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Updated: Sep 17, 2026
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S
shonulu
Mar 14, 2021
Resolved
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Resolved

Address: Hanamkonda

Hi Team

I have visited KFC at Hanamkonda dist warangal today 13th March 2021 and placed order. The bill amount was 940rs . I have made payment via my debit card.. money got deducted from my bank but kfc didn't receive the money itseems.. when will I receive my refund. Please suggest
Aug 8, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
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Hi,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India
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    M
    Mom VS Son Multicuisine
    Mar 13, 2021
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    Dear Sir,

    I have made an order in KFC on 13.03.2021 and the amount of Rs. 576.95 has been debited but the order not placed. please check the attached payment details and refund the amount.

    Regards
    K Raghavendran
    KFC India customer support has been notified about the posted complaint.
    View replies
    Hello,

    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

    Regards,
    KFC India
    Reply
    Mom VS Son Multicuisine's [Complaint's author] reply, Mar 15, 2021
    Cell: 9952940059
    Rs. 576.95
    Paid through UPI
    Transaction ID: S69045657
    Date: 13.03.2021
    Trans Ref. UPI/107215444009/15:35:27/UPI/YUM RESTAURANT INDIA
    Mom VS Son Multicuisine's [Complaint's author] reply, Mar 15, 2021
    KFC Tirupati Branch
    Please confirm the status of the refund
    Reply
    Thank u amount refunded
    Reply
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      M
      Mahalakshmi bommy
      Mar 12, 2021
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      Resolved

      Address: Amanora mall

      I placed an order today in kfc app and made payment through upi and the payment was completed and order is not placed so need to make an order again but I need the refund of my upi payment my upi transaction ID[protected]
      Aug 8, 2021
      Complaint marked as Resolved 
      KFC India customer support has been notified about the posted complaint.
      Mar 12, 2021
      Updated by Mahalakshmi bommy       Hi,
      Today i placed on order through the KFC App from my registered number from Pune on 12th march 2021. I paid Rs 723 via UPI - GPay but the order was not placed . The amount was also deducted from my bank account.
      I have attached screenshot for your reference.
      Please initiate the refund as soon as possible and help me get this issue resolved.

      View replies
      Hi,

      We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

      Regards,
      KFC India
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        B
        BRitu
        Mar 12, 2021
        Resolved
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        Resolved

        Address: Bhuvneshwar

        We just visited kfc bhuvneshwar at esplanet mall our bill amount was rs 919 but my account debited by rs 1919. Kindly refund extra amount ASAP. Thanku
        Aug 8, 2021
        Complaint marked as Resolved 
        KFC India customer support has been notified about the posted complaint.
        View replies
        Hello,

        We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

        Regards,
        KFC India
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          S
          Sai G Prasad KM
          Mar 11, 2021
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          Resolved

          I have ordered food through KFC App on 09/03/2021 of rs 584 I had not get conformation from their end also food was not delivered but my money had been deducted. Till date I have not received any refund from ur end. Also I am not able to get any contact details of any your department where I can to discuss the matter and raise a complaint. Kindly look into the matter such that I can get refund as soon as possible...
          Aug 13, 2021
          Complaint marked as Resolved 
          KFC India customer support has been notified about the posted complaint.
          Verified Support
          Mar 15, 2021
          KFC India Customer Care's response           Hello,

          We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

          Regards,
          KFC India
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            A
            abhinav5425
            Mar 10, 2021
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            Resolved

            I ordered for a veg zinger meal, but it took the them forever to serve it to me and my family. When I asked them about this delay, they started making excuses and instead of apologizing, they were rude and impolite.
            Aug 8, 2021
            Complaint marked as Resolved 
            KFC India customer support has been notified about the posted complaint.
            View replies
            Hi Abhinav,

            Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

            Regards,
            KFC India
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              A
              Adarsh0007
              Mar 7, 2021
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              Resolved

              Address: Muzaffarpur,Bihar

              I ordered from kfc website and make a payment towards that order and payment is shown successful but when i reached restaurant( located in Muzaffarpur) they say that the order is not showing in their screen. And refused to give me my order
              Aug 8, 2021
              Complaint marked as Resolved 
              KFC India customer support has been notified about the posted complaint.
              View replies
              Hi Adarsh,

              Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

              Regards,
              KFC India
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                A
                Ayushjayendra
                Mar 4, 2021
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                Address: Orient mall

                A payment was deducted of 1309 from my Paytm account on 21 feb 2021 but the order wasn’t placed and the money hasn’t been refunded yet .. please look into it . And solve it out by refunding the amount
                KFC India customer support has been notified about the posted complaint.
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                  M
                  Mnasad
                  from Saint Thomas Mount, Tamil Nadu
                  Mar 4, 2021
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                  Address: Kfc vr mall anna thirumangalam, anna nagar mogappair chennai 600040

                  Manasa
                  March 4, 2021 tamilnadu
                  Hi,
                  I recently placed an order in KFC from chennai on 3th march 2021. I paid Rs 258 via debit card (bank of india) but the order was not placed . The amount was also deducted from my bank account.
                  I have attached screenshot for your reference.
                  Please initiate the refund as soon as possible and help me get this issue resolved.
                  KFC India customer support has been notified about the posted complaint.
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                    C
                    Chetankumar Poonati
                    from Hyderabad, Telangana
                    Mar 3, 2021
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                    Address: Kfc uppal

