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KFC India Complaints & Reviews

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Updated: Sep 17, 2026
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KFC India reviews & complaints page 71

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P
Pradeep407
Mar 31, 2021
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I had purchased a burger at KFC Gachibowli, Hyderabad. I also wanted to buy a water bottle but they were charging me 50 rupees for 1 ltr of Aquavess water. I did not buy the water though.
The reason for this complaint is - I wanted to bring this to the notice of concerned authorities so that they do not loot customers with high-priced water bottles.
Aug 9, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2021
KFC India Customer Care's response
Hello,

We'll get this checked. Please share your contact number, restaurant details and order ID on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India
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    krk7
    Mar 30, 2021
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    Address: A/P -Deccan Gymkhana Tal-Pune Dist-Pune,Ganjave chowk pune 30

    I ordered from kfc app for 255rs the money debited from my account and credited to http://yumrestaurantindia.billdesk/ but order is received and there is no status also.
    Aug 6, 2021
    Complaint marked as Resolved 
    KFC India customer support has been notified about the posted complaint.
    Hello,

    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

    Regards,
    KFC India
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      S
      Suhainafathima
      Mar 28, 2021
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      Address: KFC, skywalk mall, aminjikarai, chennai

      I ordered medium popcorn chicken and paid through online payment. But i didn't received the order from kfc in skywalk mall, aminjikarai, chennai.
      This is not fare guys.
      Aug 6, 2021
      Complaint marked as Resolved 
      KFC India customer support has been notified about the posted complaint.
      Hello,

      We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

      Regards,
      KFC India
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        O
        Omkar9009
        Mar 28, 2021
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        Hi there,
        I visited kfc agartala (tripura, india) on 13march 2021 at 16.41pm. I need a invoice of my order asap.My invoice no. 008055 for your ref.
        Kindly help me at earliest

        Regards,
        Omkar Pawar
        KFC India customer support has been notified about the posted complaint.
        FYI, MY order was 2chicken zinger box nd bill value ₹488. Kindly provide me the invoice pls
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          N
          Nav Walia
          Mar 26, 2021
          Resolved
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          Resolved

          Address: Kfc, Elante Mall, No 303, 3rd Floor, Industrial Area Phase I, Chandigarh, 160101

          Hi my name is Navneet Singh. I went to kfc, elante mall, Chandigarh, India on 7th of march 2021 and on that day i order the meal which was around 600 and i gave 2000 rupees cash to the lady(staff of kfc’s) and unluckily i forgot to ask her to give me my change which is 1400 rupees and next day i went to kfc elante mall, chandigarh and explained everything to manager ( Rudransh [protected]) and i requested him to check the cctv cameras but he told us that ON THAT DAY cameras were on maintenance he lied to us and next day i talked to customer care and they gave me another elante’s manager number ([protected] kamal bhandari) i talked to him and he told me that he will sent me my cctv camera’s clip but after 2 hours he blocked my number so after that incident i am pretty sure that they know i am saying truth .. please help me to get my money back
          Navneet singh
          +91 [protected], +[protected]
          Aug 12, 2021
          Complaint marked as Resolved 
          KFC India customer support has been notified about the posted complaint.
          Verified Support
          Mar 31, 2021
          KFC India Customer Care's response
          Hello,

          We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

          Regards,
          KFC India
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            S
            Shubhangi_10
            Mar 24, 2021
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            Resolved

            Address: HF-1,GF HARIDWAR, UTTRAKHAND, 249405

            I ordered my burger from HF-1, GF haridwar, uttrakhand 249405, he asked me to make a bill of 700rs and as according to their offer I will get 9 PC chicken piece and coldrink free with it, but when I went to pick up my order they refused for any offer and didn't provide me
            Aug 6, 2021
            Complaint marked as Resolved 
            KFC India customer support has been notified about the posted complaint.
            Hi,

            We'll get this checked. Please share your contact number, email ID, restaurant details and order ID on [protected]@yum.com. We'll connect with you shortly.

