amount was debited but was told that the order is cancelled and your money will be refunded back into your account.It still has not been done .Pls resolve the issue as soon as possible...
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I order from KFC, on 2nd October 2021. My account got debited of Rs. 792.01 and order was not confirmed. Again I made another transaction of same amount than I could place the order. But I got debited twice. I approached my bank, they said amount has been credited to the merchant YUM Restaurant india pvt.ltd with PRN WUTI[protected] and is successful.
Details of the order are as :
Order ID: N5906D[protected].
Order...
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I had placed a take-away order, on the KFC app, on 28th September. The payment was successful, the money was DEDUCTED from my bank account (₹636) and NO ORDER was placed! Since then, I have kept CALLING the customer service number but they kept saying they'll raise a COMPLAINT. I have sent MAILS and they say they'll get back to me and they never do. I have created a twitter account and have sent TWEETS only to get GENERIC RESPONSES. The...
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I order online from kfc dated 27/9/2021 of mount 584 rs by sapphire foods India pvt ltd with order id N5335d[protected]. i raise complaint to given number i.e.[protected] but till date no response i get. i want my money back to my account. thank you....
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S
Sukesh R
from Coimbatore, Tamil Nadu
Oct 1, 2021
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I received an Invoice for which I have not ordered

I received an Invoice message form KFC. I never ordered anything from KFC. I don't know whether the message is from real KFC or some web security threats.
If the message is from KFC, then how the hell did they got my number?...
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A
arkhay
from Imphal, Manipur
Oct 1, 2021
Oct 2, 2021
This thread was updated on Oct 2, 2021
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Money debited from my account but order failed and no refund received

I ordered lunch to KFC India through their app on 25th Sept/2021. The payment was successful while the order unfortunately failed. The money was debited from my account. I request for a refund by calling their customercare and sending email. They assured me that they will get back to me within 24hrs which they never did.

I sent another email on 28th Sept which they replied by saying refund has already been made. Since i don't...
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R
Royalpawan
from Ludhiana, Punjab
Sep 30, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Misbehaving

Address:Phase1 market dugri ludhiana

I have order that but counter attended don't gave me complete order after 45 min i ask for my pending order but attended gave reason your order is cook and misbehaving with us. and ask us i[censored] have any issues so go for complaint. attended ask us i have no problem.
address: KFC Store At phase1 dugri Market, Ludhiana 141001...
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J
Junedansari
from Mumbai, Maharashtra
Sep 30, 2021
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Amount debited but order not confirmed neither refunded

Address:Mumbai, Powai

Hi, I placed order on 20 sep for 610 and about got debited but order not confirmed it showed like it would take something week to initiate the refund but I haven’t received anything that moment I was damned pissed and very disappointed by kfc likewise I am still looking forward to eat kfc please help me out I will attach the ref no below...
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A
Araavind S
Sep 30, 2021
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KFC Money is debited but order didn't get placed

Address:KFC Selaiyur

Date: 30/09/2021
Order amount of Rs.499 has been debited from my account to Sapphire Foods but Order was not placed. Please initiate my refund. I ordered in online KFC Website....
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H
Hamid_Ali
from Patna, Bihar
Sep 30, 2021
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Invoice copy

I had lost my invoice copy of my previous order dated 16.09.2021 from center (Keshav Palace, Bailey road, patna) .
Invoice number[protected]

Kindly provide to my mail
[protected]@gmail.com...
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H
Hari aady
from Erode, Tamil Nadu
Sep 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Have not received my refund

Hi, i made an order for 3268 and due to a technical issue Kfc debited the amount but could not place the order . U immediate made another order which was placed and I got a message say REFUND IS INITIATED IN A MESSAGE AND MY EMAIL !! It’s been 20 days and since nothing had been refunded !!! I got to the erode Kfc and they said they will talk to their financial team !!! I showed them my bank statement as of 26/9/21. And said they are following!!!...
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P
Prem210121
from Chennai, Tamil Nadu
Sep 29, 2021
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Money is send and order didn't get placed

My balance is deducted from my Paytm but order is not placed. Can you please refund my money as soon as possible....
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V
Vamshi Rao
Sep 29, 2021
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Duplicate transaction issue

Hi Team,

regarding one transaction issue I have dropped an email to [protected]@yum.com but they are not able to resolve my query so can I have next level of escalation contact details...
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S
Subash446446
Sep 28, 2021
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I'm complaining about tomato sauce issue

Address:Plot No, 604, Brough Rd, V Chatram, Erode Fort, Erode, Tamil Nadu 638001

They served tomato sauce in small packets, and I really disappointed, even in local fast food hotels provide a tomoto sauce in a big bottles, and this is international fast food hotel(KFC), they provide sauce in small pockets and it's hard to eat with potato fries and all type of chicken foods and its very small amount, not enough for a full chicken burger and potato fries.
Please increase the size of the tomoto sauce and avoid small...
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S
Shyam Kumar S
Sep 27, 2021
Sep 28, 2021
This thread was updated on Sep 28, 2021
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Ordered items r for take away

Address:Hilite mall, kozhikode

I have visited ur KFC branch in hilite mall and ordered for 12 pieces chicken packages meal but not received the complete food items. Kindly let me know what are additional items along with 1454/- order. We received only 12 pieces chicken 😄. I tried to call ur branch but no response.

My came contact number is [protected]...
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S
skippy
from Mumbai, Maharashtra
Sep 27, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
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Misuse of footpath

Address:KFC, Frazer Town, Bangalore 560005, India

I submitted a complaint regarding KFC Mosque Road Bangalore 560005, India using the footpath to stack used crates. I received no reply and this illegal practice continues....
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J
Junedansari
from Mumbai, Maharashtra
Sep 26, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
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Amount debited order not confirmed

On sep I decided to order kfc knowingly online service sucks but still I ordered I spent 610 on order but it didn’t got confirmed and amount got debited and it has been a week the amount is not refunded to me very disappointing service by kfc as always...
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