KFC India Complaints & Reviews

This is with reference to my take away order through kfc app of kfc, msm mall, pune on 11th september 2019 of amount of rs. 286 for which i made payment through phonepe. My amount was deducted but order was not confirmed.

I contacted the store to which they replied that refund will be done within 48 hrs and asked us to reorder and pay again by cash. But till now i have not received my refund. So please initiate the refund...

Order no.[protected]-0466
On 10th september 2019 i placed an order through kfc app. But the order got cancelled automatically and i received a sms which stated that the refund has been initiated. But i haven't received it yet. I am trying to contact customer contact but not able to. Tried sending mail also but no response. Kindly refund asap....

Hi, my name is srihari.

I am a big lover of kfc for a very long time. For the past five times, i have been visiting kfc kakinada in srmt mall andhra pradesh. The quality is poor and the taste doesnt serve better. The quantity of the pieces is not at all reasonable for the price and compared to other kfc branches in andhra pradesh (Specifically vizag and vijaywada).

I suggest you to take a better action on this...

Hi, my name is abhishek and i have visited kfc store which is located at hindustan park, golpark, gariahat, kolkata on 30-aug-2019 at around 03:20 pm. I ordered burger, chicken popcorn and 2 drinks and the bill was rs. 175.99. I have given my sbi debit card and the attendant tried but she said the transaction was failed due to some network problem. And then i paid the order in cash. But when i returned to home i found that rs.175.99 was deducted...

Hi team,

Request a duplicate bill for the kfc order as per below details, contacted the store manager and he straight away denied providing the same. How can the restaurant not have a database of the same made. This is something which doesn't have a cost involved and would like to have a duplicate copy please

Chk 3335
Date 16th aug
Amount 5669

Please share it to [protected]@yahoo.combr...

Hi team

Today have ordered from kfc portal using phone pay.
Money got deducted, but order not created. Please return the money back. This is kind of stealing money without providing service. Please find the transaction details. Please correct your application also to make sure money deduct only if the order is created and to return money back in case of any issue in order creation

Otherwise kfc can make...

I had placed an order through kfc app.
The payment was successful but the order wasn't confirmed.
On complaining to local branch a mail id was given - kfcindia. [protected]@yum.com
A mail was sent with all the required screenshots and transaction id.
There has been no response from the department till now nor there is a suggestion of some other workaround for the issue like refund through counter or giving the same order...

On 17/08/2019 i ordered 3 nos. Of classic zinger online and used google pay to make the payment of rs. 715/-. The money got deducted from the account, but got a message saying that "transaction couldn't be processed". I had to chose pay on delivery as i didn't want to try my luck with online payment again. Finally i paid rs. 715/- to the delivery boy and also no refund came back to my bank account.
Contacted yes bank for the same...

Hi. I'm very disappointed from your service, i visit. Yesterday on your kfc shop and i order... Chicken spicy burger veg burger or chicken popcorn these items, but i got the too much. Poor quality of bread of burger and everything which i order totally money and times are wasted.
I'm requesting to u please say to them for the improvement on the quality....

Hi team,

I have ordered from kfc portal on 15-aug-2019 using google pay.
Money got deducted, but order not created. Please return the money back. This is kind of stealing money without providing service. Please find the transaction details. Please correct your application also to make sure money deduct only if the order is created and to return money back in case of any issue in order creation

Otherwise...

This is about an employee of kfc at mumbai, ghatkopar rcity mall food court. He (Ganesh singh) was in dirty uniform couldnt even fit in to. I requested him to change my order then he litterally asked me if i am not able to see other menu and he had to answer the upper management if they cancel the order or so. I mean really? What kind of attitude is this. I replied him asking his full name and carrying my existing order. It was an insult...

I had ordered this pack on 3rd august 2019 and there were two dips in the meal. As i opened the meal the dips were not there, i called the delivery boy immediately he said call the company, i called there they gve me this number [protected] when i called at this number the guy said i will send it and after that i called him again he never picked my call and again i called the delivery guy he said mam i don't know and disconnected my call and...

I had ordered this pack on 3rd august 2019 and there were two dips in the meal. As i opened the meal the dips were not there, i called the delivery boy immediately he said call the company, i called there they gve me this number [protected] when i called at this number the guy said i will send it and after that i called him again he never picked my call and again i called the delivery guy he said mam i don't know and disconnected my call and...

I had ordered for food through kfc app and made online payment for the same through payment gateway phonepe. The transaction was done and amount of 420 was deducted from account but neither the order was placed nor i got confirmation for initiation of refund. The order was in name of sushant anand and delivery was for fun republic mall food courti have not been able to connect with kfc customer care no also. I have also provided screenshot...

This is regarding the order made through kfc app for total payable amount of ₹452. I have completed the payment for the same through phonepe gateway. But later i found no sign of order in the app. I tried contacting all kfc customer service provider but no one received the call. As far now i have mailed them tried to contact them for more than 100 times but i have received no response from them....

My self jagdish gaikwad my mobile no is [protected] and i am a continuous buyer of kfc and like the service and the quality of food they provided. But today i. E, 01/08/2019 experience is just exteamly bad. Today i had visited kfc malhar mega mall indore branch and i never expect that thing from kfc, food was not hygiene at all and the food taste was very very bad, what the chicken they used it was not at all fresh, the chicken wat they...

I had ordered for chicken popcorn for my children and when the courier boy came i gave him 500 rs as the order was for 435 but the courier person said you leave 15 rs as i do ot have change and when i started asking questions he was very rude in answering. From a brand like kfc this is not expected and it looked as if courier boy wants to keep15 rs as change. It is not a matter of fact of 15 odd rs but it is about intentions of the courier...

I am a continuous buyer of kfc and like the service and the quality of food they provided. But today's experience is just exteamly bad. Today i had visited kfc kolaghat digha branch with one of my friend who is very new to kfc. I never expect that thing from kfc atleast. Food was not hygiene at all and after that me and my friend vomited two times and got food infection. Its very shoking to me. After this experience i will never visit kfc...

I had placed an online order from KFC worth 541.50 INR on the 16th of July, which was canceled. But since there was no initiation of Refund till 19th of July, I called the KFC Customer Care and enquired about it. The representative advised me to drop an email to 'kfcindia.[protected]@sapphirefoods.in' with the necessary details. I did everything as advised, even attached the necessary screenshots but till now KFC support team didn't even find...

Today i have placed an order through kfc app using gpay. The transaction was successful but the order failed.. I called kfc for order confirmation they r like, no order placed from ur side.. Order date and time 21/07/2019 at 09.49pm. The transaction amount 381.50₹. I have attached the translation details.. Kindly do the needfull n refund as soon as possible...
KFC kharadi Pune
KFC app Google Pay issue...