            Regards,
            KFC India
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              R
              Rachith Ml
              Mar 24, 2021
              Resolved
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              Resolved

              Address: Chandra layout,kfc

              I had palced an order in kfc through upi, i had my money debited but there was no order being placed.
              Mar 25, 2021
              Complaint marked as Resolved 
              KFC India customer support has been notified about the posted complaint.
              Hi,

              We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

              Regards,
              KFC India
              Jessica Anthony's reply, Apr 4, 2021
              8584088254, kfc, 32815488009, 3353628785, Paytm, [protected]@yum.com
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                N
                Nargis Bhowmik
                Mar 24, 2021
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                Address: KFC SILCHAR

                We order XL popcorn but they served in L boxes & when we asked to serve it in XL Bucket they lesened the quantity and started arguing with us this will be the quantity provided ...
                This is not the first time we have faced this problem...
                This should not be a brand like kfc shoould do to their clients...
                Aug 6, 2021
                Complaint marked as Resolved 
                KFC India customer support has been notified about the posted complaint.
                Hi,

                We'll get this checked. Please share your contact number, email ID, restaurant details and order ID on [protected]@yum.com. We'll connect with you shortly.

                Regards,
                KFC India
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                  K
                  keerthan kool
                  Mar 24, 2021
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                  Address: CMH road Bangalore India

                  I ordered at 8:32pm and got a message of dispatced at 9pm but I got my order at 10:45 pm after my guest left the house.
                  This is very poor service. Never expected this from KFC. What is the use of ordering in app If the proper service is not given?
                  If I call the manager(CMH road Bangalore India store), said already dispatched by thier delivery channel partner. After waiting for long time, I complaint through customer care and had a word with Manager again, and he shared one more delivery channel partner details to contact but again he failed to deliver. Finllay at 10:45 pm I received my order after doing all the circus with your KFC team. I understand it's not problem of KFC employees, they have dispatched my order twice with your delivery channel partner, but I did not receive the order from them. Going forward Please Ensure you select right and good delivery channel partner who gives good service and give a good name to KFC.
                  Thanks
                  KFC India customer support has been notified about the posted complaint.
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                    Amanmakkr
                    Mar 23, 2021
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                    Resolved

                    I order a 3meal on website mobile no.[protected] my bill amount is deducted from my bank account but restaurant not received my order...plzz refund my amount
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    KFC India customer support has been notified about the posted complaint.
                    Hi,

                    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                    Regards,
                    KFC India
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                      Krishanth Kumar
                      Mar 22, 2021
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                      Resolved

                      Address: vijayawada opposite to HDFC Bank,

                      Amount deducted order not confirmed
                      today at 10 50 am
                      i need a refund of 1319 rupees
                      UPI reference no.[protected]
                      paid to UPI ID : yumrestaurantindia.[protected]@hdfcbank
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      KFC India customer support has been notified about the posted complaint.
                      Hi,

                      We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                      Regards,
                      KFC India
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                        S
                        Shiihrani krich
                        Mar 21, 2021
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                        Resolved

                        Address: Guwahati, Dwarka path bormotoria

                        I ordered in KFC app and paid using BHIM. The money was deducted from my account but I did not receive any confirmation mail and there is no history in my previous order.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        KFC India customer support has been notified about the posted complaint.
                        Hi,

                        We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                        Regards,
                        KFC India
                        Shiihrani krich's [Complaint's author] reply, Mar 31, 2021
                        Date 21 march. Order amount 653, KFC no order I'd since the order was not processed mode of payment BHIM
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                          K
                          Karthickj j
                          Mar 19, 2021
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                          Resolved

                          Address: 55, shanthi layout 8th cross, ramurthy Nagar Bangalore

                          [protected],

                          Hello,

                          I have placed an order and paid 335, but till now no onee have contacted even aftr visiting the kfc or customer care.
                          Such an useless service. Never picks the call r repsonds to query that is submitted.
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 23, 2021
                          KFC India Customer Care's response
                          Hi,

                          We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                          Regards,
                          KFC India
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                            T
                            Toufiqur Rahman
                            Mar 18, 2021
                            Resolved
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                            Resolved

                            Address: Janaki path

                            Hello sir. I ordered online from kfc app some items worth rs 533 and got some inconsumable fried chicken with unwanted object like worms . Kindly look after the matter and provide resolutions asap. Thanking you . Adress janaki path guwahati pin 781006
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            Mar 19, 2021
                            Updated by Toufiqur Rahman
                            This is the bill I am attaching

                            Hi,

                            We'll get this checked. Please share your contact number, email ID, restaurant details and order ID on [protected]@yum.com. We'll connect with you shortly.

