KFC India Complaints & Reviews

Hi there
I have raised a complaint to kfc online regarding the food which I brought yesterday from kfc store Vijayawada the company told the store call back me today and ask the detailes of food.but the is worst it’s not cooked properly and moreover because of the food I stomach got upset and I need to go hospital

I ordered from Kfc app on 17 the October at around 5.50pm. My money got deducted from my bank but in app there is no sign of order. I refreshed it but everytime i open kfc app i logged out automatically & have to login again & again. I called customer care & it reached somewhere in Tamil Nadu (i am from Agartala, Tripura) & they told me they'll connect me to another customer care but they end the call. Then after i tired many times but no response & i even emailed them but NO response. Its been 12 days now i still didn't receive any refunds. & today i.e 29 October i again called the customer care & after calling many times i have to beg them to listen to me & after that they forwarded my ph no. To another center. & i got a call. The executive told me that ill receive a call from kfc agartala but didn't receive any call. I waited 15 / 20min as he said to wait. But its 1 hour now but no response. Is it how kfc customer care works. Kindly refund my money asap. I am really dissappointed.
(&this is my 2nd time writing complaint here)
(my complaint is not resolved yet)

I have given an order from KFC app from mobile no ([protected]) today at 1.13pm from Kolkata and scheduled it for delivery at 3.30 pm. Now the money got deducted from my account but I can't see my order placed in the app and in the website and also haven't got any order confirmation msg from KFC. Pls help me to refund the amount.

On 24Oct 2021, i placed a KFC order online for which i paid online via UPI using my Paytm app, with kotak bank. The amount got deducted for, but the order wasn't placed then. And thus i have no order confirmation. But the customer care says order was successful and Kotak needs beneficiary account bank statement

Hi, I would like to make a complaint against KFC India. On 17th Oct 2021, I had ordered 2items (through KFC India website) and made the payment of Rs.809.01 through paytm service on their website. The amount of Rs.809.01 got debited from my bank account but then the order wasn't accepted. I didn't receive any msg or email from Kfc related to my order. I called kfc India customer care many times but nobody picked up. I have also filled your contact form so many times on your website but nobody contacted me. So, I contacted the paytm customer care, they said the issue is with the kfc India so I need to contact them. But how can I contact KFC india as I tried to do so but unable to reach customer care. It has been more than 10days now I have been waiting for my money.
Please find attached doc for your perusal. And kindly refund the amount.

We ordered na d paid through your website the amount of 1928/- and it has been debited from our account transaction reff:[protected],
But we waited for an ackowdgement it did not happen,
Later we contacted the customer service and informed the about the situation he point blankly replied we have a technical problem and you need to order and pay again
very unfortunate answer so I asked him to put me on to your manager he bluntly refused saying that he cannot
later I asked him about my paid order what will happen he said within 11 days you will get it.
so again I odered and paid from swiggy the amount of 1998/- and I got the order

Dated 18 Oct 20121

till date I have not got the refund nor any feedback from anyone
very sad Yum works like this in India

Mobile : [protected]
Name Jacob

If there is kfc branch it should have parking too ...if there kfc it should have all items too with out all items why did you kept the branch at Vijayawada mg road...they behaved rudely at parking they are not having proper maintenance

I am unable to download a copy of my invoice for my order placed from the KFC App on the 20th Oct 2021. The email I received does not have a break up or exact details of all products, tax etc.
I need the invoice with proper break up of price for each item, GST etc.
Order# K241W44268.
Name -Jayashree S
Contact - [protected].

Thanks
Jayashree S...

My name is sekar from India (Tamilnadu)

I placed an order on KFC.co.in web from my registered number +91 [protected].

I paid via PAYTM (QR) mode here payment was debited but the order was not placed.

Attaching a screenshot for your reference.
Please take a look into it and make the refund as soon as possible.

Please help me to resolve the issue and help me to get a refund

Payment debited from the account but the order was not placed.

My contact number is [protected] / [protected].

UPI Ref.ID:[protected]

I paid the amount to kfcsapphirekalkaji.[protected]@hdfcbank
the amount is deducted from my bank account but kFC kalkaji said failed UPI transaction Reversed.

I request you to kindly work on this UPI and resolve as soon as possible.
Thank you.

Last Thursday I had kfc chicken vikravandi toll they gave me old chicken.. vomit and stomach pain .. my health become very bad

Didn't received any order number but amount is debit in my account again checked with kfc app showing lk added cart
That is fraud frm ur end Didn't any confirmation frm ut end but hv details wht I paid for you

I placed an order using the KFC app. I made a UPI payment of rupees 1063.99 rupees. My account got debited but my order never got placed and I never received or heard anything back from them. This happened at 1:56 pm on 21 October 2021.

here are the details of the transaction.
Collect ID: HDFC1948C6905D4C5497B58666EB177F16
Transaction ID: T2110211357104723458173
Paid to: yumrestaurantindia.[protected]@hdfcbank

Today morning around 11 am -11.15 am, I visited KFC Outlet at Orion Mall, Brigade Gateway.
I ordered 12 pc boneless strips for Rs.350 as take away. Payment was made by my credit card.

The items were packed and given to me.

When I opened the package at home around noon, I found there only 8 pcs, instead of 12 pc ordered by me.

If you check your CCTV records or inventory, you can confirm my report.
Pl check and revert.
Thank you,
Raghuveeran K

After the pandemic, we r in fear to be close contact with others, but here the line of public is not maintained and it took 20 mins to complete the payment order of 6 person. There was only one counter to the whole kfc branch. We are here to eat not to wait just for conforming our order.

This is regarding request a refund.
I have ordered on July 13th and it is cancelled. But amount is not refunded. Customer care support team is not responding properly. I have mailed to support team with necessary details. but no use. Kindly resolve this issue.

restaurant details: KFC Miyapur, Hyderabad
order ID: K357W00533
order amount: 1251.50 INR
transaction ID:[protected]
date: 13-july-2021
mode of payment: online
payment reference :[protected]

I placed an order from the KFC app on 17th October, 11:35 am. The money has been debited the order has not been placed. I need my money immediately. Kindly look into this matter ASAP
A picture of the amount deducted has been attached for your reference.

I had kfc burger from bangalore airport on 23th September, the burger bread was completely rotten..after eating I was not feeling good and vomited instantly.. then onwards I was not feeling good and always feeling a pain in stomach so I consulted doctor ..she said its because of stomach infection from the burger bread. Its been a month they problem is still not resolved.I swear I will not go for KFC in my life.

I had placed order through KFC online twice on 29-Sep-2021 and the payment was deducted through Google pay for 783 each . I didn't receive any order and when I spoke to customer care, they said there is technical issue and will be refunded. I received refund of one payment. However the second one is still pending. And any time I speak to customer care, they keep saying they will arrange call back in 15 mins. But I haven't received any single call from KFC guys.

When I reached out to the store guy, he said he has raised complaint and I have also sent email. But its been almost 19 days and I haven't received my refund amount yet.

Bone are turn black an meat is like fungal meat is not proper