                    I had placed online order from kfc Hyderabad it was a successful payment but items not delivered ...and it was showing no orders placed
                    KFC India customer support has been notified about the posted complaint.
                    Mar 03, 2021
                    Updated by Chetankumar Poonati                     I had placed online order but items not delivered amount was deducted

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                      A
                      Aditya_Mehra
                      from Vadodara, Gujarat
                      Mar 1, 2021
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                      Address: Sapphire Foods India Pvt Ltd TF-10 Eva Mall Vadodara Gujarat

                      I ordered 3 items from the KFC app but received only 2 of them.
                      The order consisted of 1 regular popcorn, zinger tandoori and classic zinger. Popcorns were missing from the parcel.
                      Date of incident: 1/3/2021 ( Monday )
                      Total Bill: Rs 443
                      Cost of Popcorn: Rs 103
                      This is too much carelessness showed by the employees of KFC.
                      I request a refund of Rs 103 for the popcorn which I was supposed to receive but didn't because of the absent-mindedness of the employees.
                      KFC India customer support has been notified about the posted complaint.
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                        J
                        Jsplsingh
                        from Noida, Uttar Pradesh
                        Mar 1, 2021
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                        Resolved

                        Address: Preet vihar kfc store

                        I went to your store today, I placed my order and after that I took a bite of chicken after that I got a hair in it, I have been going to KFC for a long time but today I have a lot of disappointed which happened today in my meal, while suddenly I saw that the hair was in chicken piece, I want to complaint about this thing I m very disappoint with this thing as you know there is a covid pandemic is gone This is so hilarious thing I'm visited at preet vihar KFC store bill number is 5532 or iwill register complaint againts preet vihar kfc store or I will mention this incident with Twitter and social media platform
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        KFC India customer support has been notified about the posted complaint.
                        View replies
                        Hello,

                        Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

                        Regards,
                        KFC India
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                          H
                          Himal Sanva
                          from Noida, Uttar Pradesh
                          Mar 1, 2021
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                          Resolved

                          1st March, 2021. I ordered from KFC app and i did my transaction through UPI, the amount was debited but order was not placed. Please kindly help
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
                          View replies
                          Hello,

                          We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                          Regards,
                          KFC India
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                            A
                            Ayushjayendra
                            Feb 27, 2021
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                            Address: Gorakhpur . Orient mall
                            Website: Kfc

                            Payment was successful of 1390.88 but the order wasn’t placed
                            KFC India customer support has been notified about the posted complaint.
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                              R
                              RIO R
                              from Chennai, Tamil Nadu
                              Feb 26, 2021
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                              Address: 156/B M. V Nagar 2nd cross left side, Kappagal Road Bellary
                              Website: online.kfc.co.in/myaccount

                              I placed a order at KFC containing Regular pop corn and pop corn rice bowl. The order was place at 9:31PM the order was delivered at 11:09 PM . The rice and chicken was not even warm The rice was at the half proption in the bowl.
                              KFC India customer support has been notified about the posted complaint.
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                                S
                                Sak Arfath Khan
                                from Bengaluru, Karnataka
                                Feb 26, 2021
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                                Address: The Graphics Plus

                                Its ridiculous that KFC Service in India down to level 0, been trying all the customer care numbers given by KFC none of the number is valid.

                                it was special occasion, no probs show must go on.

                                just refund my money back,
                                No to KFC again.

                                Thanks & Regards,
                                KFC India customer support has been notified about the posted complaint.
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                                  A
                                  Ayushjayendra
                                  Feb 21, 2021
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                                  Address: Orion mall
                                  Website: KFC

                                  I placed a take away order online by paying through Paytm upi .. the amount was deducted but the order wasn’t placed . Please refund the amount..
                                  I placed an order of 1390.98 in the name of ayush, [protected] .
                                  KFC India customer support has been notified about the posted complaint.
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                                    B
                                    Bhagath reddy
                                    Feb 19, 2021
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                                    Not delivered the order by kfc staff
                                    KFC India customer support has been notified about the posted complaint.
                                    Feb 19, 2021
                                    Updated by Bhagath reddy                                     I have received the Order No. K230W51507,
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                                      N
                                      Nikt
                                      Feb 18, 2021
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                                      Address: Noida

                                      I had ordered 17th feb kfc from sector 72 Noida through Zomato. The outlet was not able to even complete the order and give it to the Zomato delivery guy. This is ridiculous service by a KFC outlet. When I called the outlet they said its taking time and I had to cancel my order as it was so late in the night and had go out at 11 in the night to look for food.
                                      My name is Nikhil
                                      [protected]
                                      KFC India customer support has been notified about the posted complaint.
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                                        S
                                        Shaik2702
                                        from Bengaluru, Karnataka
                                        Feb 16, 2021
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                                        Address: No 117, shop no 1, AEGS layout, new bel road , Bangalore, 560054

                                        So this thing might be a little hard to catch up cause there might be confusion, but I'll try my best to re-enact the scenario as to what happened, so please do resolve this issue, as soon as possible!
                                        I visited a branch of kfc in new bel road, Bangalore, on 16/02/21. Ordered food through kfc app and selected take away, as dine- in wasn't available. So from the app i was redirected to UPI, i paid an amount of Rs.342 but the staff told that they didn't receive order at all . Right in front of them i ordered, my money got deducted but they told they didn't receive any order !! Kinda ridiculous ...but i understand that this might be a glitch, so please RESOLVE this!
                                        KFC India customer support has been notified about the posted complaint.
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                                        Complaint has just been forwarded to the payment authority. Isn't resolved yet . Please look into it !
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