                            Regards,
                            KFC India
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                              Katam ashwitha
                              Mar 17, 2021
                              Resolved
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                              Resolved

                              Good Afternoon
                              I’m katam Ashwitha. Today I have ordered some items from kfcs official app from my nearby kfc portal. The money from my account was deducted. Actually I paid using paytm UPI ID. Kindly please go through the process and return our money as soon as possible. I’m attaching the transaction screenshot as proof. Please go through it.
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              KFC India customer support has been notified about the posted complaint.
                              Mar 17, 2021
                              Updated by Katam ashwitha
                              Please go through the complaint as soon as possible. Mail the progress to [protected]@gmail.com.
                              Verified Support
                              Mar 19, 2021
                              KFC India Customer Care's response
                              Hi,

                              We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                              Regards,
                              KFC India
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                                E
                                Ekta Choudhary30
                                Mar 17, 2021
                                Resolved
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                                Resolved

                                I ordered food on 15th March 2021, the amount got deducted from my account but order not processed and till now no refund.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                KFC India customer support has been notified about the posted complaint.
                                Hi,

                                We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                Regards,
                                KFC India
                                Ekta Choudhary30's [Complaint's author] reply, Mar 20, 2021
                                Everything has been shared in the complaint i.e., date, amount, transaction ID, mode of payment was Paytm.
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                                  K
                                  Katam ashwitha
                                  Mar 17, 2021
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                                  Good evening
                                  I placed an order on KFC application from my registered number [protected] at KFC store WTP jaipur.
                                  I paid via UPI mode here payment Debited but order not placed.
                                  Attaching screenshot for your reference.
                                  Please look into it and make the refund as soon as possible.
                                  Payment debited from account but order was not placed.
                                  Please help me to resolve the issue and help me to get refund
                                  My contact number is [protected]
                                  KFC India customer support has been notified about the posted complaint.
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                                    GloriaRabha
                                    Mar 16, 2021
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                                    Resolved

                                    Address: Shillong

                                    I order from kfc app on 13/03/2021 but my order it’s not successfully placed but my money it already deducted from my account amount 405 I complained twice but still there no action please refund my money ASAP from Shillong Meghalaya
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
                                    Hi,

                                    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                    Regards,
                                    KFC India
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                                      Annu605
                                      Mar 16, 2021
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                                      Resolved

                                      Dear KFC
                                      Sub. Refund
                                      Sir I was order on KFC app 12 march amount was 759 through paytm but order was cancelled and my money didn't sent by KFC please resolve this.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      KFC India customer support has been notified about the posted complaint.
                                      Hi,

                                      We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                      Regards,
                                      KFC India
                                      Annu605's [Complaint's author] reply, Nov 30, 2021
                                      My contact no. Is 7007595287
                                      And my TRX I'd is 257408100021
                                      And date 12/03/2021 mode of payment is UPI
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                                        Vishal sarbjeet
                                        Mar 14, 2021
                                        Resolved
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                                        Resolved

                                        Address: Rajpura prime mall chandigarh road
                                        Website: Dust

                                        Table ke uper 40 mint hogya h abi tak nhi uthya dust..kya aap doge mujhe jawab iske baare
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        KFC India customer support has been notified about the posted complaint.
                                        Mar 14, 2021
                                        Updated by Vishal sarbjeet
                                        Will you give me the answer to this complaint that the dirt is spread inside the KFC, please be 40 minutes looking at us
                                        Mar 14, 2021
                                        Updated by Vishal sarbjeet
                                        Here the manner of speaking with the customer is also wrong. If a person is late and is taking orders, then he should speak in a good way, nor does he want to do it in Missbehavior Compliment, for this, will he suggest to me that the days will go soon
                                        Hi,

                                        We'll get this checked. Please share your contact number, email ID, restaurant details and order ID on [protected]@yum.com. We'll connect with you shortly.

                                        Regards,
                                        KFC